# Bigin by Zoho CRM vs Mekari Qontak Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Mekari Qontak excels in **ease of setup** , with users highlighting its intuitive onboarding process that allows teams to quickly adapt to the platform. One user mentioned that the integration of sales activities into an omnichannel hub makes it easy to manage pipelines effectively.
- **Users say** Bigin by Zoho CRM offers a **user-friendly interface** that simplifies the management of leads and deals. Reviewers appreciate the clarity of the pipeline management feature, which is noted for enhancing workflow efficiency, especially for small businesses.
- **According to verified reviews** , Mekari Qontak provides outstanding **quality of support** , with users praising the automated chatbot that helps streamline administrative tasks and allows teams to focus on troubleshooting user issues. This level of support is seen as a significant advantage for customer service operations.
- **Reviewers mention** that Bigin by Zoho CRM shines in its **automation features** , which significantly reduce manual work. Users have noted that the platform effectively manages reminders and follow-ups automatically, making it easier to handle leads without constant oversight.
- **G2 reviewers highlight** that Mekari Qontak has a strong focus on **customization** , allowing users to tailor the platform to their specific needs. This flexibility is appreciated by mid-market users who require a solution that can adapt to various workflows.
- **Users report** that while Bigin by Zoho CRM is effective for small businesses, it may not meet the complex needs of larger organizations as effectively as Mekari Qontak, which is designed to handle more intricate sales processes and pipeline management.



| | Bigin by Zoho CRM | Mekari Qontak | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 855 | 31 | 
| **Largest Market Segment** | Small-Business (90.5% of reviews) | Mid-Market (54.8% of reviews) | 
| **Entry Level Price** | $0.00 | Free Trial 5 Usage-based Per Month | 

---
## Top Pros & Cons

### Bigin by Zoho CRM

Pros:
- Ease of Use (256 reviews)
- Simple (125 reviews)

Cons:
- Missing Features (81 reviews)
- Limited Features (75 reviews)

### Mekari Qontak

Pros:
- Ease of Use (7 reviews)
- Integration (4 reviews)

Cons:
- Complex Setup (1 reviews)
- Connectivity Issues (1 reviews)

---
## Ratings Comparison
| Rating | Bigin by Zoho CRM | Mekari Qontak | 
|---|---|---|
  | **Meets Requirements** | 8.6 (766 reviews) | 9.2 (28 reviews) | 
  | **Ease of Use** | 9.1 (787 reviews) | 9.3 (29 reviews) | 
  | **Ease of Setup** | 8.8 (681 reviews) | 9.7 (22 reviews) | 
  | **Ease of Admin** | 8.8 (459 reviews) | 10.0 (12 reviews) | 
  | **Quality of Support** | 8.5 (691 reviews) | 9.3 (27 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (435 reviews) | 9.5 (11 reviews) | 
  | **Product Direction (% positive)** | 9.4 (748 reviews) | 9.5 (24 reviews) | 

---
## Pricing

### Bigin by Zoho CRM

#### Entry-Level Pricing

Plan: Free Edition

Price: $0.00

Description: Single user

Key Features:
- Single Pipeline
- 500 Records
- Contacts, Products, and Activity Management

[Browse all 4 editions](https://www.g2.com/products/bigin-by-zoho-crm/pricing)

#### Free Trial

Yes

### Mekari Qontak

#### Entry-Level Pricing

Plan: Omnichannel Starter

Price: Free Trial 5 Usage-based Per Month

Description: Easy solution to increase sales for businesses that are just starting to use omnichannel. Affordable plans for small and medium businesses.

Key Features:
- WhatsApp account masking & verification*
- WhatsApp message personalization and unlimited broadcast message
- Automatic agent allocation

[Learn more about Mekari Qontak](https://www.g2.com/products/mekari-qontak/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 8.0/10 | 661 |
| **Mekari Qontak** | 9.3/10 | 26 |

#### Sales Force Automation

| Feature | Bigin by Zoho CRM | Mekari Qontak | 
|---|---|---|
| **Contact & Account Management** | 8.8 (502 reviews) | 9.3 (19 reviews) | 
| **Partner Relationship Mgmt. (PRM)** | Feature Not Available | 9.3 (16 reviews) | 
| **Opportunity & Pipeline Mgmt.** | 8.9 (528 reviews) | 9.7 (17 reviews) | 
| **Task / Activity Management** | 8.7 (479 reviews) | 9.5 (17 reviews) | 
| **Territory & Quota Management** | Feature Not Available | 9.3 (16 reviews) | 
| **Desktop Integration** | 8.2 (418 reviews) | 9.2 (15 reviews) | 
| **Product & Price List Management** | 8.2 (407 reviews) | 9.1 (15 reviews) | 
| **Quote & Order Management** | 7.9 (369 reviews) | 9.2 (15 reviews) | 
| **Customer Contract Management** | Feature Not Available | 9.2 (15 reviews) | 

