Link copied to clipboard # Cloudbeds vs RoomRaccoon Comparison - What are their main differences? Share [ Export ](/compare/cloudbeds/roomraccoon/export.csv) CloudbedsRoomRaccoon[+ Add Product](#) Reviews **Cloudbeds** [ 4.2/5(41) ](https://www.g2.com/products/cloudbeds/reviews#reviews) **RoomRaccoon** [ 4.4/5(14) ](https://www.g2.com/products/roomraccoon/reviews#reviews) Pricing **Cloudbeds** No pricing available **RoomRaccoon** Free Trial No pricing available **Pricing Insights** from reviews Time to Implement **Cloudbeds** 1 month Based on 21 responses **RoomRaccoon** 1 month Based on 6 responses Return on Investment **Cloudbeds** 14 months Based on 19 responses **RoomRaccoon** Not enough reviews yet Perceived Cost **Cloudbeds** $$$$$ **RoomRaccoon** Not enough reviews yet Average Discount **Cloudbeds** 17% **RoomRaccoon** Not enough reviews yet ![Cloudbeds](https://images.g2crowd.com/uploads/product/hd_favicon/ba41cd5722b50e93a426e4b51507e966/cloudbeds.svg "Cloudbeds") ![RoomRaccoon](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_d255deed3223a5111d785e242394ae34/roomraccoon.jpg "RoomRaccoon") G2 offers free advice on this comparison. Chat with an expert How do we contact you? ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call Who do you want to talk with? ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human Pros & Cons **Cloudbeds** Not enough data **RoomRaccoon** Not enough data Integrations **Cloudbeds** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_681b8ceef6fc6e4f45f79c933b03d923/whistle.jpg "Product Avatar Image") Whistle ](https://www.g2.com/products/whistle/reviews)[ View all ](https://www.g2.com/products/cloudbeds/integrations) **RoomRaccoon** Not enough data Screenshots **Cloudbeds** ![Cloudbeds screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/70895/Cloudbeds----Calendar.png) **RoomRaccoon** ![RoomRaccoon screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1229803/RoomRaccoon-PMS.jpg) Ratings Meets Requirements **Cloudbeds** 8.3 8.333 **RoomRaccoon** 8.6 8.612 Ease of Use **Cloudbeds** 8.5 8.534 **RoomRaccoon** 9.0 9.012 Ease of Setup **Cloudbeds** 8.1 8.125 **RoomRaccoon** 8.1 8.17 Ease of Admin **Cloudbeds** 8.2 8.222 **RoomRaccoon** 8.8 8.87 Quality of Support **Cloudbeds** 8.1 8.133 **RoomRaccoon** 9.2 9.212 Has the product been a good partner in doing business? **Cloudbeds** 8.2 8.222 **RoomRaccoon** 8.3 8.37 Product Direction (% positive) **Cloudbeds** 8.9 8.931 **RoomRaccoon** 10.0 10.014 Features Channel Management[Hide 65 FeaturesShow 65 Features](javascript:void(0);) 7.9 21 8.1 5 Administration Integrations 8.3(won by 0.6) 20 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.7 5 Inventory Management 8.9(won by 1.2) 19 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.7 5 Automation 8.4(won by 0.7) 18 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.7 5 Calendar 9.5(won by 1.2) 18 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.3 5 Reporting & Analytics 7.5 19 8.3(won by 0.8) 5 (There is a greater than 0.5 difference between this product's rating and its competitors) Calendar Management Not enough data Not enough data Invoice Management Not enough data Not enough data Discount Management Not enough data Not enough data Availability Management Not enough data Not enough data Price/Margin Management Not enough data Not enough data Pipeline Management Not enough data Not enough data Content Management Not enough data Not enough data Partner Management Not enough data Not enough data Incentive Management Not enough data Not enough data Opportunity Management Not enough data Not enough data Promotions Management Not enough data Not enough data Commission Management Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Channel Analytics Not enough data Not enough data Booking Management Booking Aggregation 8.6(won by 1.3) 11 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.3 5 Rate Setting 7.3 11 8.0(won by 0.7) 5 (There is a greater than 0.5 difference between this product's rating and its competitors) Booking Engine 8.6(won by default) 12 Not enough data Booking Management Booking Aggregation 8.7(won by 1.0) 19 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.7 5 Booking Engine 7.9 19 8.3(won by 0.4) 5 Rate Setting 8.1 19 9.0(won by 0.9) 5 (There is a greater than 0.5 difference between this product's rating and its competitors) Administration Inventory Management 8.5 11 8.7(won by 0.2) 5 Integrations 7.5 12 8.0(won by 0.5) 5 (There is a greater than 0.5 difference between this product's rating and its competitors) Automation 7.6 11 7.7(won by 0.1) 5 Reporting & Analytics 6.5 11 8.3(won by 1.8) 5 (There is a greater than 0.5 difference between this product's rating and its competitors) Calendar 9.5(won by 0.8) 11 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.7 5 Marketing