Compare Fullstory and LogRocket 
At a Glance
Market Segments
Mid-Market (50.5% of reviews)
Small-Business (62.3% of reviews)
Entry-Level Pricing
Contact Us
Free 1000 Sessions Per Month
Fullstory
Star Rating
(786)4.5 out of 5
Market Segments
Mid-Market (50.5% of reviews)
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 5 pricing plansLogRocket
Star Rating
(1,932)4.6 out of 5
Market Segments
Small-Business (62.3% of reviews)
Entry-Level Pricing
Free 1000 Sessions Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Fullstory excels in "Session Replays" with a rating of 9.2, which allows for detailed analysis of user interactions, while LogRocket's "Session Replays" received a slightly higher rating of 9.4, indicating a more refined experience in capturing user sessions.
- Reviewers mention that Fullstory's "Click Tracking" feature is rated at 9.0, providing robust insights into user engagement, whereas LogRocket's "Click Tracking" is rated at 8.9, suggesting that Fullstory may offer a more comprehensive view of user interactions.
- G2 users highlight that LogRocket's "Ease of Setup" is rated at 9.1, making it more user-friendly for new users compared to Fullstory's rating of 8.2, which indicates that LogRocket may be the better choice for teams looking for a quick implementation.
- Users on G2 report that Fullstory's "User-Level Analytics" is rated at 8.7, which provides detailed insights into individual user behavior, while LogRocket's rating of 8.2 suggests that Fullstory may offer a more in-depth analysis of user actions.
- Reviewers mention that LogRocket shines in "Custom Event Tracking" with a rating of 8.6, slightly outperforming Fullstory's 8.3, indicating that LogRocket may provide more flexibility in tracking specific user actions tailored to business needs.
- Users say that both products have similar ratings for "Quality of Support" at 8.9, but LogRocket's overall user satisfaction rating of 9.1 suggests that users may feel more supported when using LogRocket compared to Fullstory.
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Pricing
Entry-Level Pricing
Fullstory
Data Direct
Contact Us
For data science and analytics teams to build predictive models or use data for GenAI and LLMs.
- Clean, structured, AI-ready behavioral data synced directly to your warehouse.
LogRocket
FREE FOREVER
Free
1000 Sessions Per Month
- Core LogRocket features
- 3 seats
- 1-month data retention
Free Trial
Fullstory
Free Trial is available
LogRocket
Free Trial is available
Ratings
Meets Requirements
8.7
688
8.9
1,682
Ease of Use
8.1
699
8.7
1,704
Ease of Setup
8.2
391
9.1
823
Ease of Admin
8.6
207
9.1
567
Quality of Support
8.9
516
8.9
1,086
Has the product been a good partner in doing business?
8.8
199
9.1
503
Product Direction (% positive)
8.7
671
8.8
1,633
Features by Category
Metrics
8.5
247
9.0
284
8.5
242
8.5
260
8.3
231
8.3
249
8.7
251
8.7
261
8.3
252
8.5
247
7.8
227
8.0
230
7.7
227
8.1
220
8.2
238
8.1
219
8.5
238
8.1
226
Reporting
8.7
257
8.7
268
8.2
243
8.0
235
7.8
244
8.1
237
8.7
247
8.0
230
7.8
217
8.0
220
7.8
223
8.2
222
8.4
243
8.3
238
Other
8.4
246
8.6
243
7.9
214
8.3
216
8.0
235
8.4
225
7.6
207
7.8
193
7.4
207
7.6
118
6.8
204
Feature Not Available
7.5
196
8.0
196
Administration
7.5
232
8.4
285
7.8
238
8.5
280
8.6
249
8.7
328
8.3
253
8.5
308
User Identification
8.0
68
Not enough data
8.5
71
Not enough data
8.8
71
Not enough data
Tracking & Reporting
8.5
70
Not enough data
8.9
69
Not enough data
8.2
67
Not enough data
8.8
71
Not enough data
8.8
70
Not enough data
8.9
70
Not enough data
Metrics
8.7
72
Not enough data
8.6
66
Not enough data
8.3
65
Not enough data
8.0
65
Not enough data
8.7
70
Not enough data
User Behavior
9.0
343
|
Verified
8.9
970
|
Verified
8.6
330
|
Verified
8.8
955
|
Verified
8.4
334
|
Verified
7.9
848
|
Verified
A/B Testing
8.5
318
|
Verified
8.6
908
|
Verified
Feature Not Available
7.1
636
8.3
321
|
Verified
7.8
753
8.3
303
|
Verified
7.2
646
|
Verified
Visitor Information
8.5
340
|
Verified
8.7
1002
|
Verified
8.3
334
|
Verified
8.4
966
Product Analytics
7.7
175
7.7
299
8.7
188
8.2
337
8.5
185
7.5
303
8.4
199
7.4
296
7.3
182
7.3
295
7.7
160
7.3
274
7.4
176
Feature Not Available
7.6
164
7.7
288
Analytics
7.8
64
Not enough data
8.0
70
Not enough data
8.2
67
Not enough data
7.5
67
Not enough data
7.2
67
Not enough data
Feature Not Available
Not enough data
Administration
7.7
68
Not enough data
6.8
68
Not enough data
7.2
67
Not enough data
Generative AI
5.7
68
Not enough data
Data Sourcing
7.5
99
Not enough data
7.6
97
Not enough data
Feature Not Available
Not enough data
7.9
98
Not enough data
Intelligence
7.0
96
Not enough data
6.8
99
Not enough data
7.0
95
Not enough data
Bug Reporting
Not enough data
8.0
656
Not enough data
7.8
615
Not enough data
7.7
612
Bug Monitoring
Not enough data
8.4
722
Not enough data
8.5
755
Not enough data
7.8
725
Monitoring
Not enough data
8.4
338
Not enough data
8.6
352
Not enough data
8.7
354
Not enough data
7.4
293
Not enough data
8.0
299
Response
Not enough data
8.6
377
Not enough data
8.3
329
Not enough data
8.2
332
Performance
Not enough data
8.7
350
Not enough data
8.3
320
Functionality
Not enough data
7.9
293
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
