# Epic, eClinicalWorks, Carepatron vs Practice Fusion Comparison | | Epic | eClinicalWorks | Carepatron | Practice Fusion | |---|---|---|---|---| | **Star Rating** | 4.2 out of 5 | 3.7 out of 5 | 4.5 out of 5 | 3.8 out of 5 | | **Total Reviews** | 937 | 157 | 527 | 62 | | **Largest Market Segment** | Enterprise (77.2% of reviews) | Small-Business (52.6% of reviews) | Small-Business (96.3% of reviews) | Small-Business (78.7% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | Free | No pricing available | --- ## Top Pros & Cons ### Epic Pros: - Data Security (3 reviews) - Ease of Use (3 reviews) Cons: - Interface Issues (2 reviews) - Learning Curve (2 reviews) ### eClinicalWorks Pros: - Ease of Use (2 reviews) - User Interface (2 reviews) Cons: - Slow Loading (2 reviews) - Slow Performance (2 reviews) ### Carepatron Pros: - Ease of Use (139 reviews) - Affordable (68 reviews) Cons: - Limited Features (48 reviews) - Missing Features (42 reviews) ### Practice Fusion Pros: - Accessibility (1 reviews) - Centralization (1 reviews) Cons: - Complex Navigation (1 reviews) - Difficult Navigation (1 reviews) --- ## Ratings Comparison | Rating | Epic | eClinicalWorks | Carepatron | Practice Fusion | |---|---|---|---|---| | **Meets Requirements** | 8.8 (772 reviews) | 7.8 (125 reviews) | 8.8 (419 reviews) | 8.1 (54 reviews) | | **Ease of Use** | 8.1 (783 reviews) | 7.5 (127 reviews) | 8.9 (431 reviews) | 8.5 (54 reviews) | | **Ease of Setup** | 7.2 (99 reviews) | 7.0 (42 reviews) | 8.9 (292 reviews) | 8.1 (15 reviews) | | **Ease of Admin** | 7.7 (92 reviews) | 7.4 (38 reviews) | 9.1 (163 reviews) | 9.0 (13 reviews) | | **Quality of Support** | 8.2 (736 reviews) | 6.8 (120 reviews) | 9.0 (352 reviews) | 7.3 (45 reviews) | | **Has the product been a good partner in doing business?** | 8.4 (90 reviews) | 7.4 (34 reviews) | 9.2 (154 reviews) | 8.3 (11 reviews) | | **Product Direction (% positive)** | 9.0 (763 reviews) | 6.5 (127 reviews) | 9.4 (424 reviews) | 7.0 (50 reviews) | --- ## Pricing ### Epic #### Entry-Level Pricing No pricing available #### Free Trial No information available ### eClinicalWorks #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Carepatron #### Entry-Level Pricing Plan: Free Price: Free Key Features: - 1GB storage - Unlimited clients - Telehealth [Browse all 4 editions](https://www.g2.com/products/carepatron/pricing) #### Free Trial Yes ### Practice Fusion #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Population Health Management | Product | Score | Reviews | |---|---|---| | **Epic** | N/A | N/A | | **eClinicalWorks** | 8.7/10 | 17 | | **Carepatron** | N/A | N/A | | **Practice Fusion** | N/A | N/A | #### Data Management | Feature | Epic | eClinicalWorks | Carepatron | Practice Fusion | |---|---|---|---|---| | **Knowledge Share - Population Health Management** | Not enough data | 8.7 (14 reviews) | Not enough data | Not enough data | | **Data aggregator - Population Health Management** | Not enough data | 8.8 (15 reviews) | Not enough data | Not enough data | | **Predictive Patient Analysis - Population Health Management** | Not enough data | 8.9 (15 reviews) | Not enough data | Not enough data | #### Care Management | Feature | Epic | eClinicalWorks | Carepatron | Practice Fusion | |---|---|---|---|---| | **Patient Engagement - Population Health Management** | Not enough data | 8.6 (15 reviews) | Not enough data | Not enough data | | **Disease Risk Management - Population Health Management** | Not enough data | 8.3 (14 reviews) | Not enough data | Not enough data | | **Health Care Planning - Population Health Management** | Not enough data | 8.8 (14 reviews) | Not enough data | Not enough data | #### Agentic AI - Population Health Management | Feature | Epic | eClinicalWorks | Carepatron | Practice Fusion | |---|---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | ### E-Prescribing | Product | Score | Reviews | |---|---|---| | **Epic** | N/A | N/A | | **eClinicalWorks** | N/A | N/A | | **Carepatron** | N/A | N/A | | **Practice Fusion** | 8.3/10 | 12 | #### Administrative | Feature | Epic | eClinicalWorks | Carepatron | Practice Fusion | |---|---|---|---|---| | **Regular Updates - E-Prescribing** | Not enough data | Not enough data | Not enough data | 8.1 (9 reviews) | | **Clinical Alerts - E-Prescribing** | Not enough data | Not enough data | Not enough data | 8.1 (9 reviews) | | **Electronic Prior Authorization - E-Prescribing** | Not enough data | Not enough data | Not enough data | 7.8 (9 reviews) | #### Operations | Feature | Epic | eClinicalWorks | Carepatron | Practice Fusion | |---|---|---|---|---| | **HIPAA Compliant - E-Prescribing** | Not enough data | Not enough data | Not enough data | 8.5 (10 reviews) | | **Provider Certification - E-Prescribing** | Not enough data | Not enough data | Not enough data | 8.3 (9 reviews) | | **Pharmacy Medication History - E-Prescribing** | Not enough data | Not enough data | Not enough data | 8.5 (9 reviews) | | **EPCS - E-Prescribing** | Not enough data | Not enough data | Not enough data | 8.3 (8 reviews) | | **Patient Medication History - E-Prescribing** | Not enough data | Not enough data | Not enough data | 8.1 (8 reviews) | #### Interoperability | Feature | Epic | eClinicalWorks | Carepatron | Practice Fusion | |---|---|---|---|---| | **Pharmacy Network - E-Prescribing** | Not enough data | Not enough data | Not enough data | 8.5 (9 reviews) | | **EHR Integration - E-Prescribing** | Not enough data | Not enough data | Not enough data | 8.8 (11 reviews) | | **Lab Integration - E-Prescribing** | Not enough data | Not enough data | Not enough data | 8.7 (10 reviews) | ### Clinical Documentation | Product | Score | Reviews | |---|---|---| | **Epic** | N/A | N/A | | **eClinicalWorks** | N/A | N/A | | **Carepatron** | 8.3/10 | 344 | | **Practice Fusion** | N/A | N/A | #### Operations | Feature | Epic | eClinicalWorks | Carepatron | Practice Fusion | |---|---|---|---|---| | **Workflow Optimization - Clinical Documentation** | Not enough data | Not enough data | 8.5 (314 reviews) | Not enough data | | **EHR Integration - Clinical Documentation** | Not enough data | Not enough data | 8.1 (290 reviews) | Not enough data | | **Clinical Communication - Clinical Documentation** | Not enough data | Not enough data | 8.4 (292 reviews) | Not enough data | | **Transcription Automation - Clinical Documentation** | Not enough data | Not enough data | 7.5 (269 reviews) | Not enough data | | **CDI Training - Clinical Documentation** | Not enough data | Not enough data | Feature Not Available | Not enough data | | **Clinical Data Exchange - Clinical Documentation** | Not enough data | Not enough data | 8.2 (271 reviews) | Not enough data | | **Document Access - Clinical Documentation** | Not enough data | Not enough data | 8.7 (287 reviews) | Not enough data | | **Digitization - Clinical Documentation** | Not enough data | Not enough data | 8.5 (278 reviews) | Not enough data | #### Generative AI | Feature | Epic | eClinicalWorks | Carepatron | Practice Fusion | |---|---|---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | 7.9 (254 reviews) | Not enough data | ### Patient Case Management | Product | Score | Reviews | |---|---|---| | **Epic** | N/A | N/A | | **eClinicalWorks** | N/A | N/A | | **Carepatron** | 8.5/10 | 118 | | **Practice Fusion** | N/A | N/A | #### Data Collection | Feature | Epic | eClinicalWorks | Carepatron | Practice Fusion | |---|---|---|---|---| | **Patient Data Aggregation - Patient Case Management** | Not enough data | Not enough data | 8.3 (105 reviews) | Not enough data | | **Patient Data Management - Patient Case Management** | Not enough data | Not enough data | 8.6 (105 reviews) | Not enough data | | **Clinical Communication and Collaboration - Patient Case Management** | Not enough data | Not enough data | 8.2 (105 reviews) | Not