# DCImanager vs Device42, A Freshworks Company Comparison

| | DCImanager | Device42, A Freshworks Company | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 11 | 51 | 
| **Largest Market Segment** | Small-Business (63.6% of reviews) | Enterprise (47.8% of reviews) | 
| **Entry Level Price** | Free Trial | $ Up to 250 devices | 

---
## Top Pros & Cons

### DCImanager

**Not enough data**

### Device42, A Freshworks Company

Pros:
- Asset Management (1 reviews)
- Ease of Use (1 reviews)

Cons:
- Complexity (1 reviews)
- Latency Issues (1 reviews)

---
## Ratings Comparison
| Rating | DCImanager | Device42, A Freshworks Company | 
|---|---|---|
  | **Meets Requirements** | 9.4 (9 reviews) | 9.0 (40 reviews) | 
  | **Ease of Use** | 9.8 (9 reviews) | 8.9 (41 reviews) | 
  | **Ease of Setup** | 8.8 (7 reviews) | 8.5 (37 reviews) | 
  | **Ease of Admin** | 9.5 (7 reviews) | 8.8 (33 reviews) | 
  | **Quality of Support** | 9.8 (9 reviews) | 9.5 (39 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.8 (7 reviews) | 9.5 (32 reviews) | 
  | **Product Direction (% positive)** | 10.0 (7 reviews) | 9.4 (39 reviews) | 

---
## Pricing

### DCImanager

#### Entry-Level Pricing

Plan: DCImanager 6 Trial version

Price: Free Trial

Description: Take advantage of a free 30-day trial to experience all the benefits of the DCImanager platform. Сontuct us and get your trial license details to the specified email address in just a few seconds.

Key Features:
- All features from paid version of the product

[Browse all 4 editions](https://www.g2.com/products/dcimanager/pricing)

#### Free Trial

Yes

### Device42, A Freshworks Company

#### Entry-Level Pricing

Plan: Basic

Price: $ Up to 250 devices


[Browse all 4 editions](https://www.g2.com/products/device42-a-freshworks-company/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Network Access Control (NAC)

| Product | Score | Reviews |
|---|---|---|
| **DCImanager** | N/A | N/A |
| **Device42, A Freshworks Company** | N/A | N/A |

#### Data

| Feature | DCImanager | Device42, A Freshworks Company | 
|---|---|---|
| **Data Protection** | Not enough data | Not enough data | 
| **Remote Access** | Not enough data | Not enough data | 
| **Network Access** | Not enough data | Not enough data | 

#### Network

| Feature | DCImanager | Device42, A Freshworks Company | 
|---|---|---|
| **Security** | Not enough data | Not enough data | 
| **Scaling** | Not enough data | Not enough data | 
| **Audit** | Not enough data | Not enough data | 

#### Logistics

| Feature | DCImanager | Device42, A Freshworks Company | 
|---|---|---|
| **Processes** | Not enough data | Not enough data | 
| **Blockage** | Not enough data | Not enough data | 
| **IoT** | Not enough data | Not enough data | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **DCImanager** | N/A | N/A |
| **Device42, A Freshworks Company** | 8.3/10 | 18 |

#### Asset Inventory

| Feature | DCImanager | Device42, A Freshworks Company | 
|---|---|---|
| **Hardware Asset Inventory** | Not enough data | 9.1 (16 reviews) | 
| **Software Asset Inventory** | Not enough data | 8.8 (12 reviews) | 
| **Cloud Asset Inventory** | Not enough data | 8.1 (9 reviews) | 
| **Mobile Asset Inventory** | Not enough data | 6.9 (6 reviews) | 
| **Asset Discovery** | Not enough data | 8.8 (13 reviews) | 

#### Generative AI

| Feature | DCImanager | Device42, A Freshworks Company | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Generation** | Not enough data | Not enough data | 

