# Gong, Grain, Clari vs Agentforce Sales (formerly Salesforce Sales Cloud) Comparison

| | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.6 out of 5 | 4.6 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 6,678 | 309 | 5,609 | 25,854 | 
| **Largest Market Segment** | Mid-Market (69.4% of reviews) | Small-Business (76.3% of reviews) | Mid-Market (47.3% of reviews) | Mid-Market (46.0% of reviews) | 
| **Entry Level Price** | No pricing available | Free 1 seat Per Month | No pricing available | $25.00 1 User Per Month | 

---
## Top Pros & Cons

### Gong

Pros:
- Helpful (301 reviews)
- Ease of Use (240 reviews)

Cons:
- Call Issues (119 reviews)
- Recording Issues (77 reviews)

### Grain

Pros:
- Accuracy (3 reviews)
- CRM Integration (3 reviews)

Cons:
- Integration Issues (4 reviews)
- AI Inaccuracy (2 reviews)

### Clari

Pros:
- Ease of Use (722 reviews)
- Forecasting (486 reviews)

Cons:
- Limitations (186 reviews)
- Limited Customization (150 reviews)

### Agentforce Sales (formerly Salesforce Sales Cloud)

Pros:
- Ease of Use (3658 reviews)
- Features (3167 reviews)

Cons:
- Learning Curve (1831 reviews)
- Limitations (1412 reviews)

---
## Ratings Comparison
| Rating | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
  | **Meets Requirements** | 9.4 (5103 reviews) | 9.1 (208 reviews) | 9.0 (4144 reviews) | 8.8 (14214 reviews) | 
  | **Ease of Use** | 9.3 (5165 reviews) | 9.4 (210 reviews) | 9.0 (4214 reviews) | 8.2 (18232 reviews) | 
  | **Ease of Setup** | 9.1 (1362 reviews) | 9.6 (77 reviews) | 8.6 (863 reviews) | 7.8 (9167 reviews) | 
  | **Ease of Admin** | 9.1 (777 reviews) | 9.2 (62 reviews) | 8.7 (610 reviews) | 7.9 (4501 reviews) | 
  | **Quality of Support** | 9.2 (3623 reviews) | 9.1 (154 reviews) | 9.1 (3388 reviews) | 8.1 (12414 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (779 reviews) | 9.6 (63 reviews) | 9.2 (603 reviews) | 8.4 (4467 reviews) | 
  | **Product Direction (% positive)** | 9.0 (4761 reviews) | 9.3 (189 reviews) | 9.1 (3920 reviews) | 8.3 (13834 reviews) | 

---
## Pricing

### Gong

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Grain

#### Entry-Level Pricing

Plan: Free

Price: Free 1 seat Per Month

Description: The quickest and easiest way to try Grain

Key Features:
- 20 meetings
- View team's meetings
- Basic AI Notes

[Browse all 4 editions](https://www.g2.com/products/grain/pricing)

#### Free Trial

Yes

### Clari

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Agentforce Sales (formerly Salesforce Sales Cloud)

#### Entry-Level Pricing

Plan: Starter Edition

Price: $25.00 1 User Per Month

Description: Out-of-the-box CRM for up to 10 users

Key Features:
- Automatic data capture
- Lead Management
- Opportunity Management

[Browse all 4 editions](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **Grain** | N/A | N/A |
| **Clari** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.2/10 | 11203 |

#### Sales Force Automation

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Contact & Account Management** | Not enough data | Not enough data | Not enough data | 8.8 (9646 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | Not enough data | Not enough data | Not enough data | 8.3 (6403 reviews) ✓ Verified | 
| **Opportunity & Pipeline Mgmt.** | Not enough data | Not enough data | Not enough data | 8.7 (9377 reviews) ✓ Verified | 
| **Task / Activity Management** | Not enough data | Not enough data | Not enough data | 8.3 (9571 reviews) ✓ Verified | 
| **Territory & Quota Management** | Not enough data | Not enough data | Not enough data | 8.0 (7327 reviews) ✓ Verified | 
| **Desktop Integration** | Not enough data | Not enough data | Not enough data | 8.2 (7632 reviews) ✓ Verified | 
| **Product & Price List Management** | Not enough data | Not enough data | Not enough data | 8.0 (6768 reviews) ✓ Verified | 
| **Quote & Order Management** | Not enough data | Not enough data | Not enough data | 8.1 (6671 reviews) ✓ Verified | 
| **Customer Contract Management** | Not enough data | Not enough data | Not enough data | 8.3 (7421 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Email Marketing** | Not enough data | Not enough data | Not enough data | 8.0 (6682 reviews) ✓ Verified | 
| **Campaign Management** | Not enough data | Not enough data | Not enough data | 8.1 (7001 reviews) ✓ Verified | 
| **Lead Management** | Not enough data | Not enough data | Not enough data | 8.5 (8155 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | Not enough data | Not enough data | Not enough data | 7.9 (5429 reviews) | 

#### Customer Support

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Case Management** | Not enough data | Not enough data | Not enough data | 8.3 (6841 reviews) ✓ Verified | 
| **Customer Support Portal** | Not enough data | Not enough data | Not enough data | 8.1 (6388 reviews) ✓ Verified | 
| **Knowledge Base** | Not enough data | Not enough data | Not enough data | 8.2 (6793 reviews) ✓ Verified | 
| **Call Center Features** | Not enough data | Not enough data | Not enough data | 8.0 (5499 reviews) ✓ Verified | 
| **Support Analytics** | Not enough data | Not enough data | Not enough data | 8.2 (5989 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Reporting** | Not enough data | Not enough data | Not enough data | 8.5 (9066 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | Not enough data | Not enough data | 8.5 (9226 reviews) ✓ Verified | 
| **Forecasting** | Not enough data | Not enough data | Not enough data | 8.2 (7490 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Social Collaboration Features** | Not enough data | Not enough data | Not enough data | 7.9 (5637 reviews) ✓ Verified | 
| **Social Network Integration** | Not enough data | Not enough data | Not enough data | 7.8 (5247 reviews) ✓ Verified | 
| **Mobile User Support** | Not enough data | Not enough data | Not enough data | 7.7 (6114 reviews) ✓ Verified | 

#### Platform

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Customization** | Not enough data | Not enough data | Not enough data | 8.5 (3712 reviews) ✓ Verified | 
| **Workflow Capability** | Not enough data | Not enough data | Not enough data | 8.5 (3715 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | 8.6 (3650 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | Not enough data | Not enough data | 8.4 (2906 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | Not enough data | 8.5 (3189 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | Not enough data | Not enough data | Not enough data | 8.1 (3206 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | 8.7 (3703 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | Not enough data | Not enough data | 8.1 (3033 reviews) | 

#### Integration

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Data Import & Export Tools** | Not enough data | Not enough data | Not enough data | 8.5 (2616 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | Not enough data | Not enough data | 8.5 (3119 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | Not enough data | 8.5 (2923 reviews) ✓ Verified | 

#### Generative AI

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 7.7 (905 reviews) | 

#### Agentic AI - CRM

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 8.2 (305 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 8.0 (255 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 8.4 (283 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 8.1 (239 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 8.1 (245 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 8.3 (271 reviews) | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 8.3 (269 reviews) | 

### Business Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **Grain** | N/A | N/A |
| **Clari** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |

#### Reports

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Reports Interface** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Steps to Answer** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Graphs and Charts** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Score Cards** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Self Service 

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Calculated Fields** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Data Column Filtering** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Data Discovery** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Collaboration / Workflow** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Automodeling** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Advanced Analytics

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Predictive Analytics** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Big Data Services** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Building Reports

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Data Transformation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Data Modeling** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **WYSIWYG Report Design** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Platform

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Mobile User Support** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Customization ** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Account Data Management

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **Grain** | N/A | N/A |
| **Clari** | 8.6/10 | 848 |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |

#### Lead Intelligence

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Market Insights ** | Not enough data | Not enough data | 8.6 (419 reviews) | Not enough data | 
| **Account-level Insights ** | Not enough data | Not enough data | 8.7 (483 reviews) | Not enough data | 
| **Lead Analysis ** | Not enough data | Not enough data | 8.7 (462 reviews) | Not enough data | 

