Link copied to clipboard # BigPanda vs PagerDuty Comparison - What are their main differences? Share [ Export ](/compare/bigpanda/pagerduty/export.csv) BigPandaPagerDuty[+ Add Product](#) Pricing **BigPanda** **$6,000.00** Per User Per Year · Basic **PagerDuty** Free Trial **$10.00** Per Feature Per Month · Basic **Pricing Insights** from reviews Perceived Cost **BigPanda** $$$$$ **PagerDuty** $$$$$ Average Discount **BigPanda** 16%7% more **PagerDuty** 9% Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **BigPanda** 6 months Based on 100 responses **PagerDuty** 6 months Based on 100 responses Return on Investment **BigPanda** 6 months Based on 100 responses **PagerDuty** 6 months Based on 100 responses **Pros & Cons** from reviews **BigPanda** Alerting System (1) Alert Management (1) **PagerDuty** Alert Notifications (21) Alerting System (19) Alert Issues (12) Expensive (8) Integrations **BigPanda** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_baf1cdd1a031123754018cf632efad7c/airbrake.png "Product Avatar Image") Airbrake ](https://www.g2.com/products/airbrake/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2a3c6c39bf8b8eb277cfcd42d9bbca1e/asana.png "Product Avatar Image") Asana ](https://www.g2.com/products/asana/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_393746d0cdc8904473bde59b5858158e/datadog.png "Product Avatar Image") Datadog ](https://www.g2.com/products/datadog/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9506dca4f09306207fda64e09c5b171a/jira-service-management.png "Product Avatar Image") Jira Service Management ](https://www.g2.com/products/jira-service-management/reviews)[ View all ](https://www.g2.com/products/bigpanda/integrations) **PagerDuty** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/amazon-cloudwatch.jpg "Product Avatar Image") Amazon CloudWatch ](https://www.g2.com/products/amazon-cloudwatch/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cacdec8b8edeace9b3c89e0c2cded695/amazon-ec2.jpg "Product Avatar Image") Amazon EC2 ](https://www.g2.com/products/amazon-ec2/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_19e82af715cd25220ff78b5c779730cf/amazon-ecs-optimized-amazon-linux-2-ami-arm-with-support-by-bansir.jpg "Product Avatar Image") Amazon ECS-Optimized Amazon... ](https://www.g2.com/products/amazon-ecs-optimized-amazon-linux-2-ami-arm-with-support-by-bansir/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_504423766e296a0eeef13491cb738385/amazon-eventbridge.png "Product Avatar Image") Amazon EventBridge ](https://www.g2.com/products/amazon-eventbridge/reviews)[ View all ](https://www.g2.com/products/pagerduty/integrations) Screenshots **BigPanda** ![BigPanda screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/120527/Screen-Shot-2021-02-16-at-6.43.06-PM.png) **PagerDuty** ![PagerDuty screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/152472/Screen-Shot-2020-10-26-at-9.12.07-AM.png) **Ratings** from reviews Meets Requirements **BigPanda** **9.0** /10 Based on 117 responses **PagerDuty** **9.1** /10 Based on 828 responses Ease of Use **BigPanda** **9.0** /10 Based on 117 responses **PagerDuty** **8.6** /10 Based on 836 responses Ease of Setup **BigPanda** **8.3** /10 Based on 60 responses **PagerDuty** **8.2** /10 Based on 462 responses Ease of Admin **BigPanda** **8.6** /10 Based on 42 responses **PagerDuty** **8.5** /10 Based on 422 responses Quality of Support **BigPanda** **9.0** /10 Based on 113 responses **PagerDuty** **8.8** /10 Based on 635 responses Has the product been a good partner in doing business? **BigPanda** **8.6** /10 Based on 40 responses **PagerDuty** **8.9** /10 Based on 358 responses Product Direction (% positive) **BigPanda** **9.3** /10 Based on 109 responses **PagerDuty** **8.4** /10 Based on 818 responses **Features** ratings from reviews Incident Management **9.6** /10 Based on 81 responses **8.8** /10 Based on 249 responses AIOps Platforms **9.4** /10 Based on 65 responses **9.5** /10 Based on 59 responses ServiceNow Store Apps **9.3** /10 Based on 14 responses **9.6** /10 Based on 48 responses Uncover more feature rated insights from real users to improve your shopping experience. See it for free IT Alerting **9.8** /10 Based on 8 responses **8.3** /10 Based on 35 responses Workload Automation Not enough data **9.6** /10 Based on 56 responses Runbook Automation Not enough data **8.3** /10 Based on 10 responses User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 33.6% Mid-Market(51-1000 emp.) 27.6% Enterprise(\> 1000 emp.) 38.8% Small-Business(50 or fewer emp.) 33.6% Mid-Market(51-1000 emp.) 27.6% Enterprise(\> 1000 emp.) 38.8% Small-Business(50 or fewer emp.) 19.6% Mid-Market(51-1000 emp.) 43.1% Enterprise(\> 1000 emp.) 37.3% Small-Business(50 or fewer emp.) 19.6% Mid-Market(51-1000 emp.) 