# Freshchat vs Lime Connect (formerly Userlike) Comparison

| | Freshchat | Lime Connect (formerly Userlike) | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 499 | 453 | 
| **Largest Market Segment** | Small-Business (58.2% of reviews) | Small-Business (79.6% of reviews) | 
| **Entry Level Price** | $0.00 | €0.00 | 

---
## Top Pros & Cons

### Freshchat

Pros:
- Ease of Use (14 reviews)
- Helpful (10 reviews)

Cons:
- AI Limitations (5 reviews)
- Chatbot Issues (5 reviews)

### Lime Connect (formerly Userlike)

Pros:
- Call Management (1 reviews)
- Case Management (1 reviews)

Cons:
- Expensive (1 reviews)
- UX Improvement (1 reviews)

---
## Ratings Comparison
| Rating | Freshchat | Lime Connect (formerly Userlike) | 
|---|---|---|
  | **Meets Requirements** | 8.6 (403 reviews) | 8.5 (347 reviews) | 
  | **Ease of Use** | 9.1 (405 reviews) | 8.7 (348 reviews) | 
  | **Ease of Setup** | 8.7 (259 reviews) | 8.8 (261 reviews) | 
  | **Ease of Admin** | 9.0 (246 reviews) | 8.5 (266 reviews) | 
  | **Quality of Support** | 8.7 (397 reviews) | 8.6 (285 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (242 reviews) | 8.6 (235 reviews) | 
  | **Product Direction (% positive)** | 9.0 (404 reviews) | 8.9 (328 reviews) | 

---
## Pricing

### Freshchat

#### Entry-Level Pricing

Plan: Free

Price: $0.00

Key Features:
- Chatbot builder
- Chatbot analytics
- Inbox Views

[Browse all 4 editions](https://www.g2.com/products/freshworks-freshchat/pricing)

#### Free Trial

Yes

### Lime Connect (formerly Userlike)

#### Entry-Level Pricing

Plan: Free

Price: €0.00

Description: Simple chat setup for your website.

Key Features:
- 1 Seat
- 1 channel
- 200 conversations

[Browse all 3 editions](https://www.g2.com/products/lime-connect-formerly-userlike/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Conversational Marketing

| Product | Score | Reviews |
|---|---|---|
| **Freshchat** | 8.9/10 | 52 |
| **Lime Connect (formerly Userlike)** | 7.8/10 | 21 |

#### Messenger

| Feature | Freshchat | Lime Connect (formerly Userlike) | 
|---|---|---|
| **Sequencing** | 8.9 (43 reviews) ✓ Verified | Feature Not Available | 
| **AI** | 8.4 (45 reviews) ✓ Verified | 7.2 (9 reviews) | 
| **Live Chat** | 9.4 (48 reviews) ✓ Verified | 8.5 (17 reviews) ✓ Verified | 
| **Customization Interface** | 9.1 (48 reviews) ✓ Verified | 8.2 (15 reviews) | 

#### Channels

| Feature | Freshchat | Lime Connect (formerly Userlike) | 
|---|---|---|
| **Social Media** | 8.7 (38 reviews) ✓ Verified | 8.1 (6 reviews) | 
| **Website** | 9.0 (45 reviews) ✓ Verified | 8.3 (17 reviews) ✓ Verified | 
| **Text Message (SMS)** | 8.8 (32 reviews) | 7.5 (6 reviews) | 
| **Voice Assistants** | 9.0 (32 reviews) ✓ Verified | Feature Not Available | 
| **Other** | 8.9 (37 reviews) ✓ Verified | 6.7 (7 reviews) | 

#### Customers

| Feature | Freshchat | Lime Connect (formerly Userlike) | 
|---|---|---|
| **Targeting** | 9.0 (41 reviews) ✓ Verified | Feature Not Available | 
| **Profiles** | 8.8 (43 reviews) ✓ Verified | 7.4 (13 reviews) ✓ Verified | 
| **Analytics** | 8.6 (44 reviews) ✓ Verified | 7.6 (12 reviews) ✓ Verified | 
| **Lead Gathering** | 8.9 (38 reviews) ✓ Verified | 8.1 (13 reviews) ✓ Verified | 
| **Sales Conversion** | 8.9 (38 reviews) ✓ Verified | Feature Not Available | 