#### Lead Management

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Segmentation ** | Not enough data | Not enough data | 8.8 (436 reviews) | Not enough data | 
| **Predictive Scoring ** | Not enough data | Not enough data | 8.6 (402 reviews) | Not enough data | 
| **Account Identification ** | Not enough data | Not enough data | 8.9 (464 reviews) | Not enough data | 

#### Marketing Campaigns

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Omni-Channel Tracking ** | Not enough data | Not enough data | 8.7 (399 reviews) | Not enough data | 
| **Revenue Planning ** | Not enough data | Not enough data | 8.6 (345 reviews) | Not enough data | 
| **Media Attribution ** | Not enough data | Not enough data | 8.6 (345 reviews) | Not enough data | 
| **Opportunity Timeline ** | Not enough data | Not enough data | 8.8 (406 reviews) | Not enough data | 
| **Customization ** | Not enough data | Not enough data | 8.9 (481 reviews) | Not enough data | 

#### Campaign Execution

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Website Personalization ** | Not enough data | Not enough data | 8.3 (218 reviews) | Not enough data | 
| **Prioritized Accounts ** | Not enough data | Not enough data | 8.9 (461 reviews) | Not enough data | 
| **Trending Accounts ** | Not enough data | Not enough data | 8.9 (433 reviews) | Not enough data | 
| **Email Campaigns ** | Not enough data | Not enough data | 9.2 (516 reviews) | Not enough data | 

#### Agentic AI - Account Data Management

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.0 (10 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.0 (10 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.2 (10 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.8 (10 reviews) | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 8.2 (10 reviews) | Not enough data | 

### Location Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **Grain** | N/A | N/A |
| **Clari** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 45 |

#### Cartography

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Map Design** | Not enough data | Not enough data | Not enough data | 8.6 (35 reviews) | 
| **Vector Mapping ** | Not enough data | Not enough data | Not enough data | 8.4 (31 reviews) | 
| **Data Visualization** | Not enough data | Not enough data | Not enough data | 8.6 (35 reviews) | 
| **Overlaying** | Not enough data | Not enough data | Not enough data | 8.3 (35 reviews) | 

#### Analysis

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Predictive Analysis** | Not enough data | Not enough data | Not enough data | 8.2 (28 reviews) | 
| **Distance Analysis ** | Not enough data | Not enough data | Not enough data | 8.4 (35 reviews) | 
| **Spatial Analysis** | Not enough data | Not enough data | Not enough data | 8.3 (31 reviews) | 
| **Data Stream** | Not enough data | Not enough data | Not enough data | 8.4 (30 reviews) | 

#### Reporting

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Data Transformation** | Not enough data | Not enough data | Not enough data | 8.6 (29 reviews) | 
| **WYSIWYG Design** | Not enough data | Not enough data | Not enough data | 8.3 (24 reviews) | 
| **API Integrations** | Not enough data | Not enough data | Not enough data | 8.6 (22 reviews) | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **Grain** | N/A | N/A |
| **Clari** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |

#### Lead Generation

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 8.1/10 | 400 |
| **Grain** | 7.6/10 | 28 |
| **Clari** | 8.5/10 | 597 |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 425 |

#### Lead Facilitation

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Customer-facing Chatbot** | 7.1 (347 reviews) | 6.4 (16 reviews) | 7.6 (296 reviews) ✓ Verified | 8.5 (272 reviews) | 
| **Lead Qualification** | 7.3 (341 reviews) | 7.7 (14 reviews) | 7.9 (325 reviews) ✓ Verified | 8.8 (297 reviews) | 
| **Lead Follow-up** | 7.6 (347 reviews) | 7.8 (17 reviews) | 7.9 (323 reviews) ✓ Verified | 8.8 (320 reviews) | 
| **Meeting Scheduling ** | 7.6 (346 reviews) | 7.6 (16 reviews) | 7.7 (310 reviews) ✓ Verified | 8.6 (292 reviews) | 

#### Organization

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Opportunity and Pipeline Management ** | 8.3 (351 reviews) | 8.1 (13 reviews) | 9.1 (510 reviews) ✓ Verified | 9.0 (355 reviews) | 
| **Data Entry** | 8.3 (346 reviews) | 8.1 (14 reviews) | 8.8 (471 reviews) ✓ Verified | 8.8 (348 reviews) | 
| **Integrations / APIs** | 8.3 (344 reviews) | 8.3 (17 reviews) | 8.7 (435 reviews) ✓ Verified | 8.8 (343 reviews) | 

#### Performance Analysis

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Coaching ** | 8.5 (347 reviews) | 8.2 (16 reviews) | 8.3 (406 reviews) ✓ Verified | 8.4 (286 reviews) | 
| **Peformance Tracking** | 8.6 (353 reviews) | 7.3 (16 reviews) | 8.9 (479 reviews) ✓ Verified | 8.8 (310 reviews) | 

#### Sales Analysis

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **ROI Forecasting ** | 7.7 (330 reviews) | 6.1 (11 reviews) | 8.4 (382 reviews) ✓ Verified | 8.4 (284 reviews) | 
| **Sales Forecasting ** | 7.9 (337 reviews) | 7.6 (13 reviews) | 9.2 (501 reviews) ✓ Verified | 8.8 (302 reviews) | 

#### Generative AI

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **AI Text Generation** | 8.6 (286 reviews) | Feature Not Available | 7.1 (113 reviews) | 8.4 (125 reviews) | 
| **AI Text Summarization** | 8.9 (294 reviews) | Feature Not Available | 7.1 (112 reviews) | 8.5 (124 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Autonomous Task Execution** | 8.1 (53 reviews) | Not enough data | 9.0 (13 reviews) | 9.1 (31 reviews) | 
| **Multi-step Planning** | 7.9 (52 reviews) | Not enough data | 9.1 (13 reviews) | 9.2 (30 reviews) | 
| **Cross-system Integration** | 8.3 (56 reviews) | Not enough data | 9.0 (13 reviews) | 9.0 (27 reviews) | 
| **Adaptive Learning** | 8.3 (53 reviews) | Not enough data | 9.0 (13 reviews) | 9.0 (26 reviews) | 
| **Natural Language Interaction** | 8.2 (52 reviews) | Not enough data | 9.1 (13 reviews) | 9.3 (27 reviews) | 
| **Proactive Assistance** | 8.2 (53 reviews) | Not enough data | 8.8 (13 reviews) | 9.1 (27 reviews) | 
| **Decision Making** | 8.2 (54 reviews) | Not enough data | 9.1 (13 reviews) | 9.3 (29 reviews) | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 8.0/10 | 142 |
| **Grain** | N/A | N/A |
| **Clari** | 8.5/10 | 1141 |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 619 |

#### Integrated Workflows

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Task Management** | 7.9 (106 reviews) | Not enough data | 9.0 (874 reviews) | 8.7 (521 reviews) | 
| **Email Tracking/Automation** | 8.0 (112 reviews) | Not enough data | 9.4 (1062 reviews) | 8.5 (510 reviews) | 
| **Calls and Voice** | 8.4 (110 reviews) | Not enough data | 8.6 (735 reviews) | 8.1 (465 reviews) | 
| **Other Outreach Options ** | 7.3 (98 reviews) | Not enough data | 8.8 (695 reviews) | 8.1 (459 reviews) | 
| **CRM Integration** | 8.5 (111 reviews) | Not enough data | 9.4 (980 reviews) | 8.8 (524 reviews) | 
| **Calendar** | 8.4 (104 reviews) | Not enough data | 9.0 (534 reviews) | 8.4 (467 reviews) | 
| **Shared Records** | 8.5 (100 reviews) | Not enough data | 8.6 (413 reviews) | 8.6 (480 reviews) | 

#### Repeatability and Reportability

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Content Management** | 8.3 (102 reviews) | Not enough data | 8.9 (806 reviews) | 8.4 (482 reviews) | 
| **Workflow Management** | 8.1 (103 reviews) | Not enough data | 9.1 (913 reviews) | 8.7 (501 reviews) | 
| **Workflow Performance** | 8.0 (100 reviews) | Not enough data | 9.1 (869 reviews) | 8.7 (498 reviews) | 
| **Sales Coaching and Insights** | 8.5 (118 reviews) | Not enough data | 8.6 (648 reviews) | 8.3 (481 reviews) | 
| **Gamification** | 7.3 (97 reviews) | Not enough data | 8.1 (363 reviews) | 7.8 (414 reviews) | 

