# Bigin by Zoho CRM vs HubSpot Sales Hub Comparison --- ## AI Generated Summary - **G2 reviewers report** that HubSpot Sales Hub excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Bigin by Zoho CRM. Users appreciate its intuitive interface, which allows for seamless management of sales activities, making it easier to track performance and access reports. - **Users say** that Bigin by Zoho CRM is particularly effective for straightforward project tracking, with many highlighting its mobile version as fast and easy to use. This simplicity appeals to teams looking for a no-frills CRM experience, although some users feel it lacks the depth of features found in HubSpot. - **Reviewers mention** that HubSpot Sales Hub provides a comprehensive view of the sales process, integrating emails, follow-ups, and customer interactions in one platform. This organization helps users stay on top of opportunities, which is a standout feature compared to Bigin, where users noted a more basic approach to sales management. - **According to verified reviews** , Bigin by Zoho CRM shines in its ease of use, with many users finding it straightforward to train new team members. However, while it offers essential features, some users feel it may not meet the needs of more complex sales processes as effectively as HubSpot. - **G2 reviewers highlight** that HubSpot Sales Hub's robust reporting capabilities allow users to actively monitor performance with reliable, up-to-date data. This feature is often praised as a key advantage, whereas Bigin's reporting tools, while functional, do not provide the same level of insight. - **Users report** that both platforms offer good support, but HubSpot Sales Hub tends to receive slightly higher marks for its quality of support. Users appreciate the resources available for troubleshooting and guidance, which can be crucial during the implementation phase. | | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Star Rating** | 4.6 out of 5 | 4.4 out of 5 | | **Total Reviews** | 868 | 13,898 | | **Largest Market Segment** | Small-Business (90.6% of reviews) | Small-Business (60.8% of reviews) | | **Entry Level Price** | $0.00 | $0.00 | --- ## Top Pros & Cons ### Bigin by Zoho CRM Pros: - Ease of Use (256 reviews) - Simple (125 reviews) Cons: - Missing Features (81 reviews) - Limited Features (75 reviews) ### HubSpot Sales Hub Pros: - Ease of Use (1216 reviews) - Features (702 reviews) Cons: - Missing Features (435 reviews) - Limited Features (409 reviews) --- ## Ratings Comparison | Rating | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Meets Requirements** | 8.6 (777 reviews) | 8.6 (10093 reviews) | | **Ease of Use** | 9.1 (800 reviews) | 8.7 (10986 reviews) | | **Ease of Setup** | 8.7 (694 reviews) | 8.3 (4947 reviews) | | **Ease of Admin** | 8.8 (470 reviews) | 8.6 (3174 reviews) | | **Quality of Support** | 8.5 (700 reviews) | 8.6 (9092 reviews) | | **Has the product been a good partner in doing business?** | 8.6 (445 reviews) | 8.7 (3126 reviews) | | **Product Direction (% positive)** | 9.4 (757 reviews) | 8.7 (9635 reviews) | --- ## Pricing ### Bigin by Zoho CRM #### Entry-Level Pricing Plan: Free Edition Price: $0.00 Description: Single user Key Features: - Single Pipeline - 500 Records - Contacts, Products, and Activity Management [Browse all 4 editions](https://www.g2.com/products/bigin-by-zoho-crm/pricing) #### Free Trial Yes ### HubSpot Sales Hub #### Entry-Level Pricing Plan: Free HubSpot CRM Price: $0.00 Description: A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers. Key Features: - Contact management - Contact website activity - Companies [Browse all 4 editions](https://www.g2.com/products/hubspot-sales-hub/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **Bigin by Zoho CRM** | 8.0/10 | 675 | | **HubSpot Sales Hub** | 8.0/10 | 7663 | #### Sales Force Automation | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Contact & Account Management** | 8.8 (506 reviews) | 8.7 (6182 reviews) ✓ Verified | | **Opportunity & Pipeline Mgmt.** | 8.9 (535 reviews) | 8.6 (6062 reviews) ✓ Verified | | **Task / Activity Management** | 8.7 (485 reviews) | 8.6 (6214 reviews) ✓ Verified | | **Territory & Quota Management** | Feature Not Available | 7.8 (4202 reviews) ✓ Verified | | **Desktop Integration** | 8.2 (419 reviews) | 8.5 (5098 reviews) ✓ Verified | | **Product & Price List Management** | 8.2 (407 reviews) | 7.8 (3264 reviews) ✓ Verified | | **Quote & Order Management** | 7.9 (369 reviews) | 7.8 (3173 reviews) ✓ Verified | | **Customer Contract Management** | Feature Not Available | 8.2 (2468 reviews) | | **Contract/License Management** | Not enough data | Not enough data | #### Marketing Automation | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Email Marketing** | 8.0 (400 reviews) | 8.7 (5431 reviews) ✓ Verified | | **Campaign Management** | 7.9 (386 reviews) | 8.5 (5066 reviews) ✓ Verified | | **Lead Management** | 8.7 (466 reviews) | 8.7 (5273 reviews) ✓ Verified | | **Marketing ROI Analytics** | 7.6 (376 reviews) | 8.1 (4453 reviews) ✓ Verified | | **Email Management** | Not enough data | Not enough data | | **File Management** | Not enough data | Not enough data | | **Deal Management** | Not enough data | Not enough data | #### Customer Support | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Case Management** | 8.0 (390 reviews) | 8.3 (3637 reviews) ✓ Verified | | **Customer Support Portal** | 7.9 (383 reviews) | 8.1 (2466 reviews) | | **Knowledge Base** | 8.0 (375 reviews) | 8.4 (3306 reviews) ✓ Verified | | **Call Center Features** | 7.6 (376 reviews) | 8.0 (3283 reviews) ✓ Verified | | **Support Analytics** | 8.0 (363 reviews) | 8.3 (3511 reviews) ✓ Verified | | **Workflow Management** | Not enough data | Not enough data | | **Opportunity Management** | Not enough data | Not enough data | | **Sales Pipeline Management** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Pipeline Management** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Visual Analytics** | Not enough data | Not enough data | | **Template Management** | Not enough data | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Channel Management** | Not enough data | Not enough data | | **Commission Management** | Not enough data | Not enough data | | **Field Sales Management** | Not enough data | Not enough data | #### Reporting & Analytics | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Reporting** | 8.1 (372 reviews) | 8.2 (5861 reviews) ✓ Verified | | **Dashboards** | 8.4 (394 reviews) | 8.4 (6169 reviews) ✓ Verified | | **Forecasting** | 7.9 (331 reviews) | 8.0 (4302 reviews) ✓ Verified | #### Mobile & Social | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Social Collaboration Features** | 7.7 (344 reviews) | 8.0 (3812 reviews) ✓ Verified | | **Social Network Integration** | 7.4 (346 reviews) | 8.1 (2462 reviews) ✓ Verified | | **Mobile User Support** | 8.2 (358 reviews) | 7.7 (4134 reviews) ✓ Verified | | **Third-Party Integrations** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Customer Support** | Not enough data | Not enough data | | **Multi-Channel Social Integration** | Not enough data | Not enough data | #### Platform | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Customization** | 8.2 (432 reviews) | 8.0 (2964 reviews) ✓ Verified | | **Workflow Capability** | 8.4 (437 reviews) | 8.3 (2613 reviews) ✓ Verified | | **User, Role, and Access Management** | 8.7 (409 reviews) | 8.5 (2989 reviews) ✓ Verified | | **Internationalization** | 8.0 (368 reviews) | 8.1 (2281 reviews) ✓ Verified | | **Sandbox / Test Environments** | Feature Not Available | 7.5 (1976 reviews) | | **Document & Content Mgmt.