Compare Envoy Visitors and The Receptionist 
At a Glance
Market Segments
Mid-Market (56.7% of reviews)
Mid-Market (50.8% of reviews)
Entry-Level Pricing
Free
$60.00 24 Employee Contacts Per Month
Envoy Visitors
Star Rating
(401)4.8 out of 5
Market Segments
Mid-Market (56.7% of reviews)
Entry-Level Pricing
Free
Browse all 4 pricing plansThe Receptionist
Star Rating
(407)4.8 out of 5
Market Segments
Mid-Market (50.8% of reviews)
Entry-Level Pricing
$60.00 24 Employee Contacts Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that both Envoy Visitors and The Receptionist excel in visitor check-in, each receiving a high score of 9.6, making the check-in process seamless and efficient for guests.
- Reviewers mention that while Envoy Visitors has a solid mail management feature with a score of 8.6, The Receptionist outperforms it slightly with a score of 8.9, indicating a more robust handling of mail and packages.
- G2 users highlight that The Receptionist offers superior hardware integration with a score of 9.5 compared to Envoy's 9.0, suggesting that The Receptionist may provide a more versatile setup with various hardware options.
- Users on G2 report that The Receptionist shines in automation features, scoring 9.4, while Envoy Visitors scores 9.0, indicating that The Receptionist may offer more advanced automation capabilities for managing visitor flows.
- Reviewers mention that both platforms provide excellent analytics, but The Receptionist edges out with a score of 9.3 compared to Envoy's 9.1, suggesting that users may find more insightful reporting options with The Receptionist.
- Users say that while both products have strong support ratings, The Receptionist has a slight advantage with a quality of support score of 9.7, compared to Envoy's 9.5, indicating a more responsive support team for troubleshooting and assistance.
Pricing
Entry-Level Pricing
Envoy Visitors
Basic
Free
For small workplaces with basic safety needs
- Unlimited visitors
- Host notifications
- Employee sign-in
The Receptionist
Basic (1-24 Employee Contacts)
$60.00
24 Employee Contacts Per Month
All features are available on all pricing plans. One month free if paid annually.
- Unlimited Visitor Check-Ins
- Unlimited SMS and Email Notifications
- Unlimited iPads per Office Location (physical address)
Free Trial
Envoy Visitors
Free Trial is available
The Receptionist
Free Trial is available
Ratings
Meets Requirements
9.5
301
9.3
301
Ease of Use
9.6
303
9.5
303
Ease of Setup
9.4
217
9.3
288
Ease of Admin
9.4
230
9.5
285
Quality of Support
9.5
265
9.6
295
Has the product been a good partner in doing business?
9.5
213
9.6
284
Product Direction (% positive)
9.5
279
9.4
287
Features by Category
Platform Basics
9.6
185
9.6
160
8.6
135
8.7
105
Not enough data
8.2
12
Not enough data
8.5
12
Not enough data
6.2
10
Not enough data
5.7
9
Not enough data
7.7
11
Platform Data
9.0
160
9.2
134
9.1
158
9.3
141
9.5
179
9.3
141
9.4
180
9.6
150
Platform Interoperability
9.1
176
9.6
144
9.0
170
9.5
150
Platform Additional Functionality
9.0
149
9.1
110
Additional Functionality - Visitor Management
Not enough data
7.0
10
Not enough data
4.4
8
Not enough data
8.1
9
Not enough data
6.3
9
Categories
Categories
Shared Categories
Envoy Visitors and The Receptionist are categorized as Visitor Management
Unique Categories
Envoy Visitors has no unique categories
The Receptionist has no unique categories
Reviews
Reviewers' Company Size
Envoy Visitors
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
The Receptionist
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.5%
Computer Software
7.2%
Security and Investigations
4.1%
Non-Profit Organization Management
3.6%
Internet
3.6%
Other
72.1%
Mental Health Care
8.5%
Hospital & Health Care
7.3%
Aviation & Aerospace
3.8%
Electrical/Electronic Manufacturing
3.5%
Automotive
3.5%
Other
73.4%
Most Helpful Reviews
Envoy Visitors
Most Helpful Favorable Review
Johnelle Jade P.
Verified User in Telecommunications
Envoy helps me have eyes everywhere especially if we have applicants coming on. Regardless of my location in our building or if I am in a meeting, I am able to see if someone is looking for me.
Most Helpful Critical Review
Verified User in Events Services
I wish there was bulk upload on mobile instead of repeating process.
The Receptionist
Most Helpful Favorable Review
Verified User in Non-Profit Organization Management
The online support is great. Everyone is very knowledgeable and willing to help. The interface is very intuitive and user friendly.
Most Helpful Critical Review
Verified User in Computer & Network Security
The devices do not always communicate and often become disconnected from the network and/or Bluetooth stops working occasionally. There are limitations as far as what options can be added. The pictures printed on the badges could be much better. I...
Johnelle Jade P.
Verified User in Telecommunications
Envoy helps me have eyes everywhere especially if we have applicants coming on. Regardless of my location in our building or if I am in a meeting, I am able to see if someone is looking for me.
Verified User in Non-Profit Organization Management
The online support is great. Everyone is very knowledgeable and willing to help. The interface is very intuitive and user friendly.
Verified User in Events Services
I wish there was bulk upload on mobile instead of repeating process.
Verified User in Computer & Network Security
The devices do not always communicate and often become disconnected from the network and/or Bluetooth stops working occasionally. There are limitations as far as what options can be added. The pictures printed on the badges could be much better. I...
Alternatives
Discussions
What is an envoy?
4 comments
DA
Simple and secure workplace technology, from the front desk to conference rooms. Envoy automates the tedious tasks so your teams can focus on the work that...Read more
What is envoy app?
3 comments
DA
Envoy app is where Set and share your workplace schedule, submit your proof of vaccination or certify that you're healthy, reserve a desk near your team,...Read more
What hardware do I need to use Envoy?
1 comment
CA
Apple IPAD and a brother thermal label printer.Read more
Is receptionist software allow to integrate with third party application?
4 comments
BM
Yes, you'll use Zapier as the integration component....Read more
Is support included?
3 comments
BM
Yes, support is included.
" Do you charge for support?
Written by Jessica Marshall
Updated over a week ago
We will never charge you for support! We...Read more
Are all features included in the pricing?
3 comments
BM
"All plans include all features." https://thereceptionist.com/pricing/Read more
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