# EZ Texting vs Text Request Comparison
---
## AI Generated Summary
- **G2 reviewers report** that EZ Texting excels in user-friendliness, with many praising its intuitive interface that simplifies tasks like adding and managing contacts. Users appreciate the ability to send video messages and customize mass texts effortlessly, making it a time-saving tool for businesses.
- **According to verified reviews** , Text Request is noted for its accessibility, especially for beginners. Users find it easy to navigate and appreciate the support from the Text Request team, which enhances the overall experience for those new to SMS marketing.
- **Reviewers mention** that EZ Texting's setup process is straightforward, allowing users to get started quickly. This ease of implementation is highlighted by users who value the quick onboarding and the ability to send urgent notifications faster than traditional email.
- **Users say** that while Text Request offers a user-friendly experience, it may not have the same level of advanced features as EZ Texting. For instance, EZ Texting's bulk SMS capabilities and text scheduling features are frequently highlighted as significant advantages for businesses looking to streamline their communication.
- **G2 reviewers indicate** that both platforms have strong support, but Text Request stands out with higher ratings for quality of support. Users appreciate the helpfulness of the Text Request team, which can be crucial for businesses needing assistance with their SMS campaigns.
- **According to recent feedback** , EZ Texting is recognized for its cost-effectiveness, especially with its free trial option, which allows businesses to explore its features without upfront costs. In contrast, Text Request starts at a higher price point, which may be a consideration for small businesses on a budget.



| | EZ Texting | Text Request | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 744 | 953 | 
| **Largest Market Segment** | Small-Business (65.1% of reviews) | Small-Business (65.0% of reviews) | 
| **Entry Level Price** | Free Trial | Starting at $59.99 Per Month | 

---
## Top Pros & Cons

### EZ Texting

Pros:
- Ease of Use (69 reviews)
- Easy Communication (25 reviews)

Cons:
- Expensive (22 reviews)
- Not Intuitive (8 reviews)

### Text Request

Pros:
- Ease of Use (55 reviews)
- Communication (40 reviews)

Cons:
- Missing Features (12 reviews)
- Limited Features (10 reviews)

---
## Ratings Comparison
| Rating | EZ Texting | Text Request | 
|---|---|---|
  | **Meets Requirements** | 9.0 (618 reviews) | 9.2 (842 reviews) | 
  | **Ease of Use** | 9.2 (626 reviews) | 9.3 (863 reviews) | 
  | **Ease of Setup** | 9.1 (469 reviews) | 9.3 (381 reviews) | 
  | **Ease of Admin** | 9.2 (420 reviews) | 9.4 (321 reviews) | 
  | **Quality of Support** | 8.7 (557 reviews) | 9.4 (743 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (415 reviews) | 9.3 (317 reviews) | 
  | **Product Direction (% positive)** | 8.4 (609 reviews) | 9.4 (846 reviews) | 

---
## Pricing

### EZ Texting

#### Entry-Level Pricing

Plan: 14-Day Trial

Price: Free Trial

Description: Experience the full power of EZ Texting

Key Features:
- No credit card needed: Start risk-free
- Effortless setup: Get up and running in minutes
- Unlimited contacts: Easily organize and manage your audience

[Browse all 5 editions](https://www.g2.com/products/ez-texting/pricing)

#### Free Trial

Yes

### Text Request

#### Entry-Level Pricing

Plan: Basic

Price: Starting at $59.99 Per Month

Key Features:
- Autoresponder
- Escalation
- Message Template

[Browse all 7 editions](https://www.g2.com/products/text-request/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Conversational Marketing

| Product | Score | Reviews |
|---|---|---|
| **EZ Texting** | N/A | N/A |
| **Text Request** | 8.2/10 | 165 |

#### Messenger

| Feature | EZ Texting | Text Request | 
|---|---|---|
| **Sequencing** | Not enough data | Feature Not Available | 
| **AI** | Not enough data | Feature Not Available | 
| **Live Chat** | Not enough data | 8.5 (137 reviews) | 
| **Customization Interface** | Not enough data | Feature Not Available | 

#### Channels

| Feature | EZ Texting | Text Request | 
|---|---|---|
| **Social Media** | Not enough data | Feature Not Available | 
| **Website** | Not enough data | 8.5 (131 reviews) | 
| **Text Message (SMS)** | Not enough data | 9.4 (154 reviews) | 
| **Voice Assistants** | Not enough data | 7.8 (115 reviews) | 
| **Other** | Not enough data | 8.2 (109 reviews) | 

