# Blackbaud Raiser's Edge NXT vs Tessitura Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Blackbaud Raiser's Edge NXT excels in user experience, with many praising its **one-page user interface** that presents information clearly. Users appreciate the **multiple tiles** on records, which help organize and declutter data, making it easier to find grouped information.
- **According to verified reviews** , Tessitura stands out for its **customization capabilities** , allowing organizations to tailor the software to their specific needs. Users highlight the **wealth of features** and the **fantastic customer support** team, which is noted for quick response times.
- **Users say** that Blackbaud Raiser's Edge NXT offers a more intuitive setup process, with reviewers noting its **ease of implementation**. This is particularly beneficial for organizations looking to get up and running quickly without extensive training.
- **Reviewers mention** that Tessitura provides robust support for event management, with capabilities to handle **ticketing for multiple events**. This feature is particularly valuable for organizations that frequently host events and need a reliable system to manage them.
- **G2 reviewers highlight** that Blackbaud Raiser's Edge NXT has a higher overall satisfaction score, reflecting its strong performance in areas like **donor management** and **reporting**. Users appreciate the software's ability to track the effectiveness of appeals, enhancing fundraising efforts.
- **According to recent feedback** , while Tessitura has a strong focus on data analytics integration, some users feel that Blackbaud Raiser's Edge NXT's **automation features** could be improved, indicating a potential area for enhancement in streamlining workflows.



| | Blackbaud Raiser's Edge NXT | Tessitura | 
|---|---|---|
| **Star Rating** | 3.9 out of 5 | 3.8 out of 5 | 
| **Total Reviews** | 622 | 80 | 
| **Largest Market Segment** | Mid-Market (49.0% of reviews) | Mid-Market (68.9% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Blackbaud Raiser's Edge NXT

Pros:
- Ease of Use (69 reviews)
- Intuitive (30 reviews)

Cons:
- Missing Features (34 reviews)
- Database Issues (19 reviews)

### Tessitura

Pros:
- Customer Support (10 reviews)
- Features (10 reviews)

Cons:
- Difficult Learning (11 reviews)
- Learning Curve (11 reviews)

---
## Ratings Comparison
| Rating | Blackbaud Raiser's Edge NXT | Tessitura | 
|---|---|---|
  | **Meets Requirements** | 7.8 (457 reviews) | 8.2 (68 reviews) | 
  | **Ease of Use** | 7.5 (538 reviews) | 6.2 (66 reviews) | 
  | **Ease of Setup** | 7.2 (278 reviews) | 5.6 (23 reviews) | 
  | **Ease of Admin** | 7.4 (214 reviews) | 5.9 (22 reviews) | 
  | **Quality of Support** | 7.5 (432 reviews) | 7.7 (60 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.5 (209 reviews) | 8.1 (19 reviews) | 
  | **Product Direction (% positive)** | 7.1 (456 reviews) | 7.4 (62 reviews) | 

---
## Pricing

### Blackbaud Raiser's Edge NXT

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Tessitura

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Event Registration & Ticketing

| Product | Score | Reviews |
|---|---|---|
| **Blackbaud Raiser's Edge NXT** | N/A | N/A |
| **Tessitura** | 7.2/10 | 13 |

#### Registration

| Feature | Blackbaud Raiser's Edge NXT | Tessitura | 
|---|---|---|
| **Event creation** | Not enough data | 8.3 (12 reviews) | 
| **User registration process** | Not enough data | 7.6 (12 reviews) | 
| **Payment processing** | Not enough data | 8.2 (12 reviews) | 
| **Mobile check-in** | Not enough data | 7.3 (11 reviews) | 
| **On-site tickets and registration** | Not enough data | 8.6 (11 reviews) | 

#### Generative AI

| Feature | Blackbaud Raiser's Edge NXT | Tessitura | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 

#### Marketing and Communications

| Feature | Blackbaud Raiser's Edge NXT | Tessitura | 
|---|---|---|
| **Event website creation** | Not enough data | 7.4 (11 reviews) | 
| **Email automation** | Not enough data | 6.8 (11 reviews) | 
| **Email customization** | Not enough data | 7.1 (11 reviews) | 
| **Contact list management** | Not enough data | 8.0 (11 reviews) | 
| **Social media promotion** | Not enough data | 3.5 (10 reviews) | 
| **Lead generation and retrieval** | Not enough data | 5.9 (11 reviews) | 