enough data | | **Utilization Management - Patient Case Management** | Not enough data | Not enough data | 8.4 (104 reviews) | Not enough data | ### EHR | Product | Score | Reviews | |---|---|---| | **Epic** | 9.0/10 | 145 | | **eClinicalWorks** | 8.0/10 | 35 | | **Carepatron** | 8.4/10 | 204 | | **Practice Fusion** | 9.2/10 | 14 | #### Clinical Workflow Management | Feature | Epic | eClinicalWorks | Carepatron | Practice Fusion | |---|---|---|---|---| | **Multiple Medical Provider Access** | 9.1 (115 reviews) | 8.7 (29 reviews) | 8.5 (160 reviews) | 9.2 (12 reviews) | | **Ancillary Care Provider Access** | 8.9 (104 reviews) | 8.6 (23 reviews) | Feature Not Available | 9.0 (10 reviews) | | **Meaningful Use Reporting** | 8.9 (106 reviews) | 8.0 (29 reviews) | Feature Not Available | 9.1 (11 reviews) | | **Clinical Documentation** | 9.0 (124 reviews) | 8.0 (33 reviews) | 8.6 (189 reviews) | 9.5 (14 reviews) | #### Patient Health Information Management | Feature | Epic | eClinicalWorks | Carepatron | Practice Fusion | |---|---|---|---|---| | **ePHI Storage** | 9.1 (107 reviews) | 7.7 (25 reviews) | 8.7 (180 reviews) | 9.2 (11 reviews) | | **Interoperability** | 8.9 (102 reviews) | 7.3 (27 reviews) | 8.1 (161 reviews) | 8.6 (11 reviews) | | **Patient Workflow Management** | 8.9 (121 reviews) | 7.6 (27 reviews) | 8.4 (168 reviews) | 9.7 (11 reviews) | #### Agentic AI - EHR | Feature | Epic | eClinicalWorks | Carepatron | Practice Fusion | |---|---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | 7.8 (26 reviews) | Not enough data | ### Patient Engagement | Product | Score | Reviews | |---|---|---| | **Epic** | N/A | N/A | | **eClinicalWorks** | 8.2/10 | 25 | | **Carepatron** | 8.4/10 | 107 | | **Practice Fusion** | N/A | N/A | #### Patient-Centered Functions | Feature | Epic | eClinicalWorks | Carepatron | Practice Fusion | |---|---|---|---|---| | **Online Presence Management** | Not enough data | 7.5 (17 reviews) | 8.5 (93 reviews) | Not enough data | | **Patient Feedback Management** | Not enough data | 8.4 (18 reviews) | Feature Not Available | Not enough data | | **Patient Portal** | Not enough data | 8.1 (13 reviews) ✓ Verified | 8.4 (93 reviews) | Not enough data | | **Patient Communications** | Not enough data | 8.3 (13 reviews) ✓ Verified | 8.6 (92 reviews) | Not enough data | | **Integration with Wearables** | Not enough data | Feature Not Available | Feature Not Available | Not enough data | #### Operations | Feature | Epic | eClinicalWorks | Carepatron | Practice Fusion | |---|---|---|---|---| | **Workflow Management** | Not enough data | 8.1 (21 reviews) ✓ Verified | 8.4 (94 reviews) | Not enough data | | **Interoperability** | Not enough data | 7.9 (21 reviews) ✓ Verified | 8.1 (90 reviews) | Not enough data | | **Digital Intake Forms** | Not enough data | 7.8 (17 reviews) ✓ Verified | 8.6 (95 reviews) | Not enough data | | **Engagement Measuring** | Not enough data | 8.3 (18 reviews) ✓ Verified | Feature Not Available | Not enough data | | **Patient Satisfaction Management** | Not enough data | 8.8 (11 reviews) ✓ Verified | Feature Not Available | Not enough data | | **EHR Integration** | Not enough data | 8.8 (12 reviews) ✓ Verified | 8.2 (89 reviews) | Not enough data | | **IPC Systems Integration** | Not enough data | 8.3 (10 reviews) | Feature Not Available | Not enough data | #### Generative AI | Feature | Epic | eClinicalWorks | Carepatron | Practice Fusion | |---|---|---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | 7.9 (84 reviews) | Not enough data | ### Medical Practice Management | Product | Score | Reviews | |---|---|---| | **Epic** | 8.8/10 | 25 | | **eClinicalWorks** | 8.4/10 | 15 | | **Carepatron** | 8.5/10 | 135 | | **Practice Fusion** | N/A | N/A | #### Operations Management | Feature | Epic | eClinicalWorks | Carepatron | Practice Fusion | |---|---|---|---|---| | **Administrative Processes** | 8.6 (18 reviews) | 