** | 8.0 (320 reviews) | 8.0 (2585 reviews) ✓ Verified | | **Performance and Reliability** | 8.9 (409 reviews) | 8.6 (3035 reviews) ✓ Verified | | **Output Document Generation** | Feature Not Available | 8.0 (1668 reviews) | | **Mobile Access** | Not enough data | Not enough data | | **Lead Generation** | Not enough data | Not enough data | #### Integration | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Data Import & Export Tools** | 8.3 (347 reviews) | 8.4 (2271 reviews) ✓ Verified | | **Integration APIs** | 8.0 (346 reviews) | 8.2 (2401 reviews) ✓ Verified | | **Breadth of Partner Applications** | 7.9 (329 reviews) | 8.2 (2253 reviews) ✓ Verified | | **Third-Party Integration** | Not enough data | Not enough data | | **Internal Chat Integration** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Prospecting Tools** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | #### Generative AI | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **AI Text Generation** | Feature Not Available | 7.4 (694 reviews) | | **Generative AI** | Not enough data | Not enough data | | **Proposal Generation** | Not enough data | Not enough data | #### Agentic AI - CRM | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Autonomous Task Execution** | 7.5 (69 reviews) | 7.2 (221 reviews) | | **Multi-step Planning** | 7.7 (69 reviews) | 7.2 (215 reviews) | | **Cross-system Integration** | 7.8 (73 reviews) | 7.4 (226 reviews) | | **Adaptive Learning** | 7.5 (68 reviews) | 7.1 (216 reviews) | | **Natural Language Interaction** | 7.1 (69 reviews) | 7.0 (222 reviews) | | **Proactive Assistance** | 7.6 (69 reviews) | 7.1 (218 reviews) | | **Decision Making** | 7.7 (71 reviews) | 7.2 (216 reviews) | | **Calendar/Reminder System** | Not enough data | Not enough data | #### | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Search/Filter** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Lead Capture** | Not enough data | Not enough data | | **Batch Processing** | Not enough data | Not enough data | | **Email Tracking** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Pipeline Reports** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Segmentation** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | | **Interaction Tracking** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Contact Database** | Not enough data | Not enough data | | **Referral Tracking** | Not enough data | Not enough data | | **Quotes/Estimates** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Lead Qualification** | Not enough data | Not enough data | | **Marketing Automation** | Not enough data | Not enough data | | **Email Templates** | Not enough data | Not enough data | | **Sales Reports** | Not enough data | Not enough data | | **Customer Journey Mapping** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Lead Scoring** | Not enough data | Not enough data | | **Data Security** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Calendar Sync** | Not enough data | Not enough data | | **For Startups** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Sales Trend Analysis** | Not enough data | Not enough data | | **For iPad Devices** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **For Mac Devices** | Not enough data | Not enough data | | **Landing Pages/Web Forms** | Not enough data | Not enough data | | **Lead Nurturing** | Not enough data | Not enough data | | **Gamification** | Not enough data | Not enough data | | **Prioritization** | Not enough data | Not enough data | | **Web-based Deployment** | Not enough data | Not enough data | | **Softphone** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **Event Triggered Actions** | Not enough data | Not enough data | | **Mobile App** | Not enough data | Not enough data | | **Email Sequences** | Not enough data | Not enough data | | **Customer Segmentation** | Not enough data | Not enough data | | **Lead Assignment** | Not enough data | Not enough data | | **For Small Businesses** | Not enough data | Not enough data | | **Live Chat** | Not enough data | Not enough data | | **Business Card/Badge Scanning** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Customer Social Profiles** | Not enough data | Not enough data | | **Social Promotion** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | | **Social Media Monitoring** | Not enough data | Not enough data | | **Customer Engagement** | Not enough data | Not enough data | | **Sentiment Analysis** | Not enough data | Not enough data | | **Brand Tracking** | Not enough data | Not enough data | | **Audience Targeting** | Not enough data | Not enough data | ### Artificial Intelligence | Product | Score | Reviews | |---|---|---| | **Bigin by Zoho CRM** | N/A | N/A | | **HubSpot Sales Hub** | N/A | N/A | #### | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Tagging** | Not enough data | Not enough data | | **Natural Language Processing** | Not enough data | Not enough data | | **Data Extraction** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Speech Recognition** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Data Storage Management** | Not enough data | Not enough data | | **Virtual Personal Assistant (VPA)** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Customer Segmentation** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **For eCommerce** | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Trend Analysis** | Not enough data | Not enough data | | **Machine Learning** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Alerts/Escalation** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Mobile App** | Not enough data | Not enough data | | **Multiple Data Sources** | Not enough data | Not enough data | | **For Sales Teams/Organizations** | Not enough data | Not enough data | | **Sentiment Analysis** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Chatbot** | Not enough data | Not enough data | ### Collaboration & Productivity | Product | Score | Reviews | |---|---|---| | **Bigin by Zoho CRM** | N/A | N/A | | **HubSpot Sales Hub** | N/A | N/A | #### | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Third-Party Integrations** | Not enough data | Not enough data | | **To-Do List** | Not enough data | Not enough data | | **@mentions** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **File Management** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Prioritization** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Screen Sharing** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Brainstorming** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **File Transfer** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Real Time Editing** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Assignment Management** | Not enough data | Not enough data | | **Task Scheduling** | Not enough data | Not enough data | | **Project Management** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Secure Data Storage** | Not enough data | Not enough data | | **File Sharing** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Task Progress Tracking** | Not enough data | Not enough data | | **Discussions/Forums** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Video Conferencing** | Not enough data | Not enough data | | **Progress Tracking** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | ### Lead Generation | Product | Score | Reviews | |---|---|---| | **Bigin by Zoho CRM** | N/A | N/A | | **HubSpot Sales Hub** | N/A | N/A | #### Lead Generation | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Lead Builder** | Not enough data | Not enough data | | **CRM Integration** | Not enough data | Not enough data | | **Marketing Automation Integration** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Data Import & Export Tools** | Not enough data | Not enough data | ### AI Sales Assistant | Product | Score | Reviews | |---|---|---| | **Bigin by Zoho CRM** | N/A | N/A | | **HubSpot Sales Hub** | 8.4/10 | 840 | #### Lead Facilitation | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Customer-facing Chatbot** | Not enough data | 8.4 (526 reviews) | | **Lead Qualification** | Not enough data | 8.6 (623 reviews) | | **Lead Follow-up** | Not enough data | 8.9 (651 reviews) | | **Meeting Scheduling ** | Not enough data | 8.9 (657 reviews) | #### Organization | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Opportunity and Pipeline Management ** | Not enough data | 8.9 (678 reviews) | | **Data Entry** | Not enough data | 8.8 (667 reviews) | | **Integrations / APIs** | Not enough data | 8.6 (603 reviews) | | **Third-Party Integrations** | Not enough data | Not enough data | | **Meeting Management** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Call Management** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Lead Management** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Notes Management** | Not enough data | Not enough data | | **Sales Activity Management** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | #### Performance Analysis | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Coaching ** | Not enough data | 8.3 (555 reviews) | | **Peformance Tracking** | Not enough data | 8.8 (668 reviews) | | **Email Tracking** | Not enough data | Not enough data | | **Call Tracking** | Not enough data | Not enough data | #### Sales Analysis | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **ROI Forecasting ** | Not enough data | Feature Not Available | | **Sales Forecasting ** | Not enough data | 8.7 (620 reviews) | #### Generative AI | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **AI Text Generation** | Not enough data | 8.1 (156 reviews) | | **AI Text Summarization** | Not enough data | 8.3 (155 reviews) | | **Generative AI** | Not enough data | Not enough data | #### Agentic AI - AI Sales Assistant | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.8 (20 reviews) | | **Multi-step Planning** | Not enough data | 8.1 (20 reviews) | | **Cross-system Integration** | Not enough data | 8.2 (20 reviews) | | **Adaptive Learning** | Not enough data | 8.1 (20 reviews) | | **Natural Language Interaction** | Not enough data | 8.1 (20 reviews) | | **Proactive Assistance** | Not enough data | 8.1 (20 reviews) | | **Decision Making** | Not enough data | 8.3 (20 reviews) | | **AI/Machine Learning** | Not enough data | Not enough data | #### | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Email Response Control** | Not enough data | Not enough data | | **Speech Recognition** | Not enough data | Not enough data | | **Customer Engagement** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **AI Writing Assistant** | Not enough data | Not enough data | | **For Sales Teams/Organizations** | Not enough data | Not enough data | | **Sales Automation** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Predictive Analytics** | Not enough data | Not enough data | | **Lead Scoring** | Not enough data | Not enough data | | **Templates** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Email Templates** | Not enough data | Not enough data | | **SMS Messaging** | Not enough data | Not enough data | | **Personalization** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Conversation Intelligence** | Not enough data | Not enough data | | **Lead Engagement** | Not enough data | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | ### Sales Engagement | Product | Score | Reviews | |---|---|---| | **Bigin by Zoho CRM** | 8.0/10 | 191 | | **HubSpot Sales Hub** | 8.0/10 | 1888 | #### Integrated Workflows | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Task Management** | 8.6 (166 reviews) | 8.8 (1640 reviews) | | **Email Tracking/Automation** | 8.3 (171 reviews) | 9.0 (1691 reviews) | | **Calls and Voice** | 7.7 (148 reviews) | 8.3 (1440 reviews) | | **Other Outreach Options ** | 8.0 (140 reviews) | 8.2 (1336 reviews) | | **CRM Integration** | 8.7 (160 reviews) | 8.8 (1528 reviews) | | **Calendar** | 8.2 (171 reviews) | 8.7 (1390 reviews) | | **Shared Records** | 8.4 (154 reviews) | 8.5 (1302 reviews) | | **Business Process Automation** | Not enough data | Not enough data | | **Performance Management** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Sales Pipeline Management** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Campaign Management** | Not enough data | Not enough data | #### Repeatability and Reportability | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Content Management** | 8.0 (144 reviews) | 8.6 (1478 reviews) | | **Workflow Management** | 8.5 (156 reviews) | 8.7 (1551 reviews) | | **Workflow Performance** | 8.4 (143 reviews) | 8.6 (1522 reviews) | | **Sales Coaching and Insights** | Feature Not Available | 8.1 (1393 reviews) | | **Gamification** | 7.0 (137 reviews) | Feature Not Available | #### AI and Automation | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Lead Prioritization** | 8.1 (146 reviews) | 8.2 (1246 reviews) | | **Lead Scoring** | 7.8 (142 reviews) | 8.1 (1211 reviews) | | **Best Time of Day Scheduling** | 7.3 (139 reviews) | 8.1 (1203 reviews) | | **Buyer Intelligence** | 7.4 (142 reviews) | 7.8 (1083 reviews) | | **Machine Learning** | 6.7 (140 reviews) | 7.7 (1030 reviews) | #### Generative AI | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **AI Text Generation** | Feature Not Available | 7.3 (495 reviews) | | **Generative AI** | Not enough data | Not enough data | | **Lead Generation** | Not enough data | Not enough data | #### Agentic AI - Sales Engagement | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Autonomous Task Execution** | 7.8 (23 reviews) | 7.0 (181 reviews) | | **Multi-step Planning** | 8.0 (22 reviews) | 7.1 (181 reviews) | | **Cross-system Integration** | 8.3 (23 reviews) | 7.2 (182 reviews) | | **Adaptive Learning** | 7.9 (22 reviews) | 7.3 (181 reviews) | | **Natural Language Interaction** | 8.0 (20 reviews) | 7.1 (182 reviews) | | **Proactive Assistance** | 8.0 (22 reviews) | 7.2 (182 reviews) | | **Decision Making** | 8.1 (24 reviews) | 7.2 (184 reviews) | | **Strategic Planning** | Not enough data | Not enough data | #### | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Prospecting Tools** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Auto-Dialer** | Not enough data | Not enough data | | **For Sales Teams/Organizations** | Not enough data | Not enough data | ### Conversation Intelligence | Product | Score | Reviews | |---|---|---| | **Bigin by Zoho CRM** | N/A | N/A | | **HubSpot Sales Hub** | 7.7/10 | 386 | #### Call Analytics | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Call Recording** | Not enough data | 8.2 (303 reviews) | | **Machine Learning** | Not enough data | 7.9 (269 reviews) | | **Call Analysis** | Not enough data | 8.0 (278 reviews) | | **Lead Qualification** | Not enough data | Feature Not Available | | **Trend Analysis** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **AI/Machine Learning** | Not enough data | Not enough data | #### Artificial Intelligence - Conversation Intelligence | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Customer Scoring** | Not