Compare Constant Contact and OutboundEngine 
At a Glance
Market Segments
Small-Business (70.3% of reviews)
Small-Business (72.4% of reviews)
Entry-Level Pricing
Starting at $12.00 Per Month
$199 per month
Constant Contact
Star Rating
(6,539)4.1 out of 5
Market Segments
Small-Business (70.3% of reviews)
Entry-Level Pricing
Starting at $12.00 Per Month
Free Trial is available
Browse all 3 pricing plansOutboundEngine
Star Rating
(155)3.7 out of 5
Market Segments
Small-Business (72.4% of reviews)
Entry-Level Pricing
$199 per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Constant Contact excels in "Email and Mobile Preview" with a score of 8.6, while OutboundEngine shines in "Automated Email Responses" with a remarkable score of 9.7, indicating that OutboundEngine may provide a more robust automated email feature.
- Reviewers mention that Constant Contact's "Manage Email Lists" feature scores 8.4, which is slightly lower than OutboundEngine's 9.0, suggesting that users may find OutboundEngine's list management capabilities more effective for their needs.
- G2 users highlight that Constant Contact has a higher overall star rating of 4.0 compared to OutboundEngine's 3.7, indicating a more favorable perception among users regarding Constant Contact's overall performance and satisfaction.
- Users on G2 report that Constant Contact's "Quality of Support" is rated at 8.2, which is higher than OutboundEngine's 7.7, suggesting that users may experience better customer service and support with Constant Contact.
- Reviewers mention that Constant Contact's "Ease of Setup" is rated at 8.5, slightly better than OutboundEngine's 8.3, indicating that users may find Constant Contact easier to implement and get started with.
- Users say that while both platforms cater to small businesses, Constant Contact has a larger number of reviews (5790) compared to OutboundEngine (152), which may suggest a more established user base and potentially more reliable feedback on its features and performance.
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Pricing
Entry-Level Pricing
Constant Contact
Lite
Starting at $12.00
Per Month
Start marketing today with a simple suite of email, social, and event management tools, all backed by marketing experts and legendary support.
- Basic email marketing with easy-to-use templates.
- Automated Welcome Email for new contacts
- Social Marketing
Free Trial
Constant Contact
Free Trial is available
OutboundEngine
No trial information availableRatings
Meets Requirements
8.4
5,641
7.3
119
Ease of Use
8.5
5,665
8.0
118
Ease of Setup
8.5
2,920
8.3
31
Ease of Admin
8.6
2,691
8.1
31
Quality of Support
8.2
4,634
7.7
118
Has the product been a good partner in doing business?
8.5
2,566
8.1
30
Product Direction (% positive)
7.0
5,539
6.4
116
Features by Category
Email Marketing
8.6
4380
|
Verified
Not enough data
8.4
4478
|
Verified
Not enough data
8.8
4203
|
Verified
Not enough data
8.3
4445
|
Verified
Not enough data
8.8
4435
|
Verified
Not enough data
8.5
4314
|
Verified
Not enough data
8.3
3416
|
Verified
Not enough data
8.4
1266
|
Verified
Not enough data
8.0
1107
|
Verified
Not enough data
Reporting & Analytics
7.9
1898
|
Verified
Not enough data
8.3
4057
|
Verified
Not enough data
Platform
8.4
2318
|
Verified
Not enough data
8.1
1655
Not enough data
8.6
2494
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
8.2
2218
|
Verified
Not enough data
7.6
1471
|
Verified
Not enough data
7.6
1448
|
Verified
Not enough data
7.4
883
|
Verified
Not enough data
7.9
1035
|
Verified
Not enough data
7.4
822
|
Verified
Not enough data
Email Marketing
Not enough data
7.1
46
|
Verified
Not enough data
8.0
49
|
Verified
Not enough data
7.5
50
|
Verified
Not enough data
7.2
42
|
Verified
Online Marketing
Not enough data
7.2
41
|
Verified
Not enough data
7.0
46
|
Verified
Not enough data
6.7
26
|
Verified
Not enough data
7.4
39
|
Verified
Not enough data
7.1
36
Lead Management
Not enough data
7.0
40
|
Verified
Not enough data
7.6
39
|
Verified
Not enough data
7.1
32
|
Verified
Not enough data
7.0
36
|
Verified
Not enough data
7.0
34
|
Verified
Not enough data
7.1
32
|
Verified
Not enough data
7.0
34
|
Verified
Not enough data
7.1
21
|
Verified
Campaign Management
Not enough data
6.6
25
|
Verified
Not enough data
6.5
12
Not enough data
7.8
32
|
Verified
Not enough data
6.5
12
Social
Not enough data
5.6
18
Not enough data
7.2
46
|
Verified
Not enough data
7.2
47
|
Verified
Not enough data
6.8
45
|
Verified
Not enough data
6.8
38
|
Verified
Reporting & Analytics
Not enough data
7.5
47
|
Verified
Not enough data
7.2
37
|
Verified
Not enough data
4.5
18
Not enough data
5.2
22
|
Verified
Not enough data
4.8
16
Platform
Not enough data
6.4
13
|
Verified
Not enough data
3.0
5
Not enough data
5.0
7
Not enough data
3.0
5
Not enough data
4.4
6
Not enough data
4.4
6
Not enough data
Not enough data
Integration
Not enough data
5.7
10
|
Verified
