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# ControlUp vs Nexthink Comparison - What are their main differences?

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Pricing

**ControlUp**
Free Trial

No pricing available

**Nexthink**
Free Trial

**CHF36.00** Flat Rate Per Year · Basic

**Pricing Insights**
from reviews

Perceived Cost

**ControlUp**
Not enough reviews yet

**Nexthink**
$$$$$

Average Discount

**ControlUp**
Not enough reviews yet

**Nexthink**
11%

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Time to Implement

**ControlUp** 6 months
Based on 100 responses

**Nexthink** 6 months
Based on 100 responses

Return on Investment

**ControlUp** 6 months
Based on 100 responses

**Nexthink** 6 months
Based on 100 responses

**Pros & Cons**
from reviews

**ControlUp**
Not enough data

**Nexthink**

Ease of Use (48)

Positive Experience (43)

Difficult Learning (30)

Learning Curve (29)

Integrations

**ControlUp**
Not enough data

**Nexthink**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2ac0e7b10e1efb64107026cb2b241d53/azure-pipelines.jpg "Product Avatar Image")

Azure Pipelines

](https://www.g2.com/products/azure-pipelines/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5a70c0e0f26ded6f6c6813e514d2fa20/claude.png "Product Avatar Image")

Claude

](https://www.g2.com/products/claude/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/vendor/image/12580/large_detail_2a1e837418844c934068437a8421bb59.png "Product Avatar Image")

CrowdStrike

](https://www.g2.com/products/crowdstrike-crowdstrike/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d0c0ae5fca60e954b8082741fb984aba/dryice-aex.png "Product Avatar Image")

DRYiCE AEX

](https://www.g2.com/products/dryice-aex/reviews)[
View all
](https://www.g2.com/products/nexthink/integrations)

Screenshots

**ControlUp**
 ![ControlUp screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/163124/SOLVE-Screenshot-wm.png)

**Nexthink**
 ![Nexthink screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1301509/02-7.2-Application-Experience---Triage-Issues---Dark-Mode.png)

**Ratings**
from reviews

Meets Requirements

**ControlUp**

**8.8** /10

Based on 10 responses

**Nexthink**

**8.7** /10

Based on 305 responses

Ease of Use

**ControlUp**

**8.8** /10

Based on 10 responses

**Nexthink**

**8.5** /10

Based on 319 responses

Ease of Setup

**ControlUp**

**9.3** /10

Based on 9 responses

**Nexthink**

**8.3** /10

Based on 265 responses

Ease of Admin

**ControlUp**

**9.3** /10

Based on 9 responses

**Nexthink**

**8.5** /10

Based on 261 responses

Quality of Support

**ControlUp**

**9.8** /10

Based on 9 responses

**Nexthink**

**9.1** /10

Based on 315 responses

Has the product been a good partner in doing business?

**ControlUp**

**9.8** /10

Based on 8 responses

**Nexthink**

**9.4** /10

Based on 261 responses

Product Direction (% positive)

**ControlUp**

**8.7** /10

Based on 9 responses

**Nexthink**

**9.5** /10

Based on 288 responses

**Features**
ratings from reviews

Digital Adoption Platform

Not enough data

**8.7** /10

Based on 26 responses

Product Analytics

Not enough data

**8.5** /10

Based on 17 responses

Cloud Infrastructure Monitoring

Not enough data

**8.0** /10

Based on 57 responses

Uncover more feature rated insights from real users to improve your shopping experience.

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ServiceNow Store Apps

Not enough data

**8.6** /10

Based on 37 responses

Digital Employee Experience (DEX) Management

Not enough data

**8.5** /10

Based on 250 responses

Customer Self-Service

Not enough data

**8.0** /10

Based on 19 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
18.2%

Mid-Market(51-1000 emp.)
27.3%

Enterprise(\> 1000 emp.)
54.5%

Small-Business(50 or fewer emp.)
18.2%

Mid-Market(51-1000 emp.)
27.3%

Enterprise(\> 1000 emp.)
54.5%

Small-Business(50 or fewer emp.)
5.1%

Mid-Market(51-1000 emp.)
9.6%

Enterprise(\> 1000 emp.)
85.3%

Small-Business(50 or fewer emp.)
5.1%

Mid-Market(51-1000 emp.)
9.6%

Enterprise(\> 1000 emp.)
85.3%

**Reviewers' Industry**

[![ControlUp](https://images.g2crowd.com/uploads/product/hd_favicon/f0ad1e60411809592c43e7573c376c70/controlup-technologies-controlup.svg "ControlUp")](https://www.g2.com/products/controlup-technologies-controlup/reviews)
ControlUp

Information Technology and Services
18.2%

Hospital & Health Care
18.2%

Computer & Network Security
18.2%

Banking
18.2%

Health, Wellness and Fitness
9.1%

Other
18.2%

[![Nexthink](https://images.g2crowd.com/uploads/product/hd_favicon/4601e5537b06d6754cb8771c73aa7f4d/nexthink.svg "Nexthink")](https://www.g2.com/products/nexthink/reviews)
Nexthink

Information Technology and Services
15.1%

Financial Services
7.0%

Insurance
4.7%

Banking
3.9%

Oil & Energy
3.7%

Other
65.5%

Alternatives

**ControlUp Alternatives**

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Automation Anywhere Agentic...
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Ivanti Autonomous Endpoint Management
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Chrome Enterprise
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**Nexthink Alternatives**

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Dynatrace
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Splunk AppDynamics
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[
WalkMe
](/products/walkme/reviews)

## ControlUp vs Nexthink FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Nexthink vs ControlUp?

ControlUp stands out for its higher reviewer satisfaction scores in setup and support, while Nexthink is recognized for its deep insights and automation capabilities.

| [Nexthink](https://www.g2.com/products/nexthink/reviews) | [ControlUp](https://www.g2.com/products/controlup-technologies-controlup/reviews) |
| --- | --- |
| 4.6/5 (394 reviews) | 4.7/5 (11 reviews) |
| — | — |
| 8.4 | 9.3 |
| 9.1 | 9.8 |
| Insights (35 all-time mentions) | Customization and VDI capabilities (recent reviews) |

### How do the pricing models of Nexthink and ControlUp compare?

G2 reviewers rate ControlUp higher on price satisfaction, indicating it is perceived as the stronger value compared to Nexthink.