#### AI and Automation

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Lead Prioritization** | 7.8 (91 reviews) | Not enough data | 8.4 (390 reviews) | 8.5 (463 reviews) | 
| **Lead Scoring** | 7.7 (88 reviews) | Not enough data | 8.3 (376 reviews) | 8.4 (470 reviews) | 
| **Best Time of Day Scheduling** | 7.4 (88 reviews) | Not enough data | 8.5 (408 reviews) | 8.3 (426 reviews) | 
| **Buyer Intelligence** | 7.6 (87 reviews) | Not enough data | 8.1 (352 reviews) | 8.0 (430 reviews) | 
| **Machine Learning** | 8.0 (88 reviews) | Not enough data | 8.2 (351 reviews) | 7.8 (415 reviews) | 

#### Generative AI

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **AI Text Generation** | 8.2 (95 reviews) | Not enough data | 7.0 (138 reviews) | 7.4 (268 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Autonomous Task Execution** | 8.1 (49 reviews) | Not enough data | 8.3 (22 reviews) | 8.3 (87 reviews) | 
| **Multi-step Planning** | 8.0 (48 reviews) | Not enough data | 8.1 (22 reviews) | 8.5 (88 reviews) | 
| **Cross-system Integration** | 8.2 (50 reviews) | Not enough data | 8.4 (22 reviews) | 8.6 (86 reviews) | 
| **Adaptive Learning** | 8.2 (48 reviews) | Not enough data | 8.2 (22 reviews) | 8.4 (87 reviews) | 
| **Natural Language Interaction** | 8.1 (50 reviews) | Not enough data | 7.9 (22 reviews) | 8.3 (87 reviews) | 
| **Proactive Assistance** | 8.0 (47 reviews) | Not enough data | 8.1 (22 reviews) | 8.2 (87 reviews) | 
| **Decision Making** | 8.3 (50 reviews) | Not enough data | 8.0 (23 reviews) | 8.5 (87 reviews) | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 8.4/10 | 2992 |
| **Grain** | 8.6/10 | 50 |
| **Clari** | 7.0/10 | 155 |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 184 |

#### Call Analytics

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Call Recording** | 9.6 (2803 reviews) ✓ Verified | 9.7 (43 reviews) | 9.2 (147 reviews) | 8.7 (133 reviews) | 
| **Machine Learning** | 8.8 (2485 reviews) ✓ Verified | 8.2 (23 reviews) | 8.2 (128 reviews) | 8.6 (137 reviews) | 
| **Call Analysis** | 9.1 (2711 reviews) ✓ Verified | 8.8 (31 reviews) | 8.7 (142 reviews) | 8.7 (133 reviews) | 
| **Lead Qualification** | 8.3 (1794 reviews) ✓ Verified | 7.9 (13 reviews) | 7.7 (104 reviews) | 8.9 (134 reviews) | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Customer Scoring** | 8.6 (1873 reviews) ✓ Verified | 7.8 (19 reviews) | 8.1 (106 reviews) | 8.7 (142 reviews) | 
| **Speech-to-Text** | 8.3 (2548 reviews) ✓ Verified | 8.8 (43 reviews) | 7.8 (141 reviews) | 8.7 (126 reviews) | 
| **Sentiment Analysis** | 8.7 (10 reviews) | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **AI Text Summarization** | 8.8 (702 reviews) | 9.4 (15 reviews) | 7.8 (30 reviews) | 8.3 (60 reviews) | 

#### Agentic AI - Conversation Intelligence

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Autonomous Task Execution** | 8.0 (134 reviews) | Not enough data | 6.7 (5 reviews) | 8.8 (14 reviews) | 
| **Multi-step Planning** | 8.0 (134 reviews) | Not enough data | 6.3 (5 reviews) | 9.2 (15 reviews) | 
| **Cross-system Integration** | 8.1 (144 reviews) | Not enough data | 6.7 (5 reviews) | 9.3 (15 reviews) | 
| **Adaptive Learning** | 8.0 (135 reviews) | Not enough data | 6.3 (5 reviews) | 9.2 (15 reviews) | 
| **Natural Language Interaction** | 8.2 (137 reviews) | Not enough data | 6.3 (5 reviews) | 8.8 (14 reviews) | 
| **Proactive Assistance** | 8.1 (135 reviews) | Not enough data | 6.3 (5 reviews) | 8.8 (15 reviews) | 
| **Decision Making** | 8.0 (136 reviews) | Not enough data | 6.3 (5 reviews) | 9.1 (15 reviews) | 

### Customer Revenue Optimization

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **Grain** | N/A | N/A |
| **Clari** | 7.6/10 | 210 |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |

#### Sales Team

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Flexible Sales Process** | Not enough data | Not enough data | 8.3 (183 reviews) | Not enough data | 
| **Training Mode** | Not enough data | Not enough data | 7.3 (163 reviews) | Not enough data | 
| **Playbooks** | Not enough data | Not enough data | 7.1 (164 reviews) | Not enough data | 

#### Intelligence

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Opportunity Identification** | Not enough data | Not enough data | 8.1 (177 reviews) | Not enough data | 
| **Zero-touch Renewals** | Not enough data | Not enough data | Feature Not Available | Not enough data | 
| **Smart Content** | Not enough data | Not enough data | 7.5 (165 reviews) | Not enough data | 

#### Mapping

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Multiple Org Charts** | Not enough data | Not enough data | Feature Not Available | Not enough data | 
| **Stakeholder Roles** | Not enough data | Not enough data | 7.3 (163 reviews) | Not enough data | 

#### Agentic AI - Customer Revenue Optimization

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Video CMS

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **Grain** | 8.6/10 | 25 |
| **Clari** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |

#### Customization

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Branding** | Not enough data | 8.8 (11 reviews) | Not enough data | Not enough data | 
| **Customizable Thumbnails** | Not enough data | 8.7 (9 reviews) | Not enough data | Not enough data | 
| **Custom Metadata** | Not enough data | 8.5 (10 reviews) | Not enough data | Not enough data | 
| **Annotations** | Not enough data | 9.0 (18 reviews) | Not enough data | Not enough data | 

#### Organization

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Availability Scheduling** | Not enough data | 7.8 (9 reviews) | Not enough data | Not enough data | 
| **Workflows** | Not enough data | 8.0 (11 reviews) | Not enough data | Not enough data | 
| **Playlists** | Not enough data | 8.5 (14 reviews) | Not enough data | Not enough data | 
| **Deep Search** | Not enough data | 8.3 (13 reviews) | Not enough data | Not enough data | 
| **Analytics** | Not enough data | 9.0 (8 reviews) | Not enough data | Not enough data | 
| **Permissions** | Not enough data | 9.1 (15 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Video CMS

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Transcription

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **Grain** | 8.1/10 | 114 |
| **Clari** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |

#### Voice

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Dictation** | Not enough data | 8.7 (77 reviews) | Not enough data | Not enough data | 
| **Accuracy** | Not enough data | 8.0 (103 reviews) | Not enough data | Not enough data | 

#### Transcription

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Speaker Identification** | Not enough data | 8.3 (100 reviews) | Not enough data | Not enough data | 
| **Timecode Management** | Not enough data | 8.9 (76 reviews) | Not enough data | Not enough data | 
| **Closed Captioning** | Not enough data | 7.9 (57 reviews) | Not enough data | Not enough data | 
| **Custom Dictionary** | Not enough data | 7.3 (24 reviews) | Not enough data | Not enough data | 

#### Editing

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Collaboration** | Not enough data | 8.6 (71 reviews) | Not enough data | Not enough data | 
| **Spell Check and Punctuation** | Not enough data | Feature Not Available | Not enough data | Not enough data | 
| **Text Editing** | Not enough data | 7.9 (67 reviews) | Not enough data | Not enough data | 
| **Translation** | Not enough data | 7.2 (34 reviews) | Not enough data | Not enough data | 

#### Integration

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Data Security** | Not enough data | 8.3 (33 reviews) | Not enough data | Not enough data | 
| **API** | Not enough data | 7.4 (26 reviews) | Not enough data | Not enough data | 
| **Voice Files** | Not enough data | 8.4 (39 reviews) | Not enough data | Not enough data | 
| **Live Captioning** | Not enough data | 7.8 (41 reviews) | Not enough data | Not enough data | 
| **Integrates With Existing Applications** | Not enough data | 8.9 (67 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Transcription