8.1 (12 reviews) | 8.5 (113 reviews) | Not enough data | | **Back Office Processes** | 8.6 (19 reviews) | 8.9 (12 reviews) | 8.4 (119 reviews) | Not enough data | | **Workflow Coordination** | 8.8 (23 reviews) | 8.1 (13 reviews) | 8.3 (116 reviews) | Not enough data | | **Practice Specialty Support** | 8.1 (20 reviews) | 8.9 (11 reviews) | 8.2 (106 reviews) | Not enough data | #### Added Efficiencies | Feature | Epic | eClinicalWorks | Carepatron | Practice Fusion | |---|---|---|---|---| | **Integration with EHRs** | 8.8 (21 reviews) | 7.1 (12 reviews) | 8.1 (107 reviews) | Not enough data | | **Compliance** | 9.4 (23 reviews) | 8.3 (13 reviews) | 8.7 (109 reviews) | Not enough data | | **Integration with Billing Software** | 9.2 (18 reviews) | 8.8 (12 reviews) | 8.0 (108 reviews) | Not enough data | | **Patient Information Management** | 9.0 (23 reviews) | 9.2 (15 reviews) | 8.8 (108 reviews) | Not enough data | ### Telemedicine | Product | Score | Reviews | |---|---|---| | **Epic** | N/A | N/A | | **eClinicalWorks** | N/A | N/A | | **Carepatron** | 8.6/10 | 141 | | **Practice Fusion** | N/A | N/A | #### Technology | Feature | Epic | eClinicalWorks | Carepatron | Practice Fusion | |---|---|---|---|---| | **Telecommunications** | Not enough data | Not enough data | 8.7 (130 reviews) | Not enough data | | **Low Bandwidth Support** | Not enough data | Not enough data | 7.9 (120 reviews) | Not enough data | | **EHR Integration** | Not enough data | Not enough data | 8.4 (121 reviews) | Not enough data | #### Administration | Feature | Epic | eClinicalWorks | Carepatron | Practice Fusion | |---|---|---|---|---| | **Practice Branding** | Not enough data | Not enough data | 8.2 (126 reviews) | Not enough data | | **Practice Specific** | Not enough data | Not enough data | 8.2 (125 reviews) | Not enough data | | **Charting And Documentation** | Not enough data | Not enough data | 8.6 (132 reviews) | Not enough data | #### Compliance | Feature | Epic | eClinicalWorks | Carepatron | Practice Fusion | |---|---|---|---|---| | **HIPAA Compliance** | Not enough data | Not enough data | 9.3 (131 reviews) | Not enough data | | **State Regulation Compliance** | Not enough data | Not enough data | 9.2 (121 reviews) | Not enough data | ### Nutritionist | Product | Score | Reviews | |---|---|---| | **Epic** | N/A | N/A | | **eClinicalWorks** | N/A | N/A | | **Carepatron** | 8.9/10 | 9 | | **Practice Fusion** | N/A | N/A | #### Administrative | Feature | Epic | eClinicalWorks | Carepatron | Practice Fusion | |---|---|---|---|---| | **Workflow Management** | Not enough data | Not enough data | 9.2 (8 reviews) | Not enough data | | **Billing** | Not enough data | Not enough data | 8.8 (8 reviews) | Not enough data | | **Security and Authorization** | Not enough data | Not enough data | 8.8 (8 reviews) | Not enough data | | **Practice Management** | Not enough data | Not enough data | 8.3 (8 reviews) | Not enough data | | **Compliance** | Not enough data | Not enough data | 8.3 (8 reviews) | Not enough data | | **Insurance Management** | Not enough data | Not enough data | 8.8 (8 reviews) | Not enough data | | **Appointment Scheduler** | Not enough data | Not enough data | 9.2 (8 reviews) | Not enough data | | **Patient Portal** | Not enough data | Not enough data | 9.6 (8 reviews) | Not enough data | | **HIPAA Compliance** | Not enough data | Not enough data | 9.4 (8 reviews) | Not enough data | ### Clinical Decision Support | Product | Score | Reviews | |---|---|---| | **Epic** | 8.0/10 | 13 | | **eClinicalWorks** | N/A | N/A | | **Carepatron** | N/A | N/A | | **Practice Fusion** | N/A | N/A | #### Decision Analysis | Feature | Epic | eClinicalWorks | Carepatron | Practice Fusion | |---|---|---|---|---| | **Discussion Archive** | 8.6 (12 reviews) | Not enough data | Not enough data | Not enough data | | **Roadmapping** | 7.7 (11 reviews) | Not enough data | Not enough data | Not