Its innovation and how they keep up with Changing environments. The new dashboard features and the syncing with PTO Access.
The customer service is terrible. At one point, shortly after the acquisition of CPA Global by Clarivate was finalized, the initial implementation was still incomplete and they decided to invoice us for the implementation. The agreement was that the...
WebTMS has met our needs over the years given the changing landscape of Trademark Law and our increased Portfolio requirements. We have found the Upgrade to be a significant improvement, and it is effortless now to move through the different Modules
Can't add reminders for general matters / general files Doesn’t recognise types of matters – we have to create our own diaries and timelines and deadline types No record of who has amended deadlines / reminders e.g. if a deadline is removed, there is no...
Its innovation and how they keep up with Changing environments. The new dashboard features and the syncing with PTO Access.
WebTMS has met our needs over the years given the changing landscape of Trademark Law and our increased Portfolio requirements. We have found the Upgrade to be a significant improvement, and it is effortless now to move through the different Modules
The customer service is terrible. At one point, shortly after the acquisition of CPA Global by Clarivate was finalized, the initial implementation was still incomplete and they decided to invoice us for the implementation. The agreement was that the...
Can't add reminders for general matters / general files Doesn’t recognise types of matters – we have to create our own diaries and timelines and deadline types No record of who has amended deadlines / reminders e.g. if a deadline is removed, there is no...