# Datto RMM vs Pulseway Comparison --- ## AI Generated Summary - **G2 reviewers report** that Pulseway excels in mobile support, allowing IT stakeholders to manage and monitor systems from anywhere. Users appreciate the lightweight design and simple dashboard, which enhances remote monitoring capabilities. - **Users say** that Datto RMM stands out for its ease of use and rich feature set, with many praising its seamless integration with third-party tools like IT Glue and Kaseya products. This integration is seen as a significant advantage for those looking to streamline their IT services. - **According to verified reviews** , Pulseway's patch management features are robust, with users highlighting its ability to provide timely alerts and statistics related to endpoint monitoring, which is crucial for maintaining system health. - **Reviewers mention** that while Datto RMM has a slightly lower star rating, it compensates with a larger user base and more recent reviews, indicating a strong market presence and ongoing user satisfaction. - **G2 reviewers note** that Pulseway's high scores in ease of setup and administration make it a favorable choice for small businesses, as users find the onboarding process intuitive and straightforward. - **Users highlight** that Datto RMM is a core part of many Managed Service Providers' offerings, with its ability to create custom components providing flexibility and enhancing service delivery, making it a preferred choice for larger IT operations. --- ## Frequently Asked Questions ### What is the difference between Pulseway vs Datto RMM? Pulseway and Datto RMM are both highly rated Remote Monitoring & Management platforms, but Pulseway stands out for its intuitive interface and ease of setup, while Datto RMM is noted for its strong integrations with other IT management tools. | [Pulseway](https://www.g2.com/products/pulseway/reviews) | [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) | | --- | --- | | 4.5/5 (125 reviews) | 4.5/5 (795 reviews) | | Small-Business | Small-Business | | 9.0 | 8.7 | | 9.0 | 8.4 | | Intuitive (9 all-time mentions) | Integrates with Autotask (59 all-time mentions) | ### How do the pricing models of Pulseway and Datto RMM compare? Pulseway is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Datto RMM. - **Pulseway:** In recent reviews, many cite clear, predictable, and lower pricing than competitors, with several noting strong value for small businesses. - **Datto RMM:** Reviewers do not highlight pricing as a standout strength or weakness, and no recent reviews cite pricing as a switching reason. - **Switching Reason:** Recent Pulseway reviewers mention switching from other RMMs due to Pulseway's lower and more predictable pricing. ### What are the best alternatives to Pulseway and Datto RMM? The top three alternatives to Pulseway and Datto RMM are NinjaOne, Atera, and TeamViewer. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Pulseway](https://www.g2.com/products/pulseway/reviews) | 4.5/5 (125) | Small-Business | Clear, predictable, and lower pricing than competitors | Intuitive interface and easy setup | | [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) | 4.5/5 (795) | Small-Business | — | Strong integrations with Autotask and IT Glue | | [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5 (5027) | Mid-Market | — | Highly rated for ease of use and automation | | [Atera](https://www.g2.com/products/atera/reviews) | 4.6/5 (1247) | Small-Business | — | All-in-one RMM and PSA platform | | [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5 (4155) | Small-Business | — | Remote access and support capabilities | ### Which Remote Monitoring & Management (RMM) features should I prioritize when comparing Pulseway and Datto RMM? Buyers comparing Pulseway and Datto RMM should prioritize Patch Management, Integrations, Automation, Ease of Setup, and Quality of Support. - **Patch Management:** Pulseway (robust automation, 4 all-time mentions); Datto RMM (frequent reviewer praise for patching, cited as a core benefit) - **Integrations:** Pulseway (Integrations, 6 all-time mentions); Datto RMM (Autotask, 59 all-time mentions; IT Glue, 30 all-time mentions) - **Automation:** Pulseway (Automation, 4 all-time mentions); Datto RMM (automation cited as a key benefit in recent reviews) - **Ease of Setup:** Pulseway (9.0); Datto RMM (8.7) - **Quality of Support:** Pulseway (9.0); Datto RMM (8.4) ### What are the pros and cons of Pulseway vs Datto RMM? Pulseway's headline strength is its intuitive interface and easy setup, while Datto RMM stands out for its integrations with Autotask and IT Glue. - **Pulseway strengths:** Intuitive (9 all-time mentions), Easy Setup (8), Implementation Ease (7), Easy Integrations (6), User Interface (6), Automation (4), Time-saving (4), Comprehensive Monitoring (3) - **Pulseway trade-offs:** Limited Features (4 all-time mentions), occasional clunky UI, incomplete modules, and higher pricing compared to some competitors - **Datto RMM strengths:** Strong integrations with Autotask (59 all-time mentions) and IT Glue (30), robust automation, flexible scripting, and centralized management - **Datto RMM trade-offs:** Reviewers note patch management can be complex, initial setup may be lengthy, and remote tools sometimes lack responsiveness ### Is Pulseway or Datto RMM better for small businesses? Pulseway is the better fit for small businesses, with a strong small-business segment and reviewer sentiment highlighting ease of use and setup. - **Pulseway:** Largest segment is Small-Business; reviewers consistently praise its intuitive interface, fast onboarding, and suitability for small IT teams. - **Datto RMM:** Largest segment is Small-Business; reviewers note its flexibility and integrations, but mention a steeper learning curve and more complex setup for smaller teams. ### Which