# Boomi vs Infor Customer Relationship Management (CRM) Comparison | | Boomi | Infor Customer Relationship Management (CRM) | |---|---|---| | **Star Rating** | 4.4 out of 5 | 3.2 out of 5 | | **Total Reviews** | 505 | 81 | | **Largest Market Segment** | Enterprise (45.2% of reviews) | Mid-Market (54.8% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Boomi Pros: - Integrations (33 reviews) - Ease of Use (30 reviews) Cons: - Complexity (11 reviews) - Learning Curve (10 reviews) ### Infor Customer Relationship Management (CRM) Pros: - Customer Management (1 reviews) - Ease of Use (1 reviews) Cons: - Missing Features (1 reviews) - Slow Loading (1 reviews) --- ## Ratings Comparison | Rating | Boomi | Infor Customer Relationship Management (CRM) | |---|---|---| | **Meets Requirements** | 8.5 (290 reviews) | 6.7 (66 reviews) | | **Ease of Use** | 8.6 (375 reviews) | 6.6 (67 reviews) | | **Ease of Setup** | 8.5 (277 reviews) | 5.4 (32 reviews) | | **Ease of Admin** | 8.7 (183 reviews) | 5.5 (32 reviews) | | **Quality of Support** | 8.4 (279 reviews) | 6.3 (54 reviews) | | **Has the product been a good partner in doing business?** | 8.8 (178 reviews) | 6.9 (26 reviews) | | **Product Direction (% positive)** | 9.0 (272 reviews) | 4.0 (66 reviews) | --- ## Pricing ### Boomi #### Entry-Level Pricing No pricing available #### Free Trial Yes ### Infor Customer Relationship Management (CRM) #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **Boomi** | N/A | N/A | | **Infor Customer Relationship Management (CRM)** | 6.2/10 | 66 | #### Sales Force Automation | Feature | Boomi | Infor Customer Relationship Management (CRM) | |---|---|---| | **Contact & Account Management** | Not enough data | 7.4 (53 reviews) ✓ Verified | | **Partner Relationship Mgmt. (PRM)** | Not enough data | 6.9 (27 reviews) | | **Opportunity & Pipeline Mgmt.** | Not enough data | 6.5 (50 reviews) ✓ Verified | | **Task / Activity Management** | Not enough data | 6.3 (52 reviews) ✓ Verified | | **Territory & Quota Management** | Not enough data | 5.9 (37 reviews) ✓ Verified | | **Desktop Integration** | Not enough data | 6.3 (51 reviews) ✓ Verified | | **Product & Price List Management** | Not enough data | 6.3 (41 reviews) ✓ Verified | | **Quote & Order Management** | Not enough data | 6.0 (35 reviews) ✓ Verified | | **Customer Contract Management** | Not enough data | 6.1 (35 reviews) ✓ Verified | #### Marketing Automation | Feature | Boomi | Infor Customer Relationship Management (CRM) | |---|---|---| | **Email Marketing** | Not enough data | 6.0 (33 reviews) | | **Campaign Management** | Not enough data | 6.3 (34 reviews) | | **Lead Management** | Not enough data | 6.7 (37 reviews) ✓ Verified | | **Marketing ROI Analytics** | Not enough data | 6.3 (24 reviews) ✓ Verified | #### Customer Support | Feature | Boomi | Infor Customer Relationship Management (CRM) | |---|---|---| | **Case Management** | Not enough data | 7.1 (28 reviews) ✓ Verified | | **Customer Support Portal** | Not enough data | 6.6 (23 reviews) ✓ Verified | | **Knowledge Base** | Not enough data | 6.3 (25 reviews) ✓ Verified | | **Call Center Features** | Not enough data | 6.2 (21 reviews) ✓ Verified | | **Support Analytics** | Not enough data | 6.7 (25 reviews) ✓ Verified | #### Reporting & Analytics | Feature | Boomi | Infor Customer Relationship Management (CRM) | |---|---|---| | **Reporting** | Not enough data | 6.0 (45 reviews) ✓ Verified | | **Dashboards** | Not enough data | 6.5 (42 reviews) ✓ Verified | | **Forecasting** | Not enough data | 5.0 (37 reviews) ✓ Verified | #### Mobile & Social | Feature | Boomi | Infor Customer Relationship Management (CRM) | |---|---|---| | **Social Collaboration Features** | Not enough data | 5.2 (22 reviews) ✓ Verified | | **Social Network Integration** | Not enough data | 5.6 (23 reviews) ✓ Verified | | **Mobile User Support** | Not enough data | 5.9 (33 reviews) ✓ Verified | #### Platform | Feature | Boomi | Infor Customer Relationship Management (CRM) | |---|---|---| | **Customization** | Not enough data | 7.2 (24 reviews) ✓ Verified | | **Workflow Capability** | Not enough data | 5.8 (24 reviews) ✓ Verified | | **User, Role, and Access Management** | Not enough data | 7.5 (23 reviews) ✓ Verified | | **Internationalization** | Not enough data | 6.6 (15 reviews) ✓ Verified | | **Sandbox / Test Environments** | Not enough data | 7.2 (20 reviews) ✓ Verified | | **Document & Content Mgmt.