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# Brand24 vs Mention Comparison - What are their main differences?

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Pricing

**Brand24**
Free Trial

**$199.00** Per Month · Individual

**Mention**
Free Trial

**Starting at $599.00** · Company Plan

**Pricing Insights**
from reviews

Time to Implement

**Brand24**
\<1 monthFaster

Based on 72 responses

**Mention**
1 month

Based on 50 responses

Return on Investment

**Brand24**
11 months

Based on 62 responses

**Mention**
9 months2 months sooner

Based on 33 responses

Perceived Cost

**Brand24**
$$$$$

**Mention**
$$$$$

Average Discount

**Brand24**
12%5% more

**Mention**
7%

 ![Brand24](https://images.g2crowd.com/uploads/product/hd_favicon/1487565876/brand24.svg "Brand24")

 ![Mention](https://images.g2crowd.com/uploads/product/hd_favicon/1502380450/mention.svg "Mention")

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**Pros & Cons**
from reviews

**Brand24**
[
Ease of Use (20)
](https://www.g2.com/products/brand24/reviews?filters%5Bsentiment_snippet%5D=1258200&qs=pros-and-cons#reviews)[
Helpful (15)
](https://www.g2.com/products/brand24/reviews?filters%5Bsentiment_snippet%5D=1259455&qs=pros-and-cons#reviews)[
Filtering Problems (8)
](https://www.g2.com/products/brand24/reviews?filters%5Bsentiment_snippet%5D=2347305&qs=pros-and-cons#reviews)[
Limited Features (6)
](https://www.g2.com/products/brand24/reviews?filters%5Bsentiment_snippet%5D=1258690&qs=pros-and-cons#reviews)

**Mention**
[
Brand Monitoring (2)
](https://www.g2.com/products/mention/reviews?filters%5Bsentiment_snippet%5D=2481844&qs=pros-and-cons#reviews)[
Ease of Use (2)
](https://www.g2.com/products/mention/reviews?filters%5Bsentiment_snippet%5D=2045658&qs=pros-and-cons#reviews)[
AI Limitations (1)
](https://www.g2.com/products/mention/reviews?filters%5Bsentiment_snippet%5D=2481828&qs=pros-and-cons#reviews)[
Complexity (1)
](https://www.g2.com/products/mention/reviews?filters%5Bsentiment_snippet%5D=2481858&qs=pros-and-cons#reviews)

Integrations

**Brand24**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e369fa2434bfed6434dea757dc661c25/chatgpt.jpg "Product Avatar Image")

ChatGPT

](https://www.g2.com/products/chatgpt/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5a70c0e0f26ded6f6c6813e514d2fa20/claude.png "Product Avatar Image")

Claude

](https://www.g2.com/products/claude/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_71b3279994498356444c5ab8c8cb23ae/facebook.png "Product Avatar Image")

Facebook

](https://www.g2.com/products/facebook/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d905f0162fb0e2f776fba47437283c20/highlevel.png "Product Avatar Image")

HighLevel

](https://www.g2.com/products/highlevel/reviews)[
View all
](https://www.g2.com/products/brand24/integrations)

**Mention**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1c4117d2be5aadad4708890ff268f844/telegram-bot.png "Product Avatar Image")

Telegram Bot

](https://www.g2.com/products/telegram-bot/reviews)[
View all
](https://www.g2.com/products/mention/integrations)

Screenshots

**Brand24**
 ![Brand24 screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1283339/02-mentions.png)

**Mention**
 ![Mention screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/66768/Page-Analyse-Hero-Bloc-1.png)

**Ratings**
from reviews

Meets Requirements

**Brand24**

9.0

9.0340

**Mention**

8.4

8.4385

Ease of Use

**Brand24**

9.2

9.2346

**Mention**

8.8

8.8389

Ease of Setup

**Brand24**

8.9

8.9219

**Mention**

8.8

8.8170

Ease of Admin

**Brand24**

9.0

9.0170

**Mention**

8.7

8.7166

Quality of Support

**Brand24**

9.6

9.6320

**Mention**

8.5

8.5289

Has the product been a good partner in doing business?