#### Agentic AI - Conversational Marketing

| Feature | Freshchat | Lime Connect (formerly Userlike) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Chatbots

| Product | Score | Reviews |
|---|---|---|
| **Freshchat** | 8.7/10 | 117 |
| **Lime Connect (formerly Userlike)** | 8.2/10 | 23 |

#### Responses

| Feature | Freshchat | Lime Connect (formerly Userlike) | 
|---|---|---|
| **Customization** | 8.5 (103 reviews) | 8.2 (17 reviews) | 
| **Control** | 8.6 (104 reviews) | 8.1 (16 reviews) | 
| **Route To Human** | 8.9 (102 reviews) | 8.3 (16 reviews) | 
| **Menu bars** | 8.7 (99 reviews) | 8.2 (16 reviews) | 
| **Drip sequences** | 8.6 (83 reviews) | Feature Not Available | 

#### Platform

| Feature | Freshchat | Lime Connect (formerly Userlike) | 
|---|---|---|
| **Live chat** | 9.2 (105 reviews) | 8.8 (18 reviews) | 
| **Integrations** | 8.9 (100 reviews) | 8.3 (17 reviews) | 
| **Branding** | 8.8 (100 reviews) | 8.2 (16 reviews) | 
| **Analytics** | 8.5 (99 reviews) | 8.2 (16 reviews) | 
| **A/B testing** | 8.4 (78 reviews) | Feature Not Available | 
| **Role-based access** | 9.0 (93 reviews) | 8.0 (16 reviews) | 
| **Collection of information** | 8.8 (94 reviews) | 7.9 (18 reviews) | 

#### Generative AI

| Feature | Freshchat | Lime Connect (formerly Userlike) | 
|---|---|---|
| **AI Text Generation** | 8.4 (42 reviews) | Not enough data | 
| **AI Text Summarization** | 8.6 (42 reviews) | Not enough data | 

### Conversational Support

| Product | Score | Reviews |
|---|---|---|
| **Freshchat** | 8.6/10 | 165 |
| **Lime Connect (formerly Userlike)** | 7.8/10 | 50 |

#### Conversational Platform

| Feature | Freshchat | Lime Connect (formerly Userlike) | 
|---|---|---|
| **Personalization** | 8.6 (148 reviews) | Feature Not Available | 
| **Omnichannel** | Feature Not Available | 7.8 (25 reviews) | 
| **Contextual Engagement** | 8.5 (127 reviews) | Feature Not Available | 
| **Proactive Engagement** | 8.6 (111 reviews) | 8.0 (17 reviews) | 

#### Support Automation

| Feature | Freshchat | Lime Connect (formerly Userlike) | 
|---|---|---|
| **Intelligent Routing** | 8.6 (133 reviews) | 7.9 (28 reviews) | 
| **Seamless Escalation** | 8.6 (135 reviews) | Feature Not Available | 
| **Transcripts** | 8.5 (134 reviews) | 8.0 (26 reviews) | 
| **Self-Serve Support** | 8.8 (116 reviews) | 7.8 (15 reviews) | 

#### Generative AI

| Feature | Freshchat | Lime Connect (formerly Userlike) | 
|---|---|---|
| **AI Text Generation** | 8.5 (61 reviews) | 7.7 (5 reviews) | 
| **AI Text Summarization** | 8.5 (61 reviews) | 7.3 (5 reviews) | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Freshchat** | 8.6/10 | 336 |
| **Lime Connect (formerly Userlike)** | 8.3/10 | 148 |

#### Generative AI

| Feature | Freshchat | Lime Connect (formerly Userlike) | 
|---|---|---|
| **AI Text Generation** | 8.5 (73 reviews) | Not enough data | 
| **AI Text Summarization** | 8.6 (72 reviews) | Not enough data | 
| **AI Text-to-Speech** | 7.8 (73 reviews) | Not enough data | 

#### Communication

| Feature | Freshchat | Lime Connect (formerly Userlike) | 
|---|---|---|
| **Pop-up Chat** | 9.2 (281 reviews) ✓ Verified | 8.6 (120 reviews) ✓ Verified | 
| **Notifications** | 8.5 (295 reviews) ✓ Verified | 8.2 (124 reviews) ✓ Verified | 
| **Targeted Emails** | 8.4 (202 reviews) ✓ Verified | 8.2 (57 reviews) | 
| **In-App Messaging** | 8.9 (248 reviews) ✓ Verified | Feature Not Available | 
| **Co-Browsing** | 8.2 (138 reviews) ✓ Verified | 8.5 (35 reviews) ✓ Verified | 

