# Arcserve vs Unitrends Backup and Recovery Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Unitrends Backup and Recovery excels in providing a comprehensive solution with a **fast deployment** process and a **unified interface**. Users appreciate its ability to support virtualization and ensure reliable recovery when needed, making it a strong choice for businesses looking for an all-in-one backup solution.
- **Users say** that Arcserve stands out for its **reliability** and ease of setup. Many find that once backup jobs are configured, they can be left to run without further intervention, which is a significant advantage for teams looking to minimize management overhead.
- **Reviewers mention** that while Unitrends offers a centralized console that provides detailed insights into backup success and failure ratios, some users have noted challenges in matching specific workflow needs, indicating that configuration can sometimes be complex.
- **According to verified reviews** , Arcserve is praised for its **deduplication and compression** features, which help minimize storage footprint. Users highlight its capability to support OES/Novell file and folder level backup and restore, showcasing its versatility in handling different environments.
- **G2 reviewers highlight** that Unitrends has a higher overall satisfaction score, reflecting a more positive user experience across various quality metrics. However, Arcserve's users rate its support quality higher, indicating that while Unitrends may offer a better product, Arcserve provides superior customer service.
- **Users report** that both products have their strengths, but Arcserve's ability to backup to tapes and its secure, adaptive technology for both host virtual machines and physical machines make it a compelling option for organizations with diverse backup needs.



| | Arcserve | Unitrends Backup and Recovery | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 19 | 459 | 
| **Largest Market Segment** | Mid-Market (73.7% of reviews) | Mid-Market (62.0% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us With One-Time Purchase | 

---
## Top Pros & Cons

### Arcserve

**Not enough data**

### Unitrends Backup and Recovery

Pros:
- Backup Solutions (7 reviews)
- Reliability (6 reviews)

Cons:
- Poor Customer Support (5 reviews)
- Backup Issues (4 reviews)

---
## Ratings Comparison
| Rating | Arcserve | Unitrends Backup and Recovery | 
|---|---|---|
  | **Meets Requirements** | 8.6 (15 reviews) | 8.7 (337 reviews) | 
  | **Ease of Use** | 8.9 (15 reviews) | 8.5 (357 reviews) | 
  | **Ease of Setup** | 8.5 (14 reviews) | 8.2 (334 reviews) | 
  | **Ease of Admin** | 8.1 (13 reviews) | 8.6 (316 reviews) | 
  | **Quality of Support** | 9.0 (15 reviews) | 8.5 (334 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (13 reviews) | 8.5 (312 reviews) | 
  | **Product Direction (% positive)** | 7.3 (13 reviews) | 7.7 (311 reviews) | 

---
## Pricing

### Arcserve

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Unitrends Backup and Recovery

#### Entry-Level Pricing

Plan: Unitrends Recovery Series Appliances

Price: Contact Us With One-Time Purchase

Description: Unitrends all-in-one physical backup appliances support more than 200 versions of operating systems, applications and hypervisors. Intelligent automation cuts down on manual tasks, eliminates management hassle and deliver tested hardware and software resilience. 

Unitrends Recovery Series are capacity-based purpose-built backup appliances ranging from 2-120TB of capacity. All appliances pre-provisioned with compute, storage, networking and backup software. This includes supplemental functions like data reduction (deduplication, compression), WAN-accelerated replication, encryption, recovery testing and reporting without the need for add-ons or proxies.

Visit https://www.unitrends.com/products/unitrends-backup-appliances to learn more.

Key Features:
- File-, Image-, Host-, and Application-level backups
- Instant Recovery
- Recovery Assurance automated DR testing

[Learn more about Unitrends Backup and Recovery](https://www.g2.com/products/unitrends-backup-and-recovery/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### IT Resilience Orchestration Automation (ITRO)

| Product | Score | Reviews |
|---|---|---|
| **Arcserve** | N/A | N/A |
| **Unitrends Backup and Recovery** | 8.3/10 | 26 |

#### Administration

| Feature | Arcserve | Unitrends Backup and Recovery | 
|---|---|---|
| **Alerts/Notifications** | Not enough data | 8.5 (22 reviews) | 
| **Security and Compliance** | Not enough data | 8.6 (19 reviews) | 
| **Administration Console** | Not enough data | 8.5 (24 reviews) | 

#### Operations

| Feature | Arcserve | Unitrends Backup and Recovery | 
|---|---|---|
| **Service Management** | Not enough data | 8.2 (15 reviews) | 
| **Workflow Management** | Not enough data | 7.7 (14 reviews) | 
| **IT Discovery** | Not enough data | 7.8 (13 reviews) | 
| **Intelligent Automation** | Not enough data | 7.4 (14 reviews) | 