#### Marketing Automation

| Feature | Bigin by Zoho CRM | Mekari Qontak | 
|---|---|---|
| **Email Marketing** | 8.0 (400 reviews) | 8.8 (15 reviews) | 
| **Campaign Management** | 7.9 (386 reviews) | Feature Not Available | 
| **Lead Management** | 8.7 (460 reviews) | 9.6 (19 reviews) | 
| **Marketing ROI Analytics** | 7.6 (376 reviews) | Feature Not Available | 

#### Customer Support

| Feature | Bigin by Zoho CRM | Mekari Qontak | 
|---|---|---|
| **Case Management** | 8.0 (390 reviews) | 9.2 (16 reviews) | 
| **Customer Support Portal** | 7.9 (383 reviews) | 9.0 (15 reviews) | 
| **Knowledge Base** | 8.0 (375 reviews) | 8.8 (15 reviews) | 
| **Call Center Features** | 7.6 (375 reviews) | 8.5 (17 reviews) | 
| **Support Analytics** | 8.0 (363 reviews) | 9.3 (17 reviews) | 

#### Reporting & Analytics

| Feature | Bigin by Zoho CRM | Mekari Qontak | 
|---|---|---|
| **Reporting** | 8.2 (368 reviews) | 9.6 (17 reviews) | 
| **Dashboards** | 8.4 (394 reviews) | 9.4 (18 reviews) | 
| **Forecasting** | 7.9 (331 reviews) | 9.6 (15 reviews) | 

#### Mobile & Social

| Feature | Bigin by Zoho CRM | Mekari Qontak | 
|---|---|---|
| **Social Collaboration Features** | 7.7 (343 reviews) | 8.8 (15 reviews) | 
| **Social Network Integration** | 7.4 (345 reviews) | 8.9 (17 reviews) | 
| **Mobile User Support** | 8.2 (356 reviews) | 8.9 (16 reviews) | 

#### Platform

| Feature | Bigin by Zoho CRM | Mekari Qontak | 
|---|---|---|
| **Customization** | 8.2 (431 reviews) | 9.6 (12 reviews) | 
| **Workflow Capability** | 8.4 (435 reviews) | 9.3 (14 reviews) | 
| **User, Role, and Access Management** | 8.6 (407 reviews) | 9.5 (13 reviews) | 
| **Internationalization** | 8.0 (368 reviews) | 9.0 (10 reviews) | 
| **Sandbox / Test Environments** | Feature Not Available | 9.1 (11 reviews) | 
| **Document & Content Mgmt.** | 8.0 (320 reviews) | 9.1 (11 reviews) | 
| **Performance and Reliability** | 8.9 (407 reviews) | 9.3 (12 reviews) | 
| **Output Document Generation** | Feature Not Available | 9.0 (10 reviews) | 

#### Integration

| Feature | Bigin by Zoho CRM | Mekari Qontak | 
|---|---|---|
| **Data Import & Export Tools** | 8.4 (346 reviews) | 9.3 (12 reviews) | 
| **Integration APIs** | 8.0 (346 reviews) | 9.5 (11 reviews) | 
| **Breadth of Partner Applications** | 7.9 (328 reviews) | 9.4 (9 reviews) | 

#### Generative AI

| Feature | Bigin by Zoho CRM | Mekari Qontak | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | 9.3 (5 reviews) | 

#### Agentic AI - CRM

| Feature | Bigin by Zoho CRM | Mekari Qontak | 
|---|---|---|
| **Autonomous Task Execution** | 7.5 (69 reviews) | 9.7 (5 reviews) | 
| **Multi-step Planning** | 7.7 (69 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (73 reviews) | 9.7 (5 reviews) | 
| **Adaptive Learning** | 7.5 (68 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.1 (69 reviews) | 9.7 (6 reviews) | 
| **Proactive Assistance** | 7.6 (69 reviews) | Not enough data | 
| **Decision Making** | 7.7 (71 reviews) | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 8.0/10 | 191 |
| **Mekari Qontak** | N/A | N/A |