####  Internal Use

| Feature | Freshchat | Lime Connect (formerly Userlike) | 
|---|---|---|
| **Customization ** | 8.5 (273 reviews) ✓ Verified | 8.2 (112 reviews) ✓ Verified | 
| **Conversation Archiving** | 8.7 (269 reviews) ✓ Verified | 8.3 (94 reviews) ✓ Verified | 
| **Lead Development** | 8.4 (221 reviews) ✓ Verified | 8.1 (84 reviews) ✓ Verified | 
| **Knowledge Base** | 8.7 (256 reviews) ✓ Verified | 8.3 (89 reviews) ✓ Verified | 
| **Team Inbox ** | 9.0 (254 reviews) ✓ Verified | 8.2 (88 reviews) ✓ Verified | 
| **Customer Profiles** | 8.5 (255 reviews) ✓ Verified | 8.2 (92 reviews) ✓ Verified | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Freshchat** | 8.7/10 | 114 |
| **Lime Connect (formerly Userlike)** | N/A | N/A |

#### Generative AI

| Feature | Freshchat | Lime Connect (formerly Userlike) | 
|---|---|---|
| **AI Text Summarization** | 8.9 (33 reviews) | Not enough data | 

#### Self-Service Experience

| Feature | Freshchat | Lime Connect (formerly Userlike) | 
|---|---|---|
| **Knowledge Base** | 8.9 (92 reviews) | Not enough data | 
| **Searchable Articles** | 8.7 (93 reviews) | Not enough data | 
| **Community Forums** | 8.4 (80 reviews) | Not enough data | 
| **Mobile Optimization** | 8.5 (67 reviews) | Not enough data | 
| **Personalization** | 8.6 (69 reviews) | Not enough data | 

#### Self-Service Platform

| Feature | Freshchat | Lime Connect (formerly Userlike) | 
|---|---|---|
| **Branding** | 9.1 (74 reviews) | Not enough data | 
| **Automation** | 8.9 (77 reviews) | Not enough data | 
| **Artificial Intelligence** | 8.0 (68 reviews) | Not enough data | 
| **Integrations** | 8.8 (77 reviews) | Not enough data | 

#### Agentic AI - Customer Self-Service

| Feature | Freshchat | Lime Connect (formerly Userlike) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Social Customer Service

| Product | Score | Reviews |
|---|---|---|
| **Freshchat** | 9.2/10 | 58 |
| **Lime Connect (formerly Userlike)** | 8.1/10 | 34 |

#### Generative AI

| Feature | Freshchat | Lime Connect (formerly Userlike) | 
|---|---|---|
| **AI Text Generation** | 9.2 (23 reviews) | Not enough data | 
| **AI Text Summarization** | 9.5 (23 reviews) | Not enough data | 

#### Process

| Feature | Freshchat | Lime Connect (formerly Userlike) | 
|---|---|---|
| **Mentions** | 9.4 (43 reviews) | Feature Not Available | 
| **Tickets** | 9.4 (48 reviews) | Feature Not Available | 
| **Macros** | 9.2 (42 reviews) | 8.1 (13 reviews) | 

#### Channels

| Feature | Freshchat | Lime Connect (formerly Userlike) | 
|---|---|---|
| **Email** | 9.2 (50 reviews) | Feature Not Available | 
| **Social** | 9.2 (53 reviews) | 7.3 (14 reviews) | 
| **Live Chat** | 9.5 (53 reviews) | 8.6 (27 reviews) | 
| **Phone** | 9.0 (43 reviews) | 8.6 (7 reviews) | 
| **Text** | 9.3 (44 reviews) | 8.3 (20 reviews) | 

#### Insight

| Feature | Freshchat | Lime Connect (formerly Userlike) | 
|---|---|---|
| **Surveys** | 9.2 (41 reviews) | 7.9 (14 reviews) | 
| **Reporting** | 8.9 (49 reviews) | 7.7 (16 reviews) | 
| **Visitor Activity** | 9.2 (46 reviews) | Feature Not Available | 
| **Help Desk** | 9.1 (48 reviews) | Feature Not Available | 

