# ESET PROTECT vs Symantec Endpoint Detection and Response (EDR) Comparison
---
## AI Generated Summary
- **G2 reviewers report** that ESET PROTECT excels in central management capabilities, allowing users to monitor and manage client devices effectively. One user highlighted the ability to check if clients are up-to-date and manage USB drive access through a single tool, which enhances overall security management.
- **Users say** that ESET PROTECT provides robust protection against malware, ensuring that project files remain secure. Reviewers appreciate its compliance monitoring features, which help keep antivirus software updated across all devices, making it a reliable choice for teams focused on data security.
- **According to verified reviews** , Symantec Endpoint Detection and Response (EDR) offers strong incident response capabilities, allowing security teams to isolate compromised endpoints and remove malware effectively. Users commend its ability to handle security incidents, which is crucial for organizations needing quick remediation.
- **Reviewers mention** that ESET PROTECT is user-friendly, with a high ease of use rating. Users have noted that features like web control and application blocking are intuitive, making it easier for administrators to implement restrictions and monitor endpoint activity.
- **G2 reviewers highlight** that while Symantec EDR provides good visibility into threats, it may not be as comprehensive in its management features compared to ESET PROTECT. Users have pointed out that ESET's centralized management tools offer a more streamlined experience for overseeing multiple devices.
- **Users report** that ESET PROTECT has a significantly higher overall satisfaction score compared to Symantec EDR, reflecting its strong performance in user experience and support. Reviewers have praised ESET's quality of support, which contributes to a more positive experience when addressing security concerns.



| | ESET PROTECT | Symantec Endpoint Detection and Response (EDR) | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 1,000 | 15 | 
| **Largest Market Segment** | Mid-Market (46.8% of reviews) | Small-Business (36.4% of reviews) | 
| **Entry Level Price** | Contact Us | No pricing available | 

---
## Top Pros & Cons

### ESET PROTECT

Pros:
- Ease of Use (94 reviews)
- Protection (78 reviews)

Cons:
- Learning Curve (32 reviews)
- Difficult Configuration (31 reviews)

### Symantec Endpoint Detection and Response (EDR)

**Not enough data**

---
## Ratings Comparison
| Rating | ESET PROTECT | Symantec Endpoint Detection and Response (EDR) | 
|---|---|---|
  | **Meets Requirements** | 9.3 (863 reviews) | 8.6 (7 reviews) | 
  | **Ease of Use** | 8.9 (864 reviews) | 7.6 (7 reviews) | 
  | **Ease of Setup** | 8.8 (600 reviews) | 8.3 (5 reviews) | 
  | **Ease of Admin** | 8.5 (444 reviews) | Not enough data | 
  | **Quality of Support** | 8.9 (800 reviews) | Not enough data | 
  | **Has the product been a good partner in doing business?** | 8.9 (433 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 8.7 (848 reviews) | 10.0 (6 reviews) | 

---
## Pricing

### ESET PROTECT

#### Entry-Level Pricing

Plan: ESET PROTECT Advanced

Price: Contact Us

Description: Best-in-class endpoint protection against ransomware & zero-day threats.
Cross-platform solution with easy-to-use cloud or on-prem management, server security, advanced threat defense, and full disk encryption.

Key Features:
- Console
- Server Security 
- Modern Endpoint Protection 

[Browse all 5 editions](https://www.g2.com/products/eset-protect/pricing)

#### Free Trial

Yes

### Symantec Endpoint Detection and Response (EDR)

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Endpoint Protection Platforms

| Product | Score | Reviews |
|---|---|---|
| **ESET PROTECT** | 9.2/10 | 315 |
| **Symantec Endpoint Detection and Response (EDR)** | N/A | N/A |

#### Administration

| Feature | ESET PROTECT | Symantec Endpoint Detection and Response (EDR) | 
|---|---|---|
| **Compliance** | 9.3 (230 reviews) | Not enough data | 
| **Web Control** | 9.2 (232 reviews) | Not enough data | 
| **Application Control** | 9.1 (228 reviews) | Not enough data | 
| **Asset Management** | 8.9 (224 reviews) | Not enough data | 
| **Device Control** | 9.0 (226 reviews) | Not enough data | 