Marketing Tools 6.5 18 8.3(won by 1.8) 5 (There is a greater than 0.5 difference between this product's rating and its competitors) Online Reputation Management 7.2 16 8.0(won by 0.8) 5 (There is a greater than 0.5 difference between this product's rating and its competitors) Collaboration Tools Not enough data Not enough data Order Management Not enough data Not enough data Referral Management Not enough data Not enough data Multi-Channel Management Not enough data Not enough data Campaign Management Not enough data Not enough data Task Management Not enough data Not enough data Workflow Management Not enough data Not enough data Lead Management Not enough data Not enough data Template Management Not enough data Not enough data Marketing Online Reputation Management 6.7 11 8.3(won by 1.6) 5 (There is a greater than 0.5 difference between this product's rating and its competitors) Marketing Tools 6.2 11 8.7(won by 2.5) 5 (There is a greater than 0.5 difference between this product's rating and its competitors) Additional Functionality Email Templates Not enough data Not enough data Partner Portal Not enough data Not enough data Real-Time Data Not enough data Not enough data Activity Tracking Not enough data Not enough data Electronic Payments Not enough data Not enough data Customizable Templates Not enough data Not enough data Customizable Branding Not enough data Not enough data Data Import/Export Not enough data Not enough data AI Copilot Not enough data Not enough data Inventory Tracking Not enough data Not enough data Data Synchronization Not enough data Not enough data Generative AI Not enough data Not enough data Inventory Control Not enough data Not enough data Customizable Reports Not enough data Not enough data API Not enough data Not enough data Sales Reports Not enough data Not enough data Dynamic Pricing Not enough data Not enough data Real-Time Updates Not enough data Not enough data Multi-Channel Distribution Not enough data Not enough data Multi-Channel Campaigns Not enough data Not enough data Activity Dashboard Not enough data Not enough data Performance Metrics Not enough data Not enough data Hotel Management[Hide 97 FeaturesShow 97 Features](javascript:void(0);) 7.2 18 7.7 8 Property Management Room Inventory 8.3 16 8.8(won by 0.5) 8 (There is a greater than 0.5 difference between this product's rating and its competitors) Revenue Management 7.6 15 8.1(won by 0.5) 8 (There is a greater than 0.5 difference between this product's rating and its competitors) Facility Maintenance 7.2 13 7.9(won by 0.7) 8 (There is a greater than 0.5 difference between this product's rating and its competitors) Distribution Management 8.2(won by 0.7) 13 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.5 8 Multi-Channel Distribution Not enough data Not enough data Discount Management Not enough data Not enough data Reservations Management Not enough data Not enough data Restriction Management Not enough data Not enough data Promotions Management Not enough data Not enough data Employee Management Not enough data Not enough data Channel Management Not enough data Not enough data Task Management Not enough data Not enough data Billing Rate Management Not enough data Not enough data Template Management Not enough data Not enough data Price/Margin Management Not enough data Not enough data Booking Management Not enough data Not enough data Contact Management Not enough data Not enough data Multi-Channel Management Not enough data Not enough data Availability Management Not enough data Not enough data User Management Not enough data Not enough data Calendar Management Not enough data Not enough data Invoice Management Not enough data Not enough data Inventory Management Not enough data Not enough data Front Desk Management Not enough data Not enough data Housekeeping Management Not enough data Not enough data Maintenance Management Not enough data Not enough data Website Management Not enough data Not enough data Guest Experience Management Not enough data Not enough data Email Management Not enough data Not enough data Communications Management Not enough data Not enough data Reviews Management Not enough data Not enough data Tax Management Not enough data Not enough data Document Management Not enough data Not enough data Work Order Management Not enough data Not enough data Spa/Activity Management Not enough data Not enough data Financial Management Not enough data Not enough data Rate Management Not enough data Not enough data Guest Management Central Reservation System 8.7(won by 0.2) 14 8.5 8 Marketing and Loyalty Programs 6.7 12 6.9(won by 0.2) 8 Guest Messaging 6.8 13 7.3(won by 0.5) 8 (There is a greater than 0.5 difference between this product's rating and its competitors) Multi-Channel Marketing Not enough data Not enough data SMS Messaging Not enough