Remote Monitoring & Management (RMM) platform has better integrations? Datto RMM is favored for integrations, with reviewers citing extensive integration with Autotask and IT Glue. - **Pulseway:** Integrations and easy integrations are cited in 6 all-time mentions, with reviewers highlighting integration capabilities and ease of connecting with other tools. - **Datto RMM:** Integrates with Autotask (59 all-time mentions) and IT Glue (30), with reviewers frequently praising these integrations as a core strength. ### How do Pulseway and Datto RMM compare on customer support? Pulseway scores higher on Quality of Support (9.0 vs 8.4), a material difference in reviewer satisfaction. - **Pulseway:** Reviewers consistently highlight responsive, knowledgeable, and proactive support, with many citing direct account manager relationships and fast resolution times. - **Datto RMM:** Reviewers describe support as generally good and responsive, but with less frequent mention of personalized or standout experiences compared to Pulseway. ### Which is easier to implement, Pulseway or Datto RMM? Pulseway is rated higher for Ease of Setup (9.0 vs 8.7), with reviewers emphasizing its fast and straightforward implementation. - **Pulseway:** Reviewers frequently mention easy setup, quick onboarding, and minimal technical difficulties, with 8 all-time mentions for easy setup and 7 for implementation ease. - **Datto RMM:** Reviewers note that setup is generally straightforward but can be complex or lengthy for larger environments, with some citing a steeper learning curve. ### Which product has better Patch Management? Both Pulseway and Datto RMM are highly rated for Patch Management, with reviewers citing robust automation and ease of use for both platforms. - **Pulseway:** Patch Management is cited as a robust and automated feature in recent reviews, with 4 all-time mentions for automation and multiple reviewers highlighting its effectiveness for maintaining device health. - **Datto RMM:** Patch Management is frequently praised, with reviewers noting its ability to simplify compliance and automate updates, and several reviews specifically calling out patching as a core benefit. | | Datto RMM | Pulseway | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | | **Total Reviews** | 798 | 125 | | **Largest Market Segment** | Small-Business (64.0% of reviews) | Small-Business (52.1% of reviews) | | **Entry Level Price** | No pricing available | from $39 Tier based pricing | --- ## Top Pros & Cons ### Datto RMM Pros: - Ease of Use (85 reviews) - Automation (58 reviews) Cons: - Remote Access Issues (36 reviews) - Slow Performance (24 reviews) ### Pulseway Pros: - Intuitive (9 reviews) - Easy Setup (8 reviews) Cons: - Limited Features (4 reviews) - Limited Compatibility (3 reviews) --- ## Ratings Comparison | Rating | Datto RMM | Pulseway | |---|---|---| | **Meets Requirements** | 8.9 (665 reviews) | 9.0 (111 reviews) | | **Ease of Use** | 8.8 (753 reviews) | 9.0 (111 reviews) | | **Ease of Setup** | 8.7 (662 reviews) | 9.0 (102 reviews) | | **Ease of Admin** | 8.9 (506 reviews) | 9.2 (92 reviews) | | **Quality of Support** | 8.4 (602 reviews) | 9.0 (105 reviews) | | **Has the product been a good partner in doing business?** | 9.0 (479 reviews) | 9.3 (91 reviews) | | **Product Direction (% positive)** | 9.1 (659 reviews) | 8.8 (109 reviews) | --- ## Pricing ### Datto RMM #### Entry-Level Pricing No pricing available #### Free Trial Yes ### Pulseway #### Entry-Level Pricing Plan: Business Price: from $39 Tier based pricing Description: From 20 Monitored Systems Key Features: - Remote Monitoring and Management - Instant Alerts - Native Mobile Apps [Learn more about Pulseway](https://www.g2.com/products/pulseway/reviews) #### Free Trial Yes --- ## Features Comparison By Category ### Patch Management | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **Pulseway** | N/A | N/A | #### Additional Functionality | Feature | Datto RMM | Pulseway | |---|---|---| | **Alerts/Notifications** | Not enough data | Not enough data | | **Patch Prioritization** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **Audit Management** | Not enough data | Not enough data | | **Network Wide Management** | Not enough data | Not enough data | | **Remote Access/Control** | Not enough data | Not enough data | | **Remote Monitoring & Management** | Not enough data | Not enough data | | **Vulnerability Scanning** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Policy Management** | Not enough data | Not enough data | | **Remote Update/Installation** | Not enough data | Not enough data | | **IT Asset Tracking** | Not enough data | Not enough data | | **Approval Process Control** | Not enough data | Not enough data | | **Automatic Patch Deployment** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Customization** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **Patch Testing** | Not enough data | Not enough data | | **Support Ticket Management** | Not enough data | Not enough data | | **Automatic Scans** | Not enough data | Not enough data | | **Active Directory Integration** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Application Management** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Risk Assessment** | Not enough data | Not enough data | | **Scheduling** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Maintenance Scheduling** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | | **Usage Tracking/Analytics** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Patch Management** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Server Monitoring** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Event Logs** | Not enough data | Not enough data | | **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | ### Vulnerability Management | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **Pulseway** | N/A | N/A | #### Additional Functionality | Feature | Datto RMM | Pulseway | |---|---|---| | **Search/Filter** | Not enough data | Not enough data | | **Risk Management** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Certificate Assessment** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Incident Management** | Not enough data | Not enough data | | **Automated Containment** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Vulnerability Scanning** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Policy Management** | Not enough data | Not enough data | | **Asset Discovery** | Not enough data | Not enough data | | **Penetration Testing** | Not enough data | Not enough data | | **Runtime Container Security** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Security Auditing** | Not enough data | Not enough data | | **Issue Tracking** | Not enough data | Not enough data | | **Threat Intelligence** | Not enough data | Not enough data | | **Patch Management** | Not enough data | Not enough data | | **Endpoint Management** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Vulnerability Management** | Not enough data | Not enough data | | **Goal Setting/Tracking** | Not enough data | Not enough data | | **Vulnerability Assessment** | Not enough data | Not enough data | | **Asset Tagging** | Not enough data | Not enough data | | **Assessment Management** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Vulnerability/Threat Prioritization** | Not enough data | Not enough data | | **Vulnerability Protection** | Not enough data | Not enough data | | **Risk Assessment** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **SQL Injections** | Not enough data | Not enough data | ### Server Backup | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **Pulseway** | 9.7/10 | 7 | #### Compatibility | Feature | Datto RMM | Pulseway | |---|---|---| | **File Server Backup** | Not enough data | 9.7 (5 reviews) | | **Database Server Backup** | Not enough data | 9.0 (5 reviews) | | **Virtual Machines** | Not enough data | 9.7 (5 reviews) | | **Repository Models** | Not enough data | 9.7 (5 reviews) | | **VM Backup** | Not enough data | Not enough data | #### Management | Feature | Datto RMM | Pulseway | |---|---|---| | **Continuous Backup** | Not enough data | 10.0 (5 reviews) | | **Disaster Recovery** | Not enough data | 10.0 (5 reviews) | | **Storage Capacity** | Not enough data | 9.3 (5 reviews) | | **Remote Backup** | Not enough data | 10.0 (5 reviews) | | **Activity Monitoring** | Not enough data | 10.0 (6 reviews) | | **Data Recovery** | Not enough data | Not enough data | | **Automatic Backup** | Not enough data | Not enough data | | **Differential Backup** | Not enough data | Not enough data | | **Incremental Backup** | Not enough data | Not enough data | | **Data Storage Management** | Not enough data | Not enough data | | **Secure Data Storage** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **Remote Access & Monitoring** | Not enough data | Not enough data | #### Compliance | Feature | Datto RMM | Pulseway | |---|---|---| | **Security Standards** | Not enough data | 10.0 (7 reviews) | | **Cloud Data Protection** | Not enough data | 9.7 (6 reviews) | | **Data Deduplication** | Not enough data | 9.7 (5 reviews) | | **Ransomware Protection** | Not enough data | Not enough data | | **SSL Security** | Not enough data | Not enough data | #### Agentic AI - Server Backup | Feature | Datto RMM | Pulseway | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | | **File Transfer** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | #### Additional Functionality | Feature | Datto RMM | Pulseway | |---|---|---| | **Data Loss Prevention** | Not enough data | Not enough data | | **Bare-Metal Restore** | Not enough data | Not enough data | | **Compliance Tracking** | Not enough data | Not enough data | | **Data Replication** | Not enough data | Not enough data | | **Two-Factor Authentication** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Compression** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Duplicate Detection** | Not enough data | Not enough data | | **Remote Monitoring & Management** | Not enough data | Not enough data | | **Multi-OS** | Not enough data | Not enough data | | **Backup Scheduling** | Not enough data | Not enough data | | **Backup Log** | Not enough data | Not enough data | | **Alerts/Escalation** | Not enough data | Not enough data | | **File Management** | Not enough data | Not enough data | | **Encryption** | Not enough data | Not enough data | | **Sensitive Data Identification** | Not enough data | Not enough data | | **Data Retention Management** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Data Synchronization** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | | **Data Capture and Transfer** | Not enough data | Not enough data | | **Data Migration** | Not enough data | Not enough data | | **Archiving & Retention** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Policy Management** | Not enough data | Not enough data | | **Multiple Format Support** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | ### Online Backup | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **Pulseway** | 9.4/10 | 6 | #### Functionality | Feature | Datto RMM | Pulseway | |---|---|---| | **Real-time Sync** | Not enough data | 10.0 (6 reviews) | | **Storage Capacity** | Not enough data | 9.4 (6 reviews) | | **Remote Backup** | Not enough data | 9.4 (6 reviews) | | **Versioning** | Not enough data | 10.0 (6 reviews) | | **Mobile Backup Application** | Not enough data | 7.5 (6 reviews) | #### Compatibility | Feature | Datto RMM | Pulseway | |---|---|---| | **Disk Backup** | Not enough data | 9.4 (6 reviews) | | **Local Backup** | Not enough data | 7.8 (6 reviews) | | **Storage Formats** | Not enough data | 10.0 (5 reviews) | | **Automatic