enough data | Feature Not Available | | **Speech-to-Text** | Not enough data | 7.5 (243 reviews) | | **Sentiment Analysis** | Not enough data | Not enough data | #### Generative AI | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **AI Text Summarization** | Not enough data | 7.6 (111 reviews) | | **Generative AI** | Not enough data | Not enough data | #### Agentic AI - Conversation Intelligence | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.4 (25 reviews) | | **Multi-step Planning** | Not enough data | 7.5 (26 reviews) | | **Cross-system Integration** | Not enough data | 7.8 (26 reviews) | | **Adaptive Learning** | Not enough data | 7.3 (25 reviews) | | **Natural Language Interaction** | Not enough data | 7.7 (24 reviews) | | **Proactive Assistance** | Not enough data | 7.3 (24 reviews) | | **Decision Making** | Not enough data | 7.5 (25 reviews) | | **Third-Party Integrations** | Not enough data | Not enough data | | **Forecasting** | Not enough data | Not enough data | #### | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Performance Metrics** | Not enough data | Not enough data | | **Keyword Filtering** | Not enough data | Not enough data | | **Natural Language Processing** | Not enough data | Not enough data | | **For Contact Centers** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Call Tracking** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Automatic Transcription** | Not enough data | Not enough data | | **Playbooks** | Not enough data | Not enough data | | **Employee Coaching Tools** | Not enough data | Not enough data | | **Text Mining** | Not enough data | Not enough data | | **Trend/Problem Indicators** | Not enough data | Not enough data | | **Notes Management** | Not enough data | Not enough data | | **Retention Tracking** | Not enough data | Not enough data | | **Feedback Management** | Not enough data | Not enough data | | **Recommendations** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Compliance Tracking** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Rules-Based Workflow** | Not enough data | Not enough data | | **Intent Recognition** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Prioritization** | Not enough data | Not enough data | ### AI Agents For Business Operations | Product | Score | Reviews | |---|---|---| | **Bigin by Zoho CRM** | N/A | N/A | | **HubSpot Sales Hub** | 8.5/10 | 12 | #### Responses | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Personalization** | Not enough data | 8.5 (11 reviews) | | **Route To Human** | Not enough data | 8.6 (11 reviews) | | **Natural Language Understanding (NLU)** | Not enough data | 7.7 (11 reviews) | | **Multi-Language** | Not enough data | Not enough data | #### Automation - AI Agents | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Sales Follow-Up** | Not enough data | 8.8 (10 reviews) | | **Customer Interaction Automation** | Not enough data | 9.2 (10 reviews) | | **Lead Generation** | Not enough data | 8.8 (10 reviews) | | **Document Processing** | Not enough data | 8.5 (10 reviews) | | **Feedback Collection** | Not enough data | 8.9 (9 reviews) | | **Natural Language Processing** | Not enough data | Not enough data | | **Simulation and Scenario Generation** | Not enough data | Not enough data | #### Platform | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Conversation Editor** | Not enough data | 8.3 (11 reviews) | | **Integration** | Not enough data | 8.3 (11 reviews) | | **Human-In-The-Loop** | Not enough data | 9.0 (10 reviews) | | **Drag & Drop Editor** | Not enough data | Not enough data | | **Human-in-the-loop (HITL)** | Not enough data | Not enough data | #### Autonomy - AI Agents | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Independent Decision Making** | Not enough data | 7.8 (10 reviews) | | **Adaptive Responses** | Not enough data | 8.0 (10 reviews) | | **Task Execution** | Not enough data | 8.0 (10 reviews) | | **Problem Solving** | Not enough data | 7.8 (10 reviews) | #### Generative AI | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **AI Text Generation** | Not enough data | 9.2 (10 reviews) | | **AI Text Summarization** | Not enough data | 8.9 (11 reviews) | #### | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Agent Collaboration** | Not enough data | Not enough data | | **Data Governance** | Not enough data | Not enough data | | **Prompt Engineering** | Not enough data | Not enough data | | **Feedback Management** | Not enough data | Not enough data | | **For No-Code Development** | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | | **Dynamic Modeling** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Memory Management** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Scalability** | Not enough data | Not enough data | | **Cost Management** | Not enough data | Not enough data | | **Scheduling** | Not enough data | Not enough data | | **Natural Language Interface** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Multiple LLM Models** | Not enough data | Not enough data | | **Integration Management** | Not enough data | Not enough data | | **Customizable Frameworks** | Not enough data | Not enough data | | **Pre-built Templates** | Not enough data | Not enough data | | **Analytics** | Not enough data | Not enough data | | **Intent Recognition** | Not enough data | Not enough data | | **Contextual Guidance** | Not enough data | Not enough data | | **Rules-Based Workflow** | Not enough data | Not enough data | | **Attended Automation** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **For Sales/Marketing** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Business Process Automation** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Sentiment Analysis** | Not enough data | Not enough data | | **Deep Learning** | Not enough data | Not enough data | | **Code-free Development** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Automated Responses** | Not enough data | Not enough data | | **Knowledge Management** | Not enough data | Not enough data | | **Transfers/Routing** | Not enough data | Not enough data | | **Personalization** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Customer Experience Management** | Not enough data | Not enough data | | **Virtual Personal Assistant (VPA)** | Not enough data | Not enough data | | **Chatbot** | Not enough data | Not enough data | | **Speech Recognition** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Customer Engagement** | Not enough data | Not enough data | | **AI/Machine Learning** | Not enough data | Not enough data | | **Configurable Workflow** | Not enough data | Not enough data | | **Unattended Automation** | Not enough data | Not enough data | | **Conversation Intelligence** | Not enough data | Not enough data | ### Business Scheduling | Product | Score | Reviews | |---|---|---| | **Bigin by Zoho CRM** | N/A | N/A | | **HubSpot Sales Hub** | 8.4/10 | 771 | #### Integrations | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **MS Teams Integration** | Not enough data | 8.3 (523 reviews) | | **Email Integration** | Not enough data | 9.0 (720 reviews) | | **Zoom Integration** | Not enough data | 8.3 (588 reviews) | | **Google Meet Integration** | Not enough data | 8.4 (577 reviews) | | **Salesforce Integration** | Not enough data | 7.7 (487 reviews) | | **Third-Party Integrations** | Not enough data | Not enough data | #### Branding & Customizatio | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Custom Booking Page** | Not enough data | 8.6 (627 reviews) | | **Personalized Links** | Not enough