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 8.2/10 | 490 |
| **Grain** | N/A | N/A |
| **Clari** | 7.7/10 | 572 |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 83 |

#### Revenue Sourcing and Forecasting

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Revenue History** | Feature Not Available | Not enough data | 8.2 (425 reviews) | 8.7 (66 reviews) | 
| **Pipeline Management** | 8.6 (377 reviews) | Not enough data | 9.0 (487 reviews) | 8.6 (69 reviews) | 
| **Dashboard Analytics** | 8.6 (408 reviews) | Not enough data | 8.4 (482 reviews) | 8.9 (69 reviews) | 
| **Multi-Device Data Visualization** | 8.2 (347 reviews) | Not enough data | 7.7 (407 reviews) | 8.5 (63 reviews) | 
| **Data Segmentation** | 8.4 (355 reviews) | Not enough data | 8.0 (410 reviews) | 8.6 (67 reviews) | 
| **Predictive Forecasting** | 8.0 (250 reviews) | Not enough data | 8.1 (389 reviews) | 8.4 (58 reviews) | 
| **Revenue Operations Cadence** | 8.1 (246 reviews) | Not enough data | 8.1 (359 reviews) | 8.2 (58 reviews) | 

#### CRM Data Enrichment

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Calendar Sync** | 9.0 (402 reviews) | Not enough data | 7.6 (405 reviews) | 8.1 (64 reviews) | 
| **Email Activity Capture** | 8.8 (389 reviews) | Not enough data | 7.6 (416 reviews) | 8.4 (62 reviews) | 
| **Conversation Intelligence** | 9.1 (424 reviews) | Not enough data | 7.2 (385 reviews) | 8.2 (59 reviews) | 
| **Marketing Leads** | Feature Not Available | Not enough data | Feature Not Available | 8.2 (65 reviews) | 
| **Contact Capture** | 8.6 (253 reviews) | Not enough data | 7.1 (310 reviews) | 8.5 (56 reviews) | 

#### Account Management

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Nonengaged Accounts** | 8.1 (324 reviews) | Not enough data | 7.1 (362 reviews) | 8.3 (63 reviews) | 
| **Account optimization** | 8.2 (339 reviews) | Not enough data | 7.4 (364 reviews) | 8.1 (63 reviews) | 
| **Historical Patterns** | 8.3 (350 reviews) | Not enough data | 7.7 (393 reviews) | 8.1 (60 reviews) | 
| **Rep Performance** | 8.6 (370 reviews) | Not enough data | 8.2 (420 reviews) | 8.2 (59 reviews) | 
| **Account Engagement** | 8.5 (259 reviews) | Not enough data | 7.8 (338 reviews) | 8.7 (56 reviews) | 
| **Historical Win/Loss Patterns** | 8.1 (240 reviews) | Not enough data | 7.5 (338 reviews) | 8.4 (56 reviews) | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Autonomous Task Execution** | 7.7 (40 reviews) | Not enough data | 6.8 (54 reviews) | 8.1 (22 reviews) | 
| **Cross-system Integration** | 8.0 (41 reviews) | Not enough data | 7.8 (63 reviews) | 8.4 (23 reviews) | 
| **Adaptive Learning** | 7.6 (39 reviews) | Not enough data | 7.3 (54 reviews) | 8.4 (21 reviews) | 
| **Proactive Assistance** | 7.3 (37 reviews) | Not enough data | 7.2 (56 reviews) | 8.1 (21 reviews) | 
| **Decision Making** | 7.4 (39 reviews) | Not enough data | 7.4 (52 reviews) | 8.3 (23 reviews) | 

### Field Sales

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **Grain** | N/A | N/A |
| **Clari** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.6/10 | 39 |

#### Territory Mapping

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Custom Territory Mapping** | Not enough data | Not enough data | Not enough data | 8.7 (31 reviews) | 
| **Strategic Selling** | Not enough data | Not enough data | Not enough data | 8.6 (29 reviews) | 
| **Automatic Rep Assignment** | Not enough data | Not enough data | Not enough data | 8.4 (29 reviews) | 

#### Route Planning

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Lead Priority** | Not enough data | Not enough data | Not enough data | 8.9 (28 reviews) | 
| **Optimized Sales Routes** | Not enough data | Not enough data | Not enough data | 9.0 (30 reviews) | 
| **Map Directions** | Not enough data | Not enough data | Not enough data | 9.1 (31 reviews) | 

#### Sales Performance Management

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Gamification** | Not enough data | Not enough data | Not enough data | 8.3 (26 reviews) | 
| **Performance Dashboards** | Not enough data | Not enough data | Not enough data | 8.3 (29 reviews) | 
| **Sales Rep Tracker** | Not enough data | Not enough data | Not enough data | 9.0 (29 reviews) | 

#### Presentation and Forms

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Video and Interactive Media** | Not enough data | Not enough data | Not enough data | 8.0 (25 reviews) | 
| **Digital Contracts** | Not enough data | Not enough data | Not enough data | 8.2 (28 reviews) | 
| **E-signature** | Not enough data | Not enough data | Not enough data | 8.5 (28 reviews) | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **Grain** | N/A | N/A |
| **Clari** | 8.2/10 | 99 |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 182 |

#### Integrations

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **MS Teams Integration** | Not enough data | Not enough data | 7.3 (87 reviews) | 8.1 (159 reviews) | 
| **Email Integration** | Not enough data | Not enough data | 8.7 (96 reviews) | 8.6 (161 reviews) | 
| **Zoom Integration** | Not enough data | Not enough data | 8.2 (88 reviews) | 8.1 (160 reviews) | 
| **Google Meet Integration** | Not enough data | Not enough data | 7.9 (87 reviews) | 8.1 (159 reviews) | 
| **Salesforce Integration** | Not enough data | Not enough data | 9.1 (92 reviews) | 8.8 (162 reviews) | 

#### Branding & Customizatio

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Custom Booking Page** | Not enough data | Not enough data | 8.5 (88 reviews) | 8.1 (154 reviews) | 
| **Personalized Links** | Not enough data | Not enough data | 8.6 (91 reviews) | 8.2 (158 reviews) | 
| **Personalized Web Embed** | Not enough data | Not enough data | 8.2 (89 reviews) | 8.3 (157 reviews) | 

#### Automatic Rules & Configurations

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Set Working Hours** | Not enough data | Not enough data | 8.2 (89 reviews) | 8.4 (158 reviews) | 
| **Automatic Updates** | Not enough data | Not enough data | 8.4 (91 reviews) | 8.3 (158 reviews) | 
| **Buffer Times** | Not enough data | Not enough data | 8.1 (89 reviews) | 8.1 (160 reviews) | 

#### Agentic AI - Business Scheduling

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.5 (8 reviews) | 8.5 (35 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.1 (8 reviews) | 8.5 (36 reviews) | 

### Video Communications

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **Grain** | 7.9/10 | 28 |
| **Clari** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |

#### Platform Features

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Video Capture** | Not enough data | 9.4 (22 reviews) | Not enough data | Not enough data | 
| **Image Editor** | Not enough data | 6.3 (8 reviews) | Not enough data | Not enough data | 
| **Screen Capture** | Not enough data | 8.7 (9 reviews) | Not enough data | Not enough data | 
| **Scrolling Capture** | Not enough data | 7.1 (7 reviews) | Not enough data | Not enough data | 
| **Screen Record** | Not enough data | 9.5 (14 reviews) | Not enough data | Not enough data | 
| **Text Extraction** | Not enough data | 7.7 (15 reviews) | Not enough data | Not enough data | 

#### Organization

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Search** | Not enough data | 8.4 (17 reviews) | Not enough data | Not enough data | 
| **Permissions** | Not enough data | 8.3 (12 reviews) | Not enough data | Not enough data | 
| **Organization** | Not enough data | 8.3 (16 reviews) | Not enough data | Not enough data | 

