When assessing the two solutions, reviewers found Brandwatch Consumer Intelligence easier to use, set up, and administer. Reviewers also preferred doing business with Brandwatch Consumer Intelligence overall.
As a strategist, the ability to "train" the tool to recognize sentiment and filter out spam makes Forsight an automatic leader in the social listening category. Another thing that Crimson Hexagon does well is present conversations in a very visually...
The mentions crawled by BW can be irrelevant sometimes and it can be arduous combing through thousands of comments to remove irrelevant mentions. The same goes for categorizing the mentions into negative, positive, and neutral sentiments. I wish there was...
I like how easy and simple the it is to navigate throughout. I also like how easy I am able to get in contact with other users and partners
The software was outdated and did not get regular updates. It felt duct-taped together by the end of our contracted time with them.
As a strategist, the ability to "train" the tool to recognize sentiment and filter out spam makes Forsight an automatic leader in the social listening category. Another thing that Crimson Hexagon does well is present conversations in a very visually...
I like how easy and simple the it is to navigate throughout. I also like how easy I am able to get in contact with other users and partners
The mentions crawled by BW can be irrelevant sometimes and it can be arduous combing through thousands of comments to remove irrelevant mentions. The same goes for categorizing the mentions into negative, positive, and neutral sentiments. I wish there was...
The software was outdated and did not get regular updates. It felt duct-taped together by the end of our contracted time with them.