#### Customers

| Feature | EZ Texting | Text Request | 
|---|---|---|
| **Targeting** | Not enough data | 8.5 (123 reviews) | 
| **Profiles** | Not enough data | 8.5 (133 reviews) | 
| **Analytics** | Not enough data | 8.2 (132 reviews) | 
| **Lead Gathering** | Not enough data | 8.1 (124 reviews) | 
| **Sales Conversion** | Not enough data | 8.3 (126 reviews) | 

#### Agentic AI - Conversational Marketing

| Feature | EZ Texting | Text Request | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | 6.3 (5 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **EZ Texting** | N/A | N/A |
| **Text Request** | 7.9/10 | 694 |

#### Business Instant Messaging

| Feature | EZ Texting | Text Request | 
|---|---|---|
| **File Sharing** | Not enough data | 8.2 (548 reviews) | 
| **Notifications** | Not enough data | 8.6 (633 reviews) | 
| **Search** | Not enough data | 8.4 (597 reviews) | 

#### Business Instant Messaging 

| Feature | EZ Texting | Text Request | 
|---|---|---|
| **Audio Conferencing** | Not enough data | 7.2 (474 reviews) | 
| **Video Conferencing** | Not enough data | 7.0 (459 reviews) | 

#### Business Instant Messaging

| Feature | EZ Texting | Text Request | 
|---|---|---|
| **Mobile Application** | Not enough data | 8.2 (554 reviews) | 
| **Web Application** | Not enough data | 9.0 (613 reviews) | 
| **Integrations** | Not enough data | 8.2 (530 reviews) | 

#### Generative AI - Business Instant Messaging

| Feature | EZ Texting | Text Request | 
|---|---|---|
| **Text Summarization** | Not enough data | 7.2 (24 reviews) | 

#### AI - Business Instant Messaging

| Feature | EZ Texting | Text Request | 
|---|---|---|
| **AI Powered Search** | Not enough data | 7.3 (24 reviews) | 
| **Smart Notifications** | Not enough data | 7.8 (24 reviews) | 
| **AI Powered Language Translation** | Not enough data | 7.5 (24 reviews) | 
| **Content Generation** | Not enough data | 7.9 (23 reviews) | 

#### Agentic AI - Business Instant Messaging

| Feature | EZ Texting | Text Request | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### SMS Marketing

| Product | Score | Reviews |
|---|---|---|
| **EZ Texting** | 7.9/10 | 438 |
| **Text Request** | 8.2/10 | 181 |

#### Text Messaging

| Feature | EZ Texting | Text Request | 
|---|---|---|
| **Bulk SMS** | 9.4 (403 reviews) ✓ Verified | 8.7 (166 reviews) | 
| **Two-Way Text Messaging** | 8.6 (339 reviews) ✓ Verified | 9.0 (173 reviews) | 
| **Text Scheduler** | 9.0 (329 reviews) ✓ Verified | 8.6 (160 reviews) | 
| **Automatic Replies** | 8.5 (284 reviews) ✓ Verified | 8.6 (157 reviews) | 
| **Automatic URL Shortening** | 8.5 (303 reviews) ✓ Verified | 8.0 (136 reviews) | 
| **MMS Marketing** | 8.6 (308 reviews) ✓ Verified | 8.4 (147 reviews) | 
| **Personalization** | 8.7 (257 reviews) ✓ Verified | 8.5 (157 reviews) | 
| **Transactional SMS** | 8.0 (188 reviews) | 8.1 (139 reviews) | 

#### SMS Platform

| Feature | EZ Texting | Text Request | 
|---|---|---|
| **Reporting** | 8.5 (307 reviews) ✓ Verified | 8.1 (142 reviews) | 
| **Automation** | 8.6 (285 reviews) ✓ Verified | 8.0 (146 reviews) | 
| **Text-to-Landline** | 7.0 (164 reviews) ✓ Verified | 7.9 (135 reviews) | 
| **Short Codes** | 7.7 (200 reviews) ✓ Verified | 7.7 (127 reviews) | 
| **API Integration** | 7.5 (163 reviews) ✓ Verified | 7.9 (128 reviews) | 