#### Agentic AI - IT Asset Management

| Feature | DCImanager | Device42, A Freshworks Company | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Management

| Feature | DCImanager | Device42, A Freshworks Company | 
|---|---|---|
| **Central Dashboard** | Not enough data | 8.1 (14 reviews) | 
| **Asset Policy Management** | Not enough data | Feature Not Available | 
| **Risk Management** | Not enough data | Feature Not Available | 
| **Integrations** | Not enough data | 8.6 (14 reviews) | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **DCImanager** | N/A | N/A |
| **Device42, A Freshworks Company** | N/A | N/A |

#### ServiceNow Apps

| Feature | DCImanager | Device42, A Freshworks Company | 
|---|---|---|
| **ServiceNow Integration** | Not enough data | Not enough data | 
| **Value** | Not enough data | Not enough data | 

#### Agentic AI - ServiceNow Store Apps

| Feature | DCImanager | Device42, A Freshworks Company | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Data Center Infrastructure Management (DCIM)

| Product | Score | Reviews |
|---|---|---|
| **DCImanager** | N/A | N/A |
| **Device42, A Freshworks Company** | 8.9/10 | 8 |

#### Performance Management

| Feature | DCImanager | Device42, A Freshworks Company | 
|---|---|---|
| **Workflow Automation** | Not enough data | Feature Not Available | 
| **Change Management** | Not enough data | Not enough data | 
| **Real Time Reporting** | Not enough data | Not enough data | 

#### Monitoring

| Feature | DCImanager | Device42, A Freshworks Company | 
|---|---|---|
| **Server Performance** | Not enough data | Not enough data | 
| **Energy Consumption** | Not enough data | Not enough data | 
| **Space Planning** | Not enough data | 8.9 (6 reviews) | 

### Network Management Tools

| Product | Score | Reviews |
|---|---|---|
| **DCImanager** | N/A | N/A |
| **Device42, A Freshworks Company** | N/A | N/A |

#### Management

| Feature | DCImanager | Device42, A Freshworks Company | 
|---|---|---|
| **Network Automation** | Not enough data | Not enough data | 
| **Network Traffic Analyzer** | Not enough data | Not enough data | 
| **User Provisioning** | Not enough data | Not enough data | 
| **Network Analytics** | Not enough data | Not enough data | 
| **Resource Maintenance** | Not enough data | Not enough data | 

#### Monitoring

| Feature | DCImanager | Device42, A Freshworks Company | 
|---|---|---|
| **Network Monitoring** | Not enough data | Not enough data | 
| **Network Discovery** | Not enough data | Not enough data | 
| **Network Asset Mapping** | Not enough data | Not enough data | 

#### Support

| Feature | DCImanager | Device42, A Freshworks Company | 
|---|---|---|
| **Real-time alerting** | Not enough data | Not enough data | 
| **Hybrid Infrastructure Support** | Not enough data | Not enough data | 
| **API Integration** | Not enough data | Not enough data | 

#### Agentic AI - Network Management Tools

| Feature | DCImanager | Device42, A Freshworks Company | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Data Center Infrastructure Management (DCIM) Software](https://www.g2.com/categories/data-center-infrastructure-management-dcim)

**Unique to DCImanager (2):** [Network Management Tools](https://www.g2.com/categories/network-management-tools), [Network Access Control Software](https://www.g2.com/categories/network-access-control-nac)

**Unique to Device42, A Freshworks Company (2):** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management)


---
## Reviewer Demographics

### By Company Size

| Segment | DCImanager | Device42, A Freshworks Company | 
|---|---|---|
| **Small-Business** | 63.6% | 17.4% | 
| **Mid-Market** | 36.4% | 34.8% | 
| **Enterprise** | 0% | 47.8% | 

### By Industry

#### DCImanager

- **Information Technology and Services:** 27.3%
- **Computer Networking:** 18.2%
- **Telecommunications:** 9.1%
- **Program Development:** 9.1%
- **Logistics and Supply Chain:** 9.1%
- **Information Services:** 9.1%
- **Computer Software:** 9.1%
- **Computer & Network Security:** 9.1%

