Users report that Cisco Routers excel in quality of support, with a score of 9.7, while MikroTik's support quality is rated lower at 8.5. Reviewers mention that Cisco's support team is responsive and knowledgeable, making troubleshooting more efficient.
Reviewers say that Cisco Routers have a strong product direction, scoring 9.7, which indicates a commitment to continuous improvement and innovation. In contrast, MikroTik's product direction score of 9.1 suggests that while they are also focused on development, there may be less emphasis on future enhancements.
Users on G2 highlight that Cisco Routers have a higher ease of administration score of 9.1, indicating that managing the network is more straightforward compared to MikroTik, which lacks specific ratings in this area. Reviewers mention that Cisco's user interface is intuitive, making it easier for administrators to navigate.
G2 users report that both products meet requirements well, with Cisco scoring 9.5 and MikroTik slightly higher at 9.6. However, reviewers mention that Cisco's robust feature set, including advanced security protocols, often makes it a preferred choice for businesses needing comprehensive solutions.
Users say that Cisco Routers are particularly favored in the small-business segment, capturing 50% of reviews, which indicates a strong alignment with the needs of smaller enterprises. MikroTik, on the other hand, lacks sufficient data in this area, suggesting it may not be as widely adopted among small businesses.
Reviewers mention that while both products have high star ratings (4.7 for Cisco and 4.6 for MikroTik), the total number of reviews for Cisco (85) significantly outweighs MikroTik's (30), indicating a more established user base and potentially more reliable feedback on performance and features.
Pricing
Entry-Level Pricing
Cisco Routers
No pricing available
MikroTik
No pricing available
Free Trial
Cisco Routers
No trial information available
MikroTik
No trial information available
Ratings
Meets Requirements
9.5
83
9.6
26
Ease of Use
9.7
6
Not enough data
Ease of Setup
Not enough data
Not enough data
Ease of Admin
9.0
21
Not enough data
Quality of Support
9.6
38
8.5
8
Has the product been a good partner in doing business?
MikroTik is a software that helps you to manage your network and internet. You can use MikroTik to set up routers, switches, and wireless systems for...Read more
Are MikroTik routers safe?
1 Comment
DH
MikroTik routers are not safe by default, but they can be made safer by following some basic security practices. MikroTik routers are often targeted by...Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.