#### Agentic AI - SMS Marketing

| Feature | EZ Texting | Text Request | 
|---|---|---|
| **Autonomous Task Execution** | 6.8 (34 reviews) | Not enough data | 
| **Multi-step Planning** | 7.0 (33 reviews) | Not enough data | 
| **Cross-system Integration** | 6.8 (34 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.0 (35 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (34 reviews) | Not enough data | 
| **Decision Making** | 7.3 (34 reviews) | Not enough data | 

### RCS Business Messaging

| Product | Score | Reviews |
|---|---|---|
| **EZ Texting** | N/A | N/A |
| **Text Request** | N/A | N/A |

#### Messaging - RCS Business Messaging

| Feature | EZ Texting | Text Request | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Rich Media** | Not enough data | Not enough data | 
| **Interactive Messages** | Not enough data | Not enough data | 
| **Branded Templates** | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | 
| **Conversational RCS** | Not enough data | Not enough data | 
| **Transactional RCS** | Not enough data | Not enough data | 
| **Promotional RCS** | Not enough data | Not enough data | 

#### Security / Verification - RCS Business Messaging

| Feature | EZ Texting | Text Request | 
|---|---|---|
| **Verified Sender** | Not enough data | Not enough data | 
| **Encryption** | Not enough data | Not enough data | 
| **Authentification** | Not enough data | Not enough data | 

#### Analytics / Deliverability - RCS Business Messaging

| Feature | EZ Texting | Text Request | 
|---|---|---|
| **Read Receipts** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 
| **SMS Fallback** | Not enough data | Not enough data | 

#### AI - RCS Business Messaging

| Feature | EZ Texting | Text Request | 
|---|---|---|
| **AI** | Not enough data | Not enough data | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **EZ Texting** | N/A | N/A |
| **Text Request** | 8.3/10 | 31 |

#### Consumer Intelligence

| Feature | EZ Texting | Text Request | 
|---|---|---|
| **Customer Feedback** | Not enough data | 8.9 (29 reviews) | 
| **Competitive Intelligence** | Not enough data | 8.7 (28 reviews) | 
| **Sentiment Analysis** | Not enough data | 8.5 (27 reviews) | 

#### Reporting

| Feature | EZ Texting | Text Request | 
|---|---|---|
| **Revenue Reporting** | Not enough data | 7.7 (25 reviews) | 
| **Corporate Reporting** | Not enough data | 7.7 (25 reviews) | 
| **Dashboard** | Not enough data | 8.8 (28 reviews) | 

#### Media Monitoring

| Feature | EZ Texting | Text Request | 
|---|---|---|
| **Social Networks Monitoring** | Not enough data | 8.0 (27 reviews) | 
| **Social Media Management** | Not enough data | 7.8 (25 reviews) | 
| **Digital Media Monitoring** | Not enough data | 7.9 (25 reviews) | 

#### In-House Management

| Feature | EZ Texting | Text Request | 
|---|---|---|
| **Employee Performance** | Not enough data | 8.3 (26 reviews) | 
| **Team Workflow** | Not enough data | 8.8 (26 reviews) | 

#### Generative AI

| Feature | EZ Texting | Text Request | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 

#### Agentic AI - Online Reputation Management

| Feature | EZ Texting | Text Request | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing)

**Unique to EZ Texting (1):** [ RCS Business Messaging Software](https://www.g2.com/categories/rcs-business-messaging)

**Unique to Text Request (3):** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing), [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management)


---
## Reviewer Demographics

### By Company Size

| Segment | EZ Texting | Text Request | 
|---|---|---|
| **Small-Business** | 65.1% | 65.0% | 
| **Mid-Market** | 29.1% | 31.0% | 
| **Enterprise** | 5.7% | 3.9% | 

### By Industry

#### EZ Texting

- **Non-Profit Organization Management:** 10.6%
- **Real Estate:** 7.9%
- **Religious Institutions:** 6.2%
- **Marketing and Advertising:** 5.9%
- **Health, Wellness and Fitness:** 4.9%
- **Retail:** 4.8%
- **Construction:** 4.1%
- **Financial Services:** 3.9%
- **Education Management:** 3.1%
- **Hospital & Health Care:** 2.8%
- **Other:** 45.8%