data | 8.7 (647 reviews) | | **Personalized Web Embed** | Not enough data | 8.4 (568 reviews) | | **Online Booking** | Not enough data | Not enough data | | **Room Booking** | Not enough data | Not enough data | #### Automatic Rules & Configurations | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Set Working Hours** | Not enough data | 8.7 (621 reviews) | | **Automatic Updates** | Not enough data | 8.9 (630 reviews) | | **Buffer Times** | Not enough data | 8.5 (588 reviews) | | **Real-Time Updates** | Not enough data | Not enough data | #### Agentic AI - Business Scheduling | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.7 (48 reviews) | | **Multi-step Planning** | Not enough data | 7.6 (47 reviews) | #### | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Task Scheduling** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Shift Swapping** | Not enough data | Not enough data | | **Automated Scheduling** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Real-time Scheduling** | Not enough data | Not enough data | | **Multi-Location** | Not enough data | Not enough data | | **Personalization and Recommendation** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Resource Scheduling** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Timesheet Management** | Not enough data | Not enough data | | **Availability Management** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Absence Management** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Class Scheduling** | Not enough data | Not enough data | | **Employee Scheduling** | Not enough data | Not enough data | | **Facility Scheduling** | Not enough data | Not enough data | | **Booking Management** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Employee Management** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Group Scheduling** | Not enough data | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **Appointment Scheduling** | Not enough data | Not enough data | | **Time Zone Tracking** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Calendar Sync** | Not enough data | Not enough data | ### Visitor Identification | Product | Score | Reviews | |---|---|---| | **Bigin by Zoho CRM** | N/A | N/A | | **HubSpot Sales Hub** | 6.1/10 | 17 | #### Agentic AI - Visitor Identification | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Cross-system Integration** | Not enough data | 6.0 (17 reviews) | | **Third-Party Integrations** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | #### | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Conversion Rate Optimization** | Not enough data | Not enough data | | **SEO Management** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Visual Analytics** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Surveys & Feedback** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **A/B Testing** | Not enough data | Not enough data | | **Screen Activity Recording** | Not enough data | Not enough data | | **Site Search Tracking** | Not enough data | Not enough data | | **Trend Analysis** | Not enough data | Not enough data | | **Visitor Tracking** | Not enough data | Not enough data | | **Customer Segmentation** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Sales Trend Analysis** | Not enough data | Not enough data | | **Funnel Analysis** | Not enough data | Not enough data | | **Widgets** | Not enough data | Not enough data | | **Alerts/Escalation** | Not enough data | Not enough data | | **Real-Time Analytics** | Not enough data | Not enough data | | **Heatmaps** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Conversion Tracking** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Referral Tracking** | Not enough data | Not enough data | | **Real-Time Monitoring** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Behavior Tracking** | Not enough data | Not enough data | | **Keyword Tracking** | Not enough data | Not enough data | | **Pageview Tracking** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Charting** | Not enough data | Not enough data | | **Visualization** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Time on Site Tracking** | Not enough data | Not enough data | | **Web Traffic Reporting** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Dashboard Creation** | Not enough data | Not enough data | | **Campaign Management** | Not enough data | Not enough data | | **Campaign Analytics** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **User Interaction Tracking** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Customer Journey Mapping** | Not enough data | Not enough data | | **Goal Setting/Tracking** | Not enough data | Not enough data | | **Multiple Site Management** | Not enough data | Not enough data | | **Website Analytics** | Not enough data | Not enough data | ### Sales Performance Management | Product | Score | Reviews | |---|---|---| | **Bigin by Zoho CRM** | 8.1/10 | 114 | | **HubSpot Sales Hub** | 8.0/10 | 1389 | #### Agentic AI - Sales Performance Management | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Autonomous Task Execution** | 8.3 (12 reviews) | 6.6 (82 reviews) | | **Natural Language Interaction** | 8.3 (11 reviews) | 6.8 (82 reviews) | | **Proactive Assistance** | 8.8 (12 reviews) | 6.6 (82 reviews) | #### Incentives | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Badges** | 7.6 (90 reviews) | 7.9 (770 reviews) | | **Triggers** | 8.0 (96 reviews) | 8.1 (848 reviews) ✓ Verified | | **Commission Calculator** | 7.0 (92 reviews) | 7.5 (719 reviews) ✓ Verified | | **Leaderboards** | 7.7 (92 reviews) | 8.3 (944 reviews) | #### Personalization | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Profiles** | 8.3 (98 reviews) | 8.4 (967 reviews) | | **Custom Reports** | 8.1 (97 reviews) | 8.5 (1101 reviews) ✓ Verified | | **Dashboards** | 8.5 (101 reviews) | 8.8 (1199 reviews) ✓ Verified | | **Goal Setting** | 8.2 (94 reviews) | 8.5 (991 reviews) ✓ Verified | | **Sales Reports** | Not enough data | Not enough data | | **Incentive Management** | Not enough data | Not enough data | #### Administrative | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Integration** | 8.3 (94 reviews) | 8.6 (1022 reviews) ✓ Verified | | **Employee Structure** | 8.1 (92 reviews) | 8.4 (903 reviews) ✓ Verified | | **Behavior Monitoring** | Feature Not Available | 8.3 (857 reviews) | #### | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Generative AI** | Not enough data | Not enough data | | **Gamification** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | | **Employee Reward Programs** | Not enough data | Not enough data | | **Employee Management** | Not enough data | Not enough data | | **Ongoing Performance Tracking** | Not enough data | Not enough data | | **Benchmarking** | Not enough data | Not enough data | | **Commission Management** | Not enough data | Not enough data | | **For Sales Teams/Organizations** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Sales Planning** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **Performance Management** | Not enough data | Not enough data | | **Forecasting** | Not enough data | Not enough data | | **Quota Planning** | Not enough data | Not enough data | | **Accounting** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Rewards Points** | Not enough data | Not enough data | | **Organizational Charting** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Milestone Tracking** | Not enough data | Not enough data | | **Territory Management** | Not enough data | Not enough data | | **Performance