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- Device Magic
- TrueContext, formerly ProntoForms
- Device Magic-vs-TrueContext, formerly ProntoForms
Compare Device Magic and TrueContext, formerly ProntoForms 
TrueContext, formerly ProntoForms
Optimized for quick response
At a Glance
Market Segments
Small-Business (48.7% of reviews)
Mid-Market (38.1% of reviews)
Entry-Level Pricing
$0
$25.00
Device Magic
Star Rating
(40)4.1 out of 5
Market Segments
Small-Business (48.7% of reviews)
Entry-Level Pricing
$0
Browse all 3 pricing plansTrueContext, formerly ProntoForms
Star Rating
(374)4.5 out of 5
Market Segments
Mid-Market (38.1% of reviews)
Entry-Level Pricing
$25.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TrueContext, formerly ProntoForms, excels in its mobile-friendly forms with a score of 8.5, making it easier for field workers to access and fill out forms on the go, while Device Magic, with a score of 8.0, is noted for its slightly less intuitive mobile interface.
- Reviewers mention that TrueContext's document management capabilities score 8.5, allowing for better organization and retrieval of documents, whereas Device Magic's score of 7.0 indicates room for improvement in this area.
- G2 users highlight TrueContext's superior quality of support with a rating of 8.8, often praising the responsiveness and helpfulness of the support team, while Device Magic, despite a solid score of 9.2, has received mixed reviews regarding the timeliness of their support responses.
- Users on G2 report that TrueContext's workflow automation features, rated at 8.3, provide robust options for streamlining processes, while Device Magic's score of 7.7 suggests that its automation capabilities may not be as comprehensive.
- Reviewers mention that TrueContext's API builder is rated at 7.9, which allows for better integration with other systems, while Device Magic's API capabilities are noted to be less flexible, impacting users who require extensive customization.
- Users say that TrueContext's data capture functionality, rated at 8.7, is highly effective for collecting and analyzing field data, whereas Device Magic, with a score of 8.1, is seen as slightly less efficient in this critical area.
Featured Products
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Pricing
Entry-Level Pricing
Device Magic
Free
$0
- Unlimited Forms
- Unlimited Submissions and Storage
- Native iOS and Android Apps with Offline Access
TrueContext, formerly ProntoForms
Essentials
$25.00
For field teams looking to start their digitization journey
Gear up your organization for the potential of real-time field data
- Advanced data collection
- Straightforward business logic
- Professional documentation
Free Trial
Device Magic
Free Trial is available
TrueContext, formerly ProntoForms
No trial information availableRatings
Meets Requirements
8.7
32
8.8
307
Ease of Use
9.0
32
8.7
308
Ease of Setup
8.3
28
8.1
242
Ease of Admin
8.7
28
8.5
243
Quality of Support
9.2
33
8.8
285
Has the product been a good partner in doing business?
8.8
29
8.9
237
Product Direction (% positive)
8.5
32
9.2
311
Features by Category
Digital Workflows
Not enough data
8.1
24
Not enough data
8.0
24
Not enough data
8.5
23
Forms
Not enough data
8.1
25
Not enough data
7.0
22
Not enough data
8.5
25
Automation
Not enough data
8.3
25
Not enough data
8.4
25
Not enough data
8.1
25
Not enough data
7.7
22
Development Tools
Not enough data
8.5
103
|
Verified
Not enough data
7.9
84
|
Verified
Not enough data
8.2
92
|
Verified
Field Tools
Not enough data
8.0
81
|
Verified
Not enough data
8.8
108
|
Verified
Not enough data
8.4
104
|
Verified
Not enough data
8.7
115
|
Verified
Not enough data
8.5
110
|
Verified
Not enough data
8.5
98
|
Verified
Back Office Tools
Not enough data
8.6
108
|
Verified
Not enough data
8.8
110
|
Verified
Not enough data
8.1
99
|
Verified
Planning
Not enough data
8.8
82
Not enough data
8.2
74
Not enough data
7.8
65
Not enough data
8.4
74
Execution
Not enough data
7.9
65
Not enough data
7.9
73
Not enough data
8.7
87
Not enough data
8.1
85
Not enough data
8.1
64
Analytics
Not enough data
8.3
70
Not enough data
7.8
61
Not enough data
8.0
61
Generative AI
Not enough data
6.3
43
Not enough data
6.0
43
Before the Job
Not enough data
7.6
81
Not enough data
8.3
93
Not enough data
8.4
91
Not enough data
7.6
76
On the Job
Not enough data
8.3
101
Not enough data
8.3
89
Not enough data
7.8
82
Not enough data
8.0
88
Not enough data
7.6
78
After the Job
Not enough data
8.7
109
Not enough data
8.3
97
Not enough data
7.6
75
Not enough data
