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Compare Assembled WFM and NICE Workforce Management 
Featured Products
At a Glance
Market Segments
Mid-Market (60.5% of reviews)
Enterprise (65.9% of reviews)
Entry-Level Pricing
Contact Us 1 Agent
No pricing available
Assembled WFM
Star Rating
(149)4.6 out of 5
Market Segments
Mid-Market (60.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 Agent
Browse all 3 pricing plansNICE Workforce Management
Star Rating
(90)4.3 out of 5
Market Segments
Enterprise (65.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about NICE Workforce ManagementSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Assembled WFM excels in ease of use, with users highlighting its intuitive interface that simplifies workforce management tasks. One user mentioned how easy it was to integrate scheduled tasks into Google Calendar, making daily operations smoother.
- Users say NICE Workforce Management is particularly strong in time off management and shift bidding, with recent feedback praising its effectiveness in handling these processes. Reviewers appreciate how it streamlines what could otherwise be cumbersome scheduling tasks.
- According to verified reviews, Assembled WFM stands out for its quick implementation and adaptability, with one user noting it was the fastest tool implementation they had experienced. This ease of setup is a significant advantage for teams looking to get started quickly.
- Reviewers mention that NICE Workforce Management provides a solid platform for managing team schedules, with users expressing satisfaction in its capabilities for recurring events and vacation bidding, which are essential for effective workforce planning.
- Users highlight Assembled WFM's strong customer support, with many noting the responsiveness and helpfulness of the support team. This level of service contributes to a positive user experience, especially for teams needing quick solutions.
- G2 reviewers indicate that while NICE Workforce Management has robust features, it may face challenges in user-friendliness compared to Assembled WFM, which is often described as beginner-friendly and easy to train others on, making it a preferred choice for teams with varying levels of technical expertise.
Pricing
Entry-Level Pricing
Assembled WFM
Enterprise
Contact Us
1 Agent
- Team Scheduling
- Recurring Schedule Templates
- Google Calendar Integration
NICE Workforce Management
No pricing availableFree Trial
Assembled WFM
No trial information availableNICE Workforce Management
Free Trial is available
Ratings
Meets Requirements
8.7
120
8.6
69
Ease of Use
9.1
120
8.3
70
Ease of Setup
9.1
96
7.4
29
Ease of Admin
9.2
76
8.2
25
Quality of Support
9.2
113
7.7
57
Has the product been a good partner in doing business?
9.5
72
8.0
24
Product Direction (% positive)
9.8
114
7.2
67
Features by Category
Platform Basics
8.5
76
Not enough data
8.4
78
Not enough data
9.0
74
Not enough data
Platform Content
8.1
71
Not enough data
7.6
52
Not enough data
7.8
55
Not enough data
Platform Additional Functionality
8.6
73
Not enough data
7.2
57
Not enough data
8.6
70
Not enough data
8.4
66
Not enough data
8.2
59
Not enough data
Workforce Management
8.8
35
|
Verified
8.1
18
7.9
32
|
Verified
8.4
17
8.7
36
|
Verified
8.4
17
8.4
32
|
Verified
8.0
17
5.2
17
7.3
13
Administration
7.8
34
|
Verified
8.5
12
8.0
33
|
Verified
8.1
16
8.5
35
|
Verified
7.9
16
8.4
35
|
Verified
7.7
16
8.7
35
|
Verified
8.5
17
Customer Support
8.5
8
Not enough data
7.5
8
Not enough data
7.7
8
Not enough data
Automation
8.1
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
Artificial Intelligence
8.3
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
Platform
8.3
63
7.2
17
8.3
61
7.8
13
8.6
54
7.8
15
9.2
63
8.2
17
8.9
63
8.1
18
7.0
59
7.7
10
8.4
62
7.9
18
8.4
62
7.7
18
Workforce Management Platform Features
8.6
70
8.3
28
9.0
73
8.7
31
8.8
71
8.7
31
8.5
71
8.9
31
8.0
66
8.0
31
7.9
64
Feature Not Available
8.6
67
7.9
30
8.4
69
8.5
27
6.3
60
8.2
16
7.6
64
7.7
21
Categories
Categories
Shared Categories
Assembled WFM and NICE Workforce Management are categorized as Workforce Management and Contact Center Workforce
Unique Categories
Assembled WFM is categorized as Customer Service Automation and Employee Scheduling
NICE Workforce Management has no unique categories
Reviews
Reviewers' Company Size
Assembled WFM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NICE Workforce Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
12.9%
Consumer Services
12.2%
Information Technology and Services
11.6%
Computer Software
11.6%
Retail
8.2%
Other
43.5%
Telecommunications
10.2%
Information Technology and Services
10.2%
Hospital & Health Care
9.1%
Banking
9.1%
Consumer Services
8.0%
Other
53.4%
Alternatives
Discussions
Assembled WFM has no discussions with answers
NICE Workforce Management has no discussions with answers
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