Appraisal** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Sales Onboarding & Training** | Not enough data | Not enough data | | **Employee Recognition** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Ratings/Reviews** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Feedback Management** | Not enough data | Not enough data | | **Training Management** | Not enough data | Not enough data | | **Goal Management** | Not enough data | Not enough data | | **Assignment Management** | Not enough data | Not enough data | | **Lead Scoring** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Electronic Signature** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Kanban Board** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Prospecting Tools** | Not enough data | Not enough data | | **Interaction Tracking** | Not enough data | Not enough data | | **Product Catalog** | Not enough data | Not enough data | | **Live Chat** | Not enough data | Not enough data | | **Sales Pipeline Management** | Not enough data | Not enough data | | **Appointment Scheduling** | Not enough data | Not enough data | | **Email Templates** | Not enough data | Not enough data | | **Event Triggered Actions** | Not enough data | Not enough data | | **Transfers/Routing** | Not enough data | Not enough data | | **Activity/News Feed** | Not enough data | Not enough data | | **Lead Management** | Not enough data | Not enough data | | **Revenue Management** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **File Sharing** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Mobile App** | Not enough data | Not enough data | | **Call Logging** | Not enough data | Not enough data | ### Email Tracking | Product | Score | Reviews | |---|---|---| | **Bigin by Zoho CRM** | 7.6/10 | 109 | | **HubSpot Sales Hub** | 7.8/10 | 2526 | #### Agentic AI - Email Tracking | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Autonomous Task Execution** | 7.1 (13 reviews) | 6.9 (119 reviews) | | **Multi-step Planning** | 7.3 (13 reviews) | 6.9 (119 reviews) | | **Cross-system Integration** | 6.9 (14 reviews) | 7.0 (119 reviews) | | **Adaptive Learning** | 7.1 (14 reviews) | 6.9 (119 reviews) | | **Natural Language Interaction** | 7.3 (13 reviews) | 6.9 (118 reviews) | | **Proactive Assistance** | 7.2 (13 reviews) | 6.8 (119 reviews) | | **Decision Making** | 7.3 (13 reviews) | 7.0 (120 reviews) | #### Analytics | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Open Rates** | 8.0 (95 reviews) | 8.7 (2097 reviews) | | **Link Activity** | Feature Not Available | 8.8 (2082 reviews) | #### Customizations | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Email Platform Integration** | 8.3 (101 reviews) | 8.8 (2135 reviews) | | **Email Scheduling** | 8.0 (96 reviews) | 8.9 (2135 reviews) | | **Notifications** | 8.3 (100 reviews) | 8.8 (2231 reviews) | | **Email Categorization** | 8.0 (93 reviews) | Feature Not Available | | **Templates** | 8.1 (93 reviews) | 8.9 (2211 reviews) | | **Third-Party Integrations** | Not enough data | Not enough data | #### Generative AI | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **AI Text Generation** | Feature Not Available | 7.5 (485 reviews) | | **Generative AI** | Not enough data | Not enough data | #### | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Contact Management** | Not enough data | Not enough data | | **Email Marketing** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Drip Campaigns** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Team Management** | Not enough data | Not enough data | | **Click Tracking** | Not enough data | Not enough data | | **Subscription Management** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Location Tracking** | Not enough data | Not enough data | | **Customer Segmentation** | Not enough data | Not enough data | | **Geolocation** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Mailing List Management** | Not enough data | Not enough data | | **Campaign Management** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Audience Targeting** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Email Distribution** | Not enough data | Not enough data | | **Email Reminders** | Not enough data | Not enough data | | **Autoresponders** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | | **Event Triggered Actions** | Not enough data | Not enough data | ### Sales Analytics | Product | Score | Reviews | |---|---|---| | **Bigin by Zoho CRM** | 8.0/10 | 155 | | **HubSpot Sales Hub** | 8.0/10 | 1861 | #### Agentic AI - Sales Analytics | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Autonomous Task Execution** | 8.2 (11 reviews) | 7.0 (107 reviews) | | **Cross-system Integration** | 8.2 (12 reviews) | 7.1 (105 reviews) | | **Adaptive Learning** | 8.5 (12 reviews) | 7.3 (103 reviews) | | **Natural Language Interaction** | 7.9 (12 reviews) | 7.3 (105 reviews) | | **Proactive Assistance** | 7.9 (12 reviews) | 7.2 (104 reviews) | | **Third-Party Integrations** | Not enough data | Not enough data | | **CRM Integration** | Not enough data | Not enough data | #### Data Sourcing | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Data Sourcing** | 7.8 (121 reviews) | 8.3 (1357 reviews) | | **Exporting & Sharing Data** | 8.3 (120 reviews) | 8.4 (1426 reviews) | | **Multi-Device Data Visualization** | 8.3 (114 reviews) | 8.2 (1290 reviews) | | **Interactive Dashboards** | 8.3 (115 reviews) | 8.6 (1546 reviews) | | **Data Segmentation** | 8.2 (116 reviews) | 8.4 (1388 reviews) | #### Predictive Analytics | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Lead Scoring** | 7.7 (123 reviews) | 8.1 (1346 reviews) | | **Opportunity Scoring** | 7.7 (122 reviews) | 8.2 (1302 reviews) | | **Risk Analysis** | 7.3 (118 reviews) | 7.8 (1131 reviews) | | **Live Forecasting** | 7.8 (125 reviews) | 7.9 (1263 reviews) | | **Budgeting/Forecasting** | Not enough data | Not enough data | | **Correlation Analysis** | Not enough data | Not enough data | | **Competitive Analysis** | Not enough data | Not enough data | | **Sales Trend Analysis** | Not enough data | Not enough data | | **Statistical Analysis** | Not enough data | Not enough data | #### Sales Management | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Live Pipeline Management** | 8.8 (132 reviews) | 8.8 (1553 reviews) | | **Sales Gamification** | 7.6 (124 reviews) | 7.9 (1245 reviews) | | **Account-Based Analytics** | 8.0 (123 reviews) | 8.4 (1408 reviews) | | **Activity Tracking** | 8.3 (128 reviews) | 8.9 (1622 reviews) | | **Predictive Analytics** | Not enough data | Not enough data | | **Visual Analytics** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Lead Management** | Not enough data | Not enough data | | **Opportunity Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | #### | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Dynamic Modeling** | Not enough data | Not enough data | | **Lead Qualification** | Not enough data | Not enough data | | **Lead Capture** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Contact Database** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Dashboard Creation** | Not enough data | Not enough data | | **Modeling & Simulation** | Not enough data | Not enough data | | **Exception Reporting** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Sales Reports** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **"What If" Scenarios** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Graphical Data Presentation** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Business Process Control** | Not enough data | Not enough data | | **Multi-Currency** | Not enough data | Not enough data | | **Pipeline Reports** | Not enough data | Not enough data | ### Outbound Call Tracking | Product | Score | Reviews | |---|---|---| | **Bigin by Zoho CRM** | 7.5/10 | 69 | | **HubSpot Sales Hub** | 8.3/10 | 1507 | #### Agentic AI - Outbound Call Tracking | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Autonomous Task Execution** | 7.2 (10 reviews) | 7.5 (63 reviews) | | **Natural Language Interaction** | 7.3 (10 reviews) | 7.1 (61 reviews) | #### Calling | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Record Calls** | 7.0 (55 reviews) | 8.6 (1190 reviews) | | **Generate Location** | 6.8 (54 reviews) | 8.1 (981 reviews) | | **Call Types** | 7.3 (55 reviews) | 8.6 (1149 reviews) | | **Click-to-Call** | 7.3 (54 reviews) | 8.7 (1180 reviews) | | **Auto Dialer** | 6.7 (9 reviews) | 7.9 (71 reviews) | #### Contacts | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Personalization** | 8.2 (59 reviews) | 8.7 (1255 reviews) | | **Information Locater** | 7.8 (56 reviews) | 8.4 (1099 reviews) | | **Record Prospect Data** | 8.1 (58 reviews) | 8.6 (1158 reviews) | | **Contact Management** | Not enough data | Not enough data | #### Insights | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Notes** | 8.3 (55 reviews) | 9.0 (1345 reviews) | | **Daily Summary** | 8.2 (56 reviews) | 8.7 (1186 reviews) | | **Automated Voicemails** | 6.5 (54 reviews) | Feature Not Available | | **Automated Emails** | 7.6 (59 reviews) | Feature Not Available | | **Sorts Prospects** | 7.8 (54 reviews) | 8.4 (1090 reviews) | | **Automated Note Taking** | 7.2 (9 reviews) | 7.6 (68 reviews) | | **AI/Machine Learning** | Not enough data | Not enough data | #### | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Meeting Management** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Recommendations** | Not enough data | Not enough data | | **Lead Distribution** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Performance Management** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Lead Management** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Email Templates** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Sales Pipeline Management** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Automatic Call Distribution** | Not enough data | Not enough data | | **Call Monitoring** | Not enough data | Not enough data | | **Lead Capture** | Not enough data | Not enough data | | **Deal Management** | Not enough data | Not enough data | | **Call List Management** | Not enough data | Not enough data | | **Multi-Channel Communication** | Not enough data | Not enough data | | **Call Recording** | Not enough data | Not enough data | | **For Contact Centers** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Data Management** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Lead Qualification** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Interaction Tracking** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | ### Sales Enablement | Product | Score | Reviews | |---|---|---| | **Bigin by Zoho CRM** | N/A | N/A | | **HubSpot Sales Hub** | 7.7/10 | 1027 | #### Agentic AI - Sales Enablement | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Autonomous Task Execution** | Not enough data | 6.9 (61 reviews) | | **Natural Language Interaction** | Not enough data | 6.9 (60 reviews) | | **Proactive Assistance** | Not enough data | 6.8 (59 reviews) | #### Content Management | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Content Import** | Not enough data | 8.4 (804 reviews) | | **Content Creation** | Not enough data | Feature Not Available | | **Templates** | Not enough data | Feature Not Available | | **Advanced Search** | Not enough data | 8.2 (813 reviews) | | **Content Storage** | Not enough data | 8.3 (799 reviews) | | **Email Management** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | #### Analytics | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Reporting** | Not enough data | 8.4 (884 reviews) | | **Alerts** | Not enough data | 8.4 (883 reviews) | | **Account-Based Engagement** | Not enough data | 8.4 (826 reviews) | | **Content Utilization** | Not enough data | 8.3 (800 reviews) | | **Prioritization** | Not enough data | Not enough data | #### Learning Management - Sales Enablement | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Sales Training ** | Not enough data | 7.5 (38 reviews) | | **Sales Coaching** | Not enough data | 7.4 (38 reviews) | | **Sales Onboarding** | Not enough data | 7.7 (39 reviews) | #### Revenue Enablement - Sales Enablement | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Cross-Functional Alignment** | Not enough data | 7.3 (38 reviews) | | **AI and Automation** | Not enough data | 7.1 (39 reviews) | | **End-to-End Customer Journey Insights** | Not enough data | 7.4 (38 reviews) | | **Generative AI** | Not enough data | Not enough data | #### | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Chat/Messaging** | Not enough data | Not enough data | | **Prospecting Tools** | Not enough data | Not enough data | | **Content Delivery** | Not enough data | Not enough data | | **Personalization** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Campaign Management** | Not enough data | Not enough data | | **Audio/Video Recording** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Appointment Scheduling** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Contact Database** | Not enough data | Not enough data | | **For Sales Teams/Organizations** | Not enough data | Not enough data | | **Lead Management** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Scheduling** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Email Tracking** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Interaction Tracking** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Lead Capture** | Not enough data | Not enough data | | **Call Recording** | Not enough data | Not enough data | | **Template Management** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Performance Management** | Not enough data | Not enough data | | **Lead Nurturing** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Sales Trend Analysis** | Not enough data | Not enough data | | **Meeting Management** | Not enough data | Not enough data | | **Lead Qualification** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Video Support** | Not enough data | Not enough data | | **Microsoft Outlook Integration** | Not enough data | Not enough data | | **Audio File Management** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Goal Management** | Not enough data | Not enough data | | **Sales Planning** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **CRM Integration** | Not enough data | Not enough data | | **Pipeline Management** | Not enough data | Not enough data | | **Conversation Intelligence** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Gamification** | Not enough data | Not enough data | | **Lead Scoring** | Not enough data | Not enough data | | **Opportunity Management** | Not enough data | Not enough data | | **Microlearning** | Not enough data | Not enough data | | **Content Sharing** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | ### Insurance CRM | Product | Score | Reviews | |---|---|---| | **Bigin by Zoho CRM** | N/A | N/A | | **HubSpot Sales Hub** | N/A | N/A | #### Relationship Management - Insurance CRM | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Renewal Management** | Not enough data | Not enough data | | **Client Communication Tools** | Not enough