Compare Centra and Salesforce B2C Commerce 
At a Glance
Market Segments
Small-Business (72.5% of reviews)
Mid-Market (40.5% of reviews)
Entry-Level Pricing
No pricing available
Contact Us Per Year
Centra
Star Rating
(69)4.8 out of 5
Market Segments
Small-Business (72.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about CentraSalesforce B2C Commerce
Star Rating
(579)4.3 out of 5
Market Segments
Mid-Market (40.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Commerce for B2C excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Centra. Users appreciate its user-friendly interface and the ability to manage online stores efficiently, highlighting features like personalization tools and a smooth checkout process.
- According to verified reviews, Salesforce Commerce for B2C has a robust presence in the mid-market segment, making it a preferred choice for larger businesses. Users note that its integration with the broader Salesforce ecosystem enhances functionality, providing a unified view of customer interactions across various platforms.
- Users say that Centra shines in its customer support and ease of use, particularly for small businesses. Reviewers commend its Swedish customer service and the platform's ability to easily integrate with third-party tools, making it adaptable to specific business needs.
- Reviewers mention that while Centra has a higher star rating, it has significantly fewer reviews, which may limit the reliability of its feedback. In contrast, Salesforce Commerce for B2C has a wealth of recent reviews, providing a more comprehensive view of user experiences and satisfaction.
- According to users, Salesforce Commerce for B2C faces challenges in setup and administration compared to Centra, which is noted for its ease of setup and administrative capabilities. Users have expressed that Centra's intuitive design makes it easier to navigate and manage daily operations.
- G2 reviewers highlight that while both platforms offer strong features, Salesforce Commerce for B2C is particularly noted for its scalability and enterprise-level capabilities, making it ideal for larger organizations looking for a comprehensive e-commerce solution, whereas Centra is seen as a flexible option for smaller businesses aiming for growth.
Pricing
Entry-Level Pricing
Centra
No pricing availableSalesforce B2C Commerce
B2C Commerce - Growth
Contact Us
Per Year
Create AI-powered consumer experiences with templates and composable storefronts, including multiple sites and price books.
- 5 sites
- 10 price books
- 1.2M On-demand Sandbox Credits
Free Trial
Centra
No trial information availableSalesforce B2C Commerce
No trial information availableRatings
Meets Requirements
9.0
54
8.6
348
Ease of Use
9.0
54
8.2
448
Ease of Setup
8.5
41
7.9
275
Ease of Admin
9.1
43
8.1
133
Quality of Support
9.3
54
8.3
329
Has the product been a good partner in doing business?
9.6
44
8.6
131
Product Direction (% positive)
9.8
49
8.6
331
Features by Category
Design
Not enough data
8.3
28
Not enough data
8.5
28
Not enough data
8.5
27
Not enough data
8.5
28
Personalization
Not enough data
8.3
28
Not enough data
8.3
28
Not enough data
8.5
29
Not enough data
8.5
27
Analysis
Not enough data
8.4
27
Not enough data
8.7
26
Not enough data
8.3
25
Merchandising
Not enough data
9.2
22
Not enough data
9.3
22
Not enough data
9.3
22
Not enough data
8.6
22
Not enough data
8.8
22
Analytics
Not enough data
9.2
22
Not enough data
9.2
22
Administration
Not enough data
9.2
21
Not enough data
9.0
21
Administration
Not enough data
9.0
27
Not enough data
8.7
26
Not enough data
8.8
27
Integrations
Not enough data
8.8
27
Not enough data
9.0
27
Not enough data
8.6
27
Cart Management
Not enough data
8.3
28
Not enough data
8.5
27
Not enough data
8.6
26
Not enough data
8.6
27
Headless Commerce
8.8
21
8.1
98
9.0
22
8.4
102
8.5
20
8.3
100
8.5
27
8.4
103
8.8
23
8.4
102
Generative AI
Not enough data
8.0
83
Not enough data
7.9
87
Agentic AI - E-Commerce Platforms
Not enough data
8.6
19
Not enough data
8.2
19
Not enough data
8.4
19
Not enough data
8.4
19
Not enough data
8.4
19
Not enough data
8.4
19
Merchandising/Marketing
8.3
24
8.2
218
8.5
29
8.2
164
8.3
26
8.2
234
8.6
36
8.0
224
8.1
24
7.7
210
8.6
20
8.0
209
8.6
29
8.1
207
Product Catalog
8.7
29
8.4
220
8.8
33
8.2
217
8.6
33
8.2
226
8.7
20
8.2
197
Order Process
8.9
30
8.3
220
9.1
29
8.1
214
9.0
30
8.3
211
8.9
30
8.3
217
9.3
34
8.2
219
8.7
30
7.9
205
9.0
28
8.2
206
9.0
23
8.1
189
Multi-Channel Support
8.9
20
8.3
202
8.7
26
8.2
205
8.6
20
8.3
189
9.0
26
8.2
209
8.3
19
8.0
195
8.6
23
8.1
136
8.8
21
8.2
183
Platform
8.9
32
8.2
201
8.2
28
8.2
218
8.4
29
8.3
208
8.8
32
8.4
217
8.2
32
8.2
222
8.8
28
8.6
211
8.8
23
8.6
198
9.1
32
8.5
203
8.9
22
8.3
188
9.1
28
8.5
184
9.4
22
8.4
195
9.3
31
8.5
224
Reporting
8.6
6
8.6
28
7.8
6
8.5
28
Omnichannel Features
Not enough data
8.0
27
Not enough data
8.0
27
Not enough data
8.2
26
Not enough data
8.6
27
Not enough data
8.6
27
8.3
5
8.6
28
7.7
5
8.3
27
Categories
Categories
Shared Categories
Centra and Salesforce B2C Commerce are categorized as E-Commerce Platforms and Omnichannel Commerce
Unique Categories
Centra has no unique categories
Reviews
Reviewers' Company Size
Centra
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce B2C Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Apparel & Fashion
53.6%
Retail
18.8%
Computer Software
7.2%
Sporting Goods
4.3%
Luxury Goods & Jewelry
2.9%
Other
13.0%
Retail
12.4%
Information Technology and Services
10.9%
Computer Software
8.1%
Apparel & Fashion
5.6%
Accounting
4.3%
Other
58.6%
Alternatives
Discussions
Centra has no discussions with answers
Is Salesforce an ecommerce platform?
1 Comment
ED
Yes B2C Commerce is an ecommerce platform. The Salesforce B2C Commerce Platform empowers customers to quickly grow profitability. Customers o all sizes can...Read more
What is b2b and b2c in Salesforce?
1 Comment
ED
B2B is digital solutions for business to business buyers and B2C is digital solutions for business to customer buyers. For more information checkout...Read more
What is a b2c platform?
1 Comment
VS
B2C business-to-consumer ecommerce, also called retail ecommerce, is a business model that involves sales between online businesses and consumers. B2C...Read more
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