Introducing G2.ai, the future of software buying.Try now
Compare Aircall and HubSpot Sales Hub 
Featured Products
At a Glance
Market Segments
Small-Business (54.7% of reviews)
Small-Business (60.9% of reviews)
Entry-Level Pricing
$30 User/Month (Billed Annually - 3 User Minimum)
$0.00
Aircall
Star Rating
(1,496)4.4 out of 5
Market Segments
Small-Business (54.7% of reviews)
Pros & Cons
Entry-Level Pricing
$30 User/Month (Billed Annually - 3 User Minimum)
Free Trial is available
Browse all 3 pricing plansHubSpot Sales Hub
Star Rating
(13,424)4.4 out of 5
Market Segments
Small-Business (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that HubSpot Sales Hub excels in automation capabilities, allowing users to streamline their workflows effectively. Many users appreciate how it automates tasks and reminders, which helps them manage their sales activities more efficiently.
- Users say that Aircall stands out for its user-friendly interface, making it easy to navigate and use for daily operations. Reviewers highlight the platform's reliability and speed, noting that it serves as a crucial tool for customer service interactions.
- According to verified reviews, HubSpot Sales Hub has a significantly larger user base, which contributes to its robust feature set and ongoing improvements. This extensive feedback loop allows the platform to evolve in ways that meet a wide range of user needs.
- Reviewers mention that while Aircall offers a solid experience for call management, it may not provide the same level of comprehensive sales automation features that HubSpot Sales Hub does. Users looking for advanced sales tools might find HubSpot more aligned with their needs.
- G2 reviewers highlight that Aircall's call recording and internal communication features are particularly strong, making it a favorite among teams that prioritize voice interactions. Users appreciate the ease of making calls and accessing colleagues quickly.
- Users express that while both platforms are generally easy to use, Aircall has a slight edge in setup and administration, with many finding it straightforward to get started and manage their accounts without extensive training.
Pricing
Entry-Level Pricing
Aircall
Essentials
$30
User/Month (Billed Annually - 3 User Minimum)
Improves the performance of any team
- Unlimited users
- Unlimited inbound calls (toll-free excluded)
- Integrations and API
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Free Trial
Aircall
Free Trial is available
HubSpot Sales Hub
Free Trial is available
Ratings
Meets Requirements
8.8
1,215
8.6
9,790
Ease of Use
9.2
1,228
8.7
10,676
Ease of Setup
8.9
702
8.4
4,650
Ease of Admin
8.7
449
8.6
3,128
Quality of Support
8.6
1,125
8.6
8,814
Has the product been a good partner in doing business?
8.2
437
8.7
3,081
Product Direction (% positive)
8.8
1,177
8.7
9,370
Features by Category
Sales Force Automation
Not enough data
8.7
6057
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
5915
|
Verified
Not enough data
8.5
6100
|
Verified
Not enough data
7.8
4196
|
Verified
Not enough data
8.5
5060
|
Verified
Not enough data
7.8
3253
|
Verified
Not enough data
7.8
3158
|
Verified
Not enough data
8.2
2452
Marketing Automation
Not enough data
8.7
5383
|
Verified
Not enough data
8.5
5048
|
Verified
Not enough data
8.7
5199
|
Verified
Not enough data
8.1
4436
|
Verified
Customer Support
Not enough data
8.3
3631
|
Verified
Not enough data
8.1
2459
Not enough data
8.4
3293
|
Verified
Not enough data
8.0
3274
|
Verified
Not enough data
8.3
3507
|
Verified
Reporting & Analytics
Not enough data
8.2
5769
|
Verified
Not enough data
8.4
6111
|
Verified
Not enough data
7.9
4283
|
Verified
Mobile & Social
Not enough data
8.0
3803
|
Verified
Not enough data
8.1
2454
|
Verified
Not enough data
7.7
4122
|
Verified
Platform
Not enough data
8.1
2906
|
Verified
Not enough data
8.3
2527
|
Verified
Not enough data
8.5
2978
|
Verified
Not enough data
8.1
2279
|
Verified
Not enough data
7.5
1973
Not enough data
8.0
2572
|
Verified
Not enough data
8.6
2977
|
Verified
Not enough data
8.0
1662
Integration
Not enough data
8.4
2263
|
Verified
Not enough data
8.2
2367
|
Verified
Not enough data
8.1
2226
|
Verified
Generative AI
Not enough data
7.4
675
Agentic AI - CRM
Not enough data
7.1
212
Not enough data
7.1
210
Not enough data
7.3
208
Not enough data
7.1
