Compare Cognigy.AI and Microsoft Copilot Studio 
At a Glance
Market Segments
Enterprise (38.5% of reviews)
Enterprise (47.5% of reviews)
Entry-Level Pricing
No pricing available
$1.00 2000 Sessions Month
Cognigy.AI
Star Rating
(13)4.6 out of 5
Market Segments
Enterprise (38.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Cognigy.AIMicrosoft Copilot Studio
Star Rating
(42)4.5 out of 5
Market Segments
Enterprise (47.5% of reviews)
Entry-Level Pricing
$1.00 2000 Sessions Month
Learn more about Microsoft Copilot StudioSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Cognigy.AI excels in personalization with a score of 9.7, while Microsoft Copilot Studio lags behind at 8.4. Reviewers mention that Cognigy.AI's ability to tailor interactions based on user preferences significantly enhances customer engagement.
- Reviewers mention that Cognigy.AI offers superior Natural Language Understanding (NLU) capabilities, scoring 9.7 compared to Microsoft Copilot Studio's 8.8. Users on G2 highlight that Cognigy.AI's NLU allows for more accurate and context-aware responses, improving overall user satisfaction.
- Users say that Cognigy.AI's integration capabilities are rated at 9.0, which is higher than Microsoft Copilot Studio's 8.7. Reviewers mention that Cognigy.AI seamlessly connects with various platforms, making it easier to implement within existing workflows.
- G2 users report that Cognigy.AI shines in its automation features, particularly in customer interaction automation, where it received high praise for its efficiency and effectiveness. In contrast, Microsoft Copilot Studio's automation features are perceived as less robust, with users noting limitations in task execution.
- Reviewers mention that Cognigy.AI's conversation editor is rated at 8.7, providing a user-friendly interface for building conversational flows. Microsoft Copilot Studio, while functional, does not offer the same level of intuitive design, which some users find cumbersome.
- Users report that Cognigy.AI has a strong focus on security guardrails, ensuring data privacy compliance, which is a significant concern for enterprises. Microsoft Copilot Studio, while adequate, does not receive the same level of emphasis on security features, leading some users to express concerns about data handling.
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Pricing
Entry-Level Pricing
Cognigy.AI
No pricing availableMicrosoft Copilot Studio
Power Virtual Agents
$1.00
2000 Sessions Month
NA
- Create and maintain intelligent chatbots - 1,000 bots Sessions - 2,000 per month3 Use Common Data Service} - 10 GB database capacity } 420 GB file capacity4 Enable your bot to take action - Power Automate use rights5 Sessions add-on - Sessions add-on$450
Free Trial
Cognigy.AI
Free Trial is available
Microsoft Copilot Studio
No trial information availableRatings
Meets Requirements
9.2
8
8.8
35
Ease of Use
9.4
9
9.0
35
Ease of Setup
9.2
8
9.2
14
Ease of Admin
8.9
6
9.2
14
Quality of Support
9.2
8
9.0
34
Has the product been a good partner in doing business?
9.5
7
8.8
14
Product Direction (% positive)
10.0
7
9.6
33
Features by Category
Responses
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Cognigy.AI and Microsoft Copilot Studio are categorized as Bot Platforms
Unique Categories
Cognigy.AI is categorized as AI Agents and Customer Service Automation
Microsoft Copilot Studio is categorized as AI Agent Builders
Reviews
Reviewers' Company Size
Cognigy.AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Copilot Studio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
38.5%
Management Consulting
15.4%
Consulting
7.7%
Retail
7.7%
Oil & Energy
7.7%
Other
23.1%
Information Technology and Services
17.5%
Computer Software
15.0%
Automotive
7.5%
Insurance
5.0%
Hospital & Health Care
5.0%
Other
50.0%
Most Helpful Reviews
Cognigy.AI
Most Helpful Favorable Review
Gregor B.
Verified User in Automotive
The kind of cooperation with and the team's spirit. The flexibility of the platform and the easy way to model new dialogues. Fast growing but still familiar team.
Most Helpful Critical Review
Kevin K.
Verified User in Management Consulting
To become high-level you need more skills like API, JavaScript, HTTP etc..
Microsoft Copilot Studio
Most Helpful Favorable Review
Gabriel A.
Verified User in Animation
In my bussines I know that is very important to hear people. I spend many time answering text messages, responding custumers questions, a job that take me a long time, when they had many questions, time that I did not have!. Some day I visited my friends...
Most Helpful Critical Review
RAJAT J.
Verified User in Oil & Energy
1. It is very useful for calling API and response JSON manipulation is not great 2. It does not provide a good UI experience while creating chat sequences 3. It required a premium license for running some basic connectors
Gregor B.
Verified User in Automotive
The kind of cooperation with and the team's spirit. The flexibility of the platform and the easy way to model new dialogues. Fast growing but still familiar team.
Gabriel A.
Verified User in Animation
In my bussines I know that is very important to hear people. I spend many time answering text messages, responding custumers questions, a job that take me a long time, when they had many questions, time that I did not have!. Some day I visited my friends...
Kevin K.
Verified User in Management Consulting
To become high-level you need more skills like API, JavaScript, HTTP etc..
RAJAT J.
Verified User in Oil & Energy
1. It is very useful for calling API and response JSON manipulation is not great 2. It does not provide a good UI experience while creating chat sequences 3. It required a premium license for running some basic connectors
Alternatives
Discussions
Cognigy.AI has no discussions with answers
How soon will this bot be able to answer customer questions flawlessly?
1 comment
RJ
It depends on the question being asked.For example, if we ask the hi/hello the response will be faster.If the api are used then based on the time it takes to...Read more
What can power virtual agents do?
1 comment
AD
Power Virtual Agent is a no-code chatbot deployment software that helps you set up a chatbot on your website with the predefined topics that you configure in...Read more
Microsoft Copilot Studio has no more discussions with answers
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