Compare Agile CRM and CRM.io

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At a Glance
Agile CRM
Agile CRM
Star Rating
(351)4.0 out of 5
Market Segments
Small-Business (77.8% of reviews)
Information
Entry-Level Pricing
$0 per month
Browse all 4 pricing plans
CRM.io
CRM.io
Star Rating
(12)4.7 out of 5
Market Segments
Small-Business (63.6% of reviews)
Information
Entry-Level Pricing
Starting at $49.00 1 User Per Month
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Agile CRM offers a free entry-level price, making it accessible for small businesses, while CRM.io by 500apps starts at $14.99 per month, which may be a barrier for some users.
  • Reviewers mention that CRM.io by 500apps excels in reporting and analytics, with a score of 9.2 for reporting, while Agile CRM only scores 7.0, indicating a more robust analytics capability in CRM.io.
  • G2 users highlight that Agile CRM has a lower ease of setup score (7.8) compared to CRM.io's ease of use score (9.4), suggesting that users find CRM.io easier to get started with.
  • Users on G2 report that CRM.io by 500apps shines in customer support features, scoring 8.3 in case management and 8.0 in knowledge base, while Agile CRM's scores are significantly lower, indicating a potential gap in support quality.
  • Reviewers mention that Agile CRM has a strong ticket creation user experience with a score of 9.0, which is higher than CRM.io's performance in this area, suggesting that Agile CRM may provide a better experience for managing customer inquiries.
  • Users say that CRM.io by 500apps offers superior task and activity management features, scoring 9.0, while Agile CRM's score of 7.6 indicates that users may find CRM.io's tools more effective for managing their workflows.
Featured Products
Pricing
Entry-Level Pricing
Agile CRM
Free
$0
per month
Browse all 4 pricing plans
CRM.io
Basic
Starting at $49.00
1 User Per Month
Browse all 4 pricing plans
Free Trial
Agile CRM
Free Trial is available
CRM.io
Free Trial is available
Ratings
Meets Requirements
8.1
312
9.6
8
Ease of Use
8.1
311
9.4
8
Ease of Setup
7.8
164
Not enough data
Ease of Admin
8.1
162
Not enough data
Quality of Support
8.0
304
8.6
7
Has the product been a good partner in doing business?
8.0
161
Not enough data
Product Direction (% positive)
7.6
307
8.5
8
Features by Category
Sales Force Automation
7.7
31
|
Verified
Not enough data
7.4
27
Not enough data
7.3
30
|
Verified
Not enough data
7.6
32
|
Verified
9.0
5
7.0
28
|
Verified
Not enough data
7.0
27
|
Verified
8.3
5
7.3
28
|
Verified
Not enough data
6.9
26
|
Verified
Not enough data
7.4
28
|
Verified
8.3
6
Marketing Automation
6.9
31
|
Verified
Not enough data
7.6
29
|
Verified
Not enough data
7.0
32
|
Verified
Not enough data
6.5
30
|
Verified
Not enough data
Customer Support
6.8
30
|
Verified
8.3
5
6.4
31
|
Verified
Not enough data
6.3
31
|
Verified
8.0
5
6.1
30
|
Verified
Not enough data
6.8
29
|
Verified
Not enough data
Reporting & Analytics
7.0
28
|
Verified
9.2
6
7.0
32
|
Verified
8.7
5
6.8
28
|
Verified
9.0
5
Mobile & Social
7.7
24
|
Verified
Not enough data
8.3
23
|
Verified
Not enough data
7.8
23
|
Verified
Not enough data
Platform
7.4
11
|
Verified
Not enough data
7.5
10
|
Verified
Not enough data
7.5
12
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
8.1
9
|
Verified
Not enough data
7.8
10
|
Verified
Not enough data
6.9
12
|
Verified
Not enough data
8.1
8
|
Verified
Not enough data
Integration
8.0
11
|
Verified
Not enough data
7.3
11
|
Verified
Not enough data
7.8
10
|
Verified
Not enough data
Generative AI
Feature Not Available
Feature Not Available
7.9
642
Not enough data
Email Marketing
7.4
21
|
Verified
Not enough data
7.1
21
|
Verified
Not enough data
6.7
21
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Online Marketing
7.5
20
|
Verified
Not enough data
8.0
19
|
Verified
Not enough data
7.8
17
|
Verified
Not enough data
7.5
18
|
Verified
Not enough data
7.7
17
|
Verified
Not enough data
Lead Management
7.9
21
|
Verified
Not enough data
7.5
20
|
Verified
Not enough data
7.2
19
|
Verified
Not enough data
7.8
20
|
Verified
Not enough data
7.1
21
|
Verified
Not enough data
7.4
20
|
Verified
Not enough data
8.1
20
|
Verified
Not enough data
7.9
20
|
Verified
Not enough data
Campaign Management
7.9
21
|
Verified
Not enough data
8.2
19
|
Verified
Not enough data
8.3
19
|
Verified
Not enough data
8.5
18
Not enough data
Social
8.0
17
|
Verified
Not enough data
8.4
17
|
Verified
Not enough data
8.8
17
|
Verified
Not enough data
8.4
17
|
Verified
Not enough data
8.0
17
|
Verified
Not enough data
Reporting & Analytics
8.6
20
|
Verified
Not enough data
8.9
19
|
Verified
Not enough data
7.7
18
|
Verified
Not enough data
8.7
19
|
Verified
Not enough data
8.0
18
|
Verified
Not enough data
Platform
8.0
5
|
Verified
Not enough data
8.3
5
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
7.7
5
|
Verified
Not enough data
7.3
5
|
Verified
Not enough data
8.3
5
|
Verified
Not enough data
7.7
5
|
Verified
Not enough data
Integration
7.7
5
|
Verified
Not enough data
8.3
5
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
8.2
162
Not enough data
Ticket and Case Management
9.0
10
|
Verified
Not enough data
9.0
10
|
Verified
Not enough data
9.0
10
|
Verified
Not enough data
8.8
10
|
Verified
Not enough data
8.5
10
|
Verified
Not enough data
8.5
10
|
Verified
Not enough data
8.2
10
|
Verified
Not enough data
8.5
10
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Communication Channels
9.2
10
|
Verified
Not enough data
8.2
10
|
Verified
Not enough data
8.0
10
|
Verified
Not enough data
7.5
10
|
Verified
Not enough data
7.8
9
|
Verified
Not enough data
Platform
6.3
5
Not enough data
7.8
6
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
7.2
6
|
Verified
Not enough data
8.9
6
|
Verified
Not enough data
8.3
30
Not enough data
Design and Customization
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
8.3
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
7.3
5
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Not enough data
Not enough data
Page Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Page Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.6
82
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Communication
9.0
8
|
Verified
Not enough data
9.0
8
|
Verified
Not enough data
8.5
8
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
8.6
6
Not enough data
Internal Use
7.8
6
|
Verified
Not enough data
8.5
8
|
Verified
Not enough data
9.2
8
Not enough data
8.3
8
|
Verified
Not enough data
9.0
8
|
Verified
Not enough data
8.3
7
|
Verified
Not enough data
7.2
129
Not enough data
Analytics
7.3
17
Not enough data
6.8
17
Not enough data
7.5
16
Not enough data
Customizations
6.6
16
Not enough data
7.2
16
Not enough data
7.8
16
Not enough data
7.0
15
Not enough data
7.0
16
Not enough data
Generative AI
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Agile CRM
Agile CRM
CRM.io
CRM.io
Agile CRM and CRM.io are categorized as CRM
Unique Categories
CRM.io
CRM.io has no unique categories
Reviews
Reviewers' Company Size
Agile CRM
Agile CRM
Small-Business(50 or fewer emp.)
77.8%
Mid-Market(51-1000 emp.)
15.2%
Enterprise(> 1000 emp.)
7.0%
CRM.io
CRM.io
Small-Business(50 or fewer emp.)
63.6%
Mid-Market(51-1000 emp.)
18.2%
Enterprise(> 1000 emp.)
18.2%
Reviewers' Industry
Agile CRM
Agile CRM
Marketing and Advertising
15.1%
Information Technology and Services
13.0%
Computer Software
7.0%
Financial Services
4.6%
Internet
4.3%
Other
55.9%
CRM.io
CRM.io
Information Technology and Services
18.2%
Retail
9.1%
Motion Pictures and Film
9.1%
Media Production
9.1%
Marketing and Advertising
9.1%
Other
45.5%
Most Helpful Reviews
Agile CRM
Agile CRM
Most Helpful Favorable Review
Loic S.
LS
Loic S.
Verified User in Consumer Services

