# ESET PROTECT vs Norton Small Business Comparison
---
## AI Generated Summary
- **G2 reviewers report** that ESET PROTECT excels in central management capabilities, allowing users to monitor and manage multiple devices from a single interface. This feature is particularly beneficial for teams, as it enables easy updates and compliance checks across all devices, ensuring robust protection against malware.
- **Users say** that Norton Small Business offers a clean and simple user interface, making it easy to install and navigate. Reviewers appreciate its real-time protection, which effectively blocks malware, and highlight the quick full disk scan time, which takes only about 40-50 minutes.
- **According to verified reviews** , ESET PROTECT is praised for its solid features like web control and application blocking, which help manage access and restrictions effectively. This is particularly useful in educational settings, where users need to ensure that students have safe access to necessary resources.
- **Reviewers mention** that while Norton Small Business has a strong reputation for cybersecurity and offers 100% protection against various types of malware, it may not have the same level of advanced management features that ESET PROTECT provides, which could be a drawback for larger teams or businesses with complex needs.
- **Users highlight** that ESET PROTECT&#39;s ability to monitor device compliance and ensure that antivirus software is up to date is a significant advantage, providing peace of mind for businesses concerned about data security and project integrity.
- **G2 reviewers note** that both products have similar ease of use ratings, but ESET PROTECT&#39;s comprehensive management tools may offer a more streamlined experience for users managing multiple devices, while Norton Small Business shines in its straightforward installation and user-friendly interface.



| | ESET PROTECT | Norton Small Business | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 992 | 204 | 
| **Largest Market Segment** | Mid-Market (46.5% of reviews) | Small-Business (50.0% of reviews) | 
| **Entry Level Price** | Contact Us | $99.99 per year | 

---
## Top Pros & Cons

### ESET PROTECT

Pros:
- Ease of Use (95 reviews)
- Protection (79 reviews)

Cons:
- Learning Curve (32 reviews)
- Difficult Configuration (31 reviews)

### Norton Small Business

Pros:
- Affordable (1 reviews)
- Blocking (1 reviews)

Cons:
- High CPU Usage (1 reviews)
- Performance Issues (1 reviews)

---
## Ratings Comparison
| Rating | ESET PROTECT | Norton Small Business | 
|---|---|---|
  | **Meets Requirements** | 9.3 (855 reviews) | 8.8 (182 reviews) | 
  | **Ease of Use** | 8.9 (856 reviews) | 9.0 (183 reviews) | 
  | **Ease of Setup** | 8.8 (592 reviews) | 9.2 (37 reviews) | 
  | **Ease of Admin** | 8.5 (437 reviews) | 8.6 (32 reviews) | 
  | **Quality of Support** | 8.9 (792 reviews) | 8.5 (162 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (426 reviews) | 8.6 (31 reviews) | 
  | **Product Direction (% positive)** | 8.7 (841 reviews) | 7.6 (178 reviews) | 

---
## Pricing

### ESET PROTECT

#### Entry-Level Pricing

Plan: ESET PROTECT Advanced

Price: Contact Us

Description: Best-in-class endpoint protection against ransomware &amp; zero-day threats.
Cross-platform solution with easy-to-use cloud or on-prem management, server security, advanced threat defense, and full disk encryption.

Key Features:
- Console
- Server Security 
- Modern Endpoint Protection 

[Browse all 5 editions](https://www.g2.com/products/eset-protect/pricing)

#### Free Trial

Yes

### Norton Small Business

#### Entry-Level Pricing

Plan: Small Business

Price: $99.99 per year

Description: The protection and simplicity of Norton, built for your business


[Learn more about Norton Small Business](https://www.g2.com/products/gen-digital-norton-small-business/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### Endpoint Protection Platforms

| Product | Score | Reviews |
|---|---|---|
| **ESET PROTECT** | 9.2/10 | 307 |
| **Norton Small Business** | N/A | N/A |

#### Administration

| Feature | ESET PROTECT | Norton Small Business | 
|---|---|---|
| **Compliance** | 9.3 (229 reviews) | Not enough data | 
| **Web Control** | 9.2 (230 reviews) | Not enough data | 
| **Application Control** | 9.0 (226 reviews) | Not enough data | 
| **Asset Management** | 9.0 (221 reviews) | Not enough data | 
| **Device Control** | 9.1 (225 reviews) | Not enough data | 