data | Not enough data | | **Lead Tracking** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Winbacks** | Not enough data | Not enough data | | **Communication History** | Not enough data | Not enough data | | **Activity Management** | Not enough data | Not enough data | | **Reputation Management** | Not enough data | Not enough data | | **Template Management** | Not enough data | Not enough data | | **Interaction Tracking** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Lead Management** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Sales Pipeline Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Insurance Management** | Not enough data | Not enough data | #### Follow up Automation - Insurance CRM | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Automated Follow-Ups** | Not enough data | Not enough data | | **Marketing Campaigns** | Not enough data | Not enough data | #### Document Management - Insurance CRM | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Documentation handling** | Not enough data | Not enough data | #### Integrations & Reports - Insurance CRM | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Integrations** | Not enough data | Not enough data | | **Reporting & Analytics** | Not enough data | Not enough data | #### | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Sales Reports** | Not enough data | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **Email Templates** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Calendar/Reminder System** | Not enough data | Not enough data | | **Task Scheduling** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Forecasting** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Marketing Automation** | Not enough data | Not enough data | | **For Insurance Industry** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Quotes/Estimates** | Not enough data | Not enough data | | **Lead Capture** | Not enough data | Not enough data | ### AI Agents | Product | Score | Reviews | |---|---|---| | **Bigin by Zoho CRM** | N/A | N/A | | **HubSpot Sales Hub** | N/A | N/A | #### Agentic AI - AI Agents | Feature | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | --- ## Categories **Shared Categories (6):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [CRM Software](https://www.g2.com/categories/crm), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management) **Unique to HubSpot Sales Hub (7):** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Visitor Identification Software](https://www.g2.com/categories/visitor-identification), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Insurance CRM Software](https://www.g2.com/categories/insurance-crm) --- ## Reviewer Demographics ### By Company Size | Segment | Bigin by Zoho CRM | HubSpot Sales Hub | |---|---|---| | **Small-Business** | 90.6% | 60.8% | | **Mid-Market** | 8.2% | 35.2% | | **Enterprise** | 1.2% | 4.0% | ### By Industry #### Bigin by Zoho CRM - **Marketing and Advertising:** 10.4% - **Information Technology and Services:** 10.0% - **Computer Software:** 5.9% - **Consulting:** 5.3% - **Education Management:** 4.5% - **Real Estate:** 4.5% - **Financial Services:** 4.3% - **Accounting:** 2.8% - **Construction:** 2.8% - **Leisure, Travel & Tourism:** 2.4% - **Other:** 47.0% #### HubSpot Sales Hub - **Computer Software:** 15.9% - **Information Technology and Services:** 12.2% - **Marketing and Advertising:** 9.9% - **Financial Services:** 4.3% - **Education Management:** 3.2% - **Real Estate:** 2.7% - **Internet:** 2.2% - **Hospital & Health Care:** 1.8% - **Health, Wellness and Fitness:** 1.6% - **Staffing and Recruiting:** 1.6% - **Other:** 44.5% --- ## Alternatives ### Alternatives to Bigin by Zoho CRM - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3103 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25865 reviews) - [monday CRM](https://www.g2.com/products/monday-crm/reviews) — 4.5/5 stars (1449 reviews) - [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2062 reviews) - [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (665 reviews) - [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews) - [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1443 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14778 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1114 reviews) ### Alternatives to HubSpot Sales Hub - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25865 reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9699 reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2945 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews) - [Salesmate](https://www.g2.com/products/salesmate/reviews) — 4.7/5 stars (118 reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3574 reviews) - [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (299 reviews) - [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) — 4.5/5 stars (9103 reviews) - [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2062 reviews) --- ## Top Discussions ### Bigin by Zoho CRM - Title: [Does Bigin integrate with Zoho CRM?](https://www.g2.com/discussions/does-bigin-integrate-with-zoho-crm) — 2 comments, 1 upvote > **Top comment:** "Yes it's possible. Make sure to add a user to both Bigin and CRM for the records to be assigned to the same owners after the sync. When the user is not..." - Title: [What is Zoho Bigin?](https://www.g2.com/discussions/what-is-zoho-bigin) — 2 comments > **Top comment:** "It is a CRM, but in a much more simplified version than zohoCRM, yet it is powerful. As a professional experience, I can indicate that it contributes to..." - Title: [What is Bigin used for?](https://www.g2.com/discussions/what-is-bigin-used-for) — 1 comment > **Top comment:** "It is a CRM, a system to improve customer relationships and management, it will facilitate and help you improve follow-up." ### HubSpot Sales Hub - Title: [Can I automate multiple scheduled sales email sends based on the suggested optimized send times?](https://www.g2.com/discussions/can-i-automate-multiple-scheduled-sales-email-sends-based-on-the-suggested-optimized-send-times) — 6 comments, 1 upvote > **Top comment:** "Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences." - Title: [What is HubSpot Sales Hub used for?](https://www.g2.com/discussions/what-is-hubspot-sales-hub-used-for) — 5 comments > **Top comment:** "Hubspot Sales is a client management or engagement tool. Hubspot is split into two main categories Sales and Marketing. As the question is around sales -..." - Title: [Will Hubspot connect well with variety of accounting softwares?](https://www.g2.com/discussions/will-hubspot-connect-well-with-variety-of-accounting-softwares) — 5 comments, 2 upvotes > **Top comment:** "There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant..." - Title: [How has HubSpot Sales Hub impacted the sales pipeline management in small to mid-sized businesses?](https://www.g2.com/discussions/how-has-hubspot-sales-hub-impacted-the-sales-pipeline-management-in-small-to-mid-sized-businesses) — 4 comments > **Top comment:** "HubSpot Sales Hub helps small and mid-sized businesses manage their sales pipeline better by: Giving a clear view of all leads and deals. Automating..." - Title: [Sequences](https://www.g2.com/discussions/24872-sequences) — 4 comments, 1 upvote > **Top comment:** "Yes, you can do either... You can export a list of people who belong to a specific segment (list) or you can add a new "sequence" and enroll those already in..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bigin-by-zoho-crm-vs-hubspot-sales-hub)