#### Functionality

| Feature | ESET PROTECT | Symantec Endpoint Detection and Response (EDR) | 
|---|---|---|
| **System Isolation** | 9.1 (224 reviews) | Not enough data | 
| **Firewall** | 9.2 (237 reviews) | Not enough data | 
| **Endpoint Intelligence** | 9.2 (230 reviews) | Not enough data | 
| **Malware Detection** | 9.3 (263 reviews) | Not enough data | 

#### Analysis

| Feature | ESET PROTECT | Symantec Endpoint Detection and Response (EDR) | 
|---|---|---|
| **Automated Remediation** | 9.1 (232 reviews) | Not enough data | 
| **Incident Reports** | 9.1 (229 reviews) | Not enough data | 
| **Behavioral Analysis** | 8.8 (91 reviews) | Not enough data | 

### Malware Analysis Tools

| Product | Score | Reviews |
|---|---|---|
| **ESET PROTECT** | 9.5/10 | 102 |
| **Symantec Endpoint Detection and Response (EDR)** | N/A | N/A |

#### Detection

| Feature | ESET PROTECT | Symantec Endpoint Detection and Response (EDR) | 
|---|---|---|
| **Malware Detection** | 9.6 (86 reviews) | Not enough data | 
| **Compliance Monitoring** | Feature Not Available | Not enough data | 
| **Threat Alerting** | 9.5 (83 reviews) | Not enough data | 

#### Analysis

| Feature | ESET PROTECT | Symantec Endpoint Detection and Response (EDR) | 
|---|---|---|
| **Malware Evaluation** | 9.6 (85 reviews) | Not enough data | 
| **Sandboxing** | 9.0 (79 reviews) | Not enough data | 
| **Threat Intelligence** | 9.5 (82 reviews) | Not enough data | 
| **File Analysis** | 9.5 (84 reviews) | Not enough data | 

#### Response

| Feature | ESET PROTECT | Symantec Endpoint Detection and Response (EDR) | 
|---|---|---|
| **Response Automation** | 9.4 (83 reviews) | Not enough data | 
| **Malware Removal** | 9.5 (86 reviews) | Not enough data | 
| **Data Protection** | 9.5 (84 reviews) | Not enough data | 

#### Generative AI

| Feature | ESET PROTECT | Symantec Endpoint Detection and Response (EDR) | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Extended Detection and Response (XDR) Platforms

| Product | Score | Reviews |
|---|---|---|
| **ESET PROTECT** | 9.8/10 | 38 |
| **Symantec Endpoint Detection and Response (EDR)** | N/A | N/A |

#### Detection & Response

| Feature | ESET PROTECT | Symantec Endpoint Detection and Response (EDR) | 
|---|---|---|
| **Response Automation** | 9.8 (30 reviews) | Not enough data | 
| **Threat Hunting** | 9.8 (31 reviews) | Not enough data | 
| **Rule-Based Detection** | 9.7 (31 reviews) | Not enough data | 
| **Real-Time Detection** | 9.9 (31 reviews) | Not enough data | 

#### Management

| Feature | ESET PROTECT | Symantec Endpoint Detection and Response (EDR) | 
|---|---|---|
| **Extensibility** | 9.8 (28 reviews) | Not enough data | 
| **Workflow Automation** | 9.9 (31 reviews) | Not enough data | 
| **Unified Visibility** | 9.7 (30 reviews) | Not enough data | 

#### Analytics

| Feature | ESET PROTECT | Symantec Endpoint Detection and Response (EDR) | 
|---|---|---|
| **Threat Intelligence** | 9.7 (32 reviews) | Not enough data | 
| **Artificial Intelligence & Machine Learning** | 9.5 (30 reviews) | Not enough data | 
| **Data Collection** | 9.7 (31 reviews) | Not enough data | 

#### Agentic AI - Extended Detection and Response (XDR) Platforms

| Feature | ESET PROTECT | Symantec Endpoint Detection and Response (EDR) | 
|---|---|---|
| **Autonomous Task Execution** | 9.7 (25 reviews) | Not enough data | 
| **Proactive Assistance** | 9.8 (24 reviews) | Not enough data | 
| **Decision Making** | 9.9 (26 reviews) | Not enough data | 

#### Services - Extended Detection and Response (XDR)

| Feature | ESET PROTECT | Symantec Endpoint Detection and Response (EDR) | 
|---|---|---|
| **Managed Services** | 9.9 (23 reviews) | Not enough data | 