7.9
77
Categories
Categories
Shared Categories
Device Magic and TrueContext, formerly ProntoForms are categorized as Mobile Forms Automation and Inspection Management
Unique Categories
Device Magic is categorized as Fire Department
TrueContext, formerly ProntoForms is categorized as Digital Process Automation (DPA), Salesforce AppExchange Apps, and Field Service Management
Reviews
Reviewers' Company Size
Device Magic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TrueContext, formerly ProntoForms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
10.3%
Construction
10.3%
Hospital & Health Care
7.7%
Renewables & Environment
5.1%
Oil & Energy
5.1%
Other
61.5%
Construction
18.1%
Oil & Energy
9.0%
Information Technology and Services
4.4%
Telecommunications
3.8%
Retail
3.3%
Other
61.4%
Most Helpful Reviews
Device Magic
Most Helpful Favorable Review
Lyndsay C.
Verified User in Logistics and Supply Chain
Offline access is an essential feature. The developers constantly upgrade and add new features. Integration is key and Device Magic delivers. Connectors and destinations make it a winning app. Desktop configuration is a welcome addition
Most Helpful Critical Review
Verified User in Retail
After cancelling my account and forgetting to switch from annual to a monthly subscription, device magic decided to bill the full annual amount (fair enough as i forgot). I explained the situation that i wasn't using the product but they didn't care and...
TrueContext, formerly ProntoForms
Most Helpful Favorable Review
Nick F.
Verified User in Real Estate
I like how the forms are customizable and easy enough to have multiple team members use it in english and spanish with the same and consistent end results. The forms walk you through the next steps and that helps with time management and builds positive...
Most Helpful Critical Review
Christopher H.
Verified User in Automotive
Lack of communication and follow up on concerns.
Lyndsay C.
Verified User in Logistics and Supply Chain
Offline access is an essential feature. The developers constantly upgrade and add new features. Integration is key and Device Magic delivers. Connectors and destinations make it a winning app. Desktop configuration is a welcome addition
Nick F.
Verified User in Real Estate
I like how the forms are customizable and easy enough to have multiple team members use it in english and spanish with the same and consistent end results. The forms walk you through the next steps and that helps with time management and builds positive...
Verified User in Retail
After cancelling my account and forgetting to switch from annual to a monthly subscription, device magic decided to bill the full annual amount (fair enough as i forgot). I explained the situation that i wasn't using the product but they didn't care and...
Christopher H.
Verified User in Automotive
Lack of communication and follow up on concerns.
Discussions
Can you only use mobile forms on a smartphone?
1 comment
Official Response from Device Magic
Device Magic mobile forms are designed to be completed on mobile devices, including smartphones and tablets, through the forms app. Users with Enterprise...Read more
Does the mobile device need to be connected to internet or cell service to complete forms?
1 comment
Official Response from Device Magic
No. Device Magic mobile forms are fully functional with or without internet access. So no matter where you are, forms can be completed in the app, and will...Read more
How do I create mobile forms and get started with Device Magic?
1 comment
Official Response from Device Magic
You can create an account by starting a free trial on our website, or by downloading the app on an Apple, Android, or Amazon device. Once you have your...Read more
Automated mobile workflows?
1 comment
Official Response from TrueContext, formerly ProntoForms
An automated mobile workflow is more than just a digital form: it is an end-to-end solution that takes your data from the field, draws it into the back...Read more
Does ProntoForms work on both Android and iOS?
1 comment
Official Response from TrueContext, formerly ProntoForms
The ProntoForms app is available on Android, iOS, and Windows devices, as well as on Windows 10 for PC. Read more
Does ProntoForms work offline?
1 comment
Official Response from TrueContext, formerly ProntoForms
The ProntoForms app can be used to collect and access data offline; forms submitted while offline are sent when network connectivity is restored. Read more
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