Compare Epiq Discovery and Relativity Software 
At a Glance
Market Segments
Mid-Market (48.6% of reviews)
Mid-Market (45.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Epiq Discovery
Star Rating
(35)4.3 out of 5
Market Segments
Mid-Market (48.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Epiq DiscoveryRelativity
Star Rating
(506)4.6 out of 5
Market Segments
Mid-Market (45.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about RelativitySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Relativity excels in its Document Review feature, scoring 9.1, which reviewers mention provides a robust interface for reviewing large volumes of documents efficiently. In contrast, Epiq Discovery's Document Review score is 8.7, indicating a solid but slightly less effective experience.
- Reviewers mention that Epiq Discovery shines in Quality of Support, with a score of 9.3, highlighting responsive customer service and helpful resources. Conversely, Relativity's support quality, rated at 8.3, is seen as adequate but not as strong, with some users expressing a desire for more timely assistance.
- G2 users note that Relativity's Document Collection feature, with a score of 7.4, could improve, particularly in its Legal Hold capabilities, which scored only 7.2. Users on G2 have pointed out that Epiq Discovery's Legal Hold feature, rated at 8.8, offers a more streamlined process for managing legal holds effectively.
- Users say that Epiq Discovery's Ease of Admin, rated at 9.1, makes it easier for administrators to manage the platform, with intuitive controls and straightforward navigation. In contrast, Relativity's Ease of Admin score of 7.9 suggests that users find it more complex to administer.
- Reviewers mention that Relativity's Platform Search feature, scoring 8.7, is highly regarded for its powerful search capabilities, allowing users to quickly locate relevant documents. Epiq Discovery, while still effective, has a slightly lower score of 8.4, indicating that users may find its search functionality less comprehensive.
- Users report that Relativity's Workflow Assignment feature, rated at 8.8, is praised for its flexibility and efficiency in managing tasks, while Epiq Discovery's score of 8.6 suggests it is effective but may lack some of the advanced options that Relativity offers.
Pricing
Entry-Level Pricing
Epiq Discovery
No pricing availableRelativity
No pricing availableFree Trial
Epiq Discovery
Free Trial is available
Relativity
No trial information availableRatings
Meets Requirements
8.6
32
8.7
419
Ease of Use
8.3
32
8.4
430
Ease of Setup
8.6
23
7.8
302
Ease of Admin
9.1
9
7.9
317
Quality of Support
9.3
31
8.3
406
Has the product been a good partner in doing business?
9.7
10
8.8
303
Product Direction (% positive)
9.2
30
8.5
418
Features by Category
Case Management
Not enough data
7.9
92
Not enough data
7.9
91
Not enough data
8.0
89
Analytics
Not enough data
8.1
94
Not enough data
8.4
97
Not enough data
8.0
90
Platform Data
Not enough data
8.5
31
Not enough data
8.2
31
Not enough data
7.7
30
Document Management
Not enough data
8.4
31
Not enough data
8.4
33
Not enough data
8.2
30
Request Management
Not enough data
8.6
12
Not enough data
8.8
15
Not enough data
Feature Not Available
Not enough data
8.6
14
Not enough data
8.9
16
Not enough data
8.1
16
Not enough data
9.2
17
Not enough data
8.9
17
Workflow Management
Not enough data
8.8
15
Not enough data
8.9
16
Not enough data
8.6
16
Reporting
Not enough data
8.1
18
Not enough data
8.3
18
Document Collection
8.8
21
7.2
174
|
Verified
9.1
27
7.4
189
|
Verified
8.7
27
8.4
224
Document Review
8.7
26
9.1
236
|
Verified
8.1
25
8.3
229
|
Verified
8.6
26
8.2
215
Feature Not Available
8.0
209
|
Verified
8.2
24
8.0
222
8.7
24
8.4
227
|
Verified
8.8
26
8.8
229
|
Verified
Categories
Categories
Shared Categories
Epiq Discovery and Relativity are categorized as eDiscovery and Investigation Management
Unique Categories
Epiq Discovery has no unique categories
Relativity is categorized as Legal Hold and Public Records Management
Reviews
Reviewers' Company Size
Epiq Discovery
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Relativity
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Legal Services
42.9%
Law Practice
37.1%
Government Administration
5.7%
Utilities
2.9%
Semiconductors
2.9%
Other
8.6%
Legal Services
46.6%
Law Practice
21.4%
Information Technology and Services
5.2%
Consulting
3.8%
Accounting
3.4%
Other
19.6%
Most Helpful Reviews
Epiq Discovery
Most Helpful Favorable Review
Verified User in Legal Services
I value the response of customer service and also how easy the platform is to navigate. Tagging is straight farward and any one can learn to upload files.
Most Helpful Critical Review
Jennifer C.
Verified User in Legal Services
QC review of productions are not easily accomplished -- there is no ability to filter data fields to confirm responsiveness, privilege, redaction, and confidentiality tagging for the dataset. Indepdent searches are required and need to be rerun after each...
Relativity
Most Helpful Favorable Review
Eoghan K.
Verified User in Law Practice
It's far more than just a review platform. They listen to their customers probelms and build market leading tools to fix them. Their next features look amazing
Most Helpful Critical Review
Jordan G.
Verified User in Legal Services
The user interface is difficult, selecting field names for searching can be counterintuitive and vary widely per hosting provider.
Verified User in Legal Services
I value the response of customer service and also how easy the platform is to navigate. Tagging is straight farward and any one can learn to upload files.
Eoghan K.
Verified User in Law Practice
It's far more than just a review platform. They listen to their customers probelms and build market leading tools to fix them. Their next features look amazing
Jennifer C.
Verified User in Legal Services
QC review of productions are not easily accomplished -- there is no ability to filter data fields to confirm responsiveness, privilege, redaction, and confidentiality tagging for the dataset. Indepdent searches are required and need to be rerun after each...
Jordan G.
Verified User in Legal Services
The user interface is difficult, selecting field names for searching can be counterintuitive and vary widely per hosting provider.
Alternatives
Discussions
How can prevent the crashes which occur sometimes when heavy files are loaded or complex searches are run?
1 comment
Official Response from Epiq Discovery
Comment deleted by user.Read more
Epiq Discovery has no more discussions with answers
what is the best way to reach out to experienced folks in Support directly for an Administrator?
4 comments
HV
The text appears to be a web address or domain name, specifically "community.relativity.com." In this context, it doesn't require translation as it is a...Read more
What is the best way to use Relativity for general project management / task assignment?
3 comments
ST
Because of Relativity’s strong platform capabilities, many organizations implement project management and task assignment workflows alongside legal and...Read more
Relativity has no more discussions with answers
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