43.1% Enterprise(\> 1000 emp.) 37.3% **Reviewers' Industry** [![BigPanda](https://images.g2crowd.com/uploads/product/hd_favicon/f8530ca4bbf5e516da9a712d88e12abf/bigpanda.svg "BigPanda")](https://www.g2.com/products/bigpanda/reviews) BigPanda Information Technology and Services 35.7% Computer Software 9.1% Accounting 4.9% Marketing and Advertising 4.9% Telecommunications 4.2% Other 41.3% [![PagerDuty](https://images.g2crowd.com/uploads/product/hd_favicon/d1d426a36640ab716bab27171994b964/pagerduty.svg "PagerDuty")](https://www.g2.com/products/pagerduty/reviews) PagerDuty Information Technology and Services 22.8% Computer Software 21.3% Financial Services 5.7% Internet 5.1% Retail 3.5% Other 41.5% Alternatives **BigPanda Alternatives** ![Moogsoft](https://images.g2crowd.com/uploads/product/hd_favicon/4b5060de28ecbdc3ef80fdd9921217a8/moogsoft.svg "Moogsoft") [ Moogsoft ](/products/moogsoft/reviews) ![Dynatrace](https://images.g2crowd.com/uploads/product/hd_favicon/1512659484/dynatrace.svg "Dynatrace") [ Dynatrace ](/products/dynatrace/reviews) ![Datadog](https://images.g2crowd.com/uploads/product/hd_favicon/1498834114/datadog.svg "Datadog") [ Datadog ](/products/datadog/reviews) ![ServiceNow IT Operations Management](https://images.g2crowd.com/uploads/product/hd_favicon/c7ed381b8103a08f610090492732a5fe/servicenow-it-operations-management.svg "ServiceNow IT Operations Management") [ ServiceNow IT Operations... ](/products/servicenow-it-operations-management/reviews) **PagerDuty Alternatives** ![Better Stack](https://images.g2crowd.com/uploads/product/hd_favicon/7f9686ffb53943dec7d85971f2a1c373/better-stack.svg "Better Stack") [ Better Stack ](/products/better-stack/reviews) ![Dynatrace](https://images.g2crowd.com/uploads/product/hd_favicon/1512659484/dynatrace.svg "Dynatrace") [ Dynatrace ](/products/dynatrace/reviews) ![SolarWinds IT Incident Response (Squadcast)](https://images.g2crowd.com/uploads/product/hd_favicon/af917f02e5d5dda08cf58d16d36f6a8d/solarwinds-it-incident-response-squadcast.svg "SolarWinds IT Incident Response (Squadcast)") [ SolarWinds IT Incident... ](/products/solarwinds-it-incident-response-squadcast/reviews) ![incident.io](https://images.g2crowd.com/uploads/product/hd_favicon/d53f02e23521ae1a3827b3b671dfcc7c/incident-io.svg "incident.io") [ incident.io ](/products/incident-io/reviews) ## BigPanda vs PagerDuty FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between BigPanda vs PagerDuty? BigPanda and PagerDuty both hold a 4.5/5 G2 rating, but BigPanda is most often reviewed by enterprise users and is praised for its alert correlation and automation, while PagerDuty is favored for its reliable incident alerting and on-call management. | | [BigPanda](https://www.g2.com/products/bigpanda/reviews) | [PagerDuty](https://www.g2.com/products/pagerduty/reviews) | | --- | --- | --- | | G2 Rating (reviews) | 4.5/5 (141 reviews) | 4.5/5 (972 reviews) | | Largest Segment | Enterprise | Mid-Market | | Ease of Setup score | 8.0 | 8.2 | | Quality of Support score | 9.0 | 8.9 | | Top Reviewer-Cited Strength | Alert correlation and automation | Reliable incident alerting and on-call management | ### How do the pricing models of BigPanda and PagerDuty compare? BigPanda and PagerDuty are rated at parity for value, with both products receiving similar reviewer satisfaction on pricing and cost. - **BigPanda:** In recent reviews, several reviewers note that pricing can be high, especially as integration count and data volume increase, but value is seen in noise reduction and automation. - **PagerDuty:** Reviewers frequently mention that PagerDuty can become expensive as teams scale or advanced features are added, but appreciate its reliability and robust alerting. ### What are the best alternatives to BigPanda and PagerDuty? The top three alternatives to BigPanda and PagerDuty are Dynatrace, Moogsoft, and SolarWinds IT Incident Response. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [BigPanda](https://www.g2.com/products/bigpanda/reviews) | 4.5/5 (141 reviews) | Enterprise | Pricing can be high as integrations and data volume scale | Alert correlation and automation | | [PagerDuty](https://www.g2.com/products/pagerduty/reviews) | 4.5/5 (972 reviews) | Mid-Market | Can become expensive as team size and features increase | Reliable incident alerting and on-call management | | [Dynatrace](https://www.g2.com/products/dynatrace/reviews) | 4.5/5 (1366 reviews) | Enterprise | — | — | | [Moogsoft](https://www.g2.com/products/moogsoft/reviews) | 4.5/5 (39 reviews) | Enterprise | — | — | | [SolarWinds IT Incident Response](https://www.g2.com/products/solarwinds-it-incident-response-squadcast/reviews) | 4.4/5 (310 reviews) | Mid-Market | — | — | ### Which AIOps Platforms features should I prioritize when comparing BigPanda and