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Compare Coinbase Exchange and Poloniex

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At a Glance
Coinbase Exchange
Coinbase Exchange
Star Rating
(121)3.8 out of 5
Market Segments
Small-Business (82.8% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Coinbase Exchange
Poloniex
Poloniex
Star Rating
(35)3.5 out of 5
Market Segments
Small-Business (85.7% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Poloniex
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Poloniex has a lower quality of support, with a G2 rating of 4.3, compared to Coinbase Exchange's 6.9, indicating that users may struggle to get timely assistance when needed.
  • Reviewers mention that Coinbase Exchange excels in ease of use, scoring 8.7 on G2, while Poloniex's score of 7.8 suggests a steeper learning curve for new users.
  • G2 users highlight that Poloniex has a strong product direction with 8.8% positive feedback, whereas Coinbase Exchange's 7.7% indicates some concerns about its future development and feature enhancements.
  • Users on G2 report that Coinbase Exchange offers a smoother setup experience, achieving a perfect score of 9.0, while Poloniex lacks specific ratings in this area, suggesting potential difficulties during initial configuration.
  • Reviewers say that Poloniex is favored by small businesses, with 85.7% of reviews coming from this segment, while Coinbase Exchange also caters to small businesses but with a slightly lower percentage of 82.8%.
  • Users say that while both platforms have a significant number of reviews, Poloniex has 35 reviews compared to Coinbase Exchange's 118, indicating a broader user base and potentially more diverse feedback for Coinbase Exchange.
Pricing
Entry-Level Pricing
Coinbase Exchange
No pricing available
Poloniex
No pricing available
Free Trial
Coinbase Exchange
No trial information available
Poloniex
No trial information available
Ratings
Meets Requirements
8.2
75
7.2
30
Ease of Use
8.7
76
7.8
31
Ease of Setup
9.0
5
Not enough data
Ease of Admin
Not enough data
Not enough data
Quality of Support
6.9
69
4.3
29
Has the product been a good partner in doing business?
Not enough data
Not enough data
Product Direction (% positive)
7.7
67
8.8
30
Categories
Categories
Shared Categories
Coinbase Exchange
Coinbase Exchange
Poloniex
Poloniex
Coinbase Exchange and Poloniex are categorized as Cryptocurrency Exchanges
Unique Categories
Coinbase Exchange
Coinbase Exchange has no unique categories
Poloniex
Poloniex has no unique categories
Reviews
Reviewers' Company Size
Coinbase Exchange
Coinbase Exchange
Small-Business(50 or fewer emp.)
82.8%
Mid-Market(51-1000 emp.)
10.3%
Enterprise(> 1000 emp.)
6.9%
Poloniex
Poloniex
Small-Business(50 or fewer emp.)
85.7%
Mid-Market(51-1000 emp.)
14.3%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
Coinbase Exchange
Coinbase Exchange
Financial Services
13.8%
Information Technology and Services
7.8%
Computer Software
7.8%
Marketing and Advertising
6.9%
Investment Banking
4.3%
Other
59.5%
Poloniex
Poloniex
Financial Services
54.3%
Computer Software
14.3%
Internet
8.6%
Utilities
2.9%
Public Relations and Communications
2.9%
Other
17.1%
Most Helpful Reviews
Coinbase Exchange
Coinbase Exchange
Most Helpful Favorable Review
Verified User
G
Verified User in Capital Markets
Verified User in Capital Markets

It is one of the best cryptocurrency exchanges, backed by the FDIC, so the money is safe in case the website is hacked (as has happened with many other exchanges). It has a very good mobile app and is a secure website (with two-factor authentication),...

Most Helpful Critical Review
Jennifer D.
JD
Jennifer D.
Verified User in Consumer Goods

their customer service sucks and the fact that its so hard to get incontact with anyone

Poloniex
Poloniex
Most Helpful Favorable Review
Carlos P.
CP
Carlos P.
Verified User in Financial Services

Poloniex is one of the safest and most reliable crypto-crypto exchanges founded in the USA, it requires 2-factor authentication for API use and for withdrawals, it has audit programs that block suspicious activity and most of the funds are stored cold and...

Most Helpful Critical Review
Dixit P.
DP
Dixit P.
Verified User in Computer Software

You guys do lots of confirmation for any withdrawal to any external wallet. So how It was stolen from my account without any email confirmation so it's something stolen due to lack of server security. I read lots of complaints and news that the poloniex...

Alternatives
Coinbase Exchange
Coinbase Exchange Alternatives
Binance
Binance
Add Binance
UPHOLD
UPHOLD
Add UPHOLD
Kucoin
Kucoin
Add Kucoin
LocalBitcoins
LocalBitcoins
Add LocalBitcoins
Poloniex
Poloniex Alternatives
Binance
Binance
Add Binance
UPHOLD
UPHOLD
Add UPHOLD
Kucoin
Kucoin
Add Kucoin
HitBTC
HitBTC
Add HitBTC
Discussions
Coinbase Exchange
Coinbase Exchange Discussions
What is Coinbase used for?
3 comments
Benedict L.
BL
Coinbase is a cryptocurrency exchange allowing buying, selling, transferring, and storing cryptocurrency. However storing crypto in an exchange for the long...Read more
Is Coinbase a good platform?
2 comments
DP
I lost my investment capital and profits trading online, they kept on requesting for extra funds before a withdrawal request can be accepted and processed,...Read more
Can you get scammed on Coinbase?
2 comments
MA
After so many attempts in getting my funds back which I lost to a fake platform called truimph fx. I lost the total of $38.000. I needed the profit to...Read more
Poloniex
Poloniex Discussions
How do I withdraw money from Poloniex?
2 comments
AN
It was a hard time losing over $189k to an online scam broker and I wasn't happy over my withheld funds on the platform, the company refuse to allow me make...Read more
Bull and bear token..
1 comment
Robbie H.
RH
I'll show you all how to earn up to $12,000 right after the weekend, but you'll only send 10% to the company for their commission fee... You'll get paid...Read more
Monty the Mongoose crying
Poloniex has no more discussions with answers