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- GrubHub for Restaurants
- Uber Eats for Merchants
- GrubHub for Restaurants-vs-Uber Eats for Merchants
Compare GrubHub for Restaurants and Uber Eats for Merchants 
- Reviews say that GrubHub for Restaurants excels in its "Ease of Setup" with a score of 9.5, making it particularly user-friendly for new restaurant owners. In contrast, Uber Eats for Merchants, while still strong, has a slightly lower score of 9.0, indicating a bit more complexity in the initial setup process.
- Users report that GrubHub for Restaurants has a higher "Quality of Support" rating at 8.3, with many reviewers mentioning responsive customer service and helpful resources. Conversely, Uber Eats for Merchants has a lower support rating of 7.4, with some users expressing frustration over slower response times.
- Reviewers mention that GrubHub for Restaurants is a better partner in business, scoring 9.4 in that area, with many highlighting the platform's commitment to helping restaurants grow. On the other hand, Uber Eats for Merchants scores 8.1, with users noting that while the platform is effective, it sometimes feels more transactional than collaborative.
- Users on G2 highlight GrubHub for Restaurants' superior "Ease of Use" with a score of 9.1, which many attribute to its intuitive interface and straightforward navigation. In comparison, Uber Eats for Merchants has a score of 8.6, with some users mentioning that the interface can be less intuitive, especially for first-time users.
- G2 users report that GrubHub for Restaurants has a more favorable "Product Direction" score of 8.6, with reviewers appreciating the regular updates and new features that align with restaurant needs. In contrast, Uber Eats for Merchants has a score of 7.8, with some users expressing concerns about the pace of innovation and feature rollouts.
- Users say that GrubHub for Restaurants meets requirements effectively, scoring 8.7, with many praising its comprehensive features tailored for small businesses. Uber Eats for Merchants, while still meeting requirements, has a slightly lower score of 8.3, with some users mentioning that certain features could be more robust or better integrated.
The service and the delivery time is very accurate. Also the service provided at this pandemic time is commendable. The ordered food ins in good condition
I always run into issues. The drivers never pay attention to the directions given to them, and cannot seem to read address numbers on buildings. I always have a delay on my food which leaves it cold most of the time.
What I find the most helpful about Uber Eats is the fact that you can have your food delivered to you regardless of where you are/what you are doing. It is great on busy days when I am at the office an unable to get away to go get/pick up food.
Customer service was horrible. Was also mislead by the onboarding team. Was told they would be able to add a 15% markup to our menu through the POS integration. After setting up the account, I was told they were unable to do this. So now I am here after...
The service and the delivery time is very accurate. Also the service provided at this pandemic time is commendable. The ordered food ins in good condition
What I find the most helpful about Uber Eats is the fact that you can have your food delivered to you regardless of where you are/what you are doing. It is great on busy days when I am at the office an unable to get away to go get/pick up food.
I always run into issues. The drivers never pay attention to the directions given to them, and cannot seem to read address numbers on buildings. I always have a delay on my food which leaves it cold most of the time.
Customer service was horrible. Was also mislead by the onboarding team. Was told they would be able to add a 15% markup to our menu through the POS integration. After setting up the account, I was told they were unable to do this. So now I am here after...