data Not enough data Staff Management Housekeeping 7.1 12 7.5(won by 0.4) 8 Shift Scheduling 5.3 11 6.3(won by 1.0) 8 (There is a greater than 0.5 difference between this product's rating and its competitors) Maintenance Scheduling Not enough data Not enough data Platform Reporting and Analytics 6.9 14 8.1(won by 1.2) 8 (There is a greater than 0.5 difference between this product's rating and its competitors) Channel Manager Integration 8.4(won by 0.9) 15 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.5 8 Website Integration Not enough data Not enough data Channel Analytics Not enough data Not enough data Agentic AI - Hotel Management Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Multi-Language Not enough data Not enough data Marketing Automation Not enough data Not enough data Additional Functionality Billing & Invoicing Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Multi-Location Not enough data Not enough data Event Calendar Not enough data Not enough data Mobile Access Not enough data Not enough data Customizable Reports Not enough data Not enough data Customizable Fields Not enough data Not enough data Accounting Not enough data Not enough data Online Booking Not enough data Not enough data Customizable Branding Not enough data Not enough data Room Booking Not enough data Not enough data Email Templates Not enough data Not enough data Electronic Payments Not enough data Not enough data Data Import/Export Not enough data Not enough data Search/Filter Not enough data Not enough data Real-Time Data Not enough data Not enough data Dynamic Pricing Not enough data Not enough data Multi-Channel Sync Not enough data Not enough data AI Copilot Not enough data Not enough data API Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Kill Switch Not enough data Not enough data Drag & Drop Not enough data Not enough data Customizable Templates Not enough data Not enough data Credit Card Processing Not enough data Not enough data Activity Dashboard Not enough data Not enough data Generative AI Not enough data Not enough data Payment Processing Not enough data Not enough data Multi-Currency Not enough data Not enough data Point of Sale (POS) Not enough data Not enough data Customer Database Not enough data Not enough data CRM Not enough data Not enough data Customer History Not enough data Not enough data Availability Indicator Not enough data Not enough data Ratings/Reviews Not enough data Not enough data Data Synchronization Not enough data Not enough data Built-in Accounting Not enough data Not enough data Guest Check-in/Check-out Not enough data Not enough data Single Property Not enough data Not enough data Hotel Revenue Management Systems (RMS)[Hide 17 FeaturesShow 17 Features](javascript:void(0);) 7.7 11 Not enough data Rate Management Real-Time Pricing 7.2(won by default) 9 Not enough data Predictive Analytics 7.1(won by default) 8 Not enough data Competitor Analysis 7.5(won by default) 8 Not enough data Price Control 7.7(won by default) 8 Not enough data Group Bookings Feature Not Available Not enough data Data Tools Reporting 7.4(won by default) 9 Not enough data Data Visualization 7.6(won by default) 9 Not enough data Stack Integration 7.9(won by default) 7 Not enough data User Tools Task Automation 7.8(won by default) 6 Not enough data Email Alerts 8.9(won by default) 6 Not enough data Customer Insights Feature Not Available Not enough data Agentic AI - Hotel Revenue Management Systems (RMS) Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data Show 2 feature categories with incomplete data Vacation Rental[Hide 55 FeaturesShow 55 Features](javascript:void(0);) Not enough data Not enough data Agentic AI - Vacation Rental Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data Marketing Automation Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Additional Functionality Customizable Reports Not enough data Not enough data Inbox Management Not enough data Not enough data Online Booking Not enough data Not enough data Work Order Management Not enough data Not enough data Rate Management Not enough data Not enough data Discount Management Not enough data Not enough data Calendar Management Not enough data Not enough data Guest Check-in/Check-out Not enough data Not enough data Website Management Not enough data Not enough data Credit Card Processing Not enough data Not enough data Owner Statements Not enough data Not enough data Inventory Management Not enough data Not enough data Revenue Management Not enough data Not enough data Data Synchronization Not enough data Not enough data Multi-Property Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Ratings/Reviews Not enough data Not enough data AI Copilot Not enough data Not enough data Task Management Not enough data Not enough data Property Management Not enough data Not enough data API