enough data | | **Artificial Intelligence** | 7.3 (10 reviews) | Not enough data | Not enough data | Not enough data | | **Decision Tracking** | 8.0 (11 reviews) | Not enough data | Not enough data | Not enough data | #### Integration | Feature | Epic | eClinicalWorks | Carepatron | Practice Fusion | |---|---|---|---|---| | **Data** | 8.5 (11 reviews) | Not enough data | Not enough data | Not enough data | | **Applications** | 8.2 (11 reviews) | Not enough data | Not enough data | Not enough data | #### Management | Feature | Epic | eClinicalWorks | Carepatron | Practice Fusion | |---|---|---|---|---| | **Catalog** | 8.3 (11 reviews) | Not enough data | Not enough data | Not enough data | | **Collaboration** | 8.2 (11 reviews) | Not enough data | Not enough data | Not enough data | #### Analytics | Feature | Epic | eClinicalWorks | Carepatron | Practice Fusion | |---|---|---|---|---| | **Impact analysis** | 7.8 (10 reviews) | Not enough data | Not enough data | Not enough data | | **Simulation** | 7.5 (10 reviews) | Not enough data | Not enough data | Not enough data | | **Risk Factors** | 8.0 (9 reviews) | Not enough data | Not enough data | Not enough data | #### Agentic AI - Clinical Decision Support | Feature | Epic | eClinicalWorks | Carepatron | Practice Fusion | |---|---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | Not enough data | ### Dental Practice Management | Product | Score | Reviews | |---|---|---| | **Epic** | N/A | N/A | | **eClinicalWorks** | N/A | N/A | | **Carepatron** | N/A | N/A | | **Practice Fusion** | N/A | N/A | #### Administrative Tools | Feature | Epic | eClinicalWorks | Carepatron | Practice Fusion | |---|---|---|---|---| | **Insurance and Billing** | Not enough data | Not enough data | Not enough data | Not enough data | | **Appointment Scheduling** | Not enough data | Not enough data | Not enough data | Not enough data | | **Business Intelligence and Reporting** | Not enough data | Not enough data | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | Not enough data | Not enough data | | **Workflows** | Not enough data | Not enough data | Not enough data | Not enough data | #### Financial Tools | Feature | Epic | eClinicalWorks | Carepatron | Practice Fusion | |---|---|---|---|---| | **Accounting** | Not enough data | Not enough data | Not enough data | Not enough data | | **Payment Processing** | Not enough data | Not enough data | Not enough data | Not enough data | #### Clinical Tools | Feature | Epic | eClinicalWorks | Carepatron | Practice Fusion | |---|---|---|---|---| | **Treatment Planning** | Not enough data | Not enough data | Not enough data | Not enough data | | **Patient Portal** | Not enough data | Not enough data | Not enough data | Not enough data | | **Patient Engagement** | Not enough data | Not enough data | Not enough data | Not enough data | | **Dental Imaging** | Not enough data | Not enough data | Not enough data | Not enough data | | **e-Prescribing** | Not enough data | Not enough data | Not enough data | Not enough data | ### Medical Billing | Product | Score | Reviews | |---|---|---| | **Epic** | N/A | N/A | | **eClinicalWorks** | N/A | N/A | | **Carepatron** | 7.4/10 | 14 | | **Practice Fusion** | N/A | N/A | #### Agentic AI - Medical Billing | Feature | Epic | eClinicalWorks | Carepatron | Practice Fusion | |---|---|---|---|---| | **Natural Language Interaction** | Not enough data | Not enough data | 7.4 (13 reviews) | Not enough data | ### Long Term Post Acute Care | Product | Score | Reviews | |---|---|---| | **Epic** | N/A | N/A | | **eClinicalWorks** | N/A | N/A | | **Carepatron** | N/A | N/A | | **Practice Fusion** | N/A | N/A | #### Clinical Care - Long Term Post Acute Care | Feature | Epic | eClinicalWorks | Carepatron | Practice Fusion | |---|---|---|---|---| | **Care Plan Management** | Not enough data | Not enough data | Not enough data | Not enough data | | **Rehab Progress