#### Text Request

- **Hospital & Health Care:** 11.3%
- **Medical Practice:** 9.4%
- **Insurance:** 7.6%
- **Staffing and Recruiting:** 5.4%
- **Health, Wellness and Fitness:** 5.0%
- **Education Management:** 4.7%
- **Consumer Services:** 3.7%
- **Construction:** 3.7%
- **Real Estate:** 3.1%
- **Veterinary:** 3.0%
- **Other:** 43.1%

---
## Alternatives

### Alternatives to EZ Texting

- [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2561 reviews)
- [SlickText](https://www.g2.com/products/slicktext/reviews) — 4.8/5 stars (1834 reviews)
- [Textedly](https://www.g2.com/products/textedly/reviews) — 4.6/5 stars (1338 reviews)
- [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) — 4.7/5 stars (642 reviews)
- [Twilio](https://www.g2.com/products/twilio/reviews) — 4.1/5 stars (518 reviews)
- [Attentive](https://www.g2.com/products/attentive/reviews) — 4.5/5 stars (1381 reviews)
- [Avochato](https://www.g2.com/products/avochato/reviews) — 4.4/5 stars (199 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4058 reviews)
- [Podium](https://www.g2.com/products/podium/reviews) — 4.6/5 stars (2095 reviews)
- [Klaviyo](https://www.g2.com/products/klaviyo/reviews) — 4.6/5 stars (1350 reviews)

### Alternatives to Text Request

- [Podium](https://www.g2.com/products/podium/reviews) — 4.6/5 stars (2095 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4058 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39011 reviews)
- [Heymarket](https://www.g2.com/products/heymarket/reviews) — 4.6/5 stars (441 reviews)
- [Textline](https://www.g2.com/products/textline/reviews) — 4.7/5 stars (377 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14683 reviews)
- [TextUs](https://www.g2.com/products/textus/reviews) — 4.7/5 stars (629 reviews)
- [Textedly](https://www.g2.com/products/textedly/reviews) — 4.6/5 stars (1338 reviews)
- [Klaviyo](https://www.g2.com/products/klaviyo/reviews) — 4.6/5 stars (1350 reviews)
- [Swell](https://www.g2.com/products/socialswell-inc-swell/reviews) — 4.5/5 stars (372 reviews)

---
## Top Discussions

### EZ Texting

- Title: [What is EZ Texting used for?](https://www.g2.com/discussions/what-is-ez-texting-used-for) — 2 comments *(includes official response)*
  > **Top comment:** "EZ Texting is a top-rated cloud-based platform that includes mass texting, MMS texting, delivery reports, reminder campaigns, text polls, keywords, textable..."
- Title: [Is EZ Texting free?](https://www.g2.com/discussions/is-ez-texting-free) — 1 comment
  > **Top comment:** "No"
- Title: [What is EZ Texting?](https://www.g2.com/discussions/what-is-ez-texting) — 1 comment
  > **Top comment:** "A mass and group texting platform "
- Title: [How can I get more help setting up campaigns?](https://www.g2.com/discussions/30796-how-can-i-get-more-help-setting-up-campaigns) — 1 comment, 1 upvote
  > **Top comment:** "Hi Baeth! We'd love to help you set up some campaigns. You can contact our Support Team here: https://www.eztexting.com/help#contact-support 

In the..."
- Title: [Is there a way to integrate with Square?](https://www.g2.com/discussions/is-there-a-way-to-integrate-with-square) — 1 comment, 1 upvote
  > **Top comment:** "Hi Victor! Currently, EZ Texting supports integrations with the following applications: SalesForce, Aweber, iContact, Constant Contact. Eventbrite, and..."

### Text Request

- Title: [How do you use text request?](https://www.g2.com/discussions/how-do-you-use-text-request) — 1 comment
  > **Top comment:** "Our HR Department uses Text Request to communicate with applicants, new hires, and current employees."
- Title: [What is a Request text?](https://www.g2.com/discussions/what-is-a-request-text) — 1 comment *(includes official response)*
  > **Top comment:** "Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday..."
- Title: [What are texting features?](https://www.g2.com/discussions/what-are-texting-features) — 1 comment
  > **Top comment:** "It works just like your phone. You can text patients exactly the same way. Patients can either call our pharmacy or text. They have a choice. More r going to..."
- Title: [What benefits have you had with Text Request?](https://www.g2.com/discussions/26665-what-benefits-have-you-had-with-text-request) — 1 comment, 1 upvote
  > **Top comment:** "More understanding"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ez-texting-vs-text-request)