211
Not enough data
7.0
210
Not enough data
7.0
210
Not enough data
7.2
210
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.4
527
Not enough data
8.6
624
Not enough data
8.8
651
Not enough data
8.9
658
Organization
Not enough data
9.0
680
Not enough data
8.8
666
Not enough data
8.7
604
Performance Analysis
Not enough data
8.3
558
Not enough data
8.8
667
Sales Analysis
Not enough data
8.5
562
Not enough data
8.7
619
Generative AI
Not enough data
8.2
157
Not enough data
8.3
157
Agentic AI - AI Sales Assistant
Not enough data
7.8
21
Not enough data
8.0
20
Not enough data
8.0
21
Not enough data
8.0
21
Not enough data
8.1
21
Not enough data
8.1
21
Not enough data
8.3
21
Integrated Workflows
Not enough data
8.8
1632
Not enough data
9.0
1679
Not enough data
8.3
1439
Not enough data
8.2
1338
Not enough data
8.8
1524
Not enough data
8.7
1385
Not enough data
8.5
1305
Repeatability and Reportability
Not enough data
8.6
1479
Not enough data
8.7
1548
Not enough data
8.6
1519
Not enough data
8.1
1395
Not enough data
Feature Not Available
AI and Automation
Not enough data
8.2
1245
Not enough data
8.1
1213
Not enough data
8.2
1204
Not enough data
7.8
1084
Not enough data
7.7
1031
Generative AI
Not enough data
7.3
495
Agentic AI - Sales Engagement
Not enough data
7.0
179
Not enough data
7.1
180
Not enough data
7.1
181
Not enough data
7.3
180
Not enough data
7.1
181
Not enough data
7.2
181
Not enough data
7.1
182
Dialing Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agent Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
Not enough data
8.2
302
Not enough data
8.0
270
Not enough data
8.0
279
Not enough data
Feature Not Available
Agent Performance Management
Not enough data
Feature Not Available
Not enough data
7.5
244
Not enough data
7.7
254
Generative AI
Not enough data
7.7
113
Agentic AI - Conversation Intelligence
Not enough data
7.5
26
Not enough data
7.6
26
Not enough data
7.8
26
Not enough data
7.4
26
Not enough data
7.8
25
Not enough data
7.4
25
Not enough data
7.5
25
Channels
9.3
587
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.1
368
Not enough data
7.9
440
|
Verified
Not enough data
Generative AI
7.8
236
Not enough data
Functions
8.8
566
|
Verified
Not enough data
8.7
549
|
Verified
Not enough data
8.8
536
|
Verified
Not enough data
Feature Not Available
Not enough data
8.7
473
|
Verified
Not enough data
8.9
494
|
Verified
Not enough data
8.8
516
|
Verified
Not enough data
8.8
473
|
Verified
Not enough data
Agentic AI - Contact Center
8.2
94
Not enough data
8.7
99
Not enough data
8.4
94
Not enough data
8.2
93
Not enough data
Administrative
8.8
561
|
Verified
Not enough data
8.9
564
|
Verified
Not enough data
8.8
586
|
Verified
Not enough data
9.1
511
|
Verified
Not enough data
Feature Not Available
Not enough data
Responses
Not enough data
8.3
10
Not enough data
8.5
10
Not enough data
7.7
10
Automation - AI Agents
Not enough data
8.9
9
Not enough data
9.1
9
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
8.8
8
Platform
Not enough data
8.2
10
Not enough data
8.3
10
Not enough data
8.9
9
Autonomy - AI Agents
Not enough data
7.8
9
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
7.6
9
Generative AI
Not enough data
9.1
9
Not enough data
9.1
9
Platform
8.3
189
Not enough data
8.7
212
Not enough data
8.8
209
Not enough data
9.0
216
Not enough data
9.0
221
Not enough data
8.8
206
Not enough data
8.9
205
Not enough data
Generative AI
7.5
115
Not enough data
Workforce Management
9.0
209
Not enough data
8.9
206
Not enough data
Call Center Infrastructure (CCI)
8.7
21
Not enough data
8.9
20
Not enough data
8.2
19
Not enough data
8.3
20
Not enough data
Administrative
9.1
222
Not enough data
8.9
220
Not enough data
Integrations
Not enough data
8.3
524
Not enough data
9.0
720
Not enough data
8.3
589
Not enough data
8.4
578
Not enough data
7.7
489
Branding & Customizatio
Not enough data
8.6
629
Not enough data
8.7
649
Not enough data
8.4
571
Automatic Rules & Configurations
Not enough data
8.7
623
Not enough data
8.9
632
Not enough data
8.5
589
Agentic AI - Business Scheduling
Not enough data
7.7
47
Not enough data
7.6
47
Platform Basics - VoIP Providers
8.9
19
Not enough data
8.9
19
Not enough data
8.6
18
Not enough data
8.6
18
Not enough data
8.2
17
Not enough data
8.0
17
Not enough data
Basic Communication
8.9
350
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