#### Customization

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Customizable Thumbnails** | Not enough data | 6.9 (6 reviews) | Not enough data | Not enough data | 
| **Annotations** | Not enough data | 8.3 (13 reviews) | Not enough data | Not enough data | 
| **Frames & Background** | Not enough data | 6.7 (5 reviews) | Not enough data | Not enough data | 

#### Analytics

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Viewer Reactions** | Not enough data | 6.3 (8 reviews) | Not enough data | Not enough data | 
| **Engagement Insights** | Not enough data | 8.3 (10 reviews) | Not enough data | Not enough data | 
| **Viewer Insights** | Not enough data | 8.8 (10 reviews) | Not enough data | Not enough data | 

### AI Meeting Assistants

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **Grain** | 8.1/10 | 13 |
| **Clari** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |

#### Meeting Prep - AI Meeting Assistants

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Agenda Management** | Not enough data | 8.3 (9 reviews) | Not enough data | Not enough data | 
| **Virtual Meeting Hosting** | Not enough data | 7.0 (10 reviews) | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | 5.7 (9 reviews) | Not enough data | Not enough data | 

#### Meeting Automation - AI Meeting Assistants

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Automated Note-Taking** | Not enough data | 9.8 (10 reviews) | Not enough data | Not enough data | 
| **Voice Recognition** | Not enough data | 9.3 (9 reviews) | Not enough data | Not enough data | 
| **Action Item Tracking** | Not enough data | 9.4 (9 reviews) | Not enough data | Not enough data | 

#### Meeting Insights - AI Meeting Assistants

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Sentiment Analysis** | Not enough data | 8.0 (10 reviews) | Not enough data | Not enough data | 
| **Personalization** | Not enough data | 8.1 (9 reviews) | Not enough data | Not enough data | 
| **Smart Summaries** | Not enough data | 9.8 (9 reviews) | Not enough data | Not enough data | 

#### Accessibility - AI Meeting Assistants

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Language Translation** | Not enough data | 5.4 (8 reviews) | Not enough data | Not enough data | 
| **Real-Time Transcription** | Not enough data | 8.3 (10 reviews) | Not enough data | Not enough data | 
| **Accessibility Guidelines Compliance** | Not enough data | 8.5 (9 reviews) | Not enough data | Not enough data | 

#### Agentic AI - AI Meeting Assistants

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Meeting Capture & Retention - AI Meeting Assistants

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Bot Presence** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Meeting Moments Management** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Audio or Video Recording** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Sales Planning

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **Grain** | N/A | N/A |
| **Clari** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 197 |

#### Sales Performance Features - Sales Planning

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Account Scoring** | Not enough data | Not enough data | Not enough data | 8.5 (173 reviews) | 
| **Revenue Planning** | Not enough data | Not enough data | Not enough data | 8.5 (162 reviews) | 
| **Account Segmentation** | Not enough data | Not enough data | Not enough data | 8.5 (167 reviews) | 
| **Sales Performance** | Not enough data | Not enough data | Not enough data | 8.6 (169 reviews) | 
| **Sales Forecasting** | Not enough data | Not enough data | Not enough data | 8.7 (171 reviews) | 
| **Integrations** | Not enough data | Not enough data | Not enough data | 8.9 (167 reviews) | 
| **Scenario Modeling** | Not enough data | Not enough data | Not enough data | 8.2 (162 reviews) | 

#### Territory Management - Sales Planning

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Territory Management** | Not enough data | Not enough data | Not enough data | 8.6 (164 reviews) | 
| **Territory Planning** | Not enough data | Not enough data | Not enough data | 8.5 (170 reviews) | 

#### Quota & Capacity Management - Sales Planning

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Quota Management** | Not enough data | Not enough data | Not enough data | 8.4 (166 reviews) | 
| **Capacity Management** | Not enough data | Not enough data | Not enough data | 8.4 (174 reviews) | 
| **Quota Planning** | Not enough data | Not enough data | Not enough data | 8.4 (166 reviews) | 

#### Agentic AI - Sales Planning

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 8.5 (56 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 8.6 (55 reviews) | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **Grain** | N/A | N/A |
| **Clari** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 515 |

#### Agentic AI - Lead Scoring

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 7.9 (55 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 8.2 (54 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 8.0 (55 reviews) | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 8.1 (56 reviews) | 

#### Attribution

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Lead Opportunity** | Not enough data | Not enough data | Not enough data | 8.9 (454 reviews) | 
| **Lead Assignment** | Not enough data | Not enough data | Not enough data | 8.9 (460 reviews) | 
| **Pipeline Acceleration** | Not enough data | Not enough data | Not enough data | 8.6 (434 reviews) | 

#### Discovery

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Lead Management** | Not enough data | Not enough data | Not enough data | 8.9 (464 reviews) | 
| **Scoring/Ranking** | Not enough data | Not enough data | Not enough data | 8.6 (453 reviews) | 
| **Lead Context** | Not enough data | Not enough data | Not enough data | 8.6 (431 reviews) | 

#### Management

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Conversion Viability** | Not enough data | Not enough data | Not enough data | 8.5 (418 reviews) | 
| **Workflow** | Not enough data | Not enough data | Not enough data | 8.7 (440 reviews) | 

#### Platform

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Data Synchronization** | Not enough data | Not enough data | Not enough data | 8.6 (430 reviews) | 
| **Analysis** | Not enough data | Not enough data | Not enough data | 8.6 (431 reviews) | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **Grain** | N/A | N/A |
| **Clari** | 8.4/10 | 7 |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.6 (7 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.3 (7 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.6 (7 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.3 (7 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.3 (7 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.6 (7 reviews) | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 8.3 (7 reviews) | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **Grain** | N/A | N/A |
| **Clari** | 8.1/10 | 430 |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 684 |

#### Agentic AI - Sales Performance Management

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.7 (25 reviews) | 8.4 (67 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.7 (25 reviews) | 8.7 (67 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.7 (25 reviews) | 8.5 (68 reviews) | 

#### Incentives

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Badges** | Not enough data | Not enough data | 7.2 (112 reviews) | 8.2 (431 reviews) | 
| **Triggers** | Not enough data | Not enough data | 8.2 (261 reviews) | 8.4 (494 reviews) | 
| **Commission Calculator** | Not enough data | Not enough data | 6.8 (117 reviews) | 8.0 (428 reviews) | 
| **Leaderboards** | Not enough data | Not enough data | 7.6 (113 reviews) | 8.6 (506 reviews) | 

#### Personalization

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Profiles** | Not enough data | Not enough data | 8.4 (271 reviews) | 8.6 (476 reviews) | 
| **Custom Reports** | Not enough data | Not enough data | 8.6 (288 reviews) | 8.8 (554 reviews) | 
| **Dashboards** | Not enough data | Not enough data | 8.9 (351 reviews) | 8.9 (587 reviews) | 
| **Goal Setting** | Not enough data | Not enough data | 8.5 (257 reviews) | 8.6 (530 reviews) | 

#### Administrative

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Integration** | Not enough data | Not enough data | 9.0 (336 reviews) | 8.7 (558 reviews) | 
| **Employee Structure** | Not enough data | Not enough data | 8.7 (274 reviews) | 8.5 (521 reviews) | 
| **Behavior Monitoring** | Not enough data | Not enough data | 8.7 (286 reviews) | 8.4 (501 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **Grain** | N/A | N/A |
| **Clari** | 8.1/10 | 1689 |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 715 |

#### Agentic AI - Email Tracking

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.0 (11 reviews) | 8.2 (62 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 6.7 (10 reviews) | 8.4 (60 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.3 (10 reviews) | 8.4 (60 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 7.0 (10 reviews) | 8.3 (62 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 6.7 (10 reviews) | 8.4 (61 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.2 (10 reviews) | 8.3 (60 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 7.5 (10 reviews) | 8.4 (63 reviews) | 

#### Analytics

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Open Rates** | Not enough data | Not enough data | 9.2 (1447 reviews) | 8.3 (569 reviews) | 
| **Link Activity** | Not enough data | Not enough data | 9.1 (1445 reviews) | 8.4 (576 reviews) | 
| **Attachment Activity** | Not enough data | Not enough data | 9.0 (1354 reviews) | 8.3 (590 reviews) | 