** | Not enough data | 4.8 (22 reviews) | | **Performance and Reliability** | Not enough data | 6.1 (23 reviews) ✓ Verified | | **Output Document Generation** | Not enough data | 5.7 (20 reviews) ✓ Verified | #### Integration | Feature | Boomi | Infor Customer Relationship Management (CRM) | |---|---|---| | **Data Import & Export Tools** | Not enough data | 5.4 (30 reviews) ✓ Verified | | **Integration APIs** | Not enough data | 5.5 (17 reviews) ✓ Verified | | **Breadth of Partner Applications** | Not enough data | 4.4 (20 reviews) | #### Generative AI | Feature | Boomi | Infor Customer Relationship Management (CRM) | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | #### Agentic AI - CRM | Feature | Boomi | Infor Customer Relationship Management (CRM) | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Data Mapping | Product | Score | Reviews | |---|---|---| | **Boomi** | 8.5/10 | 47 | | **Infor Customer Relationship Management (CRM)** | N/A | N/A | #### Functionality | Feature | Boomi | Infor Customer Relationship Management (CRM) | |---|---|---| | **Data visualisation** | 8.3 (36 reviews) | Not enough data | | **Data transformation** | 8.8 (36 reviews) | Not enough data | | **Data migration** | 8.6 (36 reviews) | Not enough data | | **Process various formats** | 8.8 (35 reviews) | Not enough data | | **No-code functionality** | 8.8 (36 reviews) | Not enough data | | **Data manipulation** | 9.0 (36 reviews) | Not enough data | | **Analytics** | 8.0 (36 reviews) | Not enough data | | **Reporting** | 8.0 (37 reviews) | Not enough data | ### API Development | Product | Score | Reviews | |---|---|---| | **Boomi** | 8.7/10 | 37 | | **Infor Customer Relationship Management (CRM)** | N/A | N/A | #### Development | Feature | Boomi | Infor Customer Relationship Management (CRM) | |---|---|---| | **API Testing** | 8.9 (27 reviews) | Not enough data | | **Data Security** | 9.0 (28 reviews) | Not enough data | | **Orchestration** | 8.7 (27 reviews) | Not enough data | | **Scalability** | 8.8 (27 reviews) | Not enough data | #### Collaboration | Feature | Boomi | Infor Customer Relationship Management (CRM) | |---|---|---| | **Design Management** | 8.7 (26 reviews) | Not enough data | | **Access Control** | 8.6 (26 reviews) | Not enough data | | **Visibility** | 8.5 (27 reviews) | Not enough data | ### Electronic Data Interchange (EDI) | Product | Score | Reviews | |---|---|---| | **Boomi** | 8.3/10 | 22 | | **Infor Customer Relationship Management (CRM)** | N/A | N/A | #### Functionality | Feature | Boomi | Infor Customer Relationship Management (CRM) | |---|---|---| | **Data Exchange** | 8.9 (17 reviews) ✓ Verified | Not enough data | | **Data Mapping** | 8.9 (17 reviews) ✓ Verified | Not enough data | #### Management | Feature | Boomi | Infor Customer Relationship Management (CRM) | |---|---|---| | **Workflow Management** | 8.2 (16 reviews) ✓ Verified | Not enough data | | **Exception Handling** | 7.8 (12 reviews) | Not enough data | | **Real Time Reporting** | 7.9 (16 reviews) ✓ Verified | Not enough data | #### Integrations | Feature | Boomi | Infor Customer Relationship Management (CRM) | |---|---|---| | **Third Party Integration** | 8.4 (17 reviews) ✓ Verified | Not enough data | | **BI Tools Integration** | 7.5 (16 reviews) ✓ Verified | Not enough data | #### Security | Feature | Boomi | Infor Customer Relationship Management (CRM) | |---|---|---| | **Communication Protocols** | 8.5 (17 reviews) ✓ Verified | Not enough data | | **EDI Standards** | 8.6 (17 reviews) ✓ Verified | Not enough data | #### Support | Feature | Boomi | Infor Customer Relationship Management (CRM) | |---|---|---| | **EDI Testing** | 8.7 (17 reviews) ✓ Verified | Not enough data | ### iPaaS | Product | Score | Reviews | |---|---|---| | **Boomi** | 8.9/10 | 208 | | **Infor Customer Relationship Management (CRM)** | N/A | N/A | #### Development | Feature | Boomi | Infor Customer Relationship Management (CRM) | |---|---|---| | **Real-Time Integration** | 8.7 (132 reviews) | Not enough data | | **API Designer** | 8.8 (25 reviews) ✓ Verified | Not enough data | | **Flow Designer** | 9.0 (33 reviews) ✓ Verified | Not enough data | | **Pre-Built Connectors** | 9.3 (29 reviews) ✓ Verified | Not enough data | | **Custom Connectors** | 8.9 (25 reviews) ✓ Verified | Not enough data | | **Reusable connectors** | 9.5 (24 reviews) | Not enough data | | **Multi - tenant architecture** | 8.9 (21 reviews) | Not enough data | #### Management | Feature | Boomi | Infor Customer Relationship Management (CRM) | |---|---|---| | **Monitoring & Notification** | 8.8 (29 reviews) ✓ Verified | Not enough data | | **Routing And Orchestration** | 9.2 (27 reviews) ✓ Verified | Not enough data | | **Data Mapping** | 9.1 (30 reviews) ✓ Verified | Not enough data | | **Data Transformation** | 9.4 (29 reviews) ✓ Verified | Not enough data | | **API Management** | 8.8 (21 reviews) | Not enough data | #### Security | Feature | Boomi | Infor Customer Relationship Management (CRM) | |---|---|---| | **Data Encryption** | 8.2 (23 reviews) ✓ Verified | Not enough data | | **Security Standards** | 8.4 (24 reviews) ✓ Verified | Not enough data | | **Communication Protocol** | 8.5 (24 reviews) ✓ Verified | Not enough data | #### Integration Options | Feature | Boomi | Infor Customer Relationship Management (CRM) | |---|---|---| | **Data Virtualization** | 8.9 (24 reviews) ✓ Verified | Not enough data | | **Managed File Transfers** | 9.1 (24 reviews) ✓ Verified | Not enough data | | **Big Data Processing** | 8.5 (22 reviews) ✓ Verified | Not enough data | | **EDI** | 9.1 (27 reviews) ✓ Verified | Not enough data | #### Deployment | Feature | Boomi | Infor Customer Relationship Management (CRM) | |---|---|---| | **Hybrid** | 9.1 (21 reviews) | Not enough data | | **Cloud to Cloud** | 9.3 (22 reviews) | Not enough data | ### Master Data Management (MDM) | Product | Score | Reviews | |---|---|---| | **Boomi** | 8.7/10 | 24 | | **Infor Customer Relationship Management (CRM)** | N/A | N/A | #### Management | Feature | Boomi | Infor Customer Relationship Management (CRM) | |---|---|---| | **Hierarchy Management** | 8.7 (19 reviews) | Not enough data | | **Reference Data Management** | 8.6 (20 reviews) | Not enough data | | **Data Lineage** | 8.8 (19 reviews) | Not enough data | | **Metadata Management** | 9.0 (18 reviews) | Not enough data | #### Functionality | Feature | Boomi | Infor Customer Relationship Management (CRM) | |---|---|---| | **Multi-Domain** | 8.8 (18 reviews) | Not enough data | | **Match & Merge** | 8.7 (19 reviews) | Not enough data | | **Relationship Mapping** | 8.6 (20 reviews) | Not enough data | | **User Interface** | 8.7 (20 reviews) | Not enough data | #### Security | Feature | Boomi | Infor Customer Relationship Management (CRM) | |---|---|---| | **Data Governance** | 8.8 (20 reviews) | Not enough data | | **Data Masking** | 8.6 (20 reviews) | Not enough data | ### Embedded Integration Platforms | Product | Score | Reviews | |---|---|---| | **Boomi** | 8.6/10 | 14 | | **Infor Customer Relationship Management (CRM)** | N/A | N/A | #### Data | Feature | Boomi | Infor Customer Relationship Management (CRM) | |---|---|---| | **Scalability** | 8.3 (12 reviews) | Not enough data | #### Development | Feature | Boomi | Infor Customer Relationship Management (CRM) | |---|---|---| | **Low-Code** | 9.0 (12 reviews) | Not enough data | | **Customization** | 8.6 (12 reviews) | Not enough data | #### Security | Feature | Boomi | Infor Customer Relationship Management (CRM) | |---|---|---| | **Authentication** | 9.2 (12 reviews) | Not enough data | | **Compliance** | 9.4 (11 reviews) | Not enough data | #### Management | Feature | Boomi | Infor Customer Relationship Management (CRM) | |---|---|---| | **Third-Party Apps** | 8.0 (11 reviews) | Not enough