**Brand24**

9.3

9.3162

**Mention**

8.5

8.5153

Product Direction (% positive)

**Brand24**

9.1

9.1332

**Mention**

8.0

8.0381

**Features**
ratings from reviews

Social Media Listening Tools

8.7

280

7.9

322

Media Monitoring

8.8

95

8.6

15

Social Media Management

Not enough data

8.4

25

Social Media Analytics

8.5

143

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
65.4%

Mid-Market(51-1000 emp.)
28.2%

Enterprise(\> 1000 emp.)
6.3%

Small-Business(50 or fewer emp.)
65.4%

Mid-Market(51-1000 emp.)
28.2%

Enterprise(\> 1000 emp.)
6.3%

Small-Business(50 or fewer emp.)
63.4%

Mid-Market(51-1000 emp.)
27.5%

Enterprise(\> 1000 emp.)
9.2%

Small-Business(50 or fewer emp.)
63.4%

Mid-Market(51-1000 emp.)
27.5%

Enterprise(\> 1000 emp.)
9.2%

**Reviewers' Industry**

[![Brand24](https://images.g2crowd.com/uploads/product/hd_favicon/1487565876/brand24.svg "Brand24")](https://www.g2.com/products/brand24/reviews)
Brand24

Marketing and Advertising
22.3%

Information Technology and Services
8.4%

Computer Software
7.0%

Internet
7.0%

Public Relations and Communications
4.2%

Other
51.3%

[![Mention](https://images.g2crowd.com/uploads/product/hd_favicon/1502380450/mention.svg "Mention")](https://www.g2.com/products/mention/reviews)
Mention

Marketing and Advertising
10.8%

Internet
10.3%

Information Technology and Services
7.4%

Computer Software
5.7%

Public Relations and Communications
4.1%

Other
61.6%

Alternatives

**Brand24 Alternatives**

 ![Meltwater](https://images.g2crowd.com/uploads/product/hd_favicon/1520621978/meltwater.svg "Meltwater")

[
Meltwater
](/products/meltwater/reviews)

 ![Brandwatch Consumer Intelligence](https://images.g2crowd.com/uploads/product/hd_favicon/5117a24ef41c579d55a92924d8e09fed/brandwatch-consumer-intelligence.svg "Brandwatch Consumer Intelligence")

[
Brandwatch Consumer...
](/products/brandwatch-consumer-intelligence/reviews)

 ![Mentionlytics](https://images.g2crowd.com/uploads/product/hd_favicon/374068704d3e8ad9268aa24d76a7029f/mentionlytics.svg "Mentionlytics")

[
Mentionlytics
](/products/mentionlytics/reviews)

 ![SentiOne](https://images.g2crowd.com/uploads/product/hd_favicon/1487566206/sentione.svg "SentiOne")

[
SentiOne
](/products/sentione/reviews)

**Mention Alternatives**

 ![Meltwater](https://images.g2crowd.com/uploads/product/hd_favicon/1520621978/meltwater.svg "Meltwater")

[
Meltwater
](/products/meltwater/reviews)

 ![Hootsuite](https://images.g2crowd.com/uploads/product/hd_favicon/d457048f2d5f9f5f322792032d073de6/hootsuite.svg "Hootsuite")

[
Hootsuite
](/products/hootsuite/reviews)

 ![Sprout Social](https://images.g2crowd.com/uploads/product/hd_favicon/23c97f84483973fc952fc0ce526a9227/sprout-social.svg "Sprout Social")

[
Sprout Social
](/products/sprout-social/reviews)

 ![CisionOne](https://images.g2crowd.com/uploads/product/hd_favicon/b4ca5ad21171e3bb86489ac76b227c9b/cisionone.svg "CisionOne")

[
CisionOne
](/products/cisionone/reviews)

## Brand24 vs Mention FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Mention vs Brand24?

Brand24 stands out from Mention with higher reviewer ratings, stronger support, and a more intuitive user experience according to G2 reviewers.

| [Mention](https://www.g2.com/products/mention/reviews) | [Brand24](https://www.g2.com/products/brand24/reviews) |
| --- | --- |
| 4.3/5 (442 reviews) | 4.6/5 (356 reviews) |
| Small-Business | Small-Business |
| 8.8 | 8.9 |
| 8.5 | 9.5 |
| Brand Monitoring (2 all-time mentions) | Ease of Use (19 all-time mentions) |

### How do the pricing models of Mention and Brand24 compare?

Brand24 is rated as the stronger value on price and cost satisfaction, with a higher reviewer score than Mention.

- **Mention:** In recent reviews, several reviewers cite high pricing and note that the cost can be a barrier for small teams, with some describing it as expensive for the features offered.
- **Brand24:** Reviewers consistently describe Brand24 as offering good value, with positive sentiment around pricing and satisfaction with the features provided at the price point.
- **Switching reasons:** Reviewers mention switching to Brand24 for better value and more comprehensive features compared to other tools.

