# Adobe Commerce (formerly Magento Commerce) vs Klevu Comparison
---
## AI Generated Summary
- Users report that Adobe Commerce excels in its **Product Recommendations** feature, scoring 8.7, which reviewers mention significantly enhances the shopping experience by providing tailored suggestions based on user behavior.
- Reviewers mention that Klevu shines in **Search** capabilities, achieving a score of 8.9, with users highlighting its ability to deliver highly relevant search results and a seamless **Auto Complete** feature that improves user engagement.
- G2 users indicate that Adobe Commerce's **Ease of Setup** is a drawback, scoring only 6.3, with many reviewers expressing frustration over the complexity of initial configuration compared to Klevu's more user-friendly setup process, which scored 8.3.
- Users on G2 report that Klevu's **Quality of Support** is a standout feature, with a score of 9.2, as many reviewers appreciate the responsive and knowledgeable support team, contrasting with Adobe Commerce's lower score of 7.1.
- Reviewers mention that Adobe Commerce offers robust **Integrations** with a score of 8.3, allowing for extensive customization and third-party tool compatibility, which is crucial for businesses looking to expand their e-commerce capabilities.
- Users say that Klevu's **Personalization Engine** is highly effective, scoring 8.6, with many highlighting its ability to create tailored shopping experiences that drive conversions, a feature that Adobe Commerce struggles with, scoring only 6.0 in **Search** personalization.



| | Adobe Commerce (formerly Magento Commerce) | Klevu | 
|---|---|---|
| **Star Rating** | 4.0 out of 5 | 3.0 out of 5 | 
| **Total Reviews** | 624 | 3 | 
| **Largest Market Segment** | Small-Business (58.7% of reviews) | Enterprise (66.7% of reviews) | 
| **Entry Level Price** | Contact Us | Free | 

---
## Top Pros & Cons

### Adobe Commerce (formerly Magento Commerce)

Pros:
- Features (45 reviews)
- Customizability (43 reviews)

Cons:
- Learning Curve (30 reviews)
- Developer Dependency (27 reviews)

### Klevu

Pros:
- Product Discovery (2 reviews)
- Sales Growth (2 reviews)

Cons:
- Expensive (2 reviews)
- Complex Setup (1 reviews)

---
## Ratings Comparison
| Rating | Adobe Commerce (formerly Magento Commerce) | Klevu | 
|---|---|---|
  | **Meets Requirements** | 8.4 (490 reviews) | Not enough data | 
  | **Ease of Use** | 7.3 (516 reviews) | Not enough data | 
  | **Ease of Setup** | 6.5 (342 reviews) | Not enough data | 
  | **Ease of Admin** | 7.4 (285 reviews) | Not enough data | 
  | **Quality of Support** | 7.2 (437 reviews) | Not enough data | 
  | **Has the product been a good partner in doing business?** | 7.6 (262 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 7.2 (476 reviews) | Not enough data | 

---
## Pricing

### Adobe Commerce (formerly Magento Commerce)

#### Entry-Level Pricing

Plan: Adobe Commerce Pro

Price: Contact Us

Description: The all-in-one package for merchants of any size or business model.

Key Features:
- Adobe Commerce Application
- Core Application Support
- Single-tenant, dedicated infrastructure

[Learn more about Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews)

#### Free Trial

No

### Klevu

#### Entry-Level Pricing

Plan: Free trial

Price: Free

Description: 14-day free trial.

Key Features:
- Free trial, full access included
- No obligation to continue
- No credit card required

[Learn more about Klevu](https://www.g2.com/products/klevu/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### E-Commerce Personalization

| Product | Score | Reviews |
|---|---|---|
| **Adobe Commerce (formerly Magento Commerce)** | 7.6/10 | 12 |
| **Klevu** | N/A | N/A |

#### Visitor Behavior

| Feature | Adobe Commerce (formerly Magento Commerce) | Klevu | 
|---|---|---|
| **Monitoring** | 8.6 (12 reviews) | Not enough data | 
| **Targeting** | 8.2 (11 reviews) | Not enough data | 
| **Guided Selling** | 7.4 (11 reviews) | Not enough data | 