#### Recovery

| Feature | Arcserve | Unitrends Backup and Recovery | 
|---|---|---|
| **Disaster Recovery** | Not enough data | 8.6 (24 reviews) | 
| **On-Demand Restoration** | Not enough data | 9.0 (24 reviews) | 
| **Incident Reports** | Not enough data | 8.2 (19 reviews) | 

#### Agentic AI - IT Resilience Orchestration Automation (ITRO)

| Feature | Arcserve | Unitrends Backup and Recovery | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Server Backup

| Product | Score | Reviews |
|---|---|---|
| **Arcserve** | N/A | N/A |
| **Unitrends Backup and Recovery** | 8.5/10 | 169 |

#### Compatibility 

| Feature | Arcserve | Unitrends Backup and Recovery | 
|---|---|---|
| **File Server Backup** | Not enough data | 9.0 (146 reviews) | 
| **Database Server Backup** | Not enough data | 8.7 (141 reviews) | 
| **Virtual Machines** | Not enough data | 9.0 (152 reviews) | 
| **Repository Models** | Not enough data | 8.3 (119 reviews) | 

#### Management

| Feature | Arcserve | Unitrends Backup and Recovery | 
|---|---|---|
| **Continuous Backup** | Not enough data | Feature Not Available | 
| **Disaster Recovery** | Not enough data | 8.5 (141 reviews) | 
| **Storage Capacity** | Not enough data | 8.2 (143 reviews) | 
| **Remote Backup** | Not enough data | 8.3 (112 reviews) | 
| **Activity Monitoring** | Not enough data | 8.4 (127 reviews) | 

#### Compliance

| Feature | Arcserve | Unitrends Backup and Recovery | 
|---|---|---|
| **Security Standards** | Not enough data | 8.5 (122 reviews) | 
| **Cloud Data Protection** | Not enough data | 8.3 (95 reviews) | 
| **Data Deduplication** | Not enough data | 8.3 (135 reviews) | 

#### Agentic AI - Server Backup

| Feature | Arcserve | Unitrends Backup and Recovery | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Online Backup

| Product | Score | Reviews |
|---|---|---|
| **Arcserve** | 8.7/10 | 10 |
| **Unitrends Backup and Recovery** | 8.1/10 | 31 |

#### Functionality

| Feature | Arcserve | Unitrends Backup and Recovery | 
|---|---|---|
| **Real-time Sync** | 8.8 (7 reviews) | 7.9 (28 reviews) | 
| **Storage Capacity** | 8.7 (9 reviews) | 8.4 (30 reviews) | 
| **Remote Backup** | 8.9 (9 reviews) | 8.2 (27 reviews) | 
| **Versioning** | 9.0 (8 reviews) | 8.4 (28 reviews) | 
| **Mobile Backup Application** | 7.7 (5 reviews) | 6.2 (26 reviews) | 

#### Compatibility 

| Feature | Arcserve | Unitrends Backup and Recovery | 
|---|---|---|
| **Disk Backup** | 8.5 (9 reviews) | 7.8 (29 reviews) | 
| **Local Backup** | 8.8 (8 reviews) | 7.5 (29 reviews) | 
| **Storage Formats** | 9.0 (8 reviews) | 8.4 (27 reviews) | 

#### Management

| Feature | Arcserve | Unitrends Backup and Recovery | 
|---|---|---|
| **File Sharing** | 9.0 (8 reviews) | 8.3 (25 reviews) | 
| **Security Standards** | 8.8 (8 reviews) | 8.7 (25 reviews) | 
| **Encrypted Storage** | 9.0 (8 reviews) | 8.8 (25 reviews) | 

#### Agentic AI - Online Backup

| Feature | Arcserve | Unitrends Backup and Recovery | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### SaaS Backup

| Product | Score | Reviews |
|---|---|---|
| **Arcserve** | N/A | N/A |
| **Unitrends Backup and Recovery** | 8.2/10 | 11 |

#### Functionality

| Feature | Arcserve | Unitrends Backup and Recovery | 
|---|---|---|
| **Real-time Sync** | Not enough data | 8.0 (10 reviews) | 
| **Storage Capacity** | Not enough data | 7.6 (11 reviews) | 
| **Remote Backup** | Not enough data | 8.3 (11 reviews) | 
| **Versioning** | Not enough data | 8.5 (11 reviews) | 

#### Compatibility 

| Feature | Arcserve | Unitrends Backup and Recovery | 
|---|---|---|
| **Endpoint Variety** | Not enough data | 8.5 (10 reviews) | 
| **SaaS Application Variety** | Not enough data | 7.3 (10 reviews) | 
| **Storage Formats** | Not enough data | 8.2 (10 reviews) | 

#### Management

| Feature | Arcserve | Unitrends Backup and Recovery | 
|---|---|---|
| **File Sharing** | Not enough data | 8.2 (10 reviews) | 
| **Security Standards** | Not enough data | 8.7 (10 reviews) | 
| **Encrypted Storage** | Not enough data | 8.3 (11 reviews) | 