Backup** | Not enough data | Not enough data | | **Cloud Backup** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | #### Management | Feature | Datto RMM | Pulseway | |---|---|---| | **File Sharing** | Not enough data | 9.4 (6 reviews) | | **Security Standards** | Not enough data | 10.0 (6 reviews) | | **Encrypted Storage** | Not enough data | 10.0 (5 reviews) | #### Agentic AI - Online Backup | Feature | Datto RMM | Pulseway | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | | **Microsoft Outlook Integration** | Not enough data | Not enough data | | **Active Directory Integration** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | #### Additional Functionality | Feature | Datto RMM | Pulseway | |---|---|---| | **Remote Synchronization** | Not enough data | Not enough data | | **Data Synchronization** | Not enough data | Not enough data | | **Audit Trail** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | | **Approval Process Control** | Not enough data | Not enough data | | **Real Time Synchronization** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Synchronization Scheduling** | Not enough data | Not enough data | | **Two-Factor Authentication** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **Secure Login** | Not enough data | Not enough data | | **Backup and Recovery** | Not enough data | Not enough data | | **Data Recovery** | Not enough data | Not enough data | | **HIPAA Compliant** | Not enough data | Not enough data | | **Conflict Tracking** | Not enough data | Not enough data | | **Authentication** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Two-Way Synchronization** | Not enough data | Not enough data | | **Archiving & Retention** | Not enough data | Not enough data | | **Encryption** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **File Transfer** | Not enough data | Not enough data | ### Remote Monitoring & Management (RMM) | Product | Score | Reviews | |---|---|---| | **Datto RMM** | 8.0/10 | 612 | | **Pulseway** | 8.4/10 | 63 | #### Inventory Management - Remote Monitoring & Management (RMM) | Feature | Datto RMM | Pulseway | |---|---|---| | **Device Management** | 9.2 (573 reviews) | 9.3 (54 reviews) ✓ Verified | | **Asset Management** | 8.9 (44 reviews) | Not enough data | | **ITIL Policy Compliance** | 8.1 (33 reviews) | Not enough data | | **User Management** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Issue Management** | Not enough data | Not enough data | | **Mobile Device Management** | Not enough data | Not enough data | #### Monitoring and Management | Feature | Datto RMM | Pulseway | |---|---|---| | **Remote Monitoring** | 9.2 (574 reviews) | 9.4 (59 reviews) ✓ Verified | | **Asset Tracking** | 8.5 (534 reviews) | 8.5 (45 reviews) | | **Application Deployment** | 8.5 (541 reviews) | 8.8 (50 reviews) ✓ Verified | | **Patch Management** | 8.6 (570 reviews) | 9.1 (56 reviews) ✓ Verified | | **Asset Tracking** | 8.5 (31 reviews) | Not enough data | | **Deployment Management** | Not enough data | Not enough data | | **Policy Management** | Not enough data | Not enough data | | **Configuration Management** | Not enough data | Not enough data | | **IT Incident Management** | Not enough data | Not enough data | | **Remediation Management** | Not enough data | Not enough data | | **Support Ticket Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Help Desk Management** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | | **Contract/License Management** | Not enough data | Not enough data | | **Vendor Management** | Not enough data | Not enough data | | **Network Monitoring** | Not enough data | Not enough data | | **Server Monitoring** | Not enough data | Not enough data | | **Server Monitoring** | Not enough data | Not enough data | | **Network Monitoring** | Not enough data | Not enough data | #### IT Operations & Workflow - Remote Monitoring & Management (RMM) | Feature | Datto RMM | Pulseway | |---|---|---| | **Workflow Management** | 8.8 (46 reviews) | 7.4 (7 reviews) | #### Service Management | Feature | Datto RMM | Pulseway | |---|---|---| | **Remote Access** | 8.8 (572 reviews) | 8.9 (57 reviews) ✓ Verified | | **Service Management (Issue Prioritization)** | 8.7 (41 reviews) | 8.3 (5 reviews) | | **Ticketing** | 7.6 (37 reviews) | Not enough data | | **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | | **Remote Access/Control** | Not enough data | Not enough data | #### Agentic AI - Remote Monitoring & Management (RMM) | Feature | Datto RMM | Pulseway | |---|---|---| | **Autonomous Task Execution** | 7.4 (31 reviews) | 6.3 (5 reviews) | | **Multi-step Planning** | 6.9 (28 reviews) | Not enough data | | **Cross-system Integration** | 8.2 (40 reviews) | Not enough data | | **Adaptive Learning** | 7.0 (27 reviews) | Not enough data | | **Natural Language Interaction** | 6.7 (25 reviews) | Not enough data | | **Proactive Assistance** | 6.7 (25 reviews) | Not enough data | | **Decision Making** | 6.7 (26 reviews) | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Active Directory Integration** | Not enough data | Not enough data | #### Additional Functionality | Feature | Datto RMM | Pulseway | |---|---|---| | **Audit Trail** | Not enough data | Not enough data | | **Build Automation** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Scheduling** | Not enough data | Not enough data | | **Maintenance Scheduling** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **Endpoint Protection** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Billing & Invoicing** | Not enough data | Not enough data | | **Anti Virus** | Not enough data | Not enough data | | **Security Tools** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Event Logs** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Backup and Recovery** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Usage Tracking/Analytics** | Not enough data | Not enough data | | **Task Scheduling** | Not enough data | Not enough data | | **Automatic Backup** | Not enough data | Not enough data | | **Device Auto Discovery** | Not enough data | Not enough data | | **Vulnerability Scanning** | Not enough data | Not enough data | | **For MSPs** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Real-time Alerts** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Network Security** | Not enough data | Not enough data | | **Uptime Reporting** | Not enough data | Not enough data | ### Network Monitoring | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **Pulseway** | 9.4/10 | 19 | #### Functionality | Feature | Datto RMM | Pulseway | |---|---|---| | **Performance Monitoring** | Not enough data | 9.7 (16 reviews) | | **Alerting** | Not enough data | 9.7 (19 reviews) | | **Improvement Suggestions** | Not enough data | 9.2 (16 reviews) | | **Multi-Network Capability** | Not enough data | 9.9 (15 reviews) | #### Monitoring - Network Monitoring | Feature | Datto RMM | Pulseway | |---|---|---| | **360-Degree Network Visibility** | Not enough data | Not enough data | | **Automated Network Discovery** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **Bandwidth Monitoring** | Not enough data | Not enough data | | **IP Address Monitoring** | Not enough data | Not enough data | | **Server Monitoring** | Not enough data | Not enough data | | **Multi-Location Monitoring** | Not enough data | Not enough data | #### Management | Feature | Datto RMM | Pulseway | |---|---|---| | **Performance Baseline** | Not enough data | 9.4 (15 reviews) | | **Data Visualization** | Not enough data | 9.2 (16 reviews) | | **Path Analysis** | Not enough data | 8.8 (15 reviews) | | **Real-Time Data** | Not enough data | Not enough data | | **Historical Trend Analysis** | Not enough data | Not enough data | #### Analytics - Network Monitoring | Feature | Datto RMM | Pulseway | |---|---|---| | **Predictive Performance Analytics** | Not enough data | Not enough data | | **Packet & Flow Analysis** | Not enough data | Not enough data | #### Security - Network Monitoring | Feature | Datto RMM | Pulseway | |---|---|---| | **Encrypted Data Transmission** | Not enough data | Not enough data | | **Zero Trust and Identity Management** | Not enough data | Not enough data | | **Integrated Network Security** | Not enough data | Not enough data | | **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | | **Asset Lifecycle Management** | Not enough data | Not enough data | | **Application Management** | Not enough data | Not enough data | | **Configuration Management** | Not enough data | Not enough data | | **Data Storage Management** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | | **Remote Monitoring & Management** | Not enough data | Not enough data | | **Capacity Management** | Not enough data | Not enough data | | **Change Management** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Configuration Management** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Remote Monitoring & Management** | Not enough data | Not enough data | | **Capacity Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | | **Remediation Management** | Not enough data | Not enough data | | **Network Resource Management** | Not enough data | Not enough data | | **Patch Management** | Not enough data | Not enough data | #### Network Performance - Network Monitoring | Feature | Datto RMM | Pulseway | |---|---|---| | **Dynamic Network Optimization** | Not enough data | Not enough data | | **Automated Tasks Routing** | Not enough data | Not enough data | #### AI Automation - Network Monitoring | Feature | Datto RMM | Pulseway | |---|---|---| | **Machine Learning-Based Anomaly Detection** | Not enough data | Not enough data | | **Self-Healing Networks** | Not enough data | Not enough data | | **Predictive Network Maintenance** | Not enough data | Not enough data | #### Agentic AI - Network Monitoring | Feature | Datto RMM | Pulseway | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | #### Additional Functionality | Feature | Datto RMM | Pulseway | |---|---|---| | **Audit Trail** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Configurable Workflow** | Not enough data | Not enough data | | **Data Extraction** | Not enough data | Not enough data | | **Risk Assessment** | Not enough data | Not enough data | | **Charting** | Not enough data | Not enough data | | **Compliance Tracking** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Self-Updating Maps** | Not enough data | Not enough data | | **IT Asset Tracking** | Not enough data | Not enough data | | **Dependency Tracking** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Data Connectors** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Map Exporting** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Color Codes/Icons** | Not enough data | Not enough data | | **Uptime Reporting** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Scheduling** | Not enough data | Not enough data | | **Event Logs** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Web Traffic Reporting** | Not enough data | Not enough data | | **Downtime Tracking** | Not enough data | Not enough data | | **Threshold Alerts** | Not enough data | Not enough data | | **Simple Network Management Protocol (SNMP)** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Troubleshooting** | Not enough data | Not enough data | | **Maintenance Scheduling** | Not enough data | Not enough data | | **Network Mapping** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Vulnerability Scanning** | Not enough data | Not enough data | | **Virtualization** | Not enough data | Not enough data | | **Baseline Manager** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Mobile Alerts** | Not enough data | Not enough data | | **Alerts/Escalation** | Not enough data | Not enough