### What are the best alternatives to Mention and Brand24?

The top 3 alternatives to Mention and Brand24 are Meltwater, Hootsuite, and Brandwatch Consumer Intelligence.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Mention](https://www.g2.com/products/mention/reviews) | 4.3/5 (442 reviews) | Small-Business | Pricing can be high for small teams | Brand Monitoring |
| [Brand24](https://www.g2.com/products/brand24/reviews) | 4.6/5 (356 reviews) | Small-Business | Good value for features | Ease of Use |
| [Meltwater](https://www.g2.com/products/meltwater/reviews) | 4.1/5 (2669 reviews) | Mid-Market | — | — |
| [Hootsuite](https://www.g2.com/products/hootsuite/reviews) | 4.3/5 (7413 reviews) | Small-Business | — | — |
| [Brandwatch Consumer Intelligence](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) | 4.4/5 (728 reviews) | Mid-Market | — | — |

### Which Social Media Listening Tools features should I prioritize when comparing Mention and Brand24?

Buyers comparing Mention and Brand24 should prioritize Sentiment Analysis, Ease of Use, Brand Monitoring, Analytics, and Reporting.

- **Sentiment Analysis:** Brand24 is cited for accurate sentiment analysis in 7 all-time reviews; Mention receives mixed feedback on sentiment accuracy.
- **Ease of Use:** Brand24 has 19 all-time mentions for ease of use and a 9.2 Ease of Use score; Mention has 2 all-time mentions and an 8.8 score.
- **Brand Monitoring:** Brand24 is cited in 12 all-time reviews; Mention in 2 all-time reviews.
- **Analytics:** Brand24 is mentioned in 7 all-time reviews for analytics; Mention in 1 all-time review.
- **Reporting:** Brand24 is cited in 9 all-time reviews for reporting; Mention in 1 all-time review.

### What are the pros and cons of Mention vs Brand24?

Brand24's headline strength is ease of use, while Mention's is brand monitoring capabilities.

- **Mention strengths:** Brand monitoring (2 all-time mentions), ease of use (2), time-saving (2), analytics (1), easy setup (1), helpfulness (1).
- **Mention trade-offs:** Reviewers note high pricing, complexity, and occasional data inaccuracy.
- **Brand24 strengths:** Ease of use (19 all-time mentions), helpful support (14), brand monitoring (12), intuitive interface (9), reporting (9), analytics (7), AI features (6).
- **Brand24 trade-offs:** Reviewers mention filtering problems, limited features in some plans, and occasional data inaccuracy.

### Is Mention or Brand24 better for small businesses?

Brand24 is the better fit for small businesses, with stronger small-business reviewer sentiment and higher satisfaction scores.

- **Mention:** Largest segment is Small-Business; reviewers note it is effective for small companies but cite pricing as a challenge for smaller teams.
- **Brand24:** Largest segment is Small-Business; reviewers consistently highlight ease of use, value, and strong support for small business needs.

### Which Social Media Listening Tools platform has better integrations?

Reviewers cite parity between Mention and Brand24 on integrations, with no clear leader in recent reviews.

- **Mention:** Slack integration is mentioned in recent reviews, with positive sentiment around easy integrations.
- **Brand24:** Reviewers mention integrations and AI-powered features, but no specific third-party tools are cited in recent reviews.

### How do Mention and Brand24 compare on customer support?

Brand24 outperforms Mention on Quality of Support by a material margin of 1.0 points, with reviewers consistently praising its support team.

- **Mention:** Reviewers describe support as generally responsive and helpful, but some cite slow responses and dissatisfaction with issue resolution.
- **Brand24:** Reviewers consistently highlight excellent, proactive, and responsive support, with dedicated account managers and high satisfaction.

### Which is easier to implement, Mention or Brand24?

Brand24 and Mention are rated at parity on Ease of Setup, with both scoring within 0.1 points of each other.

- **Mention:** Reviewers describe setup as generally easy, with most users able to complete it in under 20 minutes and minimal technical help required.
- **Brand24:** Reviewers consistently describe setup as very easy and user-friendly, with clear onboarding and quick initial configuration.

### Which product has better Sentiment Analysis?

Brand24 is favored for Sentiment Analysis, with more reviewers citing its accuracy and actionable insights.

- **Mention:** Sentiment analysis is cited in reviews, but accuracy is described as inconsistent; no all-time mention count above the publish floor.
- **Brand24:** Sentiment analysis is cited in 7 all-time reviews, with reviewers highlighting its accuracy and usefulness for understanding public perception.