Compare Fullstory and Inspectlet 
At a Glance
Market Segments
Mid-Market (50.7% of reviews)
Mid-Market (46.2% of reviews)
Entry-Level Pricing
Contact Us
$299 per month
Fullstory
Star Rating
(784)4.5 out of 5
Market Segments
Mid-Market (50.7% of reviews)
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 5 pricing plansInspectlet
Star Rating
(26)4.1 out of 5
Market Segments
Mid-Market (46.2% of reviews)
Entry-Level Pricing
$299 per month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Fullstory excels in session replays with a rating of 9.2, allowing for detailed analysis of user interactions, while Inspectlet's session replay feature, although effective, has a lower rating of 8.6, indicating it may not capture the same level of detail.
- Reviewers mention that Fullstory's heat maps are highly rated at 8.9, providing valuable insights into user behavior on pages, whereas Inspectlet's heat map functionality, while useful, is rated lower at 7.9, suggesting it may lack some advanced features.
- G2 users highlight Fullstory's superior real-time insights with a score of 8.9, which helps teams make immediate adjustments based on user behavior, compared to Inspectlet's score of 8.3, indicating a slight delay in actionable insights.
- Users on G2 report that Fullstory's custom event tracking is rated at 8.5, allowing for tailored tracking of specific user actions, while Inspectlet's custom event tracking is rated lower at 8.0, which may limit the granularity of data collection.
- Reviewers mention that Fullstory's user path tracking feature, rated at 8.8, provides a comprehensive view of user journeys, whereas Inspectlet's user path tracking is rated at 8.2, indicating it may not offer the same depth of analysis.
- Users say that Fullstory's quality of support is rated at 8.9, with many praising the responsiveness and helpfulness of the support team, while Inspectlet's support rating of 8.2 suggests that users may experience longer wait times or less comprehensive assistance.
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Pricing
Entry-Level Pricing
Fullstory
Data Direct
Contact Us
For data science and analytics teams to build predictive models or use data for GenAI and LLMs.
- Clean, structured, AI-ready behavioral data synced directly to your warehouse.
Inspectlet
Accelerate
$299
per month
- 125,000 Recorded Sessions per month
- 1,250,000 Approximate Pageviews per month
- 20 Websites
Free Trial
Fullstory
Free Trial is available
Inspectlet
No trial information availableRatings
Meets Requirements
8.7
686
8.0
25
Ease of Use
8.1
697
8.7
25
Ease of Setup
8.2
389
5.7
5
Ease of Admin
8.6
206
Not enough data
Quality of Support
8.9
514
8.2
18
Has the product been a good partner in doing business?
8.8
198
8.0
5
Product Direction (% positive)
8.7
669
7.1
24
Features by Category
Metrics
8.5
246
8.6
19
8.5
241
8.5
20
8.3
230
8.4
19
8.7
251
8.4
21
8.3
251
8.0
16
7.8
226
8.0
17
7.7
226
8.0
17
8.2
237
8.5
19
8.5
237
8.2
18
Reporting
8.7
256
8.3
21
8.2
242
8.0
17
7.8
243
7.9
16
8.7
246
8.0
19
7.8
216
8.0
15
7.8
222
8.7
13
8.4
242
8.0
16
Other
8.4
245
9.0
16
7.9
213
9.0
13
8.0
235
8.5
14
7.6
207
8.4
16
7.4
207
8.2
13
6.8
204
8.7
13
7.5
196
8.7
14
Administration
7.5
232
8.1
9
7.8
238
8.3
12
8.6
249
8.6
14
8.3
253
8.1
14
User Identification
8.0
68
Not enough data
8.5
71
Not enough data
8.8
71
Not enough data
Tracking & Reporting
8.5
70
Not enough data
8.9
69
Not enough data
8.2
67
Not enough data
8.8
71
Not enough data
8.8
70
Not enough data
8.9
70
Not enough data
Metrics
8.7
72
Not enough data
8.6
66
Not enough data
8.3
65
Not enough data
8.0
65
Not enough data
8.7
70
Not enough data
User Behavior
9.0
341
|
Verified
Not enough data
7.5
272
Not enough data
8.6
328
|
Verified
Not enough data
8.4
332
|
Verified
Not enough data
A/B Testing
8.5
316
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
319
|
Verified
Not enough data
8.3
301
|
Verified
Not enough data
Visitor Information
8.5
338
|
Verified
Not enough data
8.3
332
|
Verified
Feature Not Available
Product Analytics
7.7
175
Not enough data
8.7
188
Not enough data
8.5
185
Not enough data
8.4
199
Not enough data
7.3
182
Not enough data
7.7
160
Not enough data
7.4
176
Not enough data
7.6
164
Not enough data
Analytics
7.8
64
Not enough data
8.0
70
Not enough data
8.2
67
Not enough data
7.5
67
Not enough data
7.2
67
Not enough data
Feature Not Available
Not enough data
Administration
7.7
68
Not enough data
6.8
68
Not enough data
7.2
67
Not enough data
Generative AI
5.7
68
Not enough data
Data Sourcing
7.5
98
Not enough data
7.7
96
Not enough data
Feature Not Available
Not enough data
7.9
97
Not enough data
Intelligence
7.0
95
Not enough data
6.8
98
Not enough data
7.0
94
Not enough data
