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Compare Bitfinex and Kucoin

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At a Glance
Bitfinex
Bitfinex
Star Rating
(18)3.8 out of 5
Market Segments
Small-Business (83.3% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Bitfinex
Kucoin
Kucoin
Star Rating
(33)2.8 out of 5
Market Segments
Small-Business (87.9% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Kucoin
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Bitfinex has a higher G2 rating of 3.8 compared to Kucoin's 2.8, indicating a more favorable overall user experience.
  • Reviewers mention that Bitfinex excels in ease of use with a score of 8.1, while Kucoin lags behind at 7.3, suggesting that users find Bitfinex more intuitive for daily operations.
  • G2 users highlight that Bitfinex has a better quality of support, scoring 5.2, compared to Kucoin's 5.6, which indicates that users may find Bitfinex's support less responsive or helpful.
  • Users on G2 report that Bitfinex has a more positive product direction score of 5.0, while Kucoin's score is lower at 4.7, suggesting that users feel more confident in Bitfinex's future development and updates.
  • Reviewers mention that both platforms cater primarily to small businesses, with Bitfinex at 83.3% and Kucoin at 87.9%, indicating a strong focus on this market segment for both products.
  • Users say that while both platforms have a significant number of reviews, Bitfinex has 18 reviews compared to Kucoin's 33, which may suggest a more established user base for Kucoin but potentially less satisfaction among Bitfinex users.
Pricing
Entry-Level Pricing
Bitfinex
No pricing available
Kucoin
No pricing available
Free Trial
Bitfinex
No trial information available
Kucoin
No trial information available
Ratings
Meets Requirements
7.7
14
7.2
24
Ease of Use
8.1
15
7.3
24
Ease of Setup
Not enough data
Not enough data
Ease of Admin
Not enough data
Not enough data
Quality of Support
5.2
10
5.6
18
Has the product been a good partner in doing business?
Not enough data
Not enough data
Product Direction (% positive)
5.0
14
4.7
22
Categories
Categories
Shared Categories
Bitfinex
Bitfinex
Kucoin
Kucoin
Bitfinex and Kucoin are categorized as Cryptocurrency Exchanges
Unique Categories
Bitfinex
Bitfinex has no unique categories
Kucoin
Kucoin has no unique categories
Reviews
Reviewers' Company Size
Bitfinex
Bitfinex
Small-Business(50 or fewer emp.)
83.3%
Mid-Market(51-1000 emp.)
5.6%
Enterprise(> 1000 emp.)
11.1%
Kucoin
Kucoin
Small-Business(50 or fewer emp.)
87.9%
Mid-Market(51-1000 emp.)
6.1%
Enterprise(> 1000 emp.)
6.1%
Reviewers' Industry
Bitfinex
Bitfinex
Information Technology and Services
11.1%
Utilities
5.6%
Transportation/Trucking/Railroad
5.6%
Security and Investigations
5.6%
Research
5.6%
Other
66.7%
Kucoin
Kucoin
Financial Services
27.3%
Accounting
15.2%
Computer Software
9.1%
Information Technology and Services
6.1%
Telecommunications
3.0%
Other
39.4%
Most Helpful Reviews
Bitfinex
Bitfinex
Most Helpful Favorable Review
Ahmed M.
AM
Ahmed M.
Verified User in Information Technology and Services

I like the most about this platform because it's very secure, fast, and comes with a set of advanced features. Also, the Bitfinex platform has a mobile app, high liquidity, and many cryptocurrencies.

Most Helpful Critical Review
Verified User
G
Verified User in Marketing and Advertising

I deposited $400 into my Bitfinex account, which Bitfinex has stolen! They refuse to return my money without me going through some ridiculously long-winded verification process for which I do not have the requisite equipment (i.e., a photo scanner). It...

Kucoin
Kucoin
Most Helpful Favorable Review
Sabah B.
SB
Sabah B.
Verified User in Financial Services

The great thing about Kucoin is that it tends to list quality coins first before all of the other major exchanges. This allows for its users to be early adopters for coins before they get approved on the higher volume exchanges. Kucoin also has an extremely...

Most Helpful Critical Review
Verified User
G
Verified User in Financial Services

I traded POLY on their platform. But as they decided to delist POLY they just removed POLY from my account. It was removed without any notification. This is an ERC20 token and it would have been easy to transfer to another account. POLY is still a live...

Alternatives
Bitfinex
Bitfinex Alternatives
Binance
Binance
Add Binance
Coinbase Exchange
Coinbase Exchange
Add Coinbase Exchange
UPHOLD
UPHOLD
Add UPHOLD
BitMEX
BitMEX
Add BitMEX
Kucoin
Kucoin Alternatives
Binance
Binance
Add Binance
Coinbase Exchange
Coinbase Exchange
Add Coinbase Exchange
UPHOLD
UPHOLD
Add UPHOLD
Bittrex
Bittrex
Add Bittrex
Discussions
Bitfinex
Bitfinex Discussions
What is Bitfinex used for?
1 comment
Jorge C.
JC
Used to trade cryptocurrencies and to exchange currencies between people.Read more
Monty the Mongoose crying
Bitfinex has no more discussions with answers
Kucoin
Kucoin Discussions
Is there an app for KuCoin?
5 comments
AJ
ITS A PAINFUL EXPERENCE OF MR INVESTING MY FUNDS HERE. I LOST ALMOST ALL I HAVE TO THIS SCAM PLATFIRM AM ONLY HAPPY I WAS ABLE TO RECOVER MY FUNDS WITH THE...Read more
Can I trust KuCoin?
4 comments
AJ
ITS A PAINFUL EXPERENCE OF MR INVESTING MY FUNDS HERE. I LOST ALMOST ALL I HAVE TO THIS SCAM PLATFIRM AM ONLY HAPPY I WAS ABLE TO RECOVER MY FUNDS WITH THE...Read more
What is KuCoin app?
4 comments
DN
I think most binary option companies are scamming website You can deposit money n trade When u wanna withdrawal ur money they seem to reject it Which mean...Read more