#### Agentic AI - SaaS Backup

| Feature | Arcserve | Unitrends Backup and Recovery | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Disaster Recovery

| Product | Score | Reviews |
|---|---|---|
| **Arcserve** | N/A | N/A |
| **Unitrends Backup and Recovery** | 8.2/10 | 72 |

#### Functionality

| Feature | Arcserve | Unitrends Backup and Recovery | 
|---|---|---|
| **On Premises Recovery** | Not enough data | 8.7 (66 reviews) | 
| **Cloud Recovery** | Not enough data | 8.0 (60 reviews) | 
| **Prior State Recovery** | Not enough data | 8.4 (58 reviews) | 
| **Recovery Automation** | Not enough data | 8.0 (61 reviews) | 
| **Replication** | Not enough data | 8.5 (59 reviews) | 

#### Management

| Feature | Arcserve | Unitrends Backup and Recovery | 
|---|---|---|
| **Local Management** | Not enough data | 8.4 (58 reviews) | 
| **Infrastructure Compatibility** | Not enough data | 8.5 (62 reviews) | 
| **Solution Integration** | Not enough data | 8.1 (57 reviews) | 
| **Real-Time Analytics** | Not enough data | 7.9 (55 reviews) | 
| **RTO and RPO Management** | Not enough data | 7.9 (54 reviews) | 

#### Agentic AI - Disaster Recovery

| Feature | Arcserve | Unitrends Backup and Recovery | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Disaster Recovery as a Service (DRaaS)

| Product | Score | Reviews |
|---|---|---|
| **Arcserve** | 8.8/10 | 7 |
| **Unitrends Backup and Recovery** | 8.3/10 | 73 |

#### Solution Provision

| Feature | Arcserve | Unitrends Backup and Recovery | 
|---|---|---|
| **Service Provision** | 8.6 (6 reviews) | 8.3 (49 reviews) | 
| **Pay by Usage** | Not enough data | 8.2 (35 reviews) | 
| **System Failover** | 9.0 (5 reviews) | 8.0 (48 reviews) | 
| **Off-Site Data Storage** | 8.6 (6 reviews) | 8.6 (55 reviews) | 
| **Data Replication** | 9.0 (7 reviews) | 8.7 (52 reviews) | 

#### Management

| Feature | Arcserve | Unitrends Backup and Recovery | 
|---|---|---|
| **Infrastructure Compatibility** | 8.9 (6 reviews) | 8.8 (60 reviews) | 
| **Solution Integration** | 9.2 (6 reviews) | 8.2 (55 reviews) | 
| **Real-Time Analytics** | 8.3 (6 reviews) | 8.1 (60 reviews) | 
| **RTO and RPO Management** | 8.7 (5 reviews) | 8.1 (52 reviews) | 

#### Agentic AI - Disaster Recovery as a Service (DRaaS)

| Feature | Arcserve | Unitrends Backup and Recovery | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### PC Backup

| Product | Score | Reviews |
|---|---|---|
| **Arcserve** | N/A | N/A |
| **Unitrends Backup and Recovery** | 7.9/10 | 15 |

#### Functionality 

| Feature | Arcserve | Unitrends Backup and Recovery | 
|---|---|---|
| **Incremental Backup** | Not enough data | 8.3 (15 reviews) | 
| **OS Boot Recovery** | Not enough data | 8.3 (11 reviews) | 
| **Bootable Disk** | Not enough data | 8.2 (11 reviews) | 
| **Online Restore** | Not enough data | 8.0 (11 reviews) | 

#### Performance

| Feature | Arcserve | Unitrends Backup and Recovery | 
|---|---|---|
| **Multiple Backup Versions** | Not enough data | 7.6 (13 reviews) | 
| **Unlimited Backup** | Not enough data | 7.7 (13 reviews) | 
| **Deduplication** | Not enough data | 7.6 (12 reviews) | 
| **Lag Free Operation** | Not enough data | 7.5 (12 reviews) | 

#### Agentic AI - PC Backup

| Feature | Arcserve | Unitrends Backup and Recovery | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Backup

| Product | Score | Reviews |
|---|---|---|
| **Arcserve** | N/A | N/A |
| **Unitrends Backup and Recovery** | N/A | N/A |

#### Management

| Feature | Arcserve | Unitrends Backup and Recovery | 
|---|---|---|
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Remote Backup** | Not enough data | Not enough data | 
| **Storage Formats** | Not enough data | Not enough data | 
| **Scheduled Backups** | Not enough data | Not enough data | 
| **On-Demand Restoration** | Not enough data | Not enough data | 