283
Scalability and Performance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cost and Efficiency - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration and Extensibility - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Compliance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usability and Support - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.3
164
7.8
153
8.3
159
8.0
152
8.2
148
7.9
150
8.0
157
8.1
151
8.7
156
8.3
160
Reporting
8.9
169
8.5
174
9.2
175
9.4
181
8.6
166
8.9
166
8.3
157
8.0
157
Metrics
8.7
72
Not enough data
8.6
66
Not enough data
8.3
65
Not enough data
8.0
65
Not enough data
8.7
70
Not enough data
Variation Testing
8.1
44
Feature Not Available
7.6
43
Feature Not Available
8.7
43
8.0
53
9.1
45
Feature Not Available
8.3
44
Feature Not Available
7.7
42
Feature Not Available
Reporting
9.3
48
8.1
125
9.2
48
8.4
131
Personalization
8.7
47
Feature Not Available
8.3
43
Feature Not Available
9.4
46
8.5
97
Administration
8.5
41
8.7
104
8.4
43
8.7
102
9.3
48
8.9
112
9.0
48
8.8
108
Categories
Categories
Shared Categories
Fullstory and LogRocket are categorized as Product Analytics, Session Replay, Heatmap Tools, Mobile App Optimization, and Digital Analytics
Unique Categories
Fullstory is categorized as SAP Store, E-Commerce Analytics, Customer Data Platform (CDP), Mobile App Analytics, and Generative AI Infrastructure
LogRocket is categorized as Bug Tracking and Application Performance Monitoring (APM)
Reviews
Reviewers' Company Size
Fullstory
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LogRocket
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
23.1%
Information Technology and Services
10.4%
Financial Services
8.4%
Retail
4.5%
Marketing and Advertising
4.3%
Other
49.2%
Computer Software
29.2%
Information Technology and Services
13.3%
Financial Services
10.6%
Marketing and Advertising
2.5%
Insurance
2.0%
Other
42.3%
Most Helpful Reviews
Fullstory
Most Helpful Favorable Review
Verified User in Internet
Segmentation is straightforward, as well as the ability to share session playbacks in the tool with other users. You can also write notes to describe what they do in their session, which is handy if you're trying to explain why you shared it. A dedicated...
Most Helpful Critical Review
Verified User in Hospital & Health Care
Does not provide the advertised or expected features; promises for enhancements are not completed (in over 18 months).
LogRocket
Most Helpful Favorable Review
Sean H.
Verified User in Sports
LogRocket provides a foolproof method of being able to translate our customer service emails, which can sometimes be hard to decipher or unclear, into actionable changes to make with the product. It has helped identify poorly designed user flows and product...
Most Helpful Critical Review
Verified User in Management Consulting
The display is not good enough you cannot see all the users session in the bottom timeline bar so you cannot navigatewell
Verified User in Internet
Segmentation is straightforward, as well as the ability to share session playbacks in the tool with other users. You can also write notes to describe what they do in their session, which is handy if you're trying to explain why you shared it. A dedicated...
Sean H.
Verified User in Sports
LogRocket provides a foolproof method of being able to translate our customer service emails, which can sometimes be hard to decipher or unclear, into actionable changes to make with the product. It has helped identify poorly designed user flows and product...
Verified User in Hospital & Health Care
Does not provide the advertised or expected features; promises for enhancements are not completed (in over 18 months).
Verified User in Management Consulting
The display is not good enough you cannot see all the users session in the bottom timeline bar so you cannot navigatewell
Alternatives
Discussions
Is there anything FullStory doesn't support?
2 comments
Official Response from Fullstory
Alas, there are still a few things we can't do. This isn't necessarily an exhaustive list, since new technology is constantly popping up, but these are the...Read more
What is Session Replay?
2 comments
PW
Session Replay allows you to playback a customer interacting with your site. It's a fully-animated experience that includes every action that a customer...Read more
How does FullStory work?
1 comment
Official Response from Fullstory
If you’ve ever built or modified a website, then you’ve seen HTML. The tags in HTML (e.g., <p>Here’s a paragraph.</p>) generate what are called Document...Read more
Is there a way to initialize Logrocket to update the user's name?
3 comments
BB
Yes, you can do this:
LogRocket.identify(username, {
name,
email: username,
});Read more
How could I use session recording within an automated selenium test to generate user manuals?
1 comment
LD
What is your inquiry?Read more
What are the best practices when it comes to masking or excluding the data from collection?
1 comment
CK
Hi Bakul, great question! We would recommend hiding any sensitive user information such as passwords, credit card information, and personal data.
If you...Read more
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