data | | **Bug/Issue Capture** | Not enough data | Not enough data | | **Mobile Network Troubleshooting** | Not enough data | Not enough data | | **Issue Auditing** | Not enough data | Not enough data | | **Customizable Dashboard** | Not enough data | Not enough data | | **Email Alerts** | Not enough data | Not enough data | | **Anti Virus** | Not enough data | Not enough data | | **Diagnostic Tools** | Not enough data | Not enough data | | **Remote Update/Installation** | Not enough data | Not enough data | | **Remote Access/Control** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | ### Incident Management | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **Pulseway** | 8.3/10 | 19 | #### Monitoring | Feature | Datto RMM | Pulseway | |---|---|---| | **Constant Monitoring** | Not enough data | 9.8 (18 reviews) | | **Timely Alerts** | Not enough data | 9.7 (17 reviews) | | **TIcket Accuracy** | Not enough data | 9.2 (15 reviews) | | **AI Monitoring** | Not enough data | Not enough data | | **Mobile Alerts** | Not enough data | Not enough data | | **Email Alerts** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | #### Management Tools | Feature | Datto RMM | Pulseway | |---|---|---| | **Ticket Assignment** | Not enough data | 8.7 (13 reviews) | | **Standardization** | Not enough data | 9.6 (13 reviews) | | **Lifecycle Visualization** | Not enough data | 9.2 (12 reviews) | #### Generative AI | Feature | Datto RMM | Pulseway | |---|---|---| | **AI Text Generation** | Not enough data | 5.0 (7 reviews) | | **AI Text Summarization** | Not enough data | 5.0 (7 reviews) | | **Generative AI** | Not enough data | Not enough data | #### Agentic AI - Incident Management | Feature | Datto RMM | Pulseway | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | #### Additional Functionality | Feature | Datto RMM | Pulseway | |---|---|---| | **Alerts/Notifications** | Not enough data | Not enough data | | **Forms Management** | Not enough data | Not enough data | | **Safety Incident Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **OSHA Compliance** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Disaster Recovery** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Corrective and Preventive Actions (CAPA)** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Issue Management** | Not enough data | Not enough data | | **Communications Management** | Not enough data | Not enough data | | **Audit Trail** | Not enough data | Not enough data | | **IT Incident Management** | Not enough data | Not enough data | | **Audit Management** | Not enough data | Not enough data | | **Event Logs** | Not enough data | Not enough data | | **Risk Analysis** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Risk Assessment** | Not enough data | Not enough data | | **Incident Reporting** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Ticket Management** | Not enough data | Not enough data | | **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **On Call Scheduling** | Not enough data | Not enough data | | **Investigation Management** | Not enough data | Not enough data | | **Maintenance Scheduling** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | ### Server Monitoring | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **Pulseway** | 8.9/10 | 37 | #### Visibility | Feature | Datto RMM | Pulseway | |---|---|---| | **Activity Dashboard** | Not enough data | 8.6 (34 reviews) | | **Real-Time Notifications** | Not enough data | 9.5 (35 reviews) | | **Uptime Reporting** | Not enough data | 8.7 (33 reviews) | | **Customizable Dashboard** | Not enough data | Not enough data | | **Web Traffic Reporting** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Risk Alerts** | Not enough data | Not enough data | | **Threshold Alerts** | Not enough data | Not enough data | | **Email Alerts** | Not enough data | Not enough data | #### Monitoring and Management | Feature | Datto RMM | Pulseway | |---|---|---| | **Capacity Management** | Not enough data | 9.0 (33 reviews) | | **Automation** | Not enough data | 8.9 (28 reviews) | | **Performance Baseline** | Not enough data | 8.3 (30 reviews) | | **Bandwidth Monitoring** | Not enough data | 9.4 (35 reviews) | | **Immediate Alert Notification** | Not enough data | 9.7 (35 reviews) | | **Proactive Server Monitoring Software** | Not enough data | 9.1 (32 reviews) | | **Generative AI** | Not enough data | Not enough data | | **Audit Trail** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Audit Management** | Not enough data | Not enough data | | **Issue Management** | Not enough data | Not enough data | | **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | | **Configuration Management** | Not enough data | Not enough data | | **Incident Management** | Not enough data | Not enough data | | **Patch Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Remote Monitoring & Management** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | | **Policy Management** | Not enough data | Not enough data | | **CPU Monitoring** | Not enough data | Not enough data | | **Network Monitoring** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Server Monitoring** | Not enough data | Not enough data | | **Email Monitoring** | Not enough data | Not enough data | | **Performance Monitoring** | Not enough data | Not enough data | | **Asset Lifecycle Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Data Storage Management** | Not enough data | Not enough data | | **Credential Management** | Not enough data | Not enough data | | **Password Management** | Not enough data | Not enough data | | **Virtual Machine Monitoring** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Database Monitoring** | Not enough data | Not enough data | #### Cloud environment support | Feature | Datto RMM | Pulseway | |---|---|---| | **Server Monitoring For Cloud Deployments** | Not