Not enough data Not enough data Customizable Templates Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Housekeeping Management Not enough data Not enough data Channel Management Not enough data Not enough data Accounting Not enough data Not enough data Payment Processing Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Email Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data For Vacation Rentals Not enough data Not enough data Guest Experience Management Not enough data Not enough data Search/Filter Not enough data Not enough data Multi-Channel Management Not enough data Not enough data Mobile Access Not enough data Not enough data Data Import/Export Not enough data Not enough data Short/Long Term Rental Not enough data Not enough data Reminders Not enough data Not enough data Availability Management Not enough data Not enough data Electronic Payments Not enough data Not enough data Generative AI Not enough data Not enough data Multi-Currency Not enough data Not enough data Guest Communications Not enough data Not enough data Invoice Management Not enough data Not enough data Reservations Management Not enough data Not enough data Contact Management Not enough data Not enough data Hotel Reservations[Hide 53 FeaturesShow 53 Features](javascript:void(0);) Not enough data Not enough data Agentic AI - Hotel Reservations Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Social Media Integration Not enough data Not enough data Website Integration Not enough data Not enough data Multi-Language Not enough data Not enough data Additional Functionality Dynamic Pricing Not enough data Not enough data Payment Processing Not enough data Not enough data Email Templates Not enough data Not enough data Group Reservations Not enough data Not enough data Online Booking Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Rate Management Not enough data Not enough data Customer Database Not enough data Not enough data Customizable Templates Not enough data Not enough data Customer History Not enough data Not enough data Room Booking Not enough data Not enough data Ratings/Reviews Not enough data Not enough data Availability Management Not enough data Not enough data Inventory Management Not enough data Not enough data Real-Time Updates Not enough data Not enough data Promotions Management Not enough data Not enough data Price/Margin Management Not enough data Not enough data Reminders Not enough data Not enough data Activities Booking Not enough data Not enough data Calendar Sync Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Generative AI Not enough data Not enough data Customizable Branding Not enough data Not enough data Calendar Management Not enough data Not enough data Event Scheduling Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Appointment Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Discount Management Not enough data Not enough data Third Party Booking Not enough data Not enough data Channel Management Not enough data Not enough data SMS Messaging Not enough data Not enough data AI Copilot Not enough data Not enough data Customer Support Not enough data Not enough data Booking Management Not enough data Not enough data Booking Notes Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Multi-Location Not enough data Not enough data Mobile Access Not enough data Not enough data Customizable Reports Not enough data Not enough data CRM Not enough data Not enough data API Not enough data Not enough data User Insights Reviewers' Company Size [![Cloudbeds](https://images.g2crowd.com/uploads/product/hd_favicon/ba41cd5722b50e93a426e4b51507e966/cloudbeds.svg "Cloudbeds")](https://www.g2.com/products/cloudbeds/reviews) Cloudbeds Small-Business(50 or fewer emp.) 84.6% Mid-Market(51-1000 emp.) 15.4% Enterprise(\> 1000 emp.) 0% [![RoomRaccoon](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_d255deed3223a5111d785e242394ae34/roomraccoon.jpg "RoomRaccoon")](https://www.g2.com/products/roomraccoon/reviews) RoomRaccoon Small-Business(50 or fewer emp.) 85.7% Mid-Market(51-1000 emp.) 14.3% Enterprise(\> 1000 emp.) 0% Small-Business (50 or fewer emp.) 84.6% 85.7% Mid-Market (51-1000 emp.) 15.4% 14.3% Enterprise (\> 1000 emp.) 0% 0% Reviewers' Industry [![Cloudbeds](https://images.g2crowd.com/uploads/product/hd_favicon/ba41cd5722b50e93a426e4b51507e966/cloudbeds.svg "Cloudbeds")](https://www.g2.com/products/cloudbeds/reviews) Cloudbeds Hospitality 87.2% Leisure, Travel & Tourism 10.3% Business Supplies and Equipment 2.6% ‐ ‐ Other 0.0% [![RoomRaccoon](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_d255deed3223a5111d785e242394ae34/roomraccoon.jpg "RoomRaccoon")](https://www.g2.com/products/roomraccoon/reviews) RoomRaccoon Hospitality 85.7% Human Resources 7.1% Hospital & Health Care 7.1% ‐ ‐ Other 0.0% FAQs ## Cloudbeds vs RoomRaccoon FAQs Generated using