- Fast learning curve. - Lot of Zapier triggers and actions - Product growth, they add new features regularly and fix issues promptly. - They learn from their mistake. It seems like their customer service is improving which is a great news. When I...

Most Helpful Critical Review
JR R.
JR
JR R.
Verified User in Financial Services

The primary reason we chose Agile as that the email workflow automation seemed easy to implement. However, the workflows proved to be completely unreliable. Some leads would receive all emails in the workflow, while others would not. The bugs are...

CRM.io
CRM.io
Most Helpful Favorable Review
Verified User
G
Verified User in Information Technology and Services

CRM.io is very easy to use and it has just all the important features that I have been looking for, it is priced at a cost, which is affordable for everyone. And one more thing I like about

Most Helpful Critical Review
Alternatives
Agile CRM
Agile CRM Alternatives
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Discussions
Agile CRM
Agile CRM Discussions
Any power users who are making Agile deliver ?
1 comment
Jez J.
JJ
I used to find it great, but we are moving away to One Page CRM for managing prospects and leads, and Woodpecker for cold email. Could you use tags to...Read more
Why are you tear down their state-of-the-art product?
1 comment
Amit M.
AM
They keep pushing their new product, and AgileCRM is not being maintained. Campaigns are not working and no one is fixing it. We are looking to switch.Read more
What is Agile CRM used for?
1 comment
BEENA .
B
Agile CRM is a type of customer relationship management software that aims to improve and simplify different areas of managing and interacting with...Read more
CRM.io
CRM.io Discussions
Monty the Mongoose crying
CRM.io has no discussions with answers