### Managed Detection and Response (MDR)

| Product | Score | Reviews |
|---|---|---|
| **ESET PROTECT** | 9.6/10 | 32 |
| **Symantec Endpoint Detection and Response (EDR)** | N/A | N/A |

#### Platform Features

| Feature | ESET PROTECT | Symantec Endpoint Detection and Response (EDR) | 
|---|---|---|
| **24/7 support** | 9.2 (28 reviews) | Not enough data | 
| **Proactive report alerts** | 9.8 (27 reviews) | Not enough data | 
| **Application  control** | 9.6 (27 reviews) | Not enough data | 
| **Proactive threat hunting** | 9.7 (29 reviews) | Not enough data | 
| **Rapid response time** | 9.7 (27 reviews) | Not enough data | 
| **Customizeable reports** | 9.8 (28 reviews) | Not enough data | 
| **Managed Services** | 9.5 (23 reviews) | Not enough data | 

#### Automation Capabilities

| Feature | ESET PROTECT | Symantec Endpoint Detection and Response (EDR) | 
|---|---|---|
| **Automated remediation** | 9.8 (27 reviews) | Not enough data | 
| **Automated investigation** | 9.6 (27 reviews) | Not enough data | 
| **AI Agents** | 8.8 (23 reviews) | Not enough data | 

### Antivirus

| Product | Score | Reviews |
|---|---|---|
| **ESET PROTECT** | 6.1/10 | 40 |
| **Symantec Endpoint Detection and Response (EDR)** | N/A | N/A |

#### Generative AI

| Feature | ESET PROTECT | Symantec Endpoint Detection and Response (EDR) | 
|---|---|---|
| **AI Text Generation** | 6.0 (39 reviews) | Not enough data | 
| **AI Text Summarization** | 6.1 (40 reviews) | Not enough data | 

### Endpoint Detection & Response (EDR)

| Product | Score | Reviews |
|---|---|---|
| **ESET PROTECT** | 9.8/10 | 36 |
| **Symantec Endpoint Detection and Response (EDR)** | N/A | N/A |

#### Services - Endpoint Detection & Response (EDR) 

| Feature | ESET PROTECT | Symantec Endpoint Detection and Response (EDR) | 
|---|---|---|
| **Managed Services** | 9.8 (28 reviews) | Not enough data | 

### Cloud Security

| Product | Score | Reviews |
|---|---|---|
| **ESET PROTECT** | N/A | N/A |
| **Symantec Endpoint Detection and Response (EDR)** | N/A | N/A |

#### Cloud Visibility

| Feature | ESET PROTECT | Symantec Endpoint Detection and Response (EDR) | 
|---|---|---|
| **Data Discovery** | Not enough data | Not enough data | 
| **Cloud Registry** | Not enough data | Not enough data | 
| **Cloud Gap Analytics** | Not enough data | Not enough data | 

#### Security

| Feature | ESET PROTECT | Symantec Endpoint Detection and Response (EDR) | 
|---|---|---|
| **Data Security** | Not enough data | Not enough data | 
| **Data loss Prevention** | Not enough data | Not enough data | 
| **Security Auditing** | Not enough data | Not enough data | 

#### Identity

| Feature | ESET PROTECT | Symantec Endpoint Detection and Response (EDR) | 
|---|---|---|
| **SSO** | Not enough data | Not enough data | 
| **Governance** | Not enough data | Not enough data | 
| **User Analytics** | Not enough data | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **ESET PROTECT** | N/A | N/A |
| **Symantec Endpoint Detection and Response (EDR)** | N/A | N/A |

#### System Control

| Feature | ESET PROTECT | Symantec Endpoint Detection and Response (EDR) | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | ESET PROTECT | Symantec Endpoint Detection and Response (EDR) | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | ESET PROTECT | Symantec Endpoint Detection and Response (EDR) | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Endpoint Detection & Response (EDR) Software](https://www.g2.com/categories/endpoint-detection-response-edr)

**Unique to ESET PROTECT (6):** [Endpoint Protection Platforms](https://www.g2.com/categories/endpoint-protection-platforms), [Extended Detection and Response (XDR) Platforms](https://www.g2.com/categories/extended-detection-and-response-xdr-platforms), [Managed Detection and Response (MDR)  Software](https://www.g2.com/categories/managed-detection-and-response-mdr), [Malware Analysis Tools](https://www.g2.com/categories/malware-analysis-tools), [Patch Management Software](https://www.g2.com/categories/patch-management), [Antivirus Software](https://www.g2.com/categories/antivirus)