Not enough data
5.4
9
|
Verified
Not enough data
3.3
7
|
Verified
Diagnosis
8.0
602
Not enough data
8.2
595
Not enough data
8.5
768
Not enough data
8.5
686
Not enough data
Tracking
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
892
Not enough data
Feature Not Available
Not enough data
8.5
745
Not enough data
Reporting
8.8
874
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.0
664
Not enough data
Grammar
8.5
57
Not enough data
8.3
53
Not enough data
8.5
53
Not enough data
Formatting
8.1
51
Not enough data
8.2
53
Not enough data
7.6
51
Not enough data
Content
8.0
51
Not enough data
8.3
53
Not enough data
8.1
50
Not enough data
Product Type
8.6
53
Not enough data
7.8
50
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Templates
8.2
899
|
Verified
Not enough data
7.3
765
|
Verified
Not enough data
8.0
818
|
Verified
Not enough data
8.4
443
Not enough data
Edit
8.2
800
|
Verified
Not enough data
8.4
888
|
Verified
Not enough data
7.9
694
|
Verified
Not enough data
Logistics
8.6
870
|
Verified
Not enough data
7.6
732
|
Verified
Not enough data
7.9
664
|
Verified
Not enough data
8.8
451
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Marketing and Communications
8.3
450
Not enough data
8.1
479
Not enough data
8.0
416
Not enough data
8.8
601
Not enough data
8.9
618
Not enough data
Attendee Engagement
8.1
477
Not enough data
8.0
411
Not enough data
8.0
416
Not enough data
Registration
8.2
473
Not enough data
8.2
463
Not enough data
7.8
357
Not enough data
Generative AI
Feature Not Available
Not enough data
Text Messaging
8.6
53
Not enough data
7.9
44
Not enough data
8.4
47
Not enough data
8.4
49
Not enough data
8.3
47
Not enough data
8.0
47
Not enough data
8.4
54
Not enough data
8.0
44
Not enough data
SMS Platform
8.8
54
Not enough data
8.7
48
Not enough data
7.4
46
Not enough data
7.1
42
Not enough data
7.5
42
Not enough data
7.6
43
Not enough data
Content & Collaboration
9.1(won by default)
108
Not enough data
8.9(won by default)
117
Not enough data
8.5(won by default)
93
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8(won by default)
113
Not enough data
Social Management
8.7(won by default)
122
Not enough data
8.8(won by default)
124
Not enough data
Feature Not Available
Not enough data
8.8(won by default)
121
Not enough data
8.2(won by default)
109
Not enough data
8.9(won by default)
110
Not enough data
8.5(won by default)
75
Not enough data
Platform Interoperability
Feature Not Available
Not enough data
Social Functionality
8.7
246
7.3
29
Campaign Management
9.0
249
7.8
33
8.9
233
7.4
31
8.9
230
6.7
30
8.4
194
5.6
21
8.6
199
6.4
23
8.9
202
6.7
25
9.0
189
6.4
23
8.6
170
6.0
19
8.6
181
4.0
16
8.7
205
5.6
19
8.5
190
5.3
19
8.3
159
5.0
13
8.6
172
5.3
16
Targeting
8.9
216
5.9
16
8.8
200
5.7
16
8.4
171
5.2
14
8.6
174
6.0
15
Platform
8.5
178
5.6
16
8.6
211
6.4
21
8.8
220
7.0
23
9.0
248
7.6
24
8.7
193
6.2
19
8.6
244
6.7
23
8.7
207
6.5
19
8.6
178
5.6
14
8.8
224
7.5
23
Survey Management
8.3
185
Not enough data
8.3
178
Not enough data
Feature Not Available
Not enough data
8.7
175
Not enough data
Survey Customization
Feature Not Available
Not enough data
8.5
174
Not enough data
8.2
161
Not enough data
Feature Not Available
Not enough data
Survey Insights
8.6
188
Not enough data
Feature Not Available
Not enough data
8.7
178
Not enough data
Feature Not Available
Not enough data
Audio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Video
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Image
Not enough data
Not enough data
Not enough data
Not enough data
Text
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Communication
Not enough data
8.5
8
|
Verified
Not enough data
8.5
9
|
Verified
Not enough data
9.6
9
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
7.9
7
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
8.6
7
|
Verified
Not enough data
8.1
9
|
Verified
Not enough data
9.2
6
|
Verified
Not enough data
8.3
5
|
Verified
Consumer Intelligence
Not enough data
8.9
12
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
9
|
Verified
Reporting
Not enough data
Feature Not Available
Not enough data
7.8
6
|
Verified
Not enough data
8.1
12
|
Verified
Media Monitoring
Not enough data
9.0
10
|
Verified
Not enough data
9.2
11
|
Verified
Not enough data
8.8
11
In-House Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Analysis
Not enough data
7.5
6
Not enough data
8.0
10
|
Verified
Not enough data
Not enough data
Not enough data
6.1
6
|
Verified
Campaigns
Not enough data
7.2
9
Not enough data
7.8
9
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.0
9
|
Verified
Not enough data
6.7
5
|
Verified
Engagement
Not enough data
6.9
6
Platform
Not enough data
7.3
8
Not enough data
6.9
8
|
Verified
Not enough data
6.9
6
Customizations
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Growth
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Content
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Support
