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At a Glance
Covetrus Avimark
Covetrus Avimark
Star Rating
(85)4.1 out of 5
Market Segments
Small-Business (90.4% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Covetrus Avimark
Covetrus Impromed
Covetrus Impromed
Star Rating
(24)3.5 out of 5
Market Segments
Small-Business (82.6% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Covetrus Impromed
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Covetrus Avimark excels in its "Ease of Use" with a score of 8.0, making it more intuitive for small businesses compared to Covetrus Impromed, which has a lower score of 7.5. Reviewers mention that the user interface is straightforward, allowing for quicker training and onboarding of staff.
  • Reviewers say that Covetrus Avimark has a higher "Meets Requirements" score of 8.4, indicating that it better aligns with the specific needs of veterinary practices. In contrast, users on G2 note that Covetrus Impromed, with a score of 8.7, may have more advanced features but can be overwhelming for smaller operations.
  • G2 users mention that Covetrus Avimark's "Quality of Support" is rated at 7.7, which is slightly better than Covetrus Impromed's 7.5. Users report that Avimark's support team is responsive and helpful, particularly for small businesses that may not have dedicated IT staff.
  • Users say that Covetrus Impromed shines in "Product Direction" with a positive score of 7.5, suggesting that it is more focused on future enhancements and updates. Reviewers mention that they appreciate the regular updates and new features that are rolled out, which keeps the software relevant.
  • Reviewers mention that Covetrus Avimark has a more favorable "Total Number of Reviews" at 84 compared to Covetrus Impromed's 23, indicating a broader user base and potentially more reliable feedback from a diverse set of users.
  • Users report that Covetrus Avimark has a better "Ease of Setup" experience, although specific scores were not provided. Reviewers mention that the installation process is straightforward, allowing practices to get up and running quickly, while Covetrus Impromed may require more time and technical knowledge to set up effectively.
Pricing
Entry-Level Pricing
Covetrus Avimark
No pricing available
Covetrus Impromed
No pricing available
Free Trial
Covetrus Avimark
Free Trial is available
Covetrus Impromed
No trial information available
Ratings
Meets Requirements
8.4
60
8.7
19
Ease of Use
8.0
61
7.5
19
Ease of Setup
7.1
18
Not enough data
Ease of Admin
7.3
19
Not enough data
Quality of Support
7.7
56
7.5
16
Has the product been a good partner in doing business?
7.7
19
Not enough data
Product Direction (% positive)
6.8
59
7.5
19
Categories
Categories
Shared Categories
Covetrus Avimark
Covetrus Avimark
Covetrus Impromed
Covetrus Impromed
Covetrus Avimark and Covetrus Impromed are categorized as Veterinary Practice Management
Unique Categories
Covetrus Avimark
Covetrus Avimark has no unique categories
Covetrus Impromed
Covetrus Impromed has no unique categories
Reviews
Reviewers' Company Size
Covetrus Avimark
Covetrus Avimark
Small-Business(50 or fewer emp.)
90.4%
Mid-Market(51-1000 emp.)
7.2%
Enterprise(> 1000 emp.)
2.4%
Covetrus Impromed
Covetrus Impromed
Small-Business(50 or fewer emp.)
82.6%
Mid-Market(51-1000 emp.)
17.4%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
Covetrus Avimark
Covetrus Avimark
Veterinary
84.3%
Hospital & Health Care
7.2%
Medical Practice
2.4%
Health, Wellness and Fitness
1.2%
Food & Beverages
1.2%
Other
3.6%
Covetrus Impromed
Covetrus Impromed
Veterinary
87.0%
Real Estate
4.3%
Consumer Services
4.3%
Computer Networking
4.3%
Other
0.0%
Most Helpful Reviews
Covetrus Avimark
Covetrus Avimark
Most Helpful Favorable Review
Verified User in Veterinary
GV
Verified User in Veterinary

Navigation is simple. Training is very easy for new employees. Everyone trained exact same way.

Most Helpful Critical Review
Natasha N.
NN
Natasha N.
Verified User in Veterinary

very difficult to write in a history, physical exam findings, diagnostic notes, and treatment plan. Typically paper records are needed to write all this in when using this software. The software seems to only be helpful with invoicing and reminders

Covetrus Impromed
Covetrus Impromed
Most Helpful Favorable Review
Verified User in Veterinary
GV
Verified User in Veterinary

I LOVE how easily and deeply ImproMed Infinity could be customized to the practice's specific needs.

Most Helpful Critical Review
Verified User in Veterinary
GV
Verified User in Veterinary

I don't like the lack of an organized problem list for the patient. I don't like how difficult it is to modify templates. Modification of templates is NOT very user friendly. It is also difficult to assess for current medications, esp if written scripts are...

Alternatives
Covetrus Avimark
Covetrus Avimark Alternatives
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Covetrus Impromed
Covetrus Impromed Alternatives
Weave
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Cornerstone Practice Management
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ezyVet
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Discussions
Covetrus Avimark
Covetrus Avimark Discussions
Monty the Mongoose crying
Covetrus Avimark has no discussions with answers
Covetrus Impromed
Covetrus Impromed Discussions
Monty the Mongoose crying
Covetrus Impromed has no discussions with answers