data | | **White Labelled** | 8.2 (11 reviews) | Not enough data | | **Workflow** | 8.9 (11 reviews) | Not enough data | | **Self-Service** | 8.3 (10 reviews) | Not enough data | | **Monitoring** | 8.7 (10 reviews) | Not enough data | | **Notification** | 8.3 (10 reviews) | Not enough data | #### Application Integration | Feature | Boomi | Infor Customer Relationship Management (CRM) | |---|---|---| | **Third Party** | 8.0 (10 reviews) | Not enough data | | **Scalability** | 8.5 (10 reviews) | Not enough data | | **Workflow Automation** | 8.8 (10 reviews) | Not enough data | | **Connectivity** | 9.0 (10 reviews) | Not enough data | ### API Platforms | Product | Score | Reviews | |---|---|---| | **Boomi** | N/A | N/A | | **Infor Customer Relationship Management (CRM)** | N/A | N/A | #### Development - API Platforms | Feature | Boomi | Infor Customer Relationship Management (CRM) | |---|---|---| | **API Testing** | Not enough data | Not enough data | | **Scalability** | Not enough data | Not enough data | | **Orchestration** | Not enough data | Not enough data | | **Data Security** | Not enough data | Not enough data | #### Collaboration - API Platforms | Feature | Boomi | Infor Customer Relationship Management (CRM) | |---|---|---| | **Visibility** | Not enough data | Not enough data | | **Access Control** | Not enough data | Not enough data | | **Design Management** | Not enough data | Not enough data | #### API Management - API Platforms | Feature | Boomi | Infor Customer Relationship Management (CRM) | |---|---|---| | **API Monitoring** | Not enough data | Not enough data | | **Traffic Control** | Not enough data | Not enough data | | **Gateway** | Not enough data | Not enough data | | **Logs/Documentation** | Not enough data | Not enough data | | **Monetization** | Not enough data | Not enough data | ### Autodesk Construction Cloud Integration Partners | Product | Score | Reviews | |---|---|---| | **Boomi** | N/A | N/A | | **Infor Customer Relationship Management (CRM)** | N/A | N/A | #### Agentic AI - Autodesk Construction Cloud Integration Partners | Feature | Boomi | Infor Customer Relationship Management (CRM) | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### AWS Marketplace | Product | Score | Reviews | |---|---|---| | **Boomi** | N/A | N/A | | **Infor Customer Relationship Management (CRM)** | N/A | N/A | #### Agentic AI - AWS Marketplace | Feature | Boomi | Infor Customer Relationship Management (CRM) | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | ### API Management | Product | Score | Reviews | |---|---|---| | **Boomi** | 8.7/10 | 88 | | **Infor Customer Relationship Management (CRM)** | N/A | N/A | #### API Construction | Feature | Boomi | Infor Customer Relationship Management (CRM) | |---|---|---| | **API Testing** | 8.6 (59 reviews) | Not enough data | | **Data Security** | 8.6 (60 reviews) | Not enough data | | **Orchestration** | 8.7 (57 reviews) | Not enough data | | **Scalability** | 8.7 (64 reviews) | Not enough data | #### API Management | Feature | Boomi | Infor Customer Relationship Management (CRM) | |---|---|---| | **Traffic Control** | Feature Not Available | Not enough data | | **Logs/Documentation** | 8.2 (61 reviews) | Not enough data | | **API Monitoring** | 8.7 (62 reviews) | Not enough data | | **Monetization** | Feature Not Available | Not enough data | | **Gateway** | 8.4 (54 reviews) | Not enough data | #### Data Integration | Feature | Boomi | Infor Customer Relationship Management (CRM) | |---|---|---| | **App Integration** | 9.0 (65 reviews) | Not enough data | | **Data Transformation** | 9.0 (60 reviews) | Not enough data | | **Plugins** | 9.0 (31 reviews) | Not enough data | --- ## Categories **Unique to Boomi (10):** [iPaaS Software](https://www.g2.com/categories/ipaas), [API Management Tools](https://www.g2.com/categories/api-management), [Master Data Management (MDM) Tools](https://www.g2.com/categories/master-data-management-mdm), [AWS Marketplace Software](https://www.g2.com/categories/aws-marketplace), [API Platforms](https://www.g2.com/categories/api-platforms), [Electronic