Scalability and Performance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cost and Efficiency - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration and Extensibility - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Compliance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usability and Support - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.3
164
Not enough data
8.3
159
Not enough data
8.2
148
Not enough data
8.0
157
Not enough data
8.7
156
Not enough data
Reporting
8.9
169
Not enough data
9.2
175
Not enough data
8.6
166
Not enough data
8.3
157
Not enough data
Metrics
8.7
72
Not enough data
8.6
66
Not enough data
8.3
65
Not enough data
8.0
65
Not enough data
8.7
70
Not enough data
Variation Testing
8.1
44
Not enough data
7.6
43
Not enough data
8.7
43
Not enough data
9.1
45
Not enough data
8.3
44
Not enough data
7.7
42
Not enough data
Reporting
9.3
48
Not enough data
9.2
48
Not enough data
Personalization
8.7
47
Not enough data
8.3
43
Not enough data
9.4
46
Not enough data
Administration
8.5
41
Not enough data
8.4
43
Not enough data
9.3
48
Not enough data
9.0
48
Not enough data
Categories
Categories
Shared Categories
Fullstory and Inspectlet are categorized as Session Replay, Heatmap Tools, and Digital Analytics
Unique Categories
Fullstory is categorized as SAP Store, E-Commerce Analytics, Product Analytics, Customer Data Platform (CDP), Mobile App Analytics, Mobile App Optimization, and Generative AI Infrastructure
Inspectlet has no unique categories
Reviews
Reviewers' Company Size
Fullstory
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Inspectlet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
22.9%
Information Technology and Services
10.4%
Financial Services
8.5%
Retail
4.6%
Marketing and Advertising
4.3%
Other
49.3%
Information Technology and Services
19.2%
Retail
11.5%
Internet
7.7%
Computer Software
7.7%
Banking
7.7%
Other
46.2%
Most Helpful Reviews
Fullstory
Most Helpful Favorable Review
Verified User in Internet
Segmentation is straightforward, as well as the ability to share session playbacks in the tool with other users. You can also write notes to describe what they do in their session, which is handy if you're trying to explain why you shared it. A dedicated...
Most Helpful Critical Review
Ruven K.
Verified User in Computer Software
Sometimes it felt hard to set up basic metrics
Inspectlet
Most Helpful Favorable Review
Fred S.
Verified User in Telecommunications
I like how easy it is to understand the information this software gives you. This is a software that monitors visits in real time, which is a really great feature, but what I most like is the data it provides. It's shown in web analytics that are pretty...
Most Helpful Critical Review
Julian E.
Verified User in Luxury Goods & Jewelry
No response from customer service, emailed 3 times over 2 weeks and gave them plenty of time to respond. Complete waste of money, avoid and find better services, this will just be a waste of money. Maybe they were good in 2021, but in 2024, they are awful
Verified User in Internet
Segmentation is straightforward, as well as the ability to share session playbacks in the tool with other users. You can also write notes to describe what they do in their session, which is handy if you're trying to explain why you shared it. A dedicated...
Fred S.
Verified User in Telecommunications
I like how easy it is to understand the information this software gives you. This is a software that monitors visits in real time, which is a really great feature, but what I most like is the data it provides. It's shown in web analytics that are pretty...
Ruven K.
Verified User in Computer Software
Sometimes it felt hard to set up basic metrics
Julian E.
Verified User in Luxury Goods & Jewelry
No response from customer service, emailed 3 times over 2 weeks and gave them plenty of time to respond. Complete waste of money, avoid and find better services, this will just be a waste of money. Maybe they were good in 2021, but in 2024, they are awful
Alternatives
Discussions
Is there anything FullStory doesn't support?
2 comments
Official Response from Fullstory
Alas, there are still a few things we can't do. This isn't necessarily an exhaustive list, since new technology is constantly popping up, but these are the...Read more
What is Session Replay?
2 comments
PW
Session Replay allows you to playback a customer interacting with your site. It's a fully-animated experience that includes every action that a customer...Read more
How does FullStory work?
1 comment
Official Response from Fullstory
If you’ve ever built or modified a website, then you’ve seen HTML. The tags in HTML (e.g., <p>Here’s a paragraph.</p>) generate what are called Document...Read more
Inspectlet has no discussions with answers
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