#### Functionality

| Feature | ESET PROTECT | Norton Small Business | 
|---|---|---|
| **System Isolation** | 9.1 (223 reviews) | Not enough data | 
| **Firewall** | 9.2 (232 reviews) | Not enough data | 
| **Endpoint Intelligence** | 9.2 (229 reviews) | Not enough data | 
| **Malware Detection** | 9.3 (259 reviews) | Not enough data | 

#### Analysis

| Feature | ESET PROTECT | Norton Small Business | 
|---|---|---|
| **Automated Remediation** | 9.1 (229 reviews) | Not enough data | 
| **Incident Reports** | 9.1 (226 reviews) | Not enough data | 
| **Behavioral Analysis** | 8.9 (90 reviews) | Not enough data | 

### Malware Analysis Tools

| Product | Score | Reviews |
|---|---|---|
| **ESET PROTECT** | 9.5/10 | 102 |
| **Norton Small Business** | N/A | N/A |

#### Detection

| Feature | ESET PROTECT | Norton Small Business | 
|---|---|---|
| **Malware Detection** | 9.6 (86 reviews) | Not enough data | 
| **Compliance Monitoring** | Feature Not Available | Not enough data | 
| **Threat Alerting** | 9.5 (83 reviews) | Not enough data | 

#### Analysis

| Feature | ESET PROTECT | Norton Small Business | 
|---|---|---|
| **Malware Evaluation** | 9.6 (85 reviews) | Not enough data | 
| **Sandboxing** | 9.0 (79 reviews) | Not enough data | 
| **Threat Intelligence** | 9.5 (82 reviews) | Not enough data | 
| **File Analysis** | 9.5 (84 reviews) | Not enough data | 

#### Response

| Feature | ESET PROTECT | Norton Small Business | 
|---|---|---|
| **Response Automation** | 9.4 (83 reviews) | Not enough data | 
| **Malware Removal** | 9.5 (86 reviews) | Not enough data | 
| **Data Protection** | 9.5 (84 reviews) | Not enough data | 

#### Generative AI

| Feature | ESET PROTECT | Norton Small Business | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Extended Detection and Response (XDR) Platforms

| Product | Score | Reviews |
|---|---|---|
| **ESET PROTECT** | 9.8/10 | 38 |
| **Norton Small Business** | N/A | N/A |

#### Detection &amp; Response

| Feature | ESET PROTECT | Norton Small Business | 
|---|---|---|
| **Response Automation** | 9.8 (30 reviews) | Not enough data | 
| **Threat Hunting** | 9.8 (31 reviews) | Not enough data | 
| **Rule-Based Detection** | 9.7 (31 reviews) | Not enough data | 
| **Real-Time Detection** | 9.9 (31 reviews) | Not enough data | 

#### Management

| Feature | ESET PROTECT | Norton Small Business | 
|---|---|---|
| **Extensibility** | 9.8 (28 reviews) | Not enough data | 
| **Workflow Automation** | 9.9 (31 reviews) | Not enough data | 
| **Unified Visibility** | 9.7 (30 reviews) | Not enough data | 

#### Analytics

| Feature | ESET PROTECT | Norton Small Business | 
|---|---|---|
| **Threat Intelligence** | 9.7 (32 reviews) | Not enough data | 
| **Artificial Intelligence &amp; Machine Learning** | 9.5 (30 reviews) | Not enough data | 
| **Data Collection** | 9.7 (31 reviews) | Not enough data | 

#### Agentic AI - Extended Detection and Response (XDR) Platforms

| Feature | ESET PROTECT | Norton Small Business | 
|---|---|---|
| **Autonomous Task Execution** | 9.7 (25 reviews) | Not enough data | 
| **Proactive Assistance** | 9.8 (24 reviews) | Not enough data | 
| **Decision Making** | 9.9 (26 reviews) | Not enough data | 

#### Services - Extended Detection and Response (XDR)

| Feature | ESET PROTECT | Norton Small Business | 
|---|---|---|
| **Managed Services** | 9.9 (23 reviews) | Not enough data | 

### Managed Detection and Response (MDR)

| Product | Score | Reviews |
|---|---|---|
| **ESET PROTECT** | 9.5/10 | 32 |
| **Norton Small Business** | N/A | N/A |

