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Compare Bitfinex and Coinbase Exchange

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At a Glance
Bitfinex
Bitfinex
Star Rating
(18)3.8 out of 5
Market Segments
Small-Business (83.3% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Bitfinex
Coinbase Exchange
Coinbase Exchange
Star Rating
(121)3.8 out of 5
Market Segments
Small-Business (82.8% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Coinbase Exchange
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Reviewers mention that while both Bitfinex and Coinbase Exchange have a G2 rating of 3.8, users on G2 report that Bitfinex struggles with quality of support, scoring only 5.2 compared to Coinbase's 6.9, indicating a more reliable support experience with Coinbase.
  • Users say that the ease of use is notably better on Coinbase Exchange, which has a score of 8.7, while Bitfinex scores 8.1. This suggests that Coinbase may be more user-friendly for beginners navigating the platform.
  • G2 users report that the ease of setup is a strong point for Coinbase Exchange, which scored 9.0, whereas Bitfinex lacks a score in this area, implying that users may find Coinbase easier to get started with.
  • Users report that Bitfinex has a lower score of 7.7 for meeting requirements compared to Coinbase's 8.2, indicating that Coinbase may better fulfill user needs and expectations.
  • Reviewers mention that the product direction is perceived more positively on Coinbase Exchange, with a score of 7.7, while Bitfinex only scores 5.0, suggesting that users feel more confident in Coinbase's future development and enhancements.
  • Users on G2 highlight that while both platforms cater to small businesses, Bitfinex has a slightly higher percentage of reviews from this segment at 83.3%, compared to Coinbase's 82.8%, indicating a strong focus on small business needs for both platforms.
Pricing
Entry-Level Pricing
Bitfinex
No pricing available
Coinbase Exchange
No pricing available
Free Trial
Bitfinex
No trial information available
Coinbase Exchange
No trial information available
Ratings
Meets Requirements
7.7
14
8.2
75
Ease of Use
8.1
15
8.7
76
Ease of Setup
Not enough data
9.0
5
Ease of Admin
Not enough data
Not enough data
Quality of Support
5.2
10
6.9
69
Has the product been a good partner in doing business?
Not enough data
Not enough data
Product Direction (% positive)
5.0
14
7.7
67
Categories
Categories
Shared Categories
Bitfinex
Bitfinex
Coinbase Exchange
Coinbase Exchange
Bitfinex and Coinbase Exchange are categorized as Cryptocurrency Exchanges
Unique Categories
Bitfinex
Bitfinex has no unique categories
Coinbase Exchange
Coinbase Exchange has no unique categories
Reviews
Reviewers' Company Size
Bitfinex
Bitfinex
Small-Business(50 or fewer emp.)
83.3%
Mid-Market(51-1000 emp.)
5.6%
Enterprise(> 1000 emp.)
11.1%
Coinbase Exchange
Coinbase Exchange
Small-Business(50 or fewer emp.)
82.8%
Mid-Market(51-1000 emp.)
10.3%
Enterprise(> 1000 emp.)
6.9%
Reviewers' Industry
Bitfinex
Bitfinex
Information Technology and Services
11.1%
Utilities
5.6%
Transportation/Trucking/Railroad
5.6%
Security and Investigations
5.6%
Research
5.6%
Other
66.7%
Coinbase Exchange
Coinbase Exchange
Financial Services
13.8%
Information Technology and Services
7.8%
Computer Software
7.8%
Marketing and Advertising
6.9%
Investment Banking
4.3%
Other
59.5%
Most Helpful Reviews
Bitfinex
Bitfinex
Most Helpful Favorable Review
Ahmed M.
AM
Ahmed M.
Verified User in Information Technology and Services

I like the most about this platform because it's very secure, fast, and comes with a set of advanced features. Also, the Bitfinex platform has a mobile app, high liquidity, and many cryptocurrencies.

Most Helpful Critical Review
Verified User
G
Verified User in Marketing and Advertising

I deposited $400 into my Bitfinex account, which Bitfinex has stolen! They refuse to return my money without me going through some ridiculously long-winded verification process for which I do not have the requisite equipment (i.e., a photo scanner). It...

Coinbase Exchange
Coinbase Exchange
Most Helpful Favorable Review
Verified User
G
Verified User in Capital Markets
Verified User in Capital Markets

It is one of the best cryptocurrency exchanges, backed by the FDIC, so the money is safe in case the website is hacked (as has happened with many other exchanges). It has a very good mobile app and is a secure website (with two-factor authentication),...

Most Helpful Critical Review
Jennifer D.
JD
Jennifer D.
Verified User in Consumer Goods

their customer service sucks and the fact that its so hard to get incontact with anyone

Alternatives
Bitfinex
Bitfinex Alternatives
Binance
Binance
Add Binance
Kucoin
Kucoin
Add Kucoin
UPHOLD
UPHOLD
Add UPHOLD
BitMEX
BitMEX
Add BitMEX
Coinbase Exchange
Coinbase Exchange Alternatives
Binance
Binance
Add Binance
UPHOLD
UPHOLD
Add UPHOLD
Kucoin
Kucoin
Add Kucoin
LocalBitcoins
LocalBitcoins
Add LocalBitcoins
Discussions
Bitfinex
Bitfinex Discussions
What is Bitfinex used for?
1 comment
Jorge C.
JC
Used to trade cryptocurrencies and to exchange currencies between people.Read more
Monty the Mongoose crying
Bitfinex has no more discussions with answers
Coinbase Exchange
Coinbase Exchange Discussions
What is Coinbase used for?
3 comments
Benedict L.
BL
Coinbase is a cryptocurrency exchange allowing buying, selling, transferring, and storing cryptocurrency. However storing crypto in an exchange for the long...Read more
Is Coinbase a good platform?
2 comments
DP
I lost my investment capital and profits trading online, they kept on requesting for extra funds before a withdrawal request can be accepted and processed,...Read more
Can you get scammed on Coinbase?
2 comments
MA
After so many attempts in getting my funds back which I lost to a fake platform called truimph fx. I lost the total of $38.000. I needed the profit to...Read more