Cloudflare was very easy to setup and configure -- which was very important as we were on a tight deadline. We built our new web site on WordPress running on Rackspace. Within a matter of days of going live we were under attack almost constantly with XML...
Customer support and billing. Their support does not read what you have to say but rather comes in with their own interpretation of what has happened and forces their views on your issue rather than trying to understand exactly what is happening. On two...
We can easily rank these in order: 1.) Customer Service: quick, expert response to any question or issue with your website. 2.) Easy to use customer dashboard to monitor performance of your site, force site scans, update settings for multiple features of...
User interface, Web site and dashboard navigation, and customer support extremely hard to navigate. Next to impossible to get support people to speak English rather than technobabble. Impossible to do something as simple as provide log in info to my account...
Cloudflare was very easy to setup and configure -- which was very important as we were on a tight deadline. We built our new web site on WordPress running on Rackspace. Within a matter of days of going live we were under attack almost constantly with XML...
We can easily rank these in order: 1.) Customer Service: quick, expert response to any question or issue with your website. 2.) Easy to use customer dashboard to monitor performance of your site, force site scans, update settings for multiple features of...
Customer support and billing. Their support does not read what you have to say but rather comes in with their own interpretation of what has happened and forces their views on your issue rather than trying to understand exactly what is happening. On two...
User interface, Web site and dashboard navigation, and customer support extremely hard to navigate. Next to impossible to get support people to speak English rather than technobabble. Impossible to do something as simple as provide log in info to my account...