#### Integrated Workflows

| Feature | Bigin by Zoho CRM | Mekari Qontak | 
|---|---|---|
| **Task Management** | 8.6 (166 reviews) | Not enough data | 
| **Email Tracking/Automation** | 8.3 (171 reviews) | Not enough data | 
| **Calls and Voice** | 7.7 (148 reviews) | Not enough data | 
| **Other Outreach Options ** | 8.0 (140 reviews) | Not enough data | 
| **CRM Integration** | 8.7 (160 reviews) | Not enough data | 
| **Calendar** | 8.2 (171 reviews) | Not enough data | 
| **Shared Records** | 8.4 (154 reviews) | Not enough data | 

#### Repeatability and Reportability

| Feature | Bigin by Zoho CRM | Mekari Qontak | 
|---|---|---|
| **Content Management** | 8.0 (144 reviews) | Not enough data | 
| **Workflow Management** | 8.5 (156 reviews) | Not enough data | 
| **Workflow Performance** | 8.4 (143 reviews) | Not enough data | 
| **Sales Coaching and Insights** | Feature Not Available | Not enough data | 
| **Gamification** | 7.0 (137 reviews) | Not enough data | 

#### AI and Automation

| Feature | Bigin by Zoho CRM | Mekari Qontak | 
|---|---|---|
| **Lead Prioritization** | 8.1 (146 reviews) | Not enough data | 
| **Lead Scoring** | 7.8 (142 reviews) | Not enough data | 
| **Best Time of Day Scheduling** | 7.3 (139 reviews) | Not enough data | 
| **Buyer Intelligence** | 7.4 (142 reviews) | Not enough data | 
| **Machine Learning** | 6.7 (140 reviews) | Not enough data | 

#### Generative AI

| Feature | Bigin by Zoho CRM | Mekari Qontak | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | Bigin by Zoho CRM | Mekari Qontak | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (23 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (22 reviews) | Not enough data | 
| **Cross-system Integration** | 8.3 (23 reviews) | Not enough data | 
| **Adaptive Learning** | 7.9 (22 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (20 reviews) | Not enough data | 
| **Proactive Assistance** | 8.0 (22 reviews) | Not enough data | 
| **Decision Making** | 8.1 (24 reviews) | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 8.1/10 | 114 |
| **Mekari Qontak** | N/A | N/A |

#### Agentic AI - Sales Performance Management

| Feature | Bigin by Zoho CRM | Mekari Qontak | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (12 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (11 reviews) | Not enough data | 
| **Proactive Assistance** | 8.8 (12 reviews) | Not enough data | 

#### Incentives

| Feature | Bigin by Zoho CRM | Mekari Qontak | 
|---|---|---|
| **Badges** | 7.6 (90 reviews) | Not enough data | 
| **Triggers** | 8.0 (96 reviews) | Not enough data | 
| **Commission Calculator** | 7.0 (92 reviews) | Not enough data | 
| **Leaderboards** | 7.7 (92 reviews) | Not enough data | 

#### Personalization

| Feature | Bigin by Zoho CRM | Mekari Qontak | 
|---|---|---|
| **Profiles** | 8.3 (98 reviews) | Not enough data | 
| **Custom Reports** | 8.1 (97 reviews) | Not enough data | 
| **Dashboards** | 8.5 (101 reviews) | Not enough data | 
| **Goal Setting** | 8.2 (94 reviews) | Not enough data | 

#### Administrative

| Feature | Bigin by Zoho CRM | Mekari Qontak | 
|---|---|---|
| **Integration** | 8.3 (94 reviews) | Not enough data | 
| **Employee Structure** | 8.1 (92 reviews) | Not enough data | 
| **Behavior Monitoring** | Feature Not Available | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 7.6/10 | 109 |
| **Mekari Qontak** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | Bigin by Zoho CRM | Mekari Qontak | 
|---|---|---|
| **Autonomous Task Execution** | 7.1 (13 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (13 reviews) | Not enough data | 
| **Cross-system Integration** | 6.9 (14 reviews) | Not enough data | 
| **Adaptive Learning** | 7.1 (14 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.3 (13 reviews) | Not enough data | 
| **Proactive Assistance** | 7.2 (13 reviews) | Not enough data | 
| **Decision Making** | 7.3 (13 reviews) | Not enough data | 