Data Interchange (EDI) Software](https://www.g2.com/categories/electronic-data-interchange-edi), [Data Mapping Software](https://www.g2.com/categories/data-mapping), [API Development Tools](https://www.g2.com/categories/api-development), [Embedded Integration Platforms](https://www.g2.com/categories/embedded-integration-platforms), [Autodesk Construction Cloud Integration Partners](https://www.g2.com/categories/autodesk-construction-cloud-integration-partners) **Unique to Infor Customer Relationship Management (CRM) (1):** [CRM Software](https://www.g2.com/categories/crm) --- ## Reviewer Demographics ### By Company Size | Segment | Boomi | Infor Customer Relationship Management (CRM) | |---|---|---| | **Small-Business** | 16.6% | 27.4% | | **Mid-Market** | 38.2% | 54.8% | | **Enterprise** | 45.2% | 17.8% | ### By Industry #### Boomi - **Information Technology and Services:** 18.3% - **Computer Software:** 13.7% - **Retail:** 3.0% - **Manufacturing:** 2.8% - **Oil & Energy:** 2.8% - **Banking:** 2.5% - **Computer & Network Security:** 2.5% - **Telecommunications:** 2.5% - **Hospital & Health Care:** 2.5% - **Financial Services:** 2.1% - **Other:** 47.2% #### Infor Customer Relationship Management (CRM) - **Computer Software:** 16.4% - **Information Technology and Services:** 11.0% - **Marketing and Advertising:** 5.5% - **Telecommunications:** 4.1% - **Financial Services:** 4.1% - **Hospital & Health Care:** 4.1% - **Machinery:** 4.1% - **Airlines/Aviation:** 2.7% - **Biotechnology:** 2.7% - **Consumer Goods:** 2.7% - **Other:** 42.5% --- ## Alternatives ### Alternatives to Boomi - [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) — 4.5/5 stars (749 reviews) - [Workato](https://www.g2.com/products/workato/reviews) — 4.7/5 stars (755 reviews) - [SAP Integration Suite](https://www.g2.com/products/sap-integration-suite/reviews) — 4.3/5 stars (339 reviews) - [Postman](https://www.g2.com/products/postman/reviews) — 4.6/5 stars (1776 reviews) - [Celigo](https://www.g2.com/products/celigo/reviews) — 4.6/5 stars (1052 reviews) - [Jitterbit](https://www.g2.com/products/jitterbit/reviews) — 4.5/5 stars (605 reviews) - [Tray.ai](https://www.g2.com/products/tray-ai/reviews) — 4.5/5 stars (158 reviews) - [Kong Gateway](https://www.g2.com/products/kong-gateway/reviews) — 4.4/5 stars (309 reviews) - [Cleo Integration Cloud](https://www.g2.com/products/cleo-integration-cloud/reviews) — 4.4/5 stars (560 reviews) - [SnapLogic Intelligent Integration Platform (IIP)](https://www.g2.com/products/snaplogic-intelligent-integration-platform-iip/reviews) — 4.4/5 stars (398 reviews) ### Alternatives to Infor Customer Relationship Management (CRM) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25791 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1618 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1115 reviews) - [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (998 reviews) - [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews) - [Maximizer](https://www.g2.com/products/maximizer/reviews) — 4.0/5 stars (673 reviews) - [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.2/5 stars (573 reviews) - [Act!](https://www.g2.com/products/act/reviews) — 3.9/5 stars (512 reviews) --- ## Top Discussions ### Boomi - Title: [What is Boomi used for?](https://www.g2.com/discussions/what-is-boomi-used-for) — 1 comment > **Top comment:** "Boomi is a cloud-based integration platform as a service (iPaaS). Boomi is designed to facilitate the integration of various applications, data sources, and..." - Title: [What is Boomi Integration Platform as a Service (iPaaS) used for?](https://www.g2.com/discussions/what-is-boomi-integration-platform-as-a-service-ipaas-used-for) — 1 comment > **Top comment:** "Boomi Integration Platform as a Service (iPaaS) is used for connecting applications, data, and systems across cloud-based and on-premises environments. Its..." ### Infor Customer Relationship Management (CRM) No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/boomi-vs-infor-customer-relationship-management-crm)