#### Reporting

| Feature | Arcserve | Unitrends Backup and Recovery | 
|---|---|---|
| **Activity Monitoring** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Security

| Feature | Arcserve | Unitrends Backup and Recovery | 
|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | 
| **Security and Compliance** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Online Backup Software](https://www.g2.com/categories/online-backup), [Disaster Recovery as a Service (DRaaS) Solutions](https://www.g2.com/categories/disaster-recovery-as-a-service-draas)


**Unique to Unitrends Backup and Recovery (6):** [Server Backup Software](https://www.g2.com/categories/server-backup), [IT Resilience Orchestration Automation (ITRO) Software](https://www.g2.com/categories/it-resilience-orchestration-automation-itro), [PC Backup Software](https://www.g2.com/categories/pc-backup), [SaaS Backup Software](https://www.g2.com/categories/saas-backup), [Archive Storage Solutions](https://www.g2.com/categories/archive-storage-solutions), [Disaster Recovery Software](https://www.g2.com/categories/disaster-recovery)


---
## Reviewer Demographics

### By Company Size

| Segment | Arcserve | Unitrends Backup and Recovery | 
|---|---|---|
| **Small-Business** | 21.1% | 27.3% | 
| **Mid-Market** | 73.7% | 62.0% | 
| **Enterprise** | 5.3% | 10.7% | 

### By Industry

#### Arcserve

- **Information Technology and Services:** 10.5%
- **Higher Education:** 10.5%
- **Government Administration:** 10.5%
- **Electrical/Electronic Manufacturing:** 10.5%
- **Education Management:** 10.5%
- **Computer Software:** 10.5%
- **Transportation/Trucking/Railroad:** 5.3%
- **Semiconductors:** 5.3%
- **Retail:** 5.3%
- **Management Consulting:** 5.3%
- **Other:** 15.8%

#### Unitrends Backup and Recovery

- **Information Technology and Services:** 13.3%
- **Hospital & Health Care:** 5.7%
- **Higher Education:** 5.5%
- **Primary/Secondary Education:** 4.8%
- **Government Administration:** 4.4%
- **Financial Services:** 3.9%
- **Education Management:** 3.9%
- **Computer & Network Security:** 3.0%
- **Automotive:** 2.8%
- **Electrical/Electronic Manufacturing:** 2.5%
- **Other:** 50.2%

---
## Alternatives

### Alternatives to Arcserve

- [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) — 4.6/5 stars (725 reviews)
- [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews) — 4.3/5 stars (742 reviews)
- [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) — 4.6/5 stars (393 reviews)
- [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) — 4.7/5 stars (740 reviews)
- [Carbonite Safe](https://www.g2.com/products/carbonite-safe/reviews) — 4.0/5 stars (198 reviews)
- [Datto SIRIS](https://www.g2.com/products/kaseya-datto-siris/reviews) — 4.6/5 stars (288 reviews)
- [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) — 4.5/5 stars (440 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4763 reviews)
- [IDrive Online and SaaS Backup, Object Storage e2](https://www.g2.com/products/idrive-online-and-saas-backup-object-storage-e2/reviews) — 4.4/5 stars (1972 reviews)
- [CrashPlan SMB](https://www.g2.com/products/crashplan-smb/reviews) — 4.4/5 stars (415 reviews)

### Alternatives to Unitrends Backup and Recovery

- [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) — 4.6/5 stars (725 reviews)
- [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) — 4.5/5 stars (440 reviews)
- [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) — 4.7/5 stars (740 reviews)
- [MSP360 Backup](https://www.g2.com/products/msp360-backup/reviews) — 4.5/5 stars (549 reviews)
- [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) — 4.6/5 stars (393 reviews)
- [NAKIVO Backup & Replication](https://www.g2.com/products/nakivo-backup-replication/reviews) — 4.7/5 stars (362 reviews)
- [Arctera Backup Exec](https://www.g2.com/products/arctera-arctera-backup-exec/reviews) — 4.2/5 stars (275 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4763 reviews)
- [Rubrik](https://www.g2.com/products/rubrik/reviews) — 4.6/5 stars (281 reviews)
- [CrashPlan SMB](https://www.g2.com/products/crashplan-smb/reviews) — 4.4/5 stars (415 reviews)

---
## Top Discussions

### Arcserve

- Title: [How does Arcserve UDP work?](https://www.g2.com/discussions/how-does-arcserve-udp-work) — 2 comments
  > **Top comment:** "Arcserve UDP (Unified Data Protection) is a comprehensive backup and recovery solution that works by protecting data across multiple platforms, applications,..."

### Unitrends Backup and Recovery

- Title: [What does Unitrends Backup do?](https://www.g2.com/discussions/what-does-unitrends-backup-do) — 2 comments
  > **Top comment:** "I was a victim approximately seven months ago. Through  a phishing scam, a grifter gained access to my account. They made off with 2.8 BTC. I was horrified...."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/arcserve-2021-05-21-vs-unitrends-backup-and-recovery)