#### Analytics

| Feature | Bigin by Zoho CRM | Mekari Qontak | 
|---|---|---|
| **Open Rates** | 8.0 (95 reviews) | Not enough data | 
| **Link Activity** | Feature Not Available | Not enough data | 
| **Attachment Activity** | Feature Not Available | Not enough data | 

#### Customizations

| Feature | Bigin by Zoho CRM | Mekari Qontak | 
|---|---|---|
| **Email Platform Integration** | 8.3 (101 reviews) | Not enough data | 
| **Email Scheduling** | 8.0 (96 reviews) | Not enough data | 
| **Notifications** | 8.3 (100 reviews) | Not enough data | 
| **Email Categorization** | 8.0 (93 reviews) | Not enough data | 
| **Templates** | 8.1 (93 reviews) | Not enough data | 

#### Generative AI

| Feature | Bigin by Zoho CRM | Mekari Qontak | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 8.0/10 | 155 |
| **Mekari Qontak** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Bigin by Zoho CRM | Mekari Qontak | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (11 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (12 reviews) | Not enough data | 
| **Adaptive Learning** | 8.5 (12 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.9 (12 reviews) | Not enough data | 
| **Proactive Assistance** | 7.9 (12 reviews) | Not enough data | 

#### Data Sourcing

| Feature | Bigin by Zoho CRM | Mekari Qontak | 
|---|---|---|
| **Data Sourcing** | 7.8 (121 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.3 (120 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.3 (114 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.3 (115 reviews) | Not enough data | 
| **Data Segmentation** | 8.2 (116 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | Bigin by Zoho CRM | Mekari Qontak | 
|---|---|---|
| **Lead Scoring** | 7.7 (123 reviews) | Not enough data | 
| **Opportunity Scoring** | 7.7 (122 reviews) | Not enough data | 
| **Risk Analysis** | 7.3 (118 reviews) | Not enough data | 
| **Live Forecasting** | 7.8 (125 reviews) | Not enough data | 

#### Sales Management

| Feature | Bigin by Zoho CRM | Mekari Qontak | 
|---|---|---|
| **Live Pipeline Management** | 8.8 (132 reviews) | Not enough data | 
| **Sales Gamification** | 7.6 (124 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.0 (123 reviews) | Not enough data | 
| **Activity Tracking** | 8.3 (128 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | 7.5/10 | 69 |
| **Mekari Qontak** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Bigin by Zoho CRM | Mekari Qontak | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (10 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.3 (10 reviews) | Not enough data | 

#### Calling

| Feature | Bigin by Zoho CRM | Mekari Qontak | 
|---|---|---|
| **Record Calls** | 7.0 (55 reviews) | Not enough data | 
| **Generate Location** | 6.8 (54 reviews) | Not enough data | 
| **Call Types** | 7.3 (55 reviews) | Not enough data | 
| **Click-to-Call** | 7.3 (54 reviews) | Not enough data | 
| **Auto Dialer** | 6.7 (9 reviews) | Not enough data | 

#### Contacts

| Feature | Bigin by Zoho CRM | Mekari Qontak | 
|---|---|---|
| **Personalization** | 8.2 (59 reviews) | Not enough data | 
| **Information Locater** | 7.8 (56 reviews) | Not enough data | 
| **Record Prospect Data** | 8.1 (58 reviews) | Not enough data | 

#### Insights

| Feature | Bigin by Zoho CRM | Mekari Qontak | 
|---|---|---|
| **Notes** | 8.3 (55 reviews) | Not enough data | 
| **Daily Summary** | 8.2 (56 reviews) | Not enough data | 
| **Automated Voicemails** | 6.5 (54 reviews) | Not enough data | 
| **Automated Emails** | 7.6 (59 reviews) | Not enough data | 
| **Sorts Prospects** | 7.8 (54 reviews) | Not enough data | 
| **Automated Note Taking** | 7.2 (9 reviews) | Not enough data | 

### Omnichannel Commerce

| Product | Score | Reviews |
|---|---|---|
| **Bigin by Zoho CRM** | N/A | N/A |
| **Mekari Qontak** | 9.7/10 | 10 |

#### Reporting

| Feature | Bigin by Zoho CRM | Mekari Qontak | 
|---|---|---|
| **Reports & Analytics** | Not enough data | 10.0 (8 reviews) | 
| **Data Transfer Tools** | Not enough data | 9.7 (5 reviews) | 