PagerDuty? Buyers comparing BigPanda and PagerDuty should prioritize alert correlation, automation, integrations, incident management, and AI-powered features. - **Alert correlation:** BigPanda is frequently praised for its correlation engine and noise reduction (all-time mentions: 1); PagerDuty reviewers highlight reliable alerting and escalation. - **Automation:** BigPanda is cited for automation and runbooks (all-time mentions: 1); PagerDuty reviewers mention automated incident response workflows. - **Integrations:** BigPanda is noted for easy integrations (all-time mentions: 1); PagerDuty integrations are highlighted in 88+ reviews for Slack, 25+ for Jira, and 15+ for Datadog. - **Incident management:** BigPanda is cited for incident management (all-time mentions: 1); PagerDuty is praised for on-call scheduling and escalation policies. - **AI-powered features:** PagerDuty offers AI Text Generation and AI Text Summarization, which are not listed for BigPanda. ### What are the pros and cons of BigPanda vs PagerDuty? BigPanda's headline strength is alert correlation and automation, while PagerDuty's is reliable incident alerting and on-call management. - **BigPanda strengths:** Alert correlation and noise reduction (all-time mentions: 1), automation and runbooks (all-time mentions: 1), easy integrations (all-time mentions: 1), incident management (all-time mentions: 1), productivity improvement (all-time mentions: 1). - **BigPanda trade-offs:** Reviewers note a complex initial setup and tuning process, a learning curve for advanced features, and higher pricing as integration count and data volume increase. - **PagerDuty strengths:** Reliable incident alerting and escalation, robust on-call scheduling, strong integrations with Slack (88+ mentions), Jira (25+), and Datadog (15+), and automation of incident response workflows. - **PagerDuty trade-offs:** Reviewers mention higher costs as teams scale, a learning curve for advanced configuration, and potential alert fatigue if notification rules are not tuned. ### Is BigPanda or PagerDuty better for small businesses? PagerDuty is a better fit for small businesses, as its largest reviewer segment is Mid-Market and reviewers highlight ease of use and straightforward setup. - **BigPanda:** Largest segment is Enterprise; reviewers note a steeper learning curve and more complex setup, which may be less ideal for small teams. - **PagerDuty:** Largest segment is Mid-Market; reviewers frequently cite ease of use, quick setup, and suitability for smaller teams managing on-call schedules and incident response. ### Which AIOps Platforms platform has better integrations? PagerDuty is favored for integrations, with significantly more reviewer-cited mentions and a broader range of supported tools. - **BigPanda:** Reviewers mention integrations with Splunk, ServiceNow, and New Relic, with easy integrations cited in recent reviews. - **PagerDuty:** 88+ G2 reviews mention its Slack integration, 25+ mention Jira, and 15+ mention Datadog, highlighting its extensive integration ecosystem. ### How do BigPanda and PagerDuty compare on customer support? BigPanda and PagerDuty are rated at parity for Quality of Support, with scores of 9.0 and 8.9 respectively, which is below the materiality threshold for a meaningful difference. - **BigPanda:** Reviewers describe responsive support and helpful onboarding, with some noting room for improvement in response times for lower-priority cases. - **PagerDuty:** Reviewers highlight reliable support, with positive experiences for urgent issues and onboarding, though some mention that advanced support may require higher-tier plans. ### Which is easier to implement, BigPanda or PagerDuty? PagerDuty and BigPanda are rated at parity for Ease of Setup, with scores of 8.2 and 8.0 respectively, which is below the materiality threshold for a meaningful difference. - **BigPanda:** Reviewers note that initial setup and tuning can be complex, especially for advanced correlation rules and integrations, but once configured, ongoing use is straightforward. - **PagerDuty:** Reviewers describe setup as generally straightforward, with clear documentation and guidance, though advanced configurations and integrations can add complexity for larger teams. ### Which product has better Integrations? PagerDuty has better Integrations, with more reviewer-cited integration mentions and higher all-time counts for key third-party tools. - **BigPanda:** Integrations are cited as a strength in recent reviews, with easy integrations (all-time mentions: 1) and support for tools like Splunk, ServiceNow, and New Relic. - **PagerDuty:** 88+ G2 reviews mention its Slack integration, 25+ mention Jira, and 15+ mention Datadog, reflecting a broader and more frequently cited integration ecosystem.