#### Platform Features

| Feature | ESET PROTECT | Norton Small Business | 
|---|---|---|
| **24/7 support** | 9.2 (28 reviews) | Not enough data | 
| **Proactive report alerts** | 9.8 (27 reviews) | Not enough data | 
| **Application  control** | 9.6 (27 reviews) | Not enough data | 
| **Proactive threat hunting** | 9.7 (29 reviews) | Not enough data | 
| **Rapid response time** | 9.7 (27 reviews) | Not enough data | 
| **Customizeable reports** | 9.8 (28 reviews) | Not enough data | 
| **Managed Services** | 9.5 (23 reviews) | Not enough data | 

#### Automation Capabilities

| Feature | ESET PROTECT | Norton Small Business | 
|---|---|---|
| **Automated remediation** | 9.8 (27 reviews) | Not enough data | 
| **Automated investigation** | 9.6 (27 reviews) | Not enough data | 
| **AI Agents** | 8.8 (23 reviews) | Not enough data | 

### Antivirus

| Product | Score | Reviews |
|---|---|---|
| **ESET PROTECT** | 6.1/10 | 40 |
| **Norton Small Business** | 7.3/10 | 5 |

#### Generative AI

| Feature | ESET PROTECT | Norton Small Business | 
|---|---|---|
| **AI Text Generation** | 6.0 (39 reviews) | 7.3 (5 reviews) | 
| **AI Text Summarization** | 6.1 (40 reviews) | 7.3 (5 reviews) | 

### Endpoint Detection &amp; Response (EDR)

| Product | Score | Reviews |
|---|---|---|
| **ESET PROTECT** | 9.8/10 | 36 |
| **Norton Small Business** | N/A | N/A |

#### Services - Endpoint Detection &amp; Response (EDR) 

| Feature | ESET PROTECT | Norton Small Business | 
|---|---|---|
| **Managed Services** | 9.8 (28 reviews) | Not enough data | 

### Cloud Security

| Product | Score | Reviews |
|---|---|---|
| **ESET PROTECT** | N/A | N/A |
| **Norton Small Business** | N/A | N/A |

#### Cloud Visibility

| Feature | ESET PROTECT | Norton Small Business | 
|---|---|---|
| **Data Discovery** | Not enough data | Not enough data | 
| **Cloud Registry** | Not enough data | Not enough data | 
| **Cloud Gap Analytics** | Not enough data | Not enough data | 

#### Security

| Feature | ESET PROTECT | Norton Small Business | 
|---|---|---|
| **Data Security** | Not enough data | Not enough data | 
| **Data loss Prevention** | Not enough data | Not enough data | 
| **Security Auditing** | Not enough data | Not enough data | 

#### Identity

| Feature | ESET PROTECT | Norton Small Business | 
|---|---|---|
| **SSO** | Not enough data | Not enough data | 
| **Governance** | Not enough data | Not enough data | 
| **User Analytics** | Not enough data | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **ESET PROTECT** | N/A | N/A |
| **Norton Small Business** | N/A | N/A |

#### System Control

| Feature | ESET PROTECT | Norton Small Business | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | ESET PROTECT | Norton Small Business | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | ESET PROTECT | Norton Small Business | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Antivirus Software](https://www.g2.com/categories/antivirus)

**Unique to ESET PROTECT (6):** [Endpoint Protection Platforms](https://www.g2.com/categories/endpoint-protection-platforms), [Extended Detection and Response (XDR) Platforms](https://www.g2.com/categories/extended-detection-and-response-xdr-platforms), [Managed Detection and Response (MDR)  Software](https://www.g2.com/categories/managed-detection-and-response-mdr), [Endpoint Detection &amp; Response (EDR) Software](https://www.g2.com/categories/endpoint-detection-response-edr), [Malware Analysis Tools](https://www.g2.com/categories/malware-analysis-tools), [Patch Management Software](https://www.g2.com/categories/patch-management)



---
## Reviewer Demographics

### By Company Size

| Segment | ESET PROTECT | Norton Small Business | 
|---|---|---|
| **Small-Business** | 43.3% | 50.0% | 
| **Mid-Market** | 46.5% | 27.3% | 
| **Enterprise** | 10.2% | 22.7% | 

### By Industry

#### ESET PROTECT

- **Information Technology and Services:** 13.0%
- **Computer Software:** 5.4%
- **Construction:** 4.5%
- **Computer &amp; Network Security:** 3.8%
- **Internet:** 3.5%
- **Non-Profit Organization Management:** 3.3%
- **Hospital &amp; Health Care:** 3.0%
- **Marketing and Advertising:** 2.8%
- **Education Management:** 2.7%
- **Consumer Services:** 2.4%
- **Other:** 55.6%

