Compare Charter Spectrum and Xfinity 
At a Glance
Market Segments
Small-Business (91.7% of reviews)
Small-Business (87.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Charter Spectrum
Star Rating
(25)3.6 out of 5
Market Segments
Small-Business (91.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Charter SpectrumXfinity
Star Rating
(16)3.5 out of 5
Market Segments
Small-Business (87.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about XfinitySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Charter Spectrum's internet service quality is rated at 6.4, which is significantly lower than Xfinity's impressive score of 9.4, indicating that Xfinity may provide a more reliable and faster internet experience.
- Reviewers mention that Xfinity excels in corporate speeds, achieving a remarkable score of 9.8, while Charter Spectrum lags behind with a score of 5.8, suggesting that businesses may benefit more from Xfinity's offerings.
- G2 users highlight that Xfinity's service tiers are rated at 8.8, compared to Charter Spectrum's 6.4, indicating that Xfinity offers a more diverse range of options to meet varying business needs.
- Users on G2 report that Xfinity's packaging received a perfect score of 10.0, while Charter Spectrum scored only 5.8, suggesting that Xfinity provides a more comprehensive and appealing package for users.
- Reviewers say that Xfinity's change management skills are rated at 9.2, significantly higher than Charter Spectrum's 6.7, indicating that Xfinity may be better equipped to handle transitions and updates effectively.
- Users mention that Xfinity's expertise of the team is rated at 8.2, while Charter Spectrum's score is 6.7, suggesting that Xfinity may have a more knowledgeable and skilled team to support its users.
Pricing
Entry-Level Pricing
Charter Spectrum
No pricing availableXfinity
No pricing availableFree Trial
Charter Spectrum
No trial information availableXfinity
No trial information availableRatings
Quality of Work
5.2
10
8.1
12
Responsiveness
6.2
10
6.8
12
Expertise of Team
6.7
10
8.2
11
Execution Ability
5.3
10
7.9
11
Communication Skills
5.3
10
7.6
12
Professionalism
6.2
10
8.2
12
Has the product been a good partner in doing business?
6.4
12
7.1
12
Features by Category
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
6.4
6
9.4
9
6.4
6
8.8
8
6.4
6
8.8
7
5.8
6
9.8
7
5.8
6
10.0
7
Team Quality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Charter Spectrum and Xfinity are categorized as Internet Service Providers (ISPs)
Unique Categories
Charter Spectrum has no unique categories
Xfinity has no unique categories
Reviews
Reviewers' Company Size
Charter Spectrum
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Xfinity
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Wireless
4.2%
Transportation/Trucking/Railroad
4.2%
Telecommunications
4.2%
Real Estate
4.2%
Medical Practice
4.2%
Other
79.2%
Automotive
18.8%
Marketing and Advertising
12.5%
Internet
12.5%
Graphic Design
12.5%
Veterinary
6.3%
Other
37.5%
Most Helpful Reviews
Charter Spectrum
Most Helpful Favorable Review
Sumalya G.
Verified User in Education Management
Spectrum has an excellent TV service with both On-demand and Live TV inliucded. Most of the channels streames on their live TV. Charter spectrum has a solid on-demand inventory as welll.
Most Helpful Critical Review
Verified User in Entertainment
Every one of the four useless customer service representatives encountered today.
Xfinity
Most Helpful Favorable Review
Rushi C.
Verified User in Internet
Xfinity provides internet and can transfer my data needs back and forth from office to internet and that's probably the only feature I like.
Most Helpful Critical Review
Milo C.
Verified User in Internet
I really dislike that my town has a contractual arrangement with Comcast/Xfinity that eliminates competition.
Sumalya G.
Verified User in Education Management
Spectrum has an excellent TV service with both On-demand and Live TV inliucded. Most of the channels streames on their live TV. Charter spectrum has a solid on-demand inventory as welll.
Rushi C.
Verified User in Internet
Xfinity provides internet and can transfer my data needs back and forth from office to internet and that's probably the only feature I like.
Verified User in Entertainment
Every one of the four useless customer service representatives encountered today.
Milo C.
Verified User in Internet
I really dislike that my town has a contractual arrangement with Comcast/Xfinity that eliminates competition.
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