#### Agentic AI - Event Registration & Ticketing

| Feature | Blackbaud Raiser's Edge NXT | Tessitura | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 

### Retail POS

| Product | Score | Reviews |
|---|---|---|
| **Blackbaud Raiser's Edge NXT** | N/A | N/A |
| **Tessitura** | 8.1/10 | 11 |

#### POS

| Feature | Blackbaud Raiser's Edge NXT | Tessitura | 
|---|---|---|
| **Credit Card Payments** | Not enough data | 8.8 (10 reviews) | 
| **Barcode Scanning** | Not enough data | 7.9 (7 reviews) | 
| **Hardware Integration** | Not enough data | 8.5 (9 reviews) | 
| **Price Adjustments** | Not enough data | 7.2 (9 reviews) | 
| **Receipts** | Not enough data | 7.7 (10 reviews) | 

#### Marketing

| Feature | Blackbaud Raiser's Edge NXT | Tessitura | 
|---|---|---|
| **Loyalty Programs** | Not enough data | 6.9 (6 reviews) | 
| **Email Marketing** | Not enough data | 7.9 (8 reviews) | 

#### Administration

| Feature | Blackbaud Raiser's Edge NXT | Tessitura | 
|---|---|---|
| **Inventory Management** | Not enough data | 9.3 (5 reviews) | 
| **Employee Management** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | 9.0 (8 reviews) | 
| **E-commerce Integration** | Not enough data | Not enough data | 

### Fundraising

| Product | Score | Reviews |
|---|---|---|
| **Blackbaud Raiser's Edge NXT** | 6.6/10 | 160 |
| **Tessitura** | 6.6/10 | 24 |

#### Administration

| Feature | Blackbaud Raiser's Edge NXT | Tessitura | 
|---|---|---|
| **Reporting** | 7.2 (151 reviews) | 7.8 (21 reviews) | 
| **Interaction Tracking** | 7.6 (147 reviews) | 7.4 (22 reviews) | 
| **Automation** | 6.4 (142 reviews) | 6.4 (19 reviews) | 
| **Donor Profiles** | 8.2 (151 reviews) | 8.0 (21 reviews) | 

#### Fundraising

| Feature | Blackbaud Raiser's Edge NXT | Tessitura | 
|---|---|---|
| **Campaign Management** | 7.4 (137 reviews) | 7.3 (19 reviews) | 
| **Online Donation Portal** | 6.7 (126 reviews) | 6.8 (21 reviews) | 
| **Event Planning** | 6.0 (128 reviews) | 7.0 (21 reviews) | 
| **Recurring Donations** | 7.1 (139 reviews) | 5.8 (19 reviews) | 
| **Peer-to-peer Fundraising** | 5.4 (111 reviews) | 4.4 (14 reviews) | 
| **Mobile Capabilities** | 6.9 (128 reviews) | 4.3 (18 reviews) | 

#### Marketing

| Feature | Blackbaud Raiser's Edge NXT | Tessitura | 
|---|---|---|
| **Email Marketing** | 5.8 (128 reviews) | 7.0 (17 reviews) | 
| **Direct Mail Tools** | 5.5 (119 reviews) | 6.7 (17 reviews) | 

### Museum Management

| Product | Score | Reviews |
|---|---|---|
| **Blackbaud Raiser's Edge NXT** | N/A | N/A |
| **Tessitura** | N/A | N/A |

#### Administration

| Feature | Blackbaud Raiser's Edge NXT | Tessitura | 
|---|---|---|
| **Analytics & Reporting** | Not enough data | Not enough data | 
| **Volunteer Management** | Not enough data | Not enough data | 
| **Collections Management** | Not enough data | Feature Not Available | 
| **Recordkeeping** | Not enough data | Feature Not Available | 

#### Fundraising

| Feature | Blackbaud Raiser's Edge NXT | Tessitura | 
|---|---|---|
| **Membership Management** | Not enough data | Not enough data | 
| **Donations & Fundraising** | Not enough data | Not enough data | 

#### Guest Services

| Feature | Blackbaud Raiser's Edge NXT | Tessitura | 
|---|---|---|
| **Ticketing & Admissions** | Not enough data | Not enough data | 
| **Event Registration** | Not enough data | Not enough data | 
| **Group or Tour Reservations** | Not enough data | Not enough data | 
| **Gift Shop POS** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 

### Theater Venue Management

| Product | Score | Reviews |
|---|---|---|
| **Blackbaud Raiser's Edge NXT** | N/A | N/A |
| **Tessitura** | N/A | N/A |

