The CS Disco Platform is very easy to use and incredibly intuitive. Anyone can learn to use it.
Billing, lack of transparency on data usage, terms of service, nickle and diming for everything (e.g., help deleting a matter). It's either do it yourself or pay through the nose. There's no in between.
I value the response of customer service and also how easy the platform is to navigate. Tagging is straight farward and any one can learn to upload files.
QC review of productions are not easily accomplished -- there is no ability to filter data fields to confirm responsiveness, privilege, redaction, and confidentiality tagging for the dataset. Indepdent searches are required and need to be rerun after each...
The CS Disco Platform is very easy to use and incredibly intuitive. Anyone can learn to use it.
I value the response of customer service and also how easy the platform is to navigate. Tagging is straight farward and any one can learn to upload files.
Billing, lack of transparency on data usage, terms of service, nickle and diming for everything (e.g., help deleting a matter). It's either do it yourself or pay through the nose. There's no in between.
QC review of productions are not easily accomplished -- there is no ability to filter data fields to confirm responsiveness, privilege, redaction, and confidentiality tagging for the dataset. Indepdent searches are required and need to be rerun after each...