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Compare BT Contact Center and BT Managed Hosting

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BT Contact Center
BT Contact Center
(2)
2.5 out of 5
BT Contact Center
By BT Global Services
BT Managed Hosting
BT Managed Hosting
(3)
3.3 out of 5
BT Managed Hosting
By BT Global Services
At a Glance
BT Contact Center
BT Contact Center
Star Rating
(2)2.5 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Information
Entry-Level Pricing
£6 per month
Browse all 3 pricing plans
BT Managed Hosting
BT Managed Hosting
Star Rating
(3)3.3 out of 5
Market Segments
Small-Business (66.7% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about BT Managed Hosting
Pricing
Entry-Level Pricing
BT Contact Center
BT Mobile 500MB Plan
£6
per month
Browse all 3 pricing plans
BT Managed Hosting
No pricing available
Free Trial
BT Contact Center
No trial information available
BT Managed Hosting
No trial information available
Ratings
Meets Requirements
Not enough data
Not enough data
Ease of Use
Not enough data
Not enough data
Ease of Setup
Not enough data
Not enough data
Ease of Admin
Not enough data
Not enough data
Quality of Support
Not enough data
Not enough data
Has the product been a good partner in doing business?
Not enough data
Not enough data
Product Direction (% positive)
Not enough data
Not enough data
Features by Category
Call Center Infrastructure (CCI)Hide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Workforce Management
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
BT Contact Center
BT Contact Center
BT Managed Hosting
BT Managed Hosting
BT Contact Center and BT Managed Hosting share no categories
Unique Categories
BT Contact Center
BT Contact Center is categorized as Call Center Infrastructure (CCI)
BT Managed Hosting
BT Managed Hosting is categorized as Managed Hosting
Reviews
Reviewers' Company Size
BT Contact Center
BT Contact Center
Small-Business(50 or fewer emp.)
0%
Mid-Market(51-1000 emp.)
50.0%
Enterprise(> 1000 emp.)
50.0%
BT Managed Hosting
BT Managed Hosting
Small-Business(50 or fewer emp.)
66.7%
Mid-Market(51-1000 emp.)
33.3%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
BT Contact Center
BT Contact Center
Financial Services
50.0%
Consumer Goods
50.0%
‐
‐
‐
Other
0.0%
BT Managed Hosting
BT Managed Hosting
Marketing and Advertising
33.3%
International Trade and Development
33.3%
Higher Education
33.3%
‐
‐
Other
0.0%
Most Helpful Reviews
BT Contact Center
BT Contact Center
Most Helpful Favorable Review
Verified User
G
Verified User in Financial Services

If you need assistance from BT tweet them as the social media account is uk based and they can prioritise your issue. We had an issue with our wifi setup after moving house and had a frustrating conversation with the call centre tweeting them had the issue...

Most Helpful Critical Review
Verified User in Consumer Goods
GC
Verified User in Consumer Goods

Support is severely lacking. Service and simple customer service need a major overhaul.

BT Managed Hosting
BT Managed Hosting
Most Helpful Favorable Review
Verified User
G
Verified User in Marketing and Advertising

The support is awesome.Its fast, reliable, and cost-efficient. Our business can achieve more with BT Support!

Most Helpful Critical Review
Brian A.
BA
Brian A.
Verified User in International Trade and Development

Not very user friendly took the team more time than expected to learn

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Discussions
BT Contact Center
BT Contact Center Discussions
Monty the Mongoose crying
BT Contact Center has no discussions with answers
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BT Managed Hosting
BT Managed Hosting Discussions
Monty the Mongoose crying
BT Managed Hosting has no discussions with answers
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Ask BT a QuestionContact BT

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