#### Norton Small Business

- **Information Technology and Services:** 12.2%
- **Computer Software:** 6.1%
- **Information Services:** 5.1%
- **Banking:** 4.6%
- **Financial Services:** 3.6%
- **Accounting:** 3.0%
- **Primary/Secondary Education:** 2.5%
- **Consumer Goods:** 2.5%
- **Construction:** 2.5%
- **Hospital &amp; Health Care:** 2.5%
- **Other:** 55.3%

---
## Alternatives

### Alternatives to ESET PROTECT

- [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (440 reviews)
- [ThreatDown](https://www.g2.com/products/threatdown/reviews) — 4.6/5 stars (1088 reviews)
- [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews) — 4.7/5 stars (834 reviews)
- [Check Point Endpoint Security](https://www.g2.com/products/check-point-endpoint-security/reviews) — 4.5/5 stars (284 reviews)
- [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) — 4.7/5 stars (201 reviews)
- [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) — 4.4/5 stars (312 reviews)
- [Bitdefender GravityZone XDR](https://www.g2.com/products/bitdefender-gravityzone-xdr/reviews) — 4.2/5 stars (106 reviews)
- [Symantec End-user Endpoint Security](https://www.g2.com/products/symantec-end-user-endpoint-security/reviews) — 4.4/5 stars (553 reviews)
- [Webroot Business Endpoint Protection](https://www.g2.com/products/webroot-business-endpoint-protection/reviews) — 4.5/5 stars (532 reviews)
- [WatchGuard Endpoint Security](https://www.g2.com/products/watchguard-endpoint-security/reviews) — 4.4/5 stars (123 reviews)

### Alternatives to Norton Small Business

- [ThreatDown](https://www.g2.com/products/threatdown/reviews) — 4.6/5 stars (1088 reviews)
- [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews) — 4.7/5 stars (834 reviews)
- [Symantec End-user Endpoint Security](https://www.g2.com/products/symantec-end-user-endpoint-security/reviews) — 4.4/5 stars (553 reviews)
- [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (440 reviews)
- [Webroot Business Endpoint Protection](https://www.g2.com/products/webroot-business-endpoint-protection/reviews) — 4.5/5 stars (532 reviews)
- [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) — 4.7/5 stars (201 reviews)
- [K7 Antivirus](https://www.g2.com/products/k7-antivirus/reviews) — 4.4/5 stars (21 reviews)
- [Total Defense Anti-Virus](https://www.g2.com/products/total-defense-anti-virus/reviews) — 4.4/5 stars (16 reviews)
- [SpyBot](https://www.g2.com/products/spybot/reviews) — 4.4/5 stars (54 reviews)
- [FortiClient](https://www.g2.com/products/forticlient/reviews) — 4.4/5 stars (275 reviews)

---
## Top Discussions

### ESET PROTECT

- Title: [Does ESET nod32 protect against malware?](https://www.g2.com/discussions/does-eset-nod32-protect-against-malware) — 2 comments
  > **Top comment:** "Yes"
- Title: [How can I backup the encryption key?](https://www.g2.com/discussions/how-can-i-backup-the-encryption-key) — 2 comments, 1 upvote
  > **Top comment:** "Hi Mahmoud - here&#39;s some information from ESET&#39;s online help that can hopefully walk you through the backup process: ..."
- Title: [Is ESET an antivirus?](https://www.g2.com/discussions/is-eset-an-antivirus) — 1 comment
  > **Top comment:** "It sure is! works great too"
- Title: [What is ESET protect?](https://www.g2.com/discussions/what-is-eset-protect) — 1 comment, 2 upvotes
  > **Top comment:** "Computer security software"
- Title: [Is ESET nod32 antivirus any good?](https://www.g2.com/discussions/is-eset-nod32-antivirus-any-good) — 1 comment
  > **Top comment:** "Good"

### Norton Small Business

- Title: [What is the best way to update Norton 360 software on your computer?](https://www.g2.com/discussions/35802-what-is-the-best-way-to-update-norton-360-software-on-your-computer) — 1 comment
  > **Top comment:** "Inside the application"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/eset-protect-vs-gen-digital-norton-small-business)