---
## Reviewer Demographics

### By Company Size

| Segment | ESET PROTECT | Symantec Endpoint Detection and Response (EDR) | 
|---|---|---|
| **Small-Business** | 42.9% | 36.4% | 
| **Mid-Market** | 46.8% | 27.3% | 
| **Enterprise** | 10.2% | 36.4% | 

### By Industry

#### ESET PROTECT

- **Information Technology and Services:** 12.9%
- **Computer Software:** 5.4%
- **Construction:** 4.4%
- **Computer & Network Security:** 3.8%
- **Internet:** 3.5%
- **Non-Profit Organization Management:** 3.4%
- **Hospital & Health Care:** 3.0%
- **Marketing and Advertising:** 2.8%
- **Education Management:** 2.8%
- **Consumer Services:** 2.3%
- **Other:** 55.7%

#### Symantec Endpoint Detection and Response (EDR)

- **Information Technology and Services:** 36.4%
- **Computer & Network Security:** 18.2%
- **Accounting:** 18.2%
- **Human Resources:** 9.1%
- **Hospital & Health Care:** 9.1%
- **Consumer Services:** 9.1%

---
## Alternatives

### Alternatives to ESET PROTECT

- [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (440 reviews)
- [ThreatDown](https://www.g2.com/products/threatdown/reviews) — 4.6/5 stars (1088 reviews)
- [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews) — 4.7/5 stars (834 reviews)
- [Check Point Endpoint Security](https://www.g2.com/products/check-point-endpoint-security/reviews) — 4.5/5 stars (284 reviews)
- [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) — 4.7/5 stars (202 reviews)
- [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) — 4.4/5 stars (312 reviews)
- [Bitdefender GravityZone XDR](https://www.g2.com/products/bitdefender-gravityzone-xdr/reviews) — 4.2/5 stars (106 reviews)
- [Symantec End-user Endpoint Security](https://www.g2.com/products/symantec-end-user-endpoint-security/reviews) — 4.4/5 stars (553 reviews)
- [Webroot Business Endpoint Protection](https://www.g2.com/products/webroot-business-endpoint-protection/reviews) — 4.5/5 stars (532 reviews)
- [WatchGuard Endpoint Security](https://www.g2.com/products/watchguard-endpoint-security/reviews) — 4.4/5 stars (123 reviews)

### Alternatives to Symantec Endpoint Detection and Response (EDR)

- [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) — 4.4/5 stars (312 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (562 reviews)
- [Trellix Endpoint Security](https://www.g2.com/products/trellix-endpoint-security/reviews) — 4.3/5 stars (327 reviews)
- [ThreatDown](https://www.g2.com/products/threatdown/reviews) — 4.6/5 stars (1088 reviews)
- [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews) — 4.7/5 stars (834 reviews)
- [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) — 4.8/5 stars (890 reviews)
- [Cisco Secure Endpoints](https://www.g2.com/products/cisco-secure-endpoints/reviews) — 4.5/5 stars (27 reviews)
- [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (440 reviews)
- [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) — 4.7/5 stars (202 reviews)
- [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (349 reviews)

---
## Top Discussions

### ESET PROTECT

- Title: [Does ESET nod32 protect against malware?](https://www.g2.com/discussions/does-eset-nod32-protect-against-malware) — 2 comments
  > **Top comment:** "Yes"
- Title: [How can I backup the encryption key?](https://www.g2.com/discussions/how-can-i-backup-the-encryption-key) — 2 comments, 1 upvote
  > **Top comment:** "Hi Mahmoud - here's some information from ESET's online help that can hopefully walk you through the backup process: ..."
- Title: [Is ESET an antivirus?](https://www.g2.com/discussions/is-eset-an-antivirus) — 1 comment
  > **Top comment:** "It sure is! works great too"
- Title: [What is ESET protect?](https://www.g2.com/discussions/what-is-eset-protect) — 1 comment, 2 upvotes
  > **Top comment:** "Computer security software"
- Title: [Is ESET nod32 antivirus any good?](https://www.g2.com/discussions/is-eset-nod32-antivirus-any-good) — 1 comment
  > **Top comment:** "Good"

### Symantec Endpoint Detection and Response (EDR)

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/eset-protect-vs-symantec-symantec-endpoint-detection-and-response-edr)