#### Customizations

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Email Platform Integration** | Not enough data | Not enough data | 9.3 (1517 reviews) | 8.7 (623 reviews) | 
| **Email Scheduling** | Not enough data | Not enough data | 9.3 (1468 reviews) | 8.5 (592 reviews) | 
| **Notifications** | Not enough data | Not enough data | 9.2 (1460 reviews) | 8.6 (625 reviews) | 
| **Email Categorization** | Not enough data | Not enough data | 9.1 (1209 reviews) | 8.4 (570 reviews) | 
| **Templates** | Not enough data | Not enough data | 9.2 (1518 reviews) | 8.4 (598 reviews) | 

#### Generative AI

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 7.2 (168 reviews) | 7.5 (289 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 8.5/10 | 1020 |
| **Grain** | N/A | N/A |
| **Clari** | 8.1/10 | 1575 |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 1199 |

#### Agentic AI - Sales Analytics

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Autonomous Task Execution** | 8.3 (57 reviews) | Not enough data | 7.4 (33 reviews) | 8.3 (77 reviews) | 
| **Cross-system Integration** | 8.4 (57 reviews) | Not enough data | 7.9 (34 reviews) | 8.6 (78 reviews) | 
| **Adaptive Learning** | 8.4 (59 reviews) | Not enough data | 7.6 (33 reviews) | 8.4 (77 reviews) | 
| **Natural Language Interaction** | 8.6 (60 reviews) | Not enough data | 7.4 (32 reviews) | 8.3 (76 reviews) | 
| **Proactive Assistance** | 8.3 (59 reviews) | Not enough data | 7.3 (33 reviews) | 8.3 (77 reviews) | 

#### Data Sourcing

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Data Sourcing** | 8.5 (750 reviews) | Not enough data | 8.3 (1132 reviews) | 8.5 (966 reviews) | 
| **Exporting & Sharing Data** | 8.7 (793 reviews) | Not enough data | 8.1 (1169 reviews) | 8.7 (996 reviews) | 
| **Multi-Device Data Visualization** | 8.5 (719 reviews) | Not enough data | 8.1 (1119 reviews) | 8.4 (898 reviews) | 
| **Interactive Dashboards** | 8.9 (807 reviews) | Not enough data | 8.7 (1337 reviews) | 8.7 (1027 reviews) | 
| **Data Segmentation** | 8.6 (727 reviews) | Not enough data | 8.4 (1146 reviews) | 8.6 (958 reviews) | 

#### Predictive Analytics

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Lead Scoring** | 8.1 (724 reviews) | Not enough data | 7.7 (1072 reviews) | 8.4 (944 reviews) | 
| **Opportunity Scoring** | 8.4 (754 reviews) | Not enough data | 8.3 (1236 reviews) | 8.6 (958 reviews) | 
| **Risk Analysis** | 8.2 (739 reviews) | Not enough data | 7.9 (1120 reviews) | 8.1 (851 reviews) | 
| **Live Forecasting** | 8.3 (725 reviews) | Not enough data | 8.9 (1269 reviews) | 8.3 (892 reviews) | 

#### Sales Management

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Live Pipeline Management** | 8.6 (764 reviews) | Not enough data | 9.0 (1322 reviews) | 8.7 (982 reviews) | 
| **Sales Gamification** | 8.2 (724 reviews) | Not enough data | Feature Not Available | 8.1 (853 reviews) | 
| **Account-Based Analytics** | 8.7 (762 reviews) | Not enough data | 8.3 (1170 reviews) | 8.6 (976 reviews) | 
| **Activity Tracking** | 9.0 (833 reviews) | Not enough data | 8.5 (1295 reviews) | 8.8 (1045 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **Grain** | N/A | N/A |
| **Clari** | 8.4/10 | 1004 |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 222 |

#### Agentic AI - Outbound Call Tracking

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 6.7 (9 reviews) | 8.6 (38 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.0 (9 reviews) | 8.6 (39 reviews) | 

#### Calling

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Record Calls** | Not enough data | Not enough data | 8.7 (611 reviews) | 8.5 (185 reviews) | 
| **Generate Location** | Not enough data | Not enough data | 8.7 (604 reviews) | 8.4 (176 reviews) | 
| **Call Types** | Not enough data | Not enough data | 8.9 (673 reviews) | 8.7 (185 reviews) | 
| **Click-to-Call** | Not enough data | Not enough data | 8.9 (692 reviews) | 8.7 (183 reviews) | 
| **Auto Dialer** | Not enough data | Not enough data | 7.5 (12 reviews) | 8.6 (44 reviews) | 

#### Contacts

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Personalization** | Not enough data | Not enough data | 9.0 (768 reviews) | 8.8 (176 reviews) | 
| **Information Locater** | Not enough data | Not enough data | 8.8 (665 reviews) | 8.7 (179 reviews) | 
| **Record Prospect Data** | Not enough data | Not enough data | 8.9 (684 reviews) | 8.7 (181 reviews) | 

#### Insights

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Notes** | Not enough data | Not enough data | 9.1 (735 reviews) | 9.1 (189 reviews) | 
| **Daily Summary** | Not enough data | Not enough data | 9.0 (723 reviews) | 8.9 (182 reviews) | 
| **Automated Voicemails** | Not enough data | Not enough data | 8.5 (496 reviews) | 8.3 (178 reviews) | 
| **Automated Emails** | Not enough data | Not enough data | 9.3 (763 reviews) | 8.5 (188 reviews) | 
| **Sorts Prospects** | Not enough data | Not enough data | 8.8 (591 reviews) | 8.4 (182 reviews) | 
| **Automated Note Taking** | Not enough data | Not enough data | 7.2 (10 reviews) | 8.7 (38 reviews) | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 8.8/10 | 2880 |
| **Grain** | 8.9/10 | 19 |
| **Clari** | 8.4/10 | 129 |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 310 |

#### Agentic AI - Sales Coaching

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Multi-step Planning** | 8.1 (62 reviews) | Not enough data | 8.1 (9 reviews) | 9.0 (20 reviews) | 
| **Cross-system Integration** | 8.5 (62 reviews) | Not enough data | 8.1 (9 reviews) | 8.9 (20 reviews) | 
| **Adaptive Learning** | 8.3 (62 reviews) | Not enough data | 8.1 (9 reviews) | 9.1 (20 reviews) | 
| **Decision Making** | 8.3 (60 reviews) | Not enough data | 8.5 (8 reviews) | 9.2 (20 reviews) | 

#### Training

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Knowledge Base** | 9.0 (1968 reviews) ✓ Verified | 7.8 (12 reviews) | 8.3 (101 reviews) | 8.8 (255 reviews) | 
| **Coaching Materials** | 9.0 (2183 reviews) ✓ Verified | 9.7 (10 reviews) | 8.3 (102 reviews) | 8.8 (247 reviews) | 
| **Playbook Creation** | 8.6 (1527 reviews) ✓ Verified | 6.9 (7 reviews) | 8.1 (93 reviews) | 8.5 (207 reviews) | 
| **Video Record** | 9.2 (2218 reviews) ✓ Verified | 9.9 (15 reviews) | 8.8 (117 reviews) | 8.5 (242 reviews) | 

#### Feedback

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Review** | 9.3 (2375 reviews) ✓ Verified | 9.7 (11 reviews) | 8.8 (108 reviews) | 8.8 (236 reviews) | 
| **Scorecard** | 9.0 (1853 reviews) ✓ Verified | 9.3 (7 reviews) | 8.3 (90 reviews) | 8.6 (232 reviews) | 
| **Coaching Card** | 9.0 (1895 reviews) ✓ Verified | 9.1 (9 reviews) | 8.2 (89 reviews) | 8.6 (213 reviews) | 
| **Leaderboard** | 8.8 (1604 reviews) ✓ Verified | 10.0 (6 reviews) | 8.3 (85 reviews) | 8.6 (200 reviews) | 
| **Real-Time Updates** | 8.9 (1790 reviews) ✓ Verified | 10.0 (5 reviews) | 8.4 (95 reviews) | 8.8 (225 reviews) | 
| **Notifications** | 8.9 (1877 reviews) ✓ Verified | 8.6 (7 reviews) | 8.4 (93 reviews) | 8.9 (226 reviews) | 
| **Competition** | Feature Not Available | 7.5 (6 reviews) | 8.3 (84 reviews) | 8.7 (198 reviews) | 