- **Nexthink:** In recent reviews, many cite Nexthink as expensive, with 17 all-time mentions of high cost and several reviewers noting competitors offer similar features for less than one-third the price.
- **ControlUp:** Reviewers acknowledge that ControlUp's pricing can be high for smaller organizations, but its advanced features and value for larger enterprises are frequently highlighted.
- **Switching reasons:** Recent Nexthink reviewers mention considering alternatives due to cost concerns and the availability of similar features at lower prices.

### What are the best alternatives to Nexthink and ControlUp?

The top three alternatives to Nexthink and ControlUp are Dynatrace, ThousandEyes, and Splunk AppDynamics.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Nexthink](https://www.g2.com/products/nexthink/reviews) | 4.6/5 (394) | — | Many reviewers cite high cost | Insights (35 all-time mentions) |
| [ControlUp](https://www.g2.com/products/controlup-technologies-controlup/reviews) | 4.7/5 (11) | — | Perceived as strong value for advanced features | Customization and VDI capabilities (recent reviews) |
| [Dynatrace](https://www.g2.com/products/dynatrace/reviews) | 4.5/5 (1366) | Enterprise | — | Comprehensive monitoring (recent reviews) |
| [ThousandEyes](https://www.g2.com/products/thousandeyes/reviews) | 4.5/5 (80) | Enterprise | — | Network visibility (recent reviews) |
| [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) | 4.3/5 (376) | Enterprise | — | Application performance monitoring (recent reviews) |

### Which Digital Employee Experience (DEX) Management features should I prioritize when comparing Nexthink and ControlUp?

Buyers should prioritize automation, insights and analytics, integration capabilities, ease of setup, and reporting granularity when comparing Nexthink and ControlUp.

- **Automation:** Nexthink (26 all-time mentions), ControlUp (recent reviews highlight automation scripts and self-healing actions).
- **Insights and Analytics:** Nexthink (35 all-time mentions for insights, 16 for analytics), ControlUp (recent reviews highlight out-of-the-box dashboards and real-time analysis).
- **Integration Capabilities:** Nexthink (20 all-time mentions for integrations), ControlUp (recent reviews mention RESTful API and ITSM integration).
- **Ease of Setup:** Nexthink (Ease of Setup score: 8.4), ControlUp (Ease of Setup score: 9.3).
- **Reporting Granularity:** Nexthink reviewers frequently mention a desire for more granular reporting and exporting capabilities.

### What are the pros and cons of Nexthink vs ControlUp?

Nexthink's headline strength is deep insights and automation, while ControlUp excels in ease of setup and customization for VDI environments.

- **Nexthink strengths:** Insights (35 all-time mentions), automation (26), issue detection (32), customer support (24), integrations (20), and productivity improvement (20).
- **Nexthink trade-offs:** Difficult learning curve (26), complexity (22), high cost (17), and reporting granularity limitations (recent reviews).
- **ControlUp strengths:** Customization and VDI capabilities (recent reviews), ease of setup (score: 9.3), automation scripts, and real-time analysis.
- **ControlUp trade-offs:** Pricing can be high for smaller organizations (recent reviews), and some features require additional licensing or further maturity for large enterprise deployment.

### Is Nexthink or ControlUp better for small businesses?

ControlUp is better suited for small businesses based on reviewer sentiment and ease of setup.

- **Nexthink:** Reviewers note that Nexthink is targeted at large organizations and can be excessive or expensive for small environments, with several reviews highlighting complexity and high cost as barriers for smaller teams.
- **ControlUp:** While ControlUp's pricing can be high for some small organizations, reviewers consistently praise its ease of setup and user-friendly interface, making it more accessible for smaller teams.

### Which Digital Employee Experience (DEX) Management platform has better integrations?

Nexthink is favored for integrations, with more reviewer-cited integration mentions than ControlUp.

- **Nexthink:** Integrations are cited in 20 all-time reviews, with specific mentions of Microsoft Teams and ServiceNow in recent reviews.
- **ControlUp:** Recent reviews mention RESTful API and ITSM integration, but no third-party tool reaches the publish floor for all-time mentions.

### How do Nexthink and ControlUp compare on customer support?

ControlUp scores higher on Quality of Support, with a 0.7-point lead over Nexthink (9.8 vs 9.1).

- **Nexthink:** 24 all-time mentions of customer support, with reviewers describing support as responsive and helpful, though a few note areas for improvement in documentation and onboarding.
- **ControlUp:** Reviewers consistently praise ControlUp's support, highlighting personalized relationships, proactive engagement, and high satisfaction with onboarding and ongoing assistance.

### Which is easier to implement, Nexthink or ControlUp?

ControlUp is easier to implement, with a 0.9-point higher Ease of Setup score than Nexthink (9.3 vs 8.4).

- **Nexthink:** Reviewers describe setup as straightforward for SaaS deployments but note a steep learning curve and complexity for full-scale implementations, especially in large environments.
- **ControlUp:** Reviewers consistently highlight ControlUp's easy setup, user-friendly interface, and quick onboarding, with several noting that setup is as easy as could be.