I greatly appreciate Employment Hero for its user-friendliness and the streamlined recruitment process it offers. The platform is intuitive, making it effortless to teach others. The implementation was straightforward, and integrating it with Employment...
Implementation has been slow and clunky. I'm finding the platform doesn't do what I want it to do and there is no consultant to speak to. All queries go through online chat which is not personable. I would have paid to have had a customer success consultant...
- self-serve for employees - good reporting - good privacy and data security policies - integrates with most ATS, has a well-documented API - a lot of the features you need are ready to go straight away - support team are quick to respond, helpful,...
Agents do not forward product related feedback to product or engineering team I don't feel that customer feedback matters Agents write follow up e-mail all the time instead of letting the customer decide when they want to answer holiday setup is not...
I greatly appreciate Employment Hero for its user-friendliness and the streamlined recruitment process it offers. The platform is intuitive, making it effortless to teach others. The implementation was straightforward, and integrating it with Employment...
- self-serve for employees - good reporting - good privacy and data security policies - integrates with most ATS, has a well-documented API - a lot of the features you need are ready to go straight away - support team are quick to respond, helpful,...
Implementation has been slow and clunky. I'm finding the platform doesn't do what I want it to do and there is no consultant to speak to. All queries go through online chat which is not personable. I would have paid to have had a customer success consultant...
Agents do not forward product related feedback to product or engineering team I don't feel that customer feedback matters Agents write follow up e-mail all the time instead of letting the customer decide when they want to answer holiday setup is not...