Tracking** | Not enough data | Not enough data | Not enough data | Not enough data | | **Care & Discharge Planning** | Not enough data | Not enough data | Not enough data | Not enough data | | **Point‑of‑Care Documentation** | Not enough data | Not enough data | Not enough data | Not enough data | #### Financial / Revenue Cycle - Long Term Post Acute Care | Feature | Epic | eClinicalWorks | Carepatron | Practice Fusion | |---|---|---|---|---| | **Claim Submission & Scrubbing** | Not enough data | Not enough data | Not enough data | Not enough data | #### Analytics & Quality / Compliance - Long Term Post Acute Care | Feature | Epic | eClinicalWorks | Carepatron | Practice Fusion | |---|---|---|---|---| | **Quality Measures & Outcomes Tracking** | Not enough data | Not enough data | Not enough data | Not enough data | | **Predictive Risk Stratification** | Not enough data | Not enough data | Not enough data | Not enough data | #### Operations & Workforce - Long Term Post Acute Care | Feature | Epic | eClinicalWorks | Carepatron | Practice Fusion | |---|---|---|---|---| | **Scheduling & Staffing Optimization** | Not enough data | Not enough data | Not enough data | Not enough data | | **Task & Workflow Management** | Not enough data | Not enough data | Not enough data | Not enough data | ### AI Patient Engagement & Operations | Product | Score | Reviews | |---|---|---| | **Epic** | N/A | N/A | | **eClinicalWorks** | N/A | N/A | | **Carepatron** | N/A | N/A | | **Practice Fusion** | N/A | N/A | #### Patient Communication & Engagement | Feature | Epic | eClinicalWorks | Carepatron | Practice Fusion | |---|---|---|---|---| | **Personalized Patient Outreach** | Not enough data | Not enough data | Not enough data | Not enough data | | **Intelligent Chatbots & Virtual Assistants** | Not enough data | Not enough data | Not enough data | Not enough data | | **Two-Way Patient Messaging** | Not enough data | Not enough data | Not enough data | Not enough data | | **AI-Powered Appointment Reminders** | Not enough data | Not enough data | Not enough data | Not enough data | #### Scheduling & Access Optimization | Feature | Epic | eClinicalWorks | Carepatron | Practice Fusion | |---|---|---|---|---| | **Self-Service Appointment Scheduling** | Not enough data | Not enough data | Not enough data | Not enough data | | **Digital Intake & Pre-Visit Forms** | Not enough data | Not enough data | Not enough data | Not enough data | | **AI-Based Scheduling Optimization** | Not enough data | Not enough data | Not enough data | Not enough data | | **Waitlist & Cancellation Management** | Not enough data | Not enough data | Not enough data | Not enough data | #### Care Coordination & Automation | Feature | Epic | eClinicalWorks | Carepatron | Practice Fusion | |---|---|---|---|---| | **Risk Stratification & Patient Prioritization** | Not enough data | Not enough data | Not enough data | Not enough data | | **Automated Care Pathway Guidance** | Not enough data | Not enough data | Not enough data | Not enough data | | **Referral Management** | Not enough data | Not enough data | Not enough data | Not enough data | #### Operational Intelligence & Integration | Feature | Epic | eClinicalWorks | Carepatron | Practice Fusion | |---|---|---|---|---| | **Predictive No-Show Analytics** | Not enough data | Not enough data | Not enough data | Not enough data | | **EHR & Practice Management Integration** | Not enough data | Not enough data | Not enough data | Not enough data | | **Operational Performance Dashboards** | Not enough data | Not enough data | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [EHR Software](https://www.g2.com/categories/ehr), [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management) **Unique to Epic (3):** [Clinical Decision Support](https://www.g2.com/categories/clinical-decision-support), [Long Term Post Acute Care](https://www.g2.com/categories/long-term-post-acute-care), [AI