# Blackbaud Luminate Online vs Blackbaud Online Express Comparison | | Blackbaud Luminate Online | Blackbaud Online Express | |---|---|---| | **Star Rating** | 3.1 out of 5 | 3.4 out of 5 | | **Total Reviews** | 65 | 27 | | **Largest Market Segment** | Mid-Market (54.0% of reviews) | Small-Business (59.3% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Blackbaud Luminate Online Pros: - Organization (1 reviews) Cons: - Clunky Interface (1 reviews) - Limited Customization (1 reviews) ### Blackbaud Online Express **Not enough data** --- ## Ratings Comparison | Rating | Blackbaud Luminate Online | Blackbaud Online Express | |---|---|---| | **Meets Requirements** | 7.1 (52 reviews) | 7.6 (21 reviews) | | **Ease of Use** | 6.1 (53 reviews) | 7.1 (21 reviews) | | **Ease of Setup** | 5.6 (32 reviews) | 6.9 (13 reviews) | | **Ease of Admin** | 6.3 (33 reviews) | 7.8 (13 reviews) | | **Quality of Support** | 6.8 (49 reviews) | 7.5 (20 reviews) | | **Has the product been a good partner in doing business?** | 6.7 (29 reviews) | 7.6 (12 reviews) | | **Product Direction (% positive)** | 4.5 (51 reviews) | 5.9 (20 reviews) | --- ## Pricing ### Blackbaud Luminate Online #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Blackbaud Online Express #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Fundraising | Product | Score | Reviews | |---|---|---| | **Blackbaud Luminate Online** | 7.3/10 | 9 | | **Blackbaud Online Express** | N/A | N/A | #### Administration | Feature | Blackbaud Luminate Online | Blackbaud Online Express | |---|---|---| | **Reporting** | 7.9 (8 reviews) | Not enough data | | **Interaction Tracking** | 7.1 (8 reviews) | Not enough data | | **Automation** | 6.7 (7 reviews) | Not enough data | | **Donor Profiles** | 6.7 (6 reviews) | Not enough data | #### Fundraising | Feature | Blackbaud Luminate Online | Blackbaud Online Express | |---|---|---| | **Campaign Management** | 8.1 (8 reviews) | Not enough data | | **Online Donation Portal** | 7.6 (7 reviews) | Not enough data | | **Event Planning** | 6.9 (7 reviews) | Not enough data | | **Recurring Donations** | 6.7 (5 reviews) | Not enough data | | **Peer-to-peer Fundraising** | 8.1 (6 reviews) | Not enough data | | **Mobile Capabilities** | 7.7 (5 reviews) | Not enough data | #### Marketing | Feature | Blackbaud Luminate Online | Blackbaud Online Express | |---|---|---| | **Email Marketing** | 7.9 (7 reviews) | Not enough data | | **Direct Mail Tools** | 6.7 (5 reviews) | Not enough data | ### Nonprofit CRM | Product | Score | Reviews | |---|---|---| | **Blackbaud Luminate Online** | N/A | N/A | | **Blackbaud Online Express** | N/A | N/A | #### Constituent Management | Feature | Blackbaud Luminate Online | Blackbaud Online Express | |---|---|---| | **Constituent Profiles** | Not enough data | Not enough data | | **Online Portal** | Not enough data | Not enough data | | **Donor Communications** | Not enough data | Not enough data | #### Marketing Automation | Feature | Blackbaud Luminate Online | Blackbaud Online Express | |---|---|---| | **Email Marketing** | Not enough data | Not enough data | | **Lead Management** | Not enough data | Not enough data | | **Campaign Management** | Not enough data | Not enough data | | **Marketing ROI Analytics** | Not enough data | Not enough data | #### Workflow Automation | Feature | Blackbaud Luminate Online | Blackbaud Online Express | |---|---|---| | **Donor Prospecting** | Not enough data | Not enough data | | **Data Entry** | Not enough data | Not enough data | | **Task Delegation** | Not enough data | Not enough data | #### Reporting & Analytics | Feature | Blackbaud Luminate Online | Blackbaud Online Express | |---|---|---| | **Reporting** | Not enough data | Not enough data | | **Dashboards** | Not enough data | Not enough data | | **Automated