#### Device42, A Freshworks Company

- **Information Technology and Services:** 23.9%
- **Financial Services:** 10.9%
- **Computer Software:** 8.7%
- **Leisure, Travel & Tourism:** 6.5%
- **Insurance:** 6.5%
- **Military:** 4.3%
- **Education Management:** 4.3%
- **Government Administration:** 4.3%
- **Apparel & Fashion:** 2.2%
- **Computer & Network Security:** 2.2%
- **Other:** 26.1%

---
## Alternatives

### Alternatives to DCImanager

- [Auvik](https://www.g2.com/products/auvik-networks/reviews) — 4.5/5 stars (380 reviews)
- [SolarWinds Observability](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews) — 4.3/5 stars (855 reviews)
- [Check Point Next Generation Firewalls (NGFWs)](https://www.g2.com/products/check-point-next-generation-firewalls-ngfws/reviews) — 4.5/5 stars (591 reviews)
- [ThreatLocker Zero Trust Platform](https://www.g2.com/products/threatlocker-zero-trust-platform/reviews) — 4.8/5 stars (481 reviews)
- [Site24x7](https://www.g2.com/products/site24x7/reviews) — 4.6/5 stars (440 reviews)
- [Progress WhatsUp Gold](https://www.g2.com/products/progress-whatsup-gold/reviews) — 4.4/5 stars (388 reviews)
- [IBM Turbonomic](https://www.g2.com/products/ibm-turbonomic/reviews) — 4.4/5 stars (310 reviews)
- [OpManager Nexus](https://www.g2.com/products/opmanager-nexus/reviews) — 4.5/5 stars (218 reviews)
- [Coro Cybersecurity](https://www.g2.com/products/coro-cybersecurity/reviews) — 4.7/5 stars (231 reviews)
- [BackBox](https://www.g2.com/products/backbox/reviews) — 4.5/5 stars (187 reviews)

### Alternatives to Device42, A Freshworks Company

- [Lansweeper](https://www.g2.com/products/lansweeper/reviews) — 4.4/5 stars (68 reviews)
- [Nlyte](https://www.g2.com/products/nlyte/reviews) — 4.5/5 stars (51 reviews)
- [BMC Helix Discovery](https://www.g2.com/products/bmc-helix-discovery/reviews) — 4.3/5 stars (63 reviews)
- [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) — 4.3/5 stars (785 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4407 reviews)
- [ServiceNow IT Asset Management](https://www.g2.com/products/servicenow-it-asset-management/reviews) — 4.3/5 stars (481 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1337 reviews)
- [Scrut Automation](https://www.g2.com/products/scrut-automation/reviews) — 4.9/5 stars (1313 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1214 reviews)
- [IT Glue](https://www.g2.com/products/it-glue/reviews) — 4.6/5 stars (706 reviews)

---
## Top Discussions

### DCImanager

No discussions available for this product.

### Device42, A Freshworks Company

- Title: [What is a CMDB used for?](https://www.g2.com/discussions/what-is-a-cmdb-used-for) — 1 comment
  > **Top comment:** "Based on ITIL's best practices, a CMDB is your Configuration Management Database, a central repository of all configuration items. It is used for managing IT..."
- Title: [How much does Device42 cost?](https://www.g2.com/discussions/how-much-does-device42-cost) — 1 comment
  > **Top comment:** "Device42 is priced on an annual subscription model, and generally about 1/3 of the cost of the major software vendors. But it is not all just about the price..."
- Title: [How does Device42 work?](https://www.g2.com/discussions/how-does-device42-work) — 1 comment
  > **Top comment:** "In a nutshell - Device42 uses a variety of protocols to discover legacy as well as the latest technologies in your environment, across on-premises and cloud...."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/dcimanager-vs-device42-a-freshworks-company)