Patient Engagement & Operations Software](https://www.g2.com/categories/ai-patient-engagement-operations) **Unique to eClinicalWorks (2):** [Population Health Management Software](https://www.g2.com/categories/population-health-management), [Patient Engagement Software](https://www.g2.com/categories/patient-engagement) **Unique to Carepatron (8):** [Clinical Documentation Software](https://www.g2.com/categories/clinical-documentation), [Medical Billing Software](https://www.g2.com/categories/medical-billing), [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [Telemedicine Software](https://www.g2.com/categories/telemedicine), [Patient Scheduling Software](https://www.g2.com/categories/patient-scheduling), [Patient Case Management Software](https://www.g2.com/categories/patient-case-management), [Nutritionist Software](https://www.g2.com/categories/nutritionist), [Dental Practice Management Software](https://www.g2.com/categories/dental-practice-management) **Unique to Practice Fusion (3):** [E-Prescribing Software](https://www.g2.com/categories/e-prescribing), [Medical Billing Software](https://www.g2.com/categories/medical-billing), [Patient Engagement Software](https://www.g2.com/categories/patient-engagement) --- ## Reviewer Demographics ### By Company Size | Segment | Epic | eClinicalWorks | Carepatron | Practice Fusion | |---|---|---|---|---| | **Small-Business** | 6.4% | 52.6% | 96.3% | 78.7% | | **Mid-Market** | 16.4% | 30.1% | 3.1% | 19.7% | | **Enterprise** | 77.2% | 17.3% | 0.7% | 1.6% | ### By Industry #### Epic - **Hospital & Health Care:** 74.7% - **Medical Practice:** 9.5% - **Health, Wellness and Fitness:** 5.4% - **Higher Education:** 2.2% - **Mental Health Care:** 1.0% - **Insurance:** 0.8% - **Research:** 0.7% - **Pharmaceuticals:** 0.6% - **Information Technology and Services:** 0.6% - **Retail:** 0.4% - **Other:** 4.1% #### eClinicalWorks - **Hospital & Health Care:** 55.5% - **Medical Practice:** 23.2% - **Health, Wellness and Fitness:** 7.7% - **Information Technology and Services:** 1.9% - **Accounting:** 1.3% - **Computer Software:** 1.3% - **Consumer Services:** 1.3% - **Mental Health Care:** 1.3% - **Higher Education:** 0.6% - **Individual & Family Services:** 0.6% - **Other:** 5.2% #### Carepatron - **Mental Health Care:** 45.7% - **Health, Wellness and Fitness:** 17.6% - **Hospital & Health Care:** 7.7% - **Medical Practice:** 6.3% - **Alternative Medicine:** 3.8% - **Professional Training & Coaching:** 3.6% - **Individual & Family Services:** 3.4% - **Non-Profit Organization Management:** 2.3% - **Consulting:** 1.6% - **Education Management:** 1.6% - **Other:** 6.3% #### Practice Fusion - **Medical Practice:** 36.1% - **Hospital & Health Care:** 31.1% - **Health, Wellness and Fitness:** 11.5% - **Pharmaceuticals:** 3.3% - **Mental Health Care:** 3.3% - **Individual & Family Services:** 3.3% - **Higher Education:** 3.3% - **Insurance:** 1.6% - **Government Relations:** 1.6% - **Food & Beverages:** 1.6% - **Other:** 3.3% --- ## Alternatives ### Alternatives to Epic - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (330 reviews) - [Cerner](https://www.g2.com/products/cerner/reviews) — 3.5/5 stars (239 reviews) - [WebPT](https://www.g2.com/products/webpt/reviews) — 4.4/5 stars (162 reviews) - [PointClickCare Senior Living Platform](https://www.g2.com/products/pointclickcare-senior-living-platform/reviews) — 4.2/5 stars (26 reviews) - [PointClickCare Skilled Nursing Platform](https://www.g2.com/products/pointclickcare-skilled-nursing-platform/reviews) — 4.5/5 stars (16 reviews) - [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews) - [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (297 reviews) - [NextGen Healthcare EHR](https://www.g2.com/products/nextgen-healthcare-ehr/reviews) — 3.7/5 stars (166 reviews) - [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.8/5 stars (304 reviews) ### Alternatives