### WhatsApp Marketing

| Product | Score | Reviews |
|---|---|---|
| **Freshchat** | N/A | N/A |
| **Lime Connect (formerly Userlike)** | N/A | N/A |

#### WhatsApp Messaging - WhatsApp Marketing

| Feature | Freshchat | Lime Connect (formerly Userlike) | 
|---|---|---|
| **Transactional Messages** | Not enough data | Not enough data | 
| **Bulk WhatsApp Messaging** | Not enough data | Not enough data | 
| **Conversational Messaging** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Promotional Messages** | Not enough data | Not enough data | 
| **Automated Replies** | Not enough data | Not enough data | 

#### WhatsApp Business Platform - WhatsApp Marketing

| Feature | Freshchat | Lime Connect (formerly Userlike) | 
|---|---|---|
| **Segmentation** | Not enough data | Not enough data | 
| **API Integration** | Not enough data | Not enough data | 
| **WhatsApp Commerce** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **Freshchat** | N/A | N/A |
| **Lime Connect (formerly Userlike)** | N/A | N/A |

#### Customer Query Resolution - AI Customer Support Agents

| Feature | Freshchat | Lime Connect (formerly Userlike) | 
|---|---|---|
| **Automated Ticket Resolution** | Not enough data | Not enough data | 
| **Contextual Response Generation** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Knowledge Base Utilization** | Not enough data | Not enough data | 
| **Multilingual Support** | Not enough data | Not enough data | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | Freshchat | Lime Connect (formerly Userlike) | 
|---|---|---|
| **Proactive Customer Outreach** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Escalation Handling** | Not enough data | Not enough data | 
| **Workflow Optimization** | Not enough data | Not enough data | 

#### Automation

| Feature | Freshchat | Lime Connect (formerly Userlike) | 
|---|---|---|
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 

#### Autonomy

| Feature | Freshchat | Lime Connect (formerly Userlike) | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Freshchat** | N/A | N/A |
| **Lime Connect (formerly Userlike)** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Freshchat | Lime Connect (formerly Userlike) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (5):** [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing), [Conversational Support Software](https://www.g2.com/categories/conversational-support), [Chatbots Software](https://www.g2.com/categories/chatbots), [Social Customer Service Software](https://www.g2.com/categories/social-customer-service), [Live Chat Software](https://www.g2.com/categories/live-chat)

**Unique to Freshchat (2):** [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents)

**Unique to Lime Connect (formerly Userlike) (1):** [WhatsApp Marketing Software](https://www.g2.com/categories/whatsapp-marketing)


---
## Reviewer Demographics

### By Company Size

| Segment | Freshchat | Lime Connect (formerly Userlike) | 
|---|---|---|
| **Small-Business** | 58.2% | 79.6% | 
| **Mid-Market** | 35.5% | 15.6% | 
| **Enterprise** | 6.2% | 4.8% | 

### By Industry

#### Freshchat

- **Information Technology and Services:** 10.4%
- **Computer Software:** 9.9%
- **Consumer Services:** 8.0%
- **Financial Services:** 5.6%
- **Retail:** 5.0%
- **Marketing and Advertising:** 4.1%
- **Internet:** 3.7%
- **Education Management:** 3.7%
- **Telecommunications:** 3.0%
- **Health, Wellness and Fitness:** 2.8%
- **Other:** 43.8%

#### Lime Connect (formerly Userlike)

- **Computer Software:** 7.7%
- **Information Technology and Services:** 7.5%
- **Marketing and Advertising:** 7.5%
- **Internet:** 6.6%
- **Leisure, Travel &amp; Tourism:** 3.4%
- **Retail:** 2.9%
- **Wholesale:** 2.0%
- **Telecommunications:** 2.0%
- **Automotive:** 2.0%
- **Education Management:** 2.0%
- **Other:** 56.2%

---
## Alternatives

### Alternatives to Freshchat

- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3893 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (7009 reviews)
- [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1957 reviews)
- [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1255 reviews)
- [LiveChat](https://www.g2.com/products/livechat/reviews) — 4.5/5 stars (810 reviews)
- [Crisp](https://www.g2.com/products/crisp/reviews) — 4.5/5 stars (200 reviews)
- [LiveAgent](https://www.g2.com/products/liveagent/reviews) — 4.5/5 stars (1538 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4199 reviews)
- [Wati](https://www.g2.com/products/wati/reviews) — 4.6/5 stars (500 reviews)
- [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) — 4.4/5 stars (7812 reviews)