AI Last updated: August 16, 2026 ### What is the difference between Cloudbeds vs RoomRaccoon? RoomRaccoon stands out for higher reviewer satisfaction on support and ease of use, while Cloudbeds is noted for its operational backbone and multi-property management capabilities. | | [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) | [RoomRaccoon](https://www.g2.com/products/roomraccoon/reviews) | | --- | --- | --- | | G2 Rating (reviews) | 4.3/5 (40 reviews) | 4.4/5 (14 reviews) | | Ease of Setup score | 8.1 | 8.1 | | Quality of Support score | 8.3 | 9.2 | | Top Reviewer-Cited Strength | Operational backbone for managing multiple properties and strong channel management | User-friendly interface, efficient customer support, and streamlined daily operations | ### How do the pricing models of Cloudbeds and RoomRaccoon compare? RoomRaccoon is rated higher for value, with reviewers expressing greater satisfaction with its pricing and cost structure. - **Cloudbeds:** In recent reviews, several users mention frustration with add-on costs and a lack of customization in plans, noting that desired features sometimes require paying more. - **RoomRaccoon:** Recent reviewers highlight that while pricing could be more flexible for smaller establishments, they generally find the software affordable and appreciate the value for the features provided. ### What are the best alternatives to Cloudbeds and RoomRaccoon? The top three alternatives to Cloudbeds and RoomRaccoon are Hostaway, Oracle Hospitality OPERA Property Management System, and Cvent Event Marketing & Management. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) | 4.3/5 (40 reviews) | — | Reviewers note frustration with add-on costs and lack of plan customization | Operational backbone for managing multiple properties and strong channel management | | [RoomRaccoon](https://www.g2.com/products/roomraccoon/reviews) | 4.4/5 (14 reviews) | — | Generally affordable, with some requests for more flexible pricing for smaller businesses | User-friendly interface, efficient customer support, and streamlined daily operations | | [Hostaway](https://www.g2.com/products/hostaway/reviews) | 4.8/5 (415 reviews) | Small-Business | — | — | | [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) | 4.2/5 (65 reviews) | Mid-Market | — | — | | [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) | 4.3/5 (2317 reviews) | Mid-Market | — | — | ### Which Hotel Management features should I prioritize when comparing Cloudbeds and RoomRaccoon? Buyers comparing Cloudbeds and RoomRaccoon should prioritize reporting, integrations, ease of use, customer support, and channel management. - **Reporting:** Cloudbeds and RoomRaccoon both receive mixed feedback on reporting, with Cloudbeds reviewers noting limitations and RoomRaccoon reviewers requesting improvements in sales reports. - **Integrations:** Cloudbeds is frequently praised for its integrations with OTAs and other platforms; RoomRaccoon reviewers mention integration but request broader third-party support. - **Ease of Use:** RoomRaccoon scores 9.0 and Cloudbeds 8.6 on Ease of Use, with reviewers highlighting RoomRaccoon's intuitive interface. - **Customer Support:** RoomRaccoon scores 9.2 and Cloudbeds 8.3 on Quality of Support, with multiple reviewers citing prompt and helpful support for RoomRaccoon. - **Channel Management:** Both products are praised for channel management, but Cloudbeds is specifically noted for managing multiple properties and channels efficiently. ### What are the pros and cons of Cloudbeds vs RoomRaccoon? Cloudbeds is strongest for multi-property management and channel integration, while RoomRaccoon excels in user experience and customer support. - **Cloudbeds strengths:** Operational backbone for managing multiple properties, strong channel management, customizable for hybrid vacation rental/hotel operations, and robust guest experience features. - **Cloudbeds trade-offs:** Reviewers note limited reporting capabilities, add-on costs for desired features, slow data loading at times, and a lack of plan customization. - **RoomRaccoon strengths:** Highly user-friendly interface, efficient and prompt customer support, streamlined daily operations, and strong channel management and automation features. - **RoomRaccoon trade-offs:** Reviewers mention occasional system slowness, a steeper learning curve for advanced features, requests for broader integrations, and some desire for more flexible pricing for smaller businesses. ### Is Cloudbeds or RoomRaccoon better for small businesses? RoomRaccoon is better suited for small businesses, with higher reviewer satisfaction and strong support for ease of use and setup. - **Cloudbeds:** Reviewers from small businesses highlight its flexibility and suitability for properties under 50 rooms, but note frustrations with