Compare Forrester and GigaOM 
- Reviewers mention that Forrester excels in its "Quality of Support," scoring 8.8, which users appreciate for its responsiveness and helpfulness, particularly when navigating complex software features.
- Users report that GigaOM has a larger market segment focus on small businesses, with 72.7% of reviews coming from this demographic, indicating a strong alignment with the needs of smaller organizations.
- G2 users highlight Forrester's "Product Direction" score of 8.7, suggesting that users feel confident in the software's future development and enhancements, while GigaOM's lower score of 6.1 raises concerns about its long-term viability.
- Users on G2 note that Forrester's "Ease of Use" rating of 8.2 is a significant advantage, as many find the interface intuitive and user-friendly, whereas GigaOM's usability is less frequently praised.
- Reviewers say that Forrester's extensive number of reviews (36) indicates a more established user base, which can provide potential buyers with a wealth of shared experiences and insights compared to GigaOM's 11 reviews.
- Users report that GigaOM offers a "Free Trial," which is a compelling feature for those looking to test the software before committing, while Forrester does not provide a similar entry-level pricing option.
- 30 day free trial
- Access to Benchmark Reports
- Access to Case Studies
Forrester's account team does a great job of helping me find and connect with Forrester's technology and thought leadership resources. The account team knows our business well and proactively suggests things for us to think about.
Unfortunately reports by Forrester are not sufficient when it comes to knowledge about particular industries or technology. I'd expect the reports to be more thorough and detailed, especially on the smaller and mid-sized providers. Trustworthiness of...
It has an easy way to get technical research reports as its blog-related media company. Very dedicated support team and very well-designed ergonomic site.
If you company name is not Apple or Google, or you don't have any personal ties to a reporter at GigaOM - then you can forget about getting covered by these guys. They are easily the most unresponsive group of reporters I think I've ever worked with. Not...
Forrester's account team does a great job of helping me find and connect with Forrester's technology and thought leadership resources. The account team knows our business well and proactively suggests things for us to think about.
It has an easy way to get technical research reports as its blog-related media company. Very dedicated support team and very well-designed ergonomic site.
Unfortunately reports by Forrester are not sufficient when it comes to knowledge about particular industries or technology. I'd expect the reports to be more thorough and detailed, especially on the smaller and mid-sized providers. Trustworthiness of...
If you company name is not Apple or Google, or you don't have any personal ties to a reporter at GigaOM - then you can forget about getting covered by these guys. They are easily the most unresponsive group of reporters I think I've ever worked with. Not...
