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At a Glance
Gartner
Gartner
Star Rating
(82)4.0 out of 5
Market Segments
Mid-Market (37.5% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Gartner
GigaOM
GigaOM
Star Rating
(11)3.9 out of 5
Market Segments
Small-Business (72.7% of reviews)
Information
Entry-Level Pricing
Free Trial 1 Seat Per Month
Learn more about GigaOM
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Reviews say that Gartner excels in its comprehensive reporting features, particularly the "Market Analysis" tool, which users find invaluable for strategic decision-making.
  • Users report that GigaOM shines in its user-friendly interface, with many mentioning that the "Dashboard Customization" feature allows for a more personalized experience, making it easier to navigate.
  • Reviewers mention that Gartner's customer support is highly rated, with an average score of 8.2, indicating that users feel well-supported when issues arise.
  • Users on G2 highlight that GigaOM offers a free trial, which is a significant advantage for small businesses looking to test the software before committing financially.
  • G2 users report that while both products have similar ease of use ratings, Gartner's "Ease of Setup" feature is particularly praised for its straightforward installation process, making it less daunting for new users.
  • Reviewers mention that Gartner's product direction score of 8.1 reflects a strong commitment to innovation, while GigaOM's score of 6.1 suggests that users are less confident in its future development plans.
Pricing
Entry-Level Pricing
Gartner
No pricing available
GigaOM
INDIVIDUAL | MONTHLY
Free Trial
1 Seat Per Month
Learn more about GigaOM
Free Trial
Gartner
No trial information available
GigaOM
Free Trial is available
Ratings
Meets Requirements
8.6
59
Not enough data
Ease of Use
8.6
59
Not enough data
Ease of Setup
8.7
13
Not enough data
Ease of Admin
8.8
12
Not enough data
Quality of Support
8.2
55
Not enough data
Has the product been a good partner in doing business?
8.4
24
Not enough data
Product Direction (% positive)
8.2
64
6.1
6
Categories
Categories
Shared Categories
Gartner
Gartner
GigaOM
GigaOM
Gartner and GigaOM are categorized as Technology Research Services
Unique Categories
Gartner
Gartner has no unique categories
GigaOM
GigaOM has no unique categories
Reviews
Reviewers' Company Size
Gartner
Gartner
Small-Business(50 or fewer emp.)
26.3%
Mid-Market(51-1000 emp.)
37.5%
Enterprise(> 1000 emp.)
36.3%
GigaOM
GigaOM
Small-Business(50 or fewer emp.)
72.7%
Mid-Market(51-1000 emp.)
18.2%
Enterprise(> 1000 emp.)
9.1%
Reviewers' Industry
Gartner
Gartner
Information Technology and Services
32.1%
Computer Software
12.3%
Marketing and Advertising
6.2%
Hospital & Health Care
4.9%
Education Management
4.9%
Other
39.5%
GigaOM
GigaOM
Computer Software
45.5%
Pharmaceuticals
9.1%
Marketing and Advertising
9.1%
Logistics and Supply Chain
9.1%
Information Technology and Services
9.1%
Other
18.2%
Most Helpful Reviews
Gartner
Gartner
Most Helpful Favorable Review
Vivek R.
VR
Vivek R.
Verified User in Automotive

Gartner Peers is no doubt a very good learning and knowledge-sharing platform for tools and software solutions. It gives the best possible solution for any problem related to our banking department. I visited Gartner peers to understand the most useful tool...

Most Helpful Critical Review
Dheeraj N.
DN
Dheeraj N.
Verified User in Market Research

There are so many fake reviews available on Gartner which were just out of concerned topics. There were only a few softwares listed on Gartner, most of the popular softwares and services are not there on Gartner. The software advice of Gartner was...

GigaOM
GigaOM
Most Helpful Favorable Review
Verified User
G
Verified User in Computer Software

It has an easy way to get technical research reports as its blog-related media company. Very dedicated support team and very well-designed ergonomic site.

Most Helpful Critical Review
Verified User in Computer Software
GC
Verified User in Computer Software

If you company name is not Apple or Google, or you don't have any personal ties to a reporter at GigaOM - then you can forget about getting covered by these guys. They are easily the most unresponsive group of reporters I think I've ever worked with. Not...

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Gartner
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Discussions
Gartner
Gartner Discussions
What services Gartner provide?
1 comment
Subramanyam G.
SG
Consulting, tools and templates for better decision making.Read more
Monty the Mongoose crying
Gartner has no more discussions with answers
GigaOM
GigaOM Discussions
Monty the Mongoose crying
GigaOM has no discussions with answers