227
|
Verified
Not enough data
8.7
256
Not enough data
Agentic AI - VoIP Providers
9.0
8
Not enough data
8.8
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
Access
8.4
256
Not enough data
8.3
265
|
Verified
Not enough data
8.7
282
|
Verified
Not enough data
Advanced Features
8.1
268
Not enough data
Feature Not Available
Not enough data
8.8
303
|
Verified
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - Visitor Identification
Not enough data
6.0
17
Agentic AI - Sales Performance Management
Not enough data
6.6
80
Not enough data
6.8
80
Not enough data
6.6
80
Incentives
Not enough data
7.9
770
Not enough data
8.1
847
|
Verified
Not enough data
7.5
718
|
Verified
Not enough data
8.3
943
Personalization
Not enough data
8.4
968
Not enough data
8.5
1098
|
Verified
Not enough data
8.8
1196
|
Verified
Not enough data
8.5
988
|
Verified
Administrative
Not enough data
8.6
1022
|
Verified
Not enough data
8.4
902
|
Verified
Not enough data
8.3
858
Agentic AI - Email Tracking
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
117
Not enough data
6.8
118
Not enough data
6.9
119
Analytics
Not enough data
8.7
2095
Not enough data
8.8
2083
Not enough data
Feature Not Available
Customizations
Not enough data
8.8
2135
Not enough data
8.9
2134
Not enough data
8.8
2229
Not enough data
Feature Not Available
Not enough data
8.9
2207
Generative AI
Not enough data
7.5
486
Agentic AI - Sales Analytics
Not enough data
7.0
105
Not enough data
7.1
103
Not enough data
7.3
101
Not enough data
7.3
103
Not enough data
7.2
102
Data Sourcing
Not enough data
8.3
1354
Not enough data
8.4
1424
Not enough data
8.2
1292
Not enough data
8.6
1544
Not enough data
8.4
1387
Predictive Analytics
Not enough data
8.1
1346
Not enough data
8.2
1304
Not enough data
7.8
1132
Not enough data
7.9
1263
Sales Management
Not enough data
8.8
1553
Not enough data
7.9
1245
Not enough data
8.4
1408
Not enough data
8.9
1619
Agentic AI - Outbound Call Tracking
7.5
48
7.5
63
7.8
47
7.1
61
Calling
9.3
450
8.6
1193
8.7
403
8.1
985
9.2
444
8.6
1153
9.2
452
8.7
1184
8.4
48
7.9
70
Contacts
8.9
437
8.7
1259
8.7
417
8.4
1101
Feature Not Available
8.6
1161
Insights
8.6
434
9.0
1348
8.7
420
8.7
1189
Feature Not Available
Feature Not Available
7.7
365
Feature Not Available
Feature Not Available
8.4
1093
7.7
48
7.5
66
Agentic AI - Sales Enablement
Not enough data
7.0
63
Not enough data
7.0
62
Not enough data
6.9
61
Content Management
Not enough data
8.4
803
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
812
Not enough data
8.4
798
Analytics
Not enough data
8.4
882
Not enough data
8.4
883
Not enough data
8.4
827
Not enough data
8.3
801
Learning Management - Sales Enablement
Not enough data
7.5
40
Not enough data
7.4
39
Not enough data
7.8
41
Revenue Enablement - Sales Enablement
Not enough data
7.4
39
Not enough data
7.2
39
Not enough data
7.5
40
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Aircall and HubSpot Sales Hub are categorized as Outbound Call Tracking, Conversation Intelligence, and AI Sales Assistant
Unique Categories
Aircall is categorized as VoIP Providers, Call Center Infrastructure (CCI), Contact Center, AI Customer Support Agents, AI Voice Assistants, and Auto Dialer
HubSpot Sales Hub is categorized as Business Scheduling, Sales Engagement, Sales Enablement, Sales Analytics, Visitor Identification, Email Tracking, Sales Performance Management, CRM, AI Agents For Business Operations, and Insurance CRM
Reviews
Reviewers' Company Size
Aircall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.4%
Information Technology and Services
7.9%
Consumer Services
6.3%
Financial Services
5.9%
Logistics and Supply Chain
3.3%
Other
67.2%
Computer Software
15.9%
Information Technology and Services
12.1%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.6%
Alternatives
Discussions
What is Aircall used for?
3 Comments
DH
Aircall functions as an external cloud phone system that is fully integrated with HubSpot, enabling seamless calling and activity tracking.Read more
How do I use Aircall?
2 Comments
CM
Aircall is a softphone that we use to conveniently receive and do outbound calls to any numbers in the world. One feature I love about Aircall is it will...Read more
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 Comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