#### Theater Management

| Feature | Blackbaud Raiser's Edge NXT | Tessitura | 
|---|---|---|
| **Ticketing** | Not enough data | 9.1 (9 reviews) | 
| **Customer Database** | Not enough data | 9.3 (9 reviews) | 
| **Sales Tools** | Not enough data | 7.1 (7 reviews) | 

#### Venue Administration

| Feature | Blackbaud Raiser's Edge NXT | Tessitura | 
|---|---|---|
| **Venue Calendar** | Not enough data | 6.7 (7 reviews) | 
| **Billing and Invoicing** | Not enough data | 6.3 (5 reviews) | 
| **Resource Management** | Not enough data | Not enough data | 
| **Artist Management** | Not enough data | Not enough data | 

### Donor Management

| Product | Score | Reviews |
|---|---|---|
| **Blackbaud Raiser's Edge NXT** | 7.1/10 | 166 |
| **Tessitura** | 7.4/10 | 19 |

#### Administration

| Feature | Blackbaud Raiser's Edge NXT | Tessitura | 
|---|---|---|
| **User Dashboard** | 7.6 (150 reviews) | 6.2 (13 reviews) | 
| **Donor Profiles** | 8.2 (154 reviews) | 8.9 (15 reviews) | 
| **Reporting** | 7.3 (149 reviews) | 7.0 (16 reviews) | 
| **Templates** | 6.1 (129 reviews) | 6.1 (14 reviews) | 
| **Customization** | 6.6 (140 reviews) | 7.1 (16 reviews) | 

#### Donor Management

| Feature | Blackbaud Raiser's Edge NXT | Tessitura | 
|---|---|---|
| **Moves Management** | 7.2 (137 reviews) | 8.0 (15 reviews) | 
| **Pledge Tracking** | 7.2 (139 reviews) | 7.7 (16 reviews) | 
| **E-Document Storage** | 6.9 (132 reviews) | 6.8 (13 reviews) | 
| **Acknowledgments & Communications** | 6.5 (141 reviews) | 7.3 (15 reviews) | 

#### Interoperability

| Feature | Blackbaud Raiser's Edge NXT | Tessitura | 
|---|---|---|
| **Event Tracking** | 6.6 (131 reviews) | 8.0 (18 reviews) | 
| **Gift Tracking** | 8.2 (141 reviews) | 8.2 (16 reviews) | 
| **Fund Accounting** | 6.9 (130 reviews) | 8.0 (16 reviews) | 

### Nonprofit CRM

| Product | Score | Reviews |
|---|---|---|
| **Blackbaud Raiser's Edge NXT** | 6.2/10 | 116 |
| **Tessitura** | 7.3/10 | 28 |

#### Constituent Management

| Feature | Blackbaud Raiser's Edge NXT | Tessitura | 
|---|---|---|
| **Constituent Profiles** | 8.0 (110 reviews) ✓ Verified | 8.9 (24 reviews) ✓ Verified | 
| **Online Portal** | 5.9 (93 reviews) | 7.2 (21 reviews) ✓ Verified | 
| **Donor Communications** | 6.1 (98 reviews) ✓ Verified | 8.3 (19 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Blackbaud Raiser's Edge NXT | Tessitura | 
|---|---|---|
| **Email Marketing** | 5.8 (97 reviews) ✓ Verified | 7.0 (19 reviews) | 
| **Lead Management** | 5.8 (88 reviews) ✓ Verified | 6.5 (17 reviews) ✓ Verified | 
| **Campaign Management** | 6.5 (92 reviews) ✓ Verified | 8.1 (19 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 5.6 (85 reviews) ✓ Verified | 6.7 (18 reviews) ✓ Verified | 

#### Workflow Automation

| Feature | Blackbaud Raiser's Edge NXT | Tessitura | 
|---|---|---|
| **Donor Prospecting** | 6.3 (95 reviews) ✓ Verified | 6.0 (19 reviews) ✓ Verified | 
| **Data Entry** | 7.0 (106 reviews) ✓ Verified | 6.9 (24 reviews) | 
| **Task Delegation** | 5.8 (90 reviews) ✓ Verified | 6.4 (23 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Blackbaud Raiser's Edge NXT | Tessitura | 
|---|---|---|
| **Reporting** | 6.6 (103 reviews) ✓ Verified | 7.8 (24 reviews) ✓ Verified | 
| **Dashboards** | 6.7 (102 reviews) ✓ Verified | 8.1 (19 reviews) ✓ Verified | 
| **Automated Reports** | 5.9 (94 reviews) ✓ Verified | 8.5 (23 reviews) ✓ Verified | 