Reports** | Feature Not Available | Not enough data | #### Integrations | Feature | Blackbaud Luminate Online | Blackbaud Online Express | |---|---|---| | **Accounting** | Not enough data | Not enough data | | **Fundraising** | Not enough data | Not enough data | | **Grant Management** | Not enough data | Not enough data | | **Sales POS** | Not enough data | Not enough data | #### Agentic AI - Nonprofit CRM | Feature | Blackbaud Luminate Online | Blackbaud Online Express | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | --- ## Categories **Unique to Blackbaud Luminate Online (2):** [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm), [Fundraising Software](https://www.g2.com/categories/fundraising) **Unique to Blackbaud Online Express (1):** [Other Nonprofit Software](https://www.g2.com/categories/other-nonprofit) --- ## Reviewer Demographics ### By Company Size | Segment | Blackbaud Luminate Online | Blackbaud Online Express | |---|---|---| | **Small-Business** | 27.0% | 59.3% | | **Mid-Market** | 54.0% | 37.0% | | **Enterprise** | 19.0% | 3.7% | ### By Industry #### Blackbaud Luminate Online - **Non-Profit Organization Management:** 65.1% - **Religious Institutions:** 4.8% - **Philanthropy:** 4.8% - **Hospital & Health Care:** 4.8% - **Museums and Institutions:** 3.2% - **Individual & Family Services:** 3.2% - **Health, Wellness and Fitness:** 3.2% - **Research:** 1.6% - **Real Estate:** 1.6% - **Marketing and Advertising:** 1.6% - **Other:** 6.3% #### Blackbaud Online Express - **Non-Profit Organization Management:** 44.4% - **Higher Education:** 25.9% - **Education Management:** 7.4% - **Primary/Secondary Education:** 3.7% - **Museums and Institutions:** 3.7% - **Marketing and Advertising:** 3.7% - **Hospital & Health Care:** 3.7% - **Government Relations:** 3.7% - **Biotechnology:** 3.7% --- ## Alternatives ### Alternatives to Blackbaud Luminate Online - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (906 reviews) - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (565 reviews) - [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (431 reviews) - [Bonterra OneCause](https://www.g2.com/products/bonterra-onecause/reviews) — 4.7/5 stars (511 reviews) - [GoFundMe Pro](https://www.g2.com/products/gofundme-pro/reviews) — 4.3/5 stars (147 reviews) - [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2160 reviews) - [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (417 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4859 reviews) - [Donorbox](https://www.g2.com/products/donorbox/reviews) — 4.6/5 stars (1498 reviews) - [iWave](https://www.g2.com/products/iwave/reviews) — 4.6/5 stars (493 reviews) ### Alternatives to Blackbaud Online Express - [Boardable](https://www.g2.com/products/boardable/reviews) — 4.5/5 stars (276 reviews) - [Chezuba](https://www.g2.com/products/chezuba/reviews) — 4.9/5 stars (37 reviews) - [Feathr](https://www.g2.com/products/feathr/reviews) — 4.3/5 stars (31 reviews) - [Raffle Creator](https://www.g2.com/products/raffle-creator/reviews) — 4.8/5 stars (19 reviews) - [Morweb](https://www.g2.com/products/morweb/reviews) — 4.9/5 stars (14 reviews) - [Rally Corp](https://www.g2.com/products/rally-corp/reviews) — 4.4/5 stars (4 reviews) - [Donorlytics](https://www.g2.com/products/donorlytics/reviews) — 5.0/5 stars (3 reviews) - [Text2Bid](https://www.g2.com/products/text2bid/reviews) — 3.3/5 stars (3 reviews) - [Aseel](https://www.g2.com/products/aseel/reviews) — 5.0/5 stars (2 reviews) - [Giving Analytics](https://www.g2.com/products/giving-analytics/reviews) — 4.8/5 stars (2 reviews) --- ## Top Discussions ### Blackbaud Luminate Online No discussions available for this product. ### Blackbaud Online Express No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/blackbaud-luminate-online-vs-blackbaud-online-express)