### Alternatives to Lime Connect (formerly Userlike)

- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3893 reviews)
- [LiveChat](https://www.g2.com/products/livechat/reviews) — 4.5/5 stars (810 reviews)
- [LivePerson](https://www.g2.com/products/liveperson/reviews) — 4.3/5 stars (207 reviews)
- [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1255 reviews)
- [LiveAgent](https://www.g2.com/products/liveagent/reviews) — 4.5/5 stars (1538 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (7009 reviews)
- [Olark](https://www.g2.com/products/olark/reviews) — 4.3/5 stars (224 reviews)
- [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3754 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4199 reviews)
- [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1957 reviews)

---
## Top Discussions

### Freshchat

- Title: [How do I set up a chat bot to respond to FAQ&#39;s automatically?](https://www.g2.com/discussions/how-do-i-set-up-a-chat-bot-to-respond-to-faq-s-automatically) — 3 comments, 1 upvote
  > **Top comment:** "Hey Jonathan. Can we get in touch with you directly ? We will need to train the Bots to understand the FAQs and ensure it also understands Intent and You can..."
- Title: [Can we see the ticket details and the possibility of modification ?](https://www.g2.com/discussions/can-we-see-the-ticket-details-and-the-possibility-of-modification) — 2 comments
  > **Top comment:** "Have you lost hope of ever recovering your money from scam brokers or platform ?? I have good news for you and yes it is 97% possible for you to recover..."
- Title: [Understand Whatsapp integration first if it is critical](https://www.g2.com/discussions/understand-whatsapp-integration-first-if-it-is-critical) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "&quot;With our Whatsapp integration businesses can
- Engage with their customers on Whatsapp
- Help customers help themselves by talking to a chatbot
- Use..."
- Title: [how  can  we develop Freshdesk Messaging ?](https://www.g2.com/discussions/how-can-we-develop-freshdesk-messaging) — 1 comment *(includes official response)*
  > **Top comment:** "Freshdesk Messaging (now called Freshchat) is a cloud-based product and doesn&#39;t need to be updated or developed by the end customers. If you are facing any..."
- Title: [how to merge the fresh desk with the fresh chat and make calls and chats in the same time ?](https://www.g2.com/discussions/how-to-merge-the-fresh-desk-with-the-fresh-chat-and-make-calls-and-chats-in-the-same-time) — 1 comment, 1 upvote
  > **Top comment:** "Recovering your lost bitcoin or funds as the case might be, is not what you can do alone, you’d require the service of a trained specialist. A recovery..."

### Lime Connect (formerly Userlike)

- Title: [extension trial](https://www.g2.com/discussions/extension-trial) — 2 comments, 1 upvote
  > **Top comment:** "Hi Sophie, 
Yes, no problem! Just reach out to our support team through our chat :) "
- Title: [Can I have a step by step reveiw of my chat bot advance?  I guess I&#39;m almost complete](https://www.g2.com/discussions/can-i-have-a-step-by-step-reveiw-of-my-chat-bot-advance-i-guess-i-m-almost-complete) — 1 comment
  > **Top comment:** "Hi, 

If you have any questions, please feel free to reach out to our support team in the chat and we&#39;d be happy to help you with anything you may need."
- Title: [Hoow can i use the link in my buttons? I need to shift it elsewhere on my website..](https://www.g2.com/discussions/31140-hoow-can-i-use-the-link-in-my-buttons-i-need-to-shift-it-elsewhere-on-my-website) — 1 comment, 1 upvote
  > **Top comment:** "Hi Sezare,

Thanks for reaching out! 

To move the chat button, you can use the position and offset function in the widget editor. You can enter the..."
- Title: [Can the response time be improved between the request and the receipt of the notification?](https://www.g2.com/discussions/28245-le-temps-de-reponse-peut-il-etre-ameliore-entre-la-demande-et-la-reception-de-la-notification) — 1 comment
  > **Top comment:** "Hello Samuel,

The time between receiving the request and receiving the notification is influenced by various factors, such as the Internet connection and..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/freshworks-freshchat-vs-lime-connect-formerly-userlike)