enough data | 7.9 (26 reviews) | | **Software Scaling** | Not enough data | 8.5 (30 reviews) | #### Agentic AI - Server Monitoring | Feature | Datto RMM | Pulseway | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Capacity Planning** | Not enough data | Not enough data | #### Additional Functionality | Feature | Datto RMM | Pulseway | |---|---|---| | **Authentication** | Not enough data | Not enough data | | **Secure Data Storage** | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Automatic Backup** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Event Logs** | Not enough data | Not enough data | | **Maintenance Scheduling** | Not enough data | Not enough data | | **Trend Analysis** | Not enough data | Not enough data | | **Secure Login** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Dashboard Creation** | Not enough data | Not enough data | | **SSL Security** | Not enough data | Not enough data | | **HIPAA Compliant** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | | **Scheduling** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Data Migration** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **Disaster Recovery** | Not enough data | Not enough data | | **Purchasing & Receiving** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Automated Scheduling** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Diagnostic Tools** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Alerts/Escalation** | Not enough data | Not enough data | | **Visual Analytics** | Not enough data | Not enough data | | **Event Tracking** | Not enough data | Not enough data | | **Baseline Manager** | Not enough data | Not enough data | ### Remote Support | Product | Score | Reviews | |---|---|---| | **Datto RMM** | 7.7/10 | 488 | | **Pulseway** | 7.8/10 | 38 | #### Administration | Feature | Datto RMM | Pulseway | |---|---|---| | **Screen Sharing** | 8.7 (476 reviews) | 8.7 (32 reviews) | | **File Sharing** | 8.3 (476 reviews) | 8.2 (32 reviews) | | **Session Recording** | 7.2 (455 reviews) | 7.3 (25 reviews) | | **Unattended Remote Access** | 8.5 (468 reviews) | 9.2 (32 reviews) | | **Multi - Session Handling** | 8.5 (461 reviews) | 8.6 (27 reviews) | | **Multi-Monitor Support** | 8.6 (469 reviews) | 8.7 (29 reviews) | #### Maintenance | Feature | Datto RMM | Pulseway | |---|---|---| | **Remote Reboot** | 9.1 (473 reviews) | 9.4 (34 reviews) | | **Remote Printing** | 7.1 (444 reviews) | 7.1 (26 reviews) | #### Communication | Feature | Datto RMM | Pulseway | |---|---|---| | **Text Chat** | 8.0 (460 reviews) | 7.9 (29 reviews) | | **VoIP** | 6.0 (431 reviews) | 4.7 (24 reviews) | | **Video Conference Call** | 5.9 (428 reviews) | 4.6 (24 reviews) | | **Screen Annotations** | 6.6 (431 reviews) | 5.5 (26 reviews) | #### Security | Feature | Datto RMM | Pulseway | |---|---|---| | **Data Encryption** | 7.8 (439 reviews) | 7.3 (28 reviews) | | **Compliance** | 8.1 (447 reviews) | 7.9 (27 reviews) | #### Device Support | Feature | Datto RMM | Pulseway | |---|---|---| | **Mobile Device Access** | 6.1 (437 reviews) | 9.1 (31 reviews) | | **Multi-Platform Support** | 7.6 (448 reviews) | 8.9 (32 reviews) | | **Cross-Platform** | 7.7 (447 reviews) | 8.7 (33 reviews) | | **Video Support** | Not enough data | Not enough data | #### Performance | Feature | Datto RMM | Pulseway | |---|---|---| | **Reporting** | 8.2 (458 reviews) | 8.5 (33 reviews) | #### Additional Functionality | Feature | Datto RMM | Pulseway | |---|---|---| | **Remote Monitoring & Management** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **SSL Security** | Not enough data | Not enough data | | **File Transfer** | Not enough data | Not enough data | | **Two-Factor Authentication** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Summary Reports** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Session Transfer** | Not enough data | Not enough data | | **Remote Update/Installation** | Not enough data | Not enough data | | **Audit Trail** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Server Monitoring** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | | **Troubleshooting** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Multiple User Accounts** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Surveys & Feedback** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Support Ticket Management** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Remote Access/Control** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Video Conferencing** | Not enough data | Not enough data | | **Diagnostic Tools** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | ### PC Backup | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **Pulseway** | 9.5/10 | 5 | #### Functionality | Feature | Datto RMM | Pulseway | |---|---|---| | **Incremental Backup** | Not enough data | 10.0 (5 reviews) | | **OS Boot Recovery** | Not enough data | 7.7 (5 reviews) | | **Bootable Disk** | Not enough data | 9.7 (5 reviews) | | **Online Restore** | Not enough data | 10.0 (5 reviews) | #### Performance | Feature | Datto RMM | Pulseway | |---|---|---| | **Multiple Backup Versions** | Not enough data | 10.0 (5 reviews) | | **Unlimited Backup** | Not enough data | 8.7 (5 reviews) | | **Deduplication** | Not enough data | 9.7 (5 reviews) | | **Lag Free Operation** | Not enough data | 10.0 (5 reviews) | #### Agentic AI - PC Backup | Feature | Datto RMM | Pulseway | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Endpoint Management | Product | Score | Reviews | |---|---|---| | **Datto RMM** | 7.0/10 | 265 | | **Pulseway** | 5.4/10 | 36 | #### Generative AI | Feature | Datto RMM | Pulseway | |---|---|---| | **AI Text Summarization** | 7.0 (264 reviews) | 5.4 (34 reviews) | ### Endpoint Protection | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **Pulseway** | N/A | N/A | #### System Control | Feature | Datto RMM | Pulseway | |---|---|---| | **Device Control** | Not enough data | Not enough data | | **Web Control** | Not enough data | Not enough data | | **Application Control** | Not enough data | Not enough data | | **Asset Management** | Not enough data | Not enough data | | **System Isolation** | Not enough data | Not enough data | #### Vulnerability Prevention | Feature | Datto RMM | Pulseway | |---|---|---| | **Endpoint Intelligence** | Not enough data | Not enough data | | **Firewall** | Not enough data | Not enough data | | **Malware Detection** | Not enough data | Not enough data | #### Security Management | Feature | Datto RMM | Pulseway | |---|---|---| | **Incident Reports** | Not enough data | Not enough data | | **Security Validation** | Not enough data | Not enough data | | **Compliance ** | Not enough data | Not enough data | ### Backup | Product | Score | Reviews | |---|---|---| | **Datto RMM** | N/A | N/A | | **Pulseway** | N/A | N/A | #### Management | Feature | Datto RMM | Pulseway | |---|---|---| | **Disaster Recovery** | Not enough data | Not enough data | | **Remote Backup** | Not enough data | Not enough data | | **Storage Formats** | Not enough data | Not enough data | | **Scheduled Backups** | Not enough data | Not enough data | | **On-Demand Restoration** | Not enough data | Not enough data | #### Reporting | Feature | Datto RMM | Pulseway | |---|---|---| | **Activity Monitoring** | Not enough data | Not enough data | | **Documentation** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | #### Security | Feature | Datto RMM | Pulseway | |---|---|---| | **Data Encryption** | Not enough data | Not enough data | | **Security and Compliance** | Not enough data | Not enough data | | **Deduplication ** | Not enough data | Not enough data | --- ## Categories **Shared Categories (4):** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Patch Management Software](https://www.g2.com/categories/patch-management), [Remote Support Software](https://www.g2.com/categories/remote-support), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management) **Unique to Pulseway (6):** [Server Monitoring Software](https://www.g2.com/categories/server-monitoring), [Server Backup Software](https://www.g2.com/categories/server-backup), [Incident Management Software](https://www.g2.com/categories/incident-management), [Online Backup Software](https://www.g2.com/categories/online-backup), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [PC Backup Software](https://www.g2.com/categories/pc-backup) --- ## Reviewer Demographics ### By Company Size | Segment | Datto RMM | Pulseway | |---|---|---| | **Small-Business** | 64.0% | 52.1% | | **Mid-Market** | 32.3% | 43.8% | | **Enterprise** | 3.7% | 4.1% | ### By Industry #### Datto RMM - **Information Technology and Services:** 45.5% - **Computer & Network Security:** 23.3% - **Computer Networking:** 2.2% - **Manufacturing:** 1.9% - **Hospital & Health Care:** 1.9% - **Consulting:** 1.8% - **Financial Services:** 1.7% - **Accounting:** 1.4% - **Construction:** 1.4% - **Computer Software:** 1.3% - **Other:** 17.5% #### Pulseway - **Information Technology and Services:** 29.8% - **Computer & Network Security:** 12.4% - **Computer Software:** 5.0% - **Hospital & Health Care:** 4.1% - **Financial Services:** 3.3% - **Health, Wellness and Fitness:** 2.5% - **Telecommunications:** 2.5% - **Retail:** 2.5% - **Consumer Services:** 2.5% - **Information Services:** 2.5% - **Other:** 33.1% --- ## Alternatives ### Alternatives to Datto RMM - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (5036 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4175 reviews) - [Remote Monitoring and Management](https://www.g2.com/products/remote-monitoring-and-management/reviews) — 4.6/5 stars (1264 reviews) - [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (563 reviews) - [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (554 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1139 reviews) - [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1201 reviews) - [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (360 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (469 reviews) - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) — 4.5/5 stars (272 reviews) ### Alternatives to Pulseway - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (5036 reviews) - [Remote Monitoring and Management](https://www.g2.com/products/remote-monitoring-and-management/reviews) — 4.6/5 stars (1264 reviews) - [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (563 reviews) - [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (327 reviews) - [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (554 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1139 reviews) - [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1201 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4175 reviews) - [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (360 reviews) - [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1101 reviews) --- ## Top Discussions ### Datto RMM - Title: [What can RMM see?](https://www.g2.com/discussions/what-can-rmm-see) — 2 comments > **Top comment:** "Datto RMM has insight into everything once you install the agents, Everything from computer specifications, activity logs,all the way up to being able to..." - Title: [What is datto RMM used for?](https://www.g2.com/discussions/what-is-datto-rmm-used-for) — 2 comments > **Top comment:** "datto is used to manage computer networks. It allows to control the deployment of operating systems' patches and of application's updates. It also permits to..." ### Pulseway - Title: [What can Pulseway monitor?](https://www.g2.com/discussions/what-can-pulseway-monitor) — 1 comment > **Top comment:** "Servers, PC's, Windows, Mac, Linux, etc." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/datto-rmm-vs-pulseway)