#### Generative AI

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **AI Text Summarization** | 8.9 (389 reviews) | Feature Not Available | 7.4 (30 reviews) | 7.6 (70 reviews) | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **Grain** | N/A | N/A |
| **Clari** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 444 |

#### Agentic AI - Sales Enablement

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 8.0 (33 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 8.0 (33 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 8.2 (33 reviews) | 

#### Content Management

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Content Import** | Not enough data | Not enough data | Not enough data | 8.3 (351 reviews) | 
| **Content Creation** | Not enough data | Not enough data | Not enough data | 8.1 (342 reviews) | 
| **Templates** | Not enough data | Not enough data | Not enough data | 8.2 (328 reviews) | 
| **Advanced Search** | Not enough data | Not enough data | Not enough data | 8.5 (318 reviews) | 
| **Content Storage** | Not enough data | Not enough data | Not enough data | 8.3 (335 reviews) | 

#### Analytics

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Reporting** | Not enough data | Not enough data | Not enough data | 8.7 (347 reviews) | 
| **Alerts** | Not enough data | Not enough data | Not enough data | 8.4 (345 reviews) | 
| **Account-Based Engagement** | Not enough data | Not enough data | Not enough data | 8.5 (226 reviews) | 
| **Content Utilization** | Not enough data | Not enough data | Not enough data | 8.3 (351 reviews) | 

#### Learning Management - Sales Enablement

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Sales Training ** | Not enough data | Not enough data | Not enough data | 8.4 (27 reviews) | 
| **Sales Coaching** | Not enough data | Not enough data | Not enough data | 8.4 (27 reviews) | 
| **Sales Onboarding** | Not enough data | Not enough data | Not enough data | 8.5 (27 reviews) | 

#### Revenue Enablement - Sales Enablement

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Cross-Functional Alignment** | Not enough data | Not enough data | Not enough data | 8.3 (26 reviews) | 
| **AI and Automation** | Not enough data | Not enough data | Not enough data | 8.3 (28 reviews) | 
| **End-to-End Customer Journey Insights** | Not enough data | Not enough data | Not enough data | 8.8 (27 reviews) | 

### Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **Grain** | N/A | N/A |
| **Clari** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |

#### Agentic AI - Note-Taking Software

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Gong** | 9.2/10 | 78 |
| **Grain** | N/A | N/A |
| **Clari** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |

#### Agentic AI - Revenue AI Platforms

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Natural Language Interaction** | 7.7 (5 reviews) | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Autonomous Task Execution** | 9.3 (5 reviews) | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | 8.9 (22 reviews) | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Conversation Intelligence** | 9.8 (52 reviews) | Not enough data | Not enough data | Not enough data | 
| **Predictive Forecasting** | 8.2 (10 reviews) | Not enough data | Not enough data | Not enough data | 
| **CRM Data Enrichment** | 8.7 (10 reviews) | Not enough data | Not enough data | 10.0 (5 reviews) | 
| **Actionable Insights** | 9.7 (39 reviews) | Not enough data | Not enough data | Not enough data | 
| **Risk Flagging** | 10.0 (8 reviews) | Not enough data | Not enough data | Not enough data | 
| **Workflow Orchestration** | 9.2 (6 reviews) | Not enough data | Not enough data | Not enough data | 
| **Sales Coaching** | 9.6 (27 reviews) | Not enough data | Not enough data | Not enough data | 
| **Pipeline & Deal Management** | 9.6 (13 reviews) | Not enough data | Not enough data | Not enough data | 
| **Customer Data Capture** | 9.4 (36 reviews) | Not enough data | Not enough data | 10.0 (5 reviews) | 

### Predictive Analytics

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **Grain** | N/A | N/A |
| **Clari** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |

#### Statistical Tool

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Scripting** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Data Mining** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Algorithms** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Data Analysis

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Analysis** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Data Interaction** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Decision Making

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Modeling** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Data Visualizations** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Report Generation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Data Unification** | Not enough data | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | Not enough data | 

### Meeting Management

| Product | Score | Reviews |
|---|---|---|
| **Gong** | N/A | N/A |
| **Grain** | 8.4/10 | 42 |
| **Clari** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |

#### Pre-Meeting Tools

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Templates** | Not enough data | 7.4 (11 reviews) | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | 8.9 (19 reviews) | Not enough data | Not enough data | 
| **Agenda** | Not enough data | 7.4 (18 reviews) | Not enough data | Not enough data | 

#### Meeting Tools

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Minutes** | Not enough data | 8.9 (25 reviews) | Not enough data | Not enough data | 
| **Notes** | Not enough data | 9.0 (33 reviews) | Not enough data | Not enough data | 
| **Digital Workspace** | Not enough data | 8.8 (26 reviews) | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | 8.4 (27 reviews) | Not enough data | Not enough data | 

#### Post-Meeting Tools

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Task Delegation** | Not enough data | 8.2 (14 reviews) | Not enough data | Not enough data | 
| **Participant Email** | Not enough data | 8.4 (15 reviews) | Not enough data | Not enough data | 
| **Meeting Analytics** | Not enough data | 8.7 (15 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Meeting Management

| Feature | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching)

**Unique to Gong (4):** [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)

**Unique to Grain (6):** [AI Meeting Assistants Software](https://www.g2.com/categories/ai-meeting-assistants), [Video Communications Software](https://www.g2.com/categories/video-communications), [Transcription Software](https://www.g2.com/categories/transcription), [Video CMS Software](https://www.g2.com/categories/video-cms), [Meeting Management Software](https://www.g2.com/categories/meeting-management), [Note-Taking Software](https://www.g2.com/categories/note-taking-software)

**Unique to Clari (12):** [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Customer Revenue Optimization (CRO) Software](https://www.g2.com/categories/customer-revenue-optimization), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Account Data Management Software](https://www.g2.com/categories/account-data-management), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [Predictive Analytics Software](https://www.g2.com/categories/predictive-analytics)

**Unique to Agentforce Sales (formerly Salesforce Sales Cloud) (14):** [Sales Planning Software](https://www.g2.com/categories/sales-planning), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Location Intelligence Software](https://www.g2.com/categories/location-intelligence), [Field Sales Software](https://www.g2.com/categories/field-sales), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [CRM Software](https://www.g2.com/categories/crm), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Gong | Grain | Clari | Agentforce Sales (formerly Salesforce Sales Cloud) | 
|---|---|---|---|---|
| **Small-Business** | 12.9% | 76.3% | 11.1% | 20.6% | 
| **Mid-Market** | 69.4% | 20.4% | 47.3% | 46.0% | 
| **Enterprise** | 17.7% | 3.3% | 41.6% | 33.4% | 

### By Industry

#### Gong

- **Computer Software:** 37.4%
- **Information Technology and Services:** 16.9%
- **Marketing and Advertising:** 9.0%
- **Internet:** 5.0%
- **Financial Services:** 3.2%
- **Human Resources:** 1.9%
- **Telecommunications:** 1.7%
- **Computer & Network Security:** 1.7%
- **E-Learning:** 1.4%
- **Staffing and Recruiting:** 1.3%
- **Other:** 20.5%

#### Grain

- **Computer Software:** 29.0%
- **Marketing and Advertising:** 9.9%
- **Information Technology and Services:** 8.6%
- **Management Consulting:** 4.0%
- **Higher Education:** 3.6%
- **Research:** 3.0%
- **Financial Services:** 2.3%
- **Education Management:** 2.3%
- **Consulting:** 2.0%
- **Non-Profit Organization Management:** 2.0%
- **Other:** 33.3%

#### Clari

- **Computer Software:** 27.7%
- **Information Technology and Services:** 20.7%
- **Marketing and Advertising:** 6.2%
- **Computer & Network Security:** 4.1%
- **Financial Services:** 3.5%
- **Internet:** 2.9%
- **Education Management:** 2.9%
- **Higher Education:** 2.0%
- **Human Resources:** 1.9%
- **Telecommunications:** 1.8%
- **Other:** 26.3%

#### Agentforce Sales (formerly Salesforce Sales Cloud)

- **Computer Software:** 13.5%
- **Information Technology and Services:** 11.8%
- **Financial Services:** 6.8%
- **Marketing and Advertising:** 4.9%
- **Internet:** 3.2%
- **Non-Profit Organization Management:** 3.0%
- **Telecommunications:** 2.9%
- **Hospital & Health Care:** 2.6%
- **Consulting:** 2.4%
- **Education Management:** 2.4%
- **Other:** 46.6%