9.3
33
Not enough data
Categories
Categories
Shared Categories
Constant Contact and OutboundEngine are categorized as Social Media Advertising
Unique Categories
Constant Contact is categorized as SMS Marketing, Event Marketing, Email Template Builder, AI Writing Assistant, Email Deliverability, Website Builder, Social Media Management, Email Marketing, and Survey
OutboundEngine is categorized as Marketing Automation, Mobile Marketing, Online Reputation Management, and Live Chat
Reviews
Reviewers' Company Size
Constant Contact
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OutboundEngine
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
12.0%
Marketing and Advertising
10.1%
Real Estate
4.4%
Education Management
4.1%
Health, Wellness and Fitness
3.4%
Other
66.1%
Real Estate
56.6%
Insurance
15.1%
Financial Services
7.2%
Marketing and Advertising
6.6%
Online Media
2.0%
Other
12.5%
Most Helpful Reviews
Constant Contact
Most Helpful Favorable Review
Kristin H.
Verified User in Higher Education
I love that Constant Contact has become a real all in one solution for modern web communication. It's not just email anymore -- through Constant Contact, you can even manage your social media, run a survey, run an event, or even create "Groupon"-like deals...
Most Helpful Critical Review
Mark H.
Verified User in Computer Software
Some other reviewers mentioned this and I agree that if you're starting with a template and want to make modifications you'll most likely need to get into the HTML. This can lead to many revisions as I've found the way CC handles styles is unique and...
OutboundEngine
Most Helpful Favorable Review
Linda C.
Verified User in Real Estate
That OutboundEngine is emailing items of value to my client and potential clients and keeping me in the forefront of their minds. And they are also keeping me relevent on my social media sites.
Most Helpful Critical Review
Andrew B.
Verified User in Consumer Services
on vegetable gardening ( they said to use rubber tire chips in the vegetable garden as a mulch- dangerous poison heavy metals and carcinogens in tire chips) the electrical articels recommend that if homeowners have experience with electrical they can do...
Kristin H.
Verified User in Higher Education
I love that Constant Contact has become a real all in one solution for modern web communication. It's not just email anymore -- through Constant Contact, you can even manage your social media, run a survey, run an event, or even create "Groupon"-like deals...
Linda C.
Verified User in Real Estate
That OutboundEngine is emailing items of value to my client and potential clients and keeping me in the forefront of their minds. And they are also keeping me relevent on my social media sites.
Mark H.
Verified User in Computer Software
Some other reviewers mentioned this and I agree that if you're starting with a template and want to make modifications you'll most likely need to get into the HTML. This can lead to many revisions as I've found the way CC handles styles is unique and...
Andrew B.
Verified User in Consumer Services
on vegetable gardening ( they said to use rubber tire chips in the vegetable garden as a mulch- dangerous poison heavy metals and carcinogens in tire chips) the electrical articels recommend that if homeowners have experience with electrical they can do...
Alternatives
Discussions
if i buy a email list of 10,000 can i send to all of those people at one time off your site?
10 comments
BF
You can't buy and e-mail list and loaded it into Constant Contact. They will only send to people who have signed up to receive your e-blasts. You can have...Read more
What is constant contact software?
6 comments
CO
Constant Contact software is an email program that allows user to design/create emails with pictures, graphics and text to be sent to customers and...Read more
Does a busy small business owner have time to market their company on Constant Contact? (Nope)
5 comments
MR
You say no, but perhaps if you allow Constant Contact to do some of the work for you, you might have a bit more time to spend on all those other important...Read more
How do you use OE?
1 comment
RN
So sorry, just received this..... Answer, it was a costly try that I just had to cancel. The format, content was very nice...... but reports of recipient...Read more
How can I fully leverage Outbound Engine to get quality leads?
1 comment
BD
Use their multiplatform marketing to get exposure. Track who responds on OBE and reach out to them in a timely fashion. Engage them first by asking for their...Read more
Have you had to pay $99 fee to recieve your domain name at the end of your contract?
1 comment
Official Response from OutboundEngine
If a customer wants to continue to use the custom domain we include we our service offering, there are two options: 1) Monthly payments of $9.99 or 2)...Read more
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