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Compare Firm360 and Karbon 
Featured Products
At a Glance
Market Segments
Small-Business (90.5% of reviews)
Small-Business (89.7% of reviews)
Entry-Level Pricing
$49.00 1 User
$59.00 1 Users Per Month
Firm360
Star Rating
(103)4.5 out of 5
Market Segments
Small-Business (90.5% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 1 User
Browse all 3 pricing plansKarbon
Star Rating
(788)4.8 out of 5
Market Segments
Small-Business (89.7% of reviews)
Pros & Cons
Entry-Level Pricing
$59.00 1 Users Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Karbon excels in user experience, with many praising its customization options and ability to keep all work, lists, and notes organized in one place. Users appreciate features like recurring jobs and assignments, which enhance team capacity tracking.
- Users say that Firm360 is a solid all-in-one management tool, particularly for workflow and document management. Reviewers highlight its ability to combine multiple management tasks, making it a convenient choice for growing firms that want to streamline operations without juggling multiple platforms.
- According to verified reviews, Karbon has a significantly higher overall satisfaction score, indicating that users feel more positively about its performance and features compared to Firm360. This is reflected in the higher ratings for collaboration and task management, where Karbon users find it easier to assign and track work among team members.
- Reviewers mention that while Firm360 offers a user-friendly interface, it sometimes lacks the depth of features that Karbon provides. Users of Firm360 appreciate its organization capabilities but note that it may not be as robust in areas like automation and reporting, which are critical for efficiency.
- G2 reviewers highlight that Karbon's quality of support is notably high, with users feeling that the platform has been a good partner in their business operations. This is contrasted with Firm360, where users report satisfaction but with slightly less enthusiasm regarding support responsiveness.
- Users indicate that while both platforms cater primarily to small businesses, Karbon's higher volume of recent reviews suggests a more active user base, which may lead to more frequent updates and improvements based on user feedback. This ongoing engagement can be a significant advantage for those looking for a responsive software solution.
Pricing
Entry-Level Pricing
Firm360
Basic
$49.00
1 User
Best for Small Firms
- Client Management
- Document Management
- Secure Client Portal
Karbon
Team
$59.00
1 Users Per Month
For smaller teams looking to consolidate workflows into an integrated collaboration platform.
- Integrated Email
- Team Collaboration Tools
- Workflow and To-Do Lists
Free Trial
Firm360
No trial information availableKarbon
Free Trial is available
Ratings
Meets Requirements
8.5
92
9.0
613
Ease of Use
8.9
94
8.8
615
Ease of Setup
8.2
87
7.9
393
Ease of Admin
9.0
32
8.5
274
Quality of Support
9.0
85
9.3
585
Has the product been a good partner in doing business?
9.1
32
9.3
275
Product Direction (% positive)
8.7
92
9.7
580
Features by Category
Setup
Not enough data
9.0
295
Not enough data
8.9
295
Not enough data
8.5
277
Not enough data
8.9
293
Management
Not enough data
8.3
280
Not enough data
8.6
272
Not enough data
8.0
228
Generative AI
Not enough data
7.8
104
Agentic AI - Workflow Management
Not enough data
7.0
10
Not enough data
8.1
9
Not enough data
7.0
9
Not enough data
7.3
11
Not enough data
7.5
10
Not enough data
7.2
10
Not enough data
7.2
9
Platform Additional Functionality
Not enough data
9.3
80
Not enough data
8.9
79
Not enough data
7.5
73
Not enough data
7.9
78
Platform Content
Not enough data
8.9
83
Platform Data
Not enough data
8.7
82
Agentic AI - Tax Practice Management
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Payment Processing
Not enough data
9.6
8
Not enough data
7.7
8
Not enough data
6.7
6
Not enough data
8.3
6
Administration
Not enough data
9.4
6
Not enough data
8.3
5
Not enough data
8.9
6
Not enough data
8.7
5
Not enough data
8.0
5
Not enough data
9.3
5
Not enough data
9.3
5
Payment Options
Not enough data
8.7
5
Not enough data
8.9
6
Security
Not enough data
9.3
5
Platform
Not enough data
7.3
5
Not enough data
9.0
5
Communication
8.4
83
8.2
271
7.8
82
8.8
276
8.1
82
8.9
258
Collaboration
8.1
83
9.4
292
8.3
82
9.3
289
8.6
81
Feature Not Available
Billing
8.5
81
8.1
253
7.9
80
7.6
234
8.4
78
6.7
200
Onboarding
8.0
80
9.0
272
8.1
79
9.2
266
8.6
79
8.9
250
Visibility
8.8
81
9.2
289
7.8
80
8.2
232
8.3
82
8.1
248
8.2
78
8.4
244
8.4
81
8.8
253
7.8
80
8.4
243
Agentic AI - Accounting Practice Management
Not enough data
8.0
18
Not enough data
8.6
20
Not enough data
7.6
18
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Firm360 and Karbon are categorized as Accounting Practice Management
Unique Categories
Firm360 has no unique categories
Reviews
Reviewers' Company Size
Firm360
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Karbon
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
91.6%
Financial Services
5.3%
Management Consulting
1.1%
Construction
1.1%
Broadcast Media
1.1%
Other
0.0%
Accounting
95.7%
Financial Services
1.5%
Consulting
0.9%
Marketing and Advertising
0.5%
Law Practice
0.3%
Other
1.1%
Discussions
What is Firm360 used for?
1 Comment
KE
Firm360 is a cloud-based practice management platform designed specifically for accounting firms. It helps streamline day-to-day operations by combining...Read more
Firm360 has no more discussions with answers
Can you tell me more about Aliases? or Can you make a webinar for this topic?
1 Comment
LM
Hi Ciara, are you referring to using an alias email address, and using that with Karbon? If so, this help article might be helpful:...Read more
Can I use karbon with IG, FB
1 Comment
MD
There are no native social integrations built in Karbon, but the possibilities are endless when using the open API.Read more
Please tell me you are not going to remove "To Do",and the ability to focus in on only Today's Tasks
1 Comment
MD
Karbon is working towards a more thoughtful approach to work. The end result will be different in many ways but will not be worse overall and will be better...Read more
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