---
## Alternatives

### Alternatives to Gong

- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3573 reviews)
- [Salesken](https://www.g2.com/products/salesken/reviews) — 4.9/5 stars (396 reviews)
- [Aviso](https://www.g2.com/products/aviso/reviews) — 4.3/5 stars (983 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9692 reviews)
- [Jiminny](https://www.g2.com/products/jiminny/reviews) — 4.6/5 stars (930 reviews)
- [Backstory](https://www.g2.com/products/people-ai-backstory/reviews) — 4.5/5 stars (630 reviews)
- [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (579 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13874 reviews)
- [Avoma](https://www.g2.com/products/avoma/reviews) — 4.6/5 stars (1363 reviews)

### Alternatives to Grain

- [Fathom](https://www.g2.com/products/fathom-video/reviews) — 5.0/5 stars (6942 reviews)
- [Otter.ai](https://www.g2.com/products/otter-ai/reviews) — 4.4/5 stars (500 reviews)
- [Fireflies.ai](https://www.g2.com/products/fireflies-ai/reviews) — 4.7/5 stars (751 reviews)
- [tl;dv](https://www.g2.com/products/tl-dv/reviews) — 4.7/5 stars (527 reviews)
- [MeetGeek](https://www.g2.com/products/meetgeek/reviews) — 4.6/5 stars (490 reviews)
- [Avoma](https://www.g2.com/products/avoma/reviews) — 4.6/5 stars (1363 reviews)
- [Descript](https://www.g2.com/products/descript/reviews) — 4.6/5 stars (909 reviews)
- [Rev](https://www.g2.com/products/rev/reviews) — 4.7/5 stars (616 reviews)
- [Fellow](https://www.g2.com/products/fellow/reviews) — 4.7/5 stars (2429 reviews)
- [Claap](https://www.g2.com/products/claap/reviews) — 4.6/5 stars (439 reviews)

### Alternatives to Clari

- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3573 reviews)
- [Backstory](https://www.g2.com/products/people-ai-backstory/reviews) — 4.5/5 stars (630 reviews)
- [Terret.ai](https://www.g2.com/products/terret-ai/reviews) — 4.4/5 stars (615 reviews)
- [Aviso](https://www.g2.com/products/aviso/reviews) — 4.3/5 stars (983 reviews)
- [Revenue Grid](https://www.g2.com/products/revenue-grid/reviews) — 4.6/5 stars (583 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13874 reviews)
- [Weflow](https://www.g2.com/products/weflow/reviews) — 4.6/5 stars (121 reviews)
- [Scratchpad](https://www.g2.com/products/scratchpad/reviews) — 4.8/5 stars (1493 reviews)
- [InsideSales](https://www.g2.com/products/insidesales/reviews) — 4.5/5 stars (618 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9692 reviews)

### Alternatives to Agentforce Sales (formerly Salesforce Sales Cloud)

- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13874 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9692 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3573 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2939 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [Membrain](https://www.g2.com/products/membrain/reviews) — 4.6/5 stars (224 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (299 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2046 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1443 reviews)

---
## Top Discussions

### Gong

- Title: [What is gong software?](https://www.g2.com/discussions/what-is-gong-software) — 6 comments
  > **Top comment:** "Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This..."
- Title: [What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?](https://www.g2.com/discussions/25247-what-is-the-email-address-to-send-the-invite-to-for-a-last-minute-call-to-be-recorded-and-is-there-a-way-to-send-the-invite-via-email-not-through-the-gong-site) — 4 comments, 2 upvotes
  > **Top comment:** "Hi Bianca! You can go ahead and send the invitation to assistant@gong.io. I hope that helps!"
- Title: [Do you accept marketing ideas/suggestions? I sent one to Udi and Amit.](https://www.g2.com/discussions/do-you-accept-marketing-ideas-suggestions-i-sent-one-to-udi-and-amit) — 3 comments, 4 upvotes
  > **Top comment:** "Very high ferformer"
- Title: [How do i make Gong automatic for all my calls ?](https://www.g2.com/discussions/how-do-i-make-gong-automatic-for-all-my-calls) — 3 comments, 1 upvote
  > **Top comment:** "You can control this in configuration settings. You should not have to log into Gong for it to record. "
- Title: [How is Gong revolutionizing sales strategies with its AI-driven insights?](https://www.g2.com/discussions/gong-how-is-gong-revolutionizing-sales-strategies-with-its-ai-driven-insights) — 2 comments
  > **Top comment:** "Great! Gong is a very reliable tools to use when it comes from documentation, recordings and quality analysis. "

### Grain

- Title: [How do you use grain recording?](https://www.g2.com/discussions/how-do-you-use-grain-recording) — 1 comment
  > **Top comment:** "Video Transcription"

### Clari

- Title: [What groove means in music?](https://www.g2.com/discussions/what-groove-means-in-music) — 7 comments
  > **Top comment:** "In music, groove is the sense of an effect ("feel") of changing pattern in a propulsive rhythm or sense of "swing"."
- Title: [Is it possible to edit a template in-line when using gmail?](https://www.g2.com/discussions/24809-is-it-possible-to-edit-a-template-in-line-when-using-gmail) — 6 comments, 2 upvotes
  > **Top comment:** "Hi Nathan, 

Currently it isn’t possible to edit the template directly in-line when you’ve inserted it into a new message, but you can still edit this..."
- Title: [How can I get the Indian Accent/ neutral accent script?](https://www.g2.com/discussions/how-can-i-get-the-indian-accent-neutral-accent-script) — 3 comments, 1 upvote
  > **Top comment:** "This is more robotic, The more you are with Wingman it identifies your accent, or else you could ask for help with the wingman team. Have you been to there..."
- Title: [Is there a way to make changes to the scheduler on a weekly basis?](https://www.g2.com/discussions/24710-is-there-a-way-to-make-changes-to-the-scheduler-on-a-weekly-basis) — 2 comments, 1 upvote
  > **Top comment:** "Based on my experience, each time you leverage the scheduler it pulls from real time calendar availability. At this point, I don't know of an auto run..."
- Title: [How does Groove's integration with Clari enhance sales and revenue operations?](https://www.g2.com/discussions/how-does-groove-s-integration-with-clari-enhance-sales-and-revenue-operations) — 1 comment
  > **Top comment:** "Groove makes it easier for reps to actually do the work, and Clari makes it easier for everyone to see what’s really going on. Groove captures all the..."

### Agentforce Sales (formerly Salesforce Sales Cloud)

- Title: [When do you need a CRM?](https://www.g2.com/discussions/31049-when-do-you-need-a-crm) — 11 comments, 3 upvotes
  > **Top comment:** "Hi there! It's best to start with a CRM as soon as you can so you can start to track all your customer interactions and revenue. Salesforce offers editions..."
- Title: [How can total cost of ownership (TCO) be made better using Salesforce?](https://www.g2.com/discussions/10232-how-can-total-cost-of-ownership-tco-be-made-better-using-salesforce) — 11 comments, 1 upvote
  > **Top comment:** "TCO can be reduced by hiring the right salesforce admin so that the data which is entered inside the CRM is maintained and used to the fullest "
- Title: [What are the features of CRM software?](https://www.g2.com/discussions/salesforce-sales-cloud-what-are-the-features-of-crm-software) — 8 comments, 1 upvote
  > **Top comment:** " 1. Workflow automation , Customization , Third-party integration , Customer service , Employee tracking , Lead management , Real-time data , CRM analytics ,..."
- Title: [What is the benefit of Salesforce CRM?](https://www.g2.com/discussions/what-is-the-benefit-of-salesforce-crm) — 7 comments
  > **Top comment:** "unify email, social, phone, and chat support and helps manage every channel from one view"
- Title: [How do I figure out how to run report of my own sales techniques](https://www.g2.com/discussions/how-do-i-figure-out-how-to-run-report-of-my-own-sales-techniques) — 7 comments, 1 upvote
  > **Top comment:** "I would need to know about your set up and exactly what you are trying to accomplish."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/gong-vs-grain-vs-clari-vs-agentforce-sales-formerly-salesforce-sales-cloud)