add-on costs and plan customization. - **RoomRaccoon:** Small-business reviewers consistently praise its user-friendly interface, quick staff training, and efficient customer support, making it a strong fit for smaller operations. ### Which Hotel Management platform has better integrations? Cloudbeds is favored for integrations, with reviewers frequently citing its broad OTA and platform connectivity. - **Cloudbeds:** Reviewers highlight integrations with Booking.com, Expedia, Airbnb, and Lightspeed, noting the platform's ability to unify multiple channels and systems. - **RoomRaccoon:** Reviewers mention integration with OTAs and payment systems, but also request a broader range of third-party integrations for enhanced versatility. ### How do Cloudbeds and RoomRaccoon compare on customer support? RoomRaccoon leads on Quality of Support, with a 0.9-point advantage over Cloudbeds (9.2 vs 8.3). - **Cloudbeds:** Reviewers describe support as generally helpful and responsive, though some note slow response times and a lack of proactive follow-up in certain cases. - **RoomRaccoon:** Reviewers consistently praise prompt, efficient, and proactive customer support, with several citing it as a standout feature of the platform. ### Which is easier to implement, Cloudbeds or RoomRaccoon? Cloudbeds and RoomRaccoon are rated equally on Ease of Setup, both scoring 8.1, indicating parity in implementation experience. - **Cloudbeds:** Reviewers describe the setup process as straightforward, with onboarding support available, though some mention a learning curve for advanced features and occasional delays in data migration. - **RoomRaccoon:** Reviewers highlight quick and easy initial setup, with staff training taking less time compared to previous systems, though a few note a steeper learning curve for mastering all functionalities. ### Which product has better Reporting? Cloudbeds and RoomRaccoon both receive mixed feedback on Reporting, with neither product establishing a clear lead. - **Cloudbeds:** Reviewers note that while basic reports are available, the reporting system is limited and lacks customization, with several requests for more advanced or user-friendly reporting features. - **RoomRaccoon:** Reviewers mention robust reporting and analytics features, but also request improvements in sales reports and guest profiling, indicating room for enhancement. Alternatives **Cloudbeds Alternatives** ![Hostaway](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f67e3a07eab59c0c6e91838b97392c4b/hostaway.jpg "Hostaway") [ Hostaway ](/products/hostaway/reviews) ![Cvent Event Marketing & Management](https://images.g2crowd.com/uploads/product/hd_favicon/d1f624aff0fdde4a64556367be39bb07/cvent-event-marketing-management.svg "Cvent Event Marketing & Management") [ Cvent Event Marketing &... ](/products/cvent-event-marketing-management/reviews) ![Oracle Hospitality OPERA Property Management System](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_38f94ec56e34c198e7095a17abce3349/oracle-hospitality-opera-property-management-system.png "Oracle Hospitality OPERA Property Management System") [ Oracle Hospitality OPERA... ](/products/oracle-hospitality-opera-property-management-system/reviews) ![eZee FrontDesk Hotel PMS](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8c82096e6e8996b659dba8b3c937f0a0/ezee-frontdesk-hotel-pms.png "eZee FrontDesk Hotel PMS") [ eZee FrontDesk Hotel PMS ](/products/ezee-frontdesk-hotel-pms/reviews) **RoomRaccoon Alternatives** ![Hostaway](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f67e3a07eab59c0c6e91838b97392c4b/hostaway.jpg "Hostaway") [ Hostaway ](/products/hostaway/reviews) ![Cvent Event Marketing & Management](https://images.g2crowd.com/uploads/product/hd_favicon/d1f624aff0fdde4a64556367be39bb07/cvent-event-marketing-management.svg "Cvent Event Marketing & Management") [ Cvent Event Marketing &... ](/products/cvent-event-marketing-management/reviews) ![SkyTouch Technology](https://images.g2crowd.com/uploads/product/hd_favicon/ce25c5cf7766a4c75a256356baeae6d9/skytouch-technology.svg "SkyTouch Technology") [ SkyTouch Technology ](/products/skytouch-technology/reviews) ![Guesty](https://images.g2crowd.com/uploads/product/hd_favicon/df8427589bb65dd44cd5efa8c3098c3a/guesty.svg "Guesty") [ Guesty ](/products/guesty/reviews) ## Cloudbeds vs RoomRaccoon When assessing the two solutions, reviewers found RoomRaccoon easier to use and administer. Reviewers also felt that RoomRaccoon was easier to do business with overall. However reviewers felt that the products are equally easy to set up. - Reviewers felt that RoomRaccoon meets the needs of their business better than Cloudbeds. - When comparing quality of ongoing product support, reviewers felt that RoomRaccoon is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of RoomRaccoon over Cloudbeds.