Compare Dr. Explain and Help & Manual 
At a Glance
Market Segments
Small-Business (75.9% of reviews)
Small-Business (85.0% of reviews)
Entry-Level Pricing
350 USD
$1099
Dr. Explain
Star Rating
(29)4.5 out of 5
Market Segments
Small-Business (75.9% of reviews)
Entry-Level Pricing
350 USD
Browse all 3 pricing plansHelp & Manual
Star Rating
(22)4.8 out of 5
Market Segments
Small-Business (85.0% of reviews)
Entry-Level Pricing
$1099
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that Dr. Explain excels in its "user-friendly interface," making it easier for small businesses to create documentation quickly, while Help & Manual is noted for its "robust feature set" that can be overwhelming for new users.
- Users report that Dr. Explain's "ease of setup" is a significant advantage, with many finding it straightforward to get started, whereas Help & Manual users mention that the "initial learning curve" can be steep due to its extensive capabilities.
- Reviewers mention that Help & Manual offers superior "quality of support," with many praising the responsiveness and helpfulness of their customer service, while Dr. Explain's support is described as "adequate but not exceptional."
- G2 users highlight that Dr. Explain's "collaboration features" are particularly beneficial for small teams, allowing for easy sharing and editing, while Help & Manual is recognized for its "advanced publishing options," which cater to more complex documentation needs.
- Users on G2 report that Dr. Explain has a "strong product direction," with frequent updates and improvements based on user feedback, while Help & Manual's product direction is seen as "stable but less innovative" in comparison.
- Reviewers say that the "entry-level price" of Dr. Explain makes it a more accessible option for small businesses, while Help & Manual's higher price point is justified by its "comprehensive features" that appeal to larger organizations with more complex documentation requirements.
Featured Products
Sponsored
HelpSmith
(16)
Help Authoring Tool (HAT)
Visit Website
Pricing
Entry-Level Pricing
Dr. Explain
Advanced License
350
USD
- Allows create online manuals and help files
- Allows create PDF documents
Help & Manual
Server Edition
$1099
Floating server license for one user at a time. The total number of users is unlimited. Server licenses are great for small to medium authoring teams.
Free Trial
Dr. Explain
Free Trial is available
Help & Manual
No trial information availableRatings
Meets Requirements
9.0
27
9.4
20
Ease of Use
9.2
28
8.7
20
Ease of Setup
9.4
16
9.1
11
Ease of Admin
9.3
15
9.5
11
Quality of Support
8.3
21
9.5
18
Has the product been a good partner in doing business?
9.0
15
9.8
9
Product Direction (% positive)
8.3
28
9.4
20
Categories
Categories
Shared Categories
Dr. Explain and Help & Manual are categorized as Help Authoring Tool (HAT)
Unique Categories
Dr. Explain has no unique categories
Help & Manual has no unique categories
Reviews
Reviewers' Company Size
Dr. Explain
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Help & Manual
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
31.0%
Information Technology and Services
13.8%
Wireless
3.4%
Wholesale
3.4%
Telecommunications
3.4%
Other
44.8%
Computer Software
50.0%
Information Technology and Services
10.0%
Education Management
10.0%
Telecommunications
5.0%
Mechanical or Industrial Engineering
5.0%
Other
20.0%
Most Helpful Reviews
Dr. Explain
Most Helpful Favorable Review
Victor W.
Verified User in Computer Software
Help file production is very fast and high quality. Well-chosen default settings mean that I can get a technical document produced quickly, yet it permits deep access for customizations of document appearance, styles, etc. One of the exciting aspects of...
Most Helpful Critical Review
Verified User in Internet
difficulty exporting not the same shortcuts i knew.
Help & Manual
Most Helpful Favorable Review
Verified User in Computer Software
This is an affordable product that does exactly what it says it will do: create a nice online help packager. If you don't want to deal with XML and other manual markup, you don't have to. Support is very responsive.
Most Helpful Critical Review
Victor W.
Verified User in Computer Software
Help file production is very fast and high quality. Well-chosen default settings mean that I can get a technical document produced quickly, yet it permits deep access for customizations of document appearance, styles, etc. One of the exciting aspects of...
Verified User in Computer Software
This is an affordable product that does exactly what it says it will do: create a nice online help packager. If you don't want to deal with XML and other manual markup, you don't have to. Support is very responsive.
Verified User in Internet
difficulty exporting not the same shortcuts i knew.
Alternatives
Discussions
Dr. Explain has no discussions with answers
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1 comment
MA
Certainly! Please provide the text you would like translated.Read more
Help & Manual has no more discussions with answers
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