to eClinicalWorks - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews) - [Cerner](https://www.g2.com/products/cerner/reviews) — 3.5/5 stars (239 reviews) - [NextGen Healthcare EHR](https://www.g2.com/products/nextgen-healthcare-ehr/reviews) — 3.7/5 stars (166 reviews) - [WebPT](https://www.g2.com/products/webpt/reviews) — 4.4/5 stars (162 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (330 reviews) - [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews) - [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (338 reviews) - [Meditech Expanse](https://www.g2.com/products/meditech-expanse/reviews) — 3.1/5 stars (116 reviews) ### Alternatives to Carepatron - [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (297 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (330 reviews) - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews) - [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.8/5 stars (304 reviews) - [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews) - [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (338 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews) - [Vagaro](https://www.g2.com/products/vagaro/reviews) — 4.6/5 stars (393 reviews) - [CharityTracker](https://www.g2.com/products/charitytracker/reviews) — 4.6/5 stars (337 reviews) ### Alternatives to Practice Fusion - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) — 4.1/5 stars (257 reviews) - [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (330 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews) - [Spruce Health](https://www.g2.com/products/spruce-health/reviews) — 4.7/5 stars (338 reviews) - [SimplePractice](https://www.g2.com/products/simplepractice/reviews) — 4.1/5 stars (127 reviews) - [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.8/5 stars (304 reviews) - [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (297 reviews) - [RXNT](https://www.g2.com/products/rxnt/reviews) — 4.2/5 stars (53 reviews) --- ## Top Discussions ### Epic - Title: [What does Epic software do?](https://www.g2.com/discussions/what-does-epic-software-do) — 2 comments > **Top comment:** "Electronic health record utilized by many hospitals and hospital systems" - Title: [What is the easiest way to access inputting diagnoses?](https://www.g2.com/discussions/26725-what-is-the-easiest-way-to-access-inputting-diagnoses) — 2 comments, 1 upvote > **Top comment:** "if sending to another physician via a referral, there is a field called dx/px; where you can either free text the diagnosis / procedure, or use one of the..." - Title: [What is the easiest way to access inputting diagnoses?](https://www.g2.com/discussions/25537-what-is-the-easiest-way-to-access-inputting-diagnoses) — 2 comments, 1 upvote > **Top comment:** "I am searching for this too. I am finding that people are frustrated and possibly not using to exact diagnosis." - Title: [Why is epic software so popular?](https://www.g2.com/discussions/why-is-epic-software-so-popular) — 1 comment > **Top comment:** "Easy and convenient whether you are a user or provider. " - Title: [What is the easiest way to access inputting diagnoses?](https://www.g2.com/discussions/what-is-the-easiest-way-to-access-inputting-diagnoses-bd0b4619-7145-41b2-9dfd-44b496bc9150) — 1 comment > **Top comment:** "Summary, SBARP, and you can edit their problem list!" ### eClinicalWorks No discussions available for this product. ### Carepatron No discussions available for this product. ### Practice Fusion - Title: [Who does customer support take so long to respond or to fix an issue?](https://www.g2.com/discussions/13798-who-does-customer-support-take-so-long-to-respond-or-to-fix-an-issue) — 1 comment, 1 upvote > **Top comment:** "i don't have an answer for you. hopefully the issue that you were having is resolved" --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/epic-vs-eclinicalworks-vs-carepatron-vs-practice-fusion)