#### Omnichannel Features 

| Feature | Bigin by Zoho CRM | Mekari Qontak | 
|---|---|---|
| **Retail Management** | Not enough data | 9.7 (5 reviews) | 
| **POS Integration** | Not enough data | 9.3 (5 reviews) | 
| **Social Media Integration** | Not enough data | 10.0 (7 reviews) | 
| **Customer Service Integration** | Not enough data | 9.8 (8 reviews) | 
| **Marketing Tools** | Not enough data | 9.8 (7 reviews) | 
| **E-commerce Integration** | Not enough data | 9.3 (5 reviews) | 
| **ERP Integration** | Not enough data | 10.0 (5 reviews) | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)

**Unique to Bigin by Zoho CRM (5):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)

**Unique to Mekari Qontak (1):** [Omnichannel Commerce Software](https://www.g2.com/categories/omnichannel-commerce)


---
## Reviewer Demographics

### By Company Size

| Segment | Bigin by Zoho CRM | Mekari Qontak | 
|---|---|---|
| **Small-Business** | 90.5% | 35.5% | 
| **Mid-Market** | 8.3% | 54.8% | 
| **Enterprise** | 1.2% | 9.7% | 

### By Industry

#### Bigin by Zoho CRM

- **Information Technology and Services:** 10.2%
- **Marketing and Advertising:** 10.1%
- **Computer Software:** 5.9%
- **Consulting:** 5.4%
- **Real Estate:** 4.6%
- **Education Management:** 4.3%
- **Financial Services:** 4.2%
- **Construction:** 2.9%
- **Accounting:** 2.8%
- **Leisure, Travel & Tourism:** 2.4%
- **Other:** 47.3%

#### Mekari Qontak

- **Information Technology and Services:** 36.7%
- **Manufacturing:** 6.7%
- **Retail:** 6.7%
- **Financial Services:** 6.7%
- **Automotive:** 6.7%
- **Telecommunications:** 3.3%
- **Primary/Secondary Education:** 3.3%
- **Media Production:** 3.3%
- **Hospital & Health Care:** 3.3%
- **Higher Education:** 3.3%
- **Other:** 20.0%

---
## Alternatives

### Alternatives to Bigin by Zoho CRM

- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13879 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1235 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3095 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25861 reviews)
- [monday CRM](https://www.g2.com/products/monday-crm/reviews) — 4.6/5 stars (1353 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2050 reviews)
- [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (665 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1443 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14728 reviews)

### Alternatives to Mekari Qontak

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25861 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13879 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2940 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3095 reviews)
- [Agile CRM](https://www.g2.com/products/agile-crm/reviews) — 4.0/5 stars (368 reviews)
- [EngageBay](https://www.g2.com/products/engagebay/reviews) — 4.6/5 stars (701 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1621 reviews)
- [CRMOne](https://www.g2.com/products/crmone/reviews) — 4.8/5 stars (1045 reviews)
- [Capsule CRM](https://www.g2.com/products/capsule-crm/reviews) — 4.7/5 stars (507 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14728 reviews)

---
## Top Discussions

### Bigin by Zoho CRM

- Title: [Does Bigin integrate with Zoho CRM?](https://www.g2.com/discussions/does-bigin-integrate-with-zoho-crm) — 2 comments, 1 upvote
  > **Top comment:** "Yes it's possible. Make sure to add a user to both Bigin and CRM for the records to be assigned to the same owners after the sync. When the user is not..."
- Title: [What is Zoho Bigin?](https://www.g2.com/discussions/what-is-zoho-bigin) — 2 comments
  > **Top comment:** "It is a CRM, but in a much more simplified version than zohoCRM, yet it is powerful. As a professional experience, I can indicate that it contributes to..."
- Title: [What is Bigin used for?](https://www.g2.com/discussions/what-is-bigin-used-for) — 1 comment
  > **Top comment:** "It is a CRM, a system to improve customer relationships and management, it will facilitate and help you improve follow-up."

### Mekari Qontak

- Title: [What is Qontak by Mekari used for?](https://www.g2.com/discussions/what-is-qontak-by-mekari-used-for) — 1 comment
  > **Top comment:** "In our company, Qontak by Mekari is used as an omnichannel communication and CRM platform. We use it to manage customer interactions across WhatsApp,..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bigin-by-zoho-crm-vs-mekari-qontak)