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Compare Amplitude Analytics and Kissmetrics 
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At a Glance
Market Segments
Mid-Market (46.7% of reviews)
Small-Business (55.6% of reviews)
Entry-Level Pricing
Free
$299.00 Per Month
Amplitude Analytics
Star Rating
(2,662)4.5 out of 5
Market Segments
Mid-Market (46.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansKissmetrics
Star Rating
(168)4.1 out of 5
Market Segments
Small-Business (55.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$299.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Amplitude Analytics excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Kissmetrics. Users appreciate its intuitive interface and comprehensive features, making it easier to track user interactions and analyze product performance.
- Users say that Kissmetrics offers robust features for tracking and analyzing customer data, with some reviewers highlighting its effectiveness in web data analytics and customer segmentation. However, it struggles with recent user engagement, as evidenced by the lack of recent reviews.
- Reviewers mention that Amplitude Analytics provides a seamless experience for building charts and tracking user activity, with many praising its AI capabilities that simplify data analysis. This ease of use is a significant advantage for teams looking to derive insights without heavy reliance on technical resources.
- According to verified reviews, Kissmetrics is noted for its strong customer service and straightforward installation process, which some users find beneficial. However, its lower scores in ease of setup and overall usability compared to Amplitude suggest that it may not be as user-friendly for new users.
- Users highlight that Amplitude Analytics' event and user-centric model allows for accurate segmentation and quick insights, which is particularly valuable for mid-market companies. In contrast, Kissmetrics primarily serves small businesses, which may limit its appeal to larger organizations seeking advanced analytics.
- Reviewers express that while Kissmetrics has strong capabilities in specific areas like custom event tracking and user path tracking, it falls short in overall market presence and user engagement compared to Amplitude, which has a much larger user base and more recent positive feedback.
Pricing
Entry-Level Pricing
Amplitude Analytics
Starter
Free
Get a taste of Amplitude for individuals, explorers, and early startups. The Starter plan includes:
- Starter templates
- Foundational product analytics
- Campaign reporting
Kissmetrics
Silver
$299.00
Per Month
Best for smaller businesses - up to 10,000 monthly tracked users
- Analyze Reports: Metrics, People, Funnel, Cohort, A/B, Power
- Populations: Up to 10 active
- Campaigns: Unlimited Profiles, Unlimited Emails
Free Trial
Amplitude Analytics
Free Trial is available
Kissmetrics
Free Trial is available
Ratings
Meets Requirements
8.5
2,008
7.9
154
Ease of Use
8.3
2,026
7.4
155
Ease of Setup
7.9
871
6.7
62
Ease of Admin
8.4
621
7.8
67
Quality of Support
8.4
1,543
8.3
135
Has the product been a good partner in doing business?
8.7
593
8.4
68
Product Direction (% positive)
8.6
1,845
7.8
155
Features by Category
Metrics
8.5
690
8.3
102
8.5
681
8.1
102
7.9
634
7.7
94
8.8
712
8.7
111
8.8
717
8.6
111
8.2
662
8.0
93
8.1
626
7.7
96
|
Verified
8.9
690
8.7
109
8.9
712
8.4
109
Reporting
8.5
667
8.0
108
8.3
613
7.6
90
8.1
581
8.0
63
8.6
682
8.1
100
8.2
563
7.1
57
8.2
572
8.0
66
8.6
692
8.1
107
Other
8.5
661
8.3
105
7.7
490
7.6
58
7.6
448
Feature Not Available
7.8
535
8.2
91
7.8
431
7.9
61
7.3
391
7.4
39
7.6
403
Feature Not Available
Agentic AI - Digital Analytics
6.6
55
Not enough data
7.1
57
Not enough data
6.8
57
Not enough data
7.6
57
Not enough data
Administration
8.1
600
7.8
88
8.0
540
7.6
57
8.5
703
8.1
98
8.6
725
8.7
98
User Identification
7.8
610
9.0
5
8.8
769
9.3
5
8.3
664
9.7
5
Tracking & Reporting
8.9
797
8.7
5
8.6
734
9.0
5
7.9
650
9.0
5
8.6
789
9.0
5
8.1
771
9.3
5
8.8
761
9.3
5
Metrics
8.6
662
9.3
5
7.7
542
9.3
5
8.4
639
9.3
5
8.3
578
Not enough data
9.0
660
9.7
5
Product Analytics
8.3
1037
8.1
9
8.7
1211
8.3
10
8.5
1171
7.7
10
8.8
1230
8.2
10
7.1
828
8.1
9
8.0
950
9.2
8
7.0
728
8.0
9
7.7
915
7.6
9
Agentic AI - Product Analytics
6.2
170
Not enough data
6.7
170
Not enough data
6.3
170
Not enough data
6.3
170
Not enough data
Analytics
Not enough data
9.7
10
Not enough data
8.7
10
Not enough data
9.2
10
Not enough data
9.5
10
Not enough data
8.3
9
Not enough data
7.8
10
Administration
Not enough data
8.5
10
Not enough data
8.2
10
Not enough data
8.2
10
Generative AI
Not enough data
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
8.6
662
9.3
5
7.7
542
9.3
5
8.4
639
9.3
5
8.3
578
Not enough data
9.0
660
9.7
5
Variation Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Amplitude Analytics and Kissmetrics are categorized as Digital Analytics, Product Analytics, and Mobile App Analytics
Unique Categories
Amplitude Analytics has no unique categories
Kissmetrics is categorized as Mobile App Optimization and E-Commerce Analytics
Reviews
Reviewers' Company Size
Amplitude Analytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kissmetrics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
18.4%
Information Technology and Services
13.9%
Financial Services
10.2%
Internet
4.6%
Health, Wellness and Fitness
3.9%
Other
49.1%
Computer Software
22.6%
Internet
18.3%
Marketing and Advertising
12.8%
Information Technology and Services
7.9%
Retail
3.7%
Other
34.8%
Discussions
What does amplitude software do?
2 Comments
ML
It is a data visualization tool for product analytics.Read more
I'm not sure how many monthly events I'll need. How can I estimate my event volume?
1 Comment
Official Response from Amplitude Analytics
This number depends on several factors, but generally it's calculated by multiplying your number of monthly active users by an estimate of the average number...Read more
What counts as an event, and how do I send data to Amplitude?
1 Comment
Official Response from Amplitude Analytics
An event is an action that a user takes in your product, like ‘Create account’, ‘Add to cart’, or ‘Share photo’. It could also be an event that occurs in...Read more
Are there other similar products on the market?
1 Comment
Official Response from Kissmetrics
Hi Ben,
Kissmetrics is one of the more flexible analytics tools on the market due to being able to capture and store data by person, which allows you to...Read more
Kissmetrics has no more discussions with answers
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