#### Integrations

| Feature | Blackbaud Raiser's Edge NXT | Tessitura | 
|---|---|---|
| **Accounting** | 5.8 (80 reviews) | 6.9 (21 reviews) | 
| **Fundraising** | 7.1 (99 reviews) ✓ Verified | 7.6 (20 reviews) ✓ Verified | 
| **Grant Management** | 5.7 (80 reviews) | 6.4 (18 reviews) ✓ Verified | 
| **Sales POS** | 4.6 (72 reviews) | 7.5 (20 reviews) ✓ Verified | 

#### Agentic AI - Nonprofit CRM

| Feature | Blackbaud Raiser's Edge NXT | Tessitura | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 

### Box Office

| Product | Score | Reviews |
|---|---|---|
| **Blackbaud Raiser's Edge NXT** | N/A | N/A |
| **Tessitura** | 8.2/10 | 15 |

#### Box Office

| Feature | Blackbaud Raiser's Edge NXT | Tessitura | 
|---|---|---|
| **Customer Profiles** | Not enough data | 8.6 (14 reviews) | 
| **Ticket Types** | Not enough data | 9.2 (13 reviews) | 
| **Branding & Customization** | Not enough data | 8.7 (13 reviews) | 
| **Event Communications** | Not enough data | 7.1 (13 reviews) | 
| **E-Commerce** | Not enough data | 7.2 (13 reviews) | 
| **Fundraising** | Not enough data | 8.3 (12 reviews) | 
| **Event Analytics** | Not enough data | 8.6 (13 reviews) | 

### POS

| Product | Score | Reviews |
|---|---|---|
| **Blackbaud Raiser's Edge NXT** | N/A | N/A |
| **Tessitura** | N/A | N/A |

#### Payments

| Feature | Blackbaud Raiser's Edge NXT | Tessitura | 
|---|---|---|
| **Credit Card Payments** | Not enough data | Not enough data | 
| **Partial Payments** | Not enough data | Not enough data | 
| **Split Payments** | Not enough data | Not enough data | 
| **Discounts** | Not enough data | Not enough data | 
| **Voided/Refunded Payments** | Not enough data | Not enough data | 
| **Store Credit Allocation** | Not enough data | Not enough data | 
| **Tip Adjustments** | Not enough data | Not enough data | 
| **Offline Payments** | Not enough data | Not enough data | 
| **Multidevice Payment Acceptance** | Not enough data | Not enough data | 
| **Next Day Deposits** | Not enough data | Not enough data | 

#### Employee Management

| Feature | Blackbaud Raiser's Edge NXT | Tessitura | 
|---|---|---|
| **Employee Accounts** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 
| **Commission Tracking** | Not enough data | Not enough data | 
| **Tab Allocation** | Not enough data | Not enough data | 
| **Log/Shift Notes** | Not enough data | Not enough data | 
| **Staff Scheduling** | Not enough data | Not enough data | 
| **Floor Plans** | Not enough data | Not enough data | 

#### Customer Management

| Feature | Blackbaud Raiser's Edge NXT | Tessitura | 
|---|---|---|
| **Loyalty Membership** | Not enough data | Not enough data | 
| **Customer Profiles** | Not enough data | Not enough data | 
| **Credit Card Filing** | Not enough data | Not enough data | 

#### Inventory Management

| Feature | Blackbaud Raiser's Edge NXT | Tessitura | 
|---|---|---|
| **Track Inventory** | Not enough data | Not enough data | 
| **Inventory Notifications** | Not enough data | Not enough data | 
| **Product Organization** | Not enough data | Not enough data | 
| **Multilocation Inventory Tracking** | Not enough data | Not enough data | 

#### Integrations

| Feature | Blackbaud Raiser's Edge NXT | Tessitura | 
|---|---|---|
| **Accounting Integrations** | Not enough data | Not enough data | 
| **Inventory Management Integrations** | Not enough data | Not enough data | 
| **E-Commerce Integrations** | Not enough data | Not enough data | 

#### Analytics

| Feature | Blackbaud Raiser's Edge NXT | Tessitura | 
|---|---|---|
| **Sales Tracking** | Not enough data | Not enough data | 
| **Guest Counts** | Not enough data | Not enough data | 
| **End of Day Reports** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (4):** [Donor Prospect Research Software](https://www.g2.com/categories/donor-prospect-research), [Donor Management Software](https://www.g2.com/categories/donor-management), [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm), [Fundraising Software](https://www.g2.com/categories/fundraising)

**Unique to Blackbaud Raiser's Edge NXT (1):** [Nonprofit Payment Gateway Software](https://www.g2.com/categories/nonprofit-payment-gateway)

**Unique to Tessitura (6):** [Box Office Software](https://www.g2.com/categories/box-office), [Museum Management  Software](https://www.g2.com/categories/museum-management), [Admission-Based Nonprofit Software](https://www.g2.com/categories/admission-based-nonprofit), [Retail POS Systems](https://www.g2.com/categories/retail-pos), [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing), [Theater Venue Management Software](https://www.g2.com/categories/theater-venue-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Blackbaud Raiser's Edge NXT | Tessitura | 
|---|---|---|
| **Small-Business** | 40.6% | 28.4% | 
| **Mid-Market** | 49.0% | 68.9% | 
| **Enterprise** | 10.4% | 2.7% | 

### By Industry

#### Blackbaud Raiser's Edge NXT

- **Non-Profit Organization Management:** 34.4%
- **Higher Education:** 19.7%
- **Hospital & Health Care:** 7.8%
- **Fund-Raising:** 6.7%
- **Education Management:** 6.0%
- **Primary/Secondary Education:** 4.9%
- **Religious Institutions:** 2.3%
- **Museums and Institutions:** 2.1%
- **Individual & Family Services:** 1.6%
- **Accounting:** 1.5%
- **Other:** 12.9%

#### Tessitura

- **Performing Arts:** 47.3%
- **Non-Profit Organization Management:** 16.2%
- **Museums and Institutions:** 9.5%
- **Entertainment:** 9.5%
- **Music:** 4.1%
- **Marketing and Advertising:** 2.7%
- **Fund-Raising:** 2.7%
- **Writing and Editing:** 1.4%
- **Military:** 1.4%
- **Hospital & Health Care:** 1.4%
- **Other:** 4.1%

---
## Alternatives

### Alternatives to Blackbaud Raiser's Edge NXT

- [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) — 4.3/5 stars (281 reviews)
- [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (901 reviews)
- [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (565 reviews)
- [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (431 reviews)
- [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (416 reviews)
- [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) — 4.1/5 stars (87 reviews)
- [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2152 reviews)
- [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) — 4.3/5 stars (283 reviews)
- [iWave](https://www.g2.com/products/iwave/reviews) — 4.6/5 stars (478 reviews)
- [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4856 reviews)

### Alternatives to Tessitura

- [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (431 reviews)
- [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (901 reviews)
- [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (565 reviews)
- [iWave](https://www.g2.com/products/iwave/reviews) — 4.6/5 stars (478 reviews)
- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1208 reviews)
- [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4856 reviews)
- [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2152 reviews)
- [Eventbrite](https://www.g2.com/products/eventbrite/reviews) — 4.3/5 stars (913 reviews)
- [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (416 reviews)
- [Bonterra OneCause](https://www.g2.com/products/bonterra-onecause/reviews) — 4.7/5 stars (511 reviews)

---
## Top Discussions

### Blackbaud Raiser's Edge NXT

- Title: [What is the difference between Raiser's Edge and Raiser's Edge NXT?](https://www.g2.com/discussions/what-is-the-difference-between-raiser-s-edge-and-raiser-s-edge-nxt) — 2 comments
  > **Top comment:** "NXT provides a web interface along with all of the database features available in Raiser's Edge. Some functions are only available in one view or the other."
- Title: [How can i better collect data through RE NXT?](https://www.g2.com/discussions/how-can-i-better-collect-data-through-re-nxt) — 2 comments, 1 upvote
  > **Top comment:** "Hi Katelyn,

I'm Dominick, a research analyst overseeing our nonprofit categories here at G2. Great question! I used to work in fundraising and understand..."
- Title: [What is Raiser's Edge NXT?](https://www.g2.com/discussions/what-is-raiser-s-edge-nxt) — 1 comment
  > **Top comment:** "It's a database software for non-profit organizations to track donors and donor information"

### Tessitura

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/blackbaud-raiser-s-edge-nxt-vs-tessitura)