#### Templates

| Feature | Adobe Commerce (formerly Magento Commerce) | Klevu | 
|---|---|---|
| **Library** | 7.9 (11 reviews) | Not enough data | 
| **Customization** | 8.3 (11 reviews) | Not enough data | 
| **Optimization** | 8.2 (11 reviews) | Not enough data | 

#### Personalization

| Feature | Adobe Commerce (formerly Magento Commerce) | Klevu | 
|---|---|---|
| **Recommendation** | 7.9 (11 reviews) | Not enough data | 
| **Content** | 7.9 (11 reviews) | Not enough data | 
| **Cart Abandonment** | 7.5 (10 reviews) | Not enough data | 
| **Search** | 7.6 (11 reviews) | Not enough data | 
| **Personalization Engine** | 7.6 (9 reviews) | Not enough data | 
| **Product Recommendations** | 7.6 (11 reviews) | Not enough data | 
| **A/B Testing** | 6.5 (9 reviews) | Not enough data | 
| **Personalized Messaging** | 7.0 (10 reviews) | Not enough data | 

#### Multichannel

| Feature | Adobe Commerce (formerly Magento Commerce) | Klevu | 
|---|---|---|
| **Web** | 7.9 (11 reviews) | Not enough data | 
| **Email** | 7.7 (10 reviews) | Not enough data | 
| **Mobile** | 7.2 (9 reviews) | Not enough data | 

#### Administration 

| Feature | Adobe Commerce (formerly Magento Commerce) | Klevu | 
|---|---|---|
| **Marketing Campaigns** | 6.8 (10 reviews) | Not enough data | 
| **Reports & Analytics** | 6.7 (10 reviews) | Not enough data | 
| **User Data** | 7.0 (11 reviews) | Not enough data | 
| **Integrations** | 7.6 (9 reviews) | Not enough data | 

#### Agentic AI - E-Commerce Personalization

| Feature | Adobe Commerce (formerly Magento Commerce) | Klevu | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### E-Merchandising

| Product | Score | Reviews |
|---|---|---|
| **Adobe Commerce (formerly Magento Commerce)** | 7.9/10 | 24 |
| **Klevu** | N/A | N/A |

#### Merchandising

| Feature | Adobe Commerce (formerly Magento Commerce) | Klevu | 
|---|---|---|
| **Product Recommendations** | 8.1 (20 reviews) | Not enough data | 
| **Product Search** | 7.7 (22 reviews) | Not enough data | 
| **Product Display** | 8.2 (22 reviews) | Not enough data | 
| **Media File Storage** | 7.8 (20 reviews) | Not enough data | 
| **Web Content Management** | 7.4 (22 reviews) | Not enough data | 

#### Analytics

| Feature | Adobe Commerce (formerly Magento Commerce) | Klevu | 
|---|---|---|
| **Reports & Analytics** | 8.0 (22 reviews) | Not enough data | 
| **Customer Data** | 8.0 (22 reviews) | Not enough data | 

#### Administration

| Feature | Adobe Commerce (formerly Magento Commerce) | Klevu | 
|---|---|---|
| **Integrations** | 7.9 (23 reviews) | Not enough data | 
| **Dashboard** | 8.3 (23 reviews) | Not enough data | 

### Shopping Cart

| Product | Score | Reviews |
|---|---|---|
| **Adobe Commerce (formerly Magento Commerce)** | 8.5/10 | 11 |
| **Klevu** | N/A | N/A |

#### Administration

| Feature | Adobe Commerce (formerly Magento Commerce) | Klevu | 
|---|---|---|
| **Reporting** | 8.3 (8 reviews) | Not enough data | 
| **Cart Management** | 8.3 (9 reviews) | Not enough data | 
| **Shipping Information Collection** | 8.2 (10 reviews) | Not enough data | 

#### Integrations

| Feature | Adobe Commerce (formerly Magento Commerce) | Klevu | 
|---|---|---|
| **Payment Gateway Integration** | 8.5 (11 reviews) | Not enough data | 
| **E-commerce Platform Integration** | 8.8 (10 reviews) | Not enough data | 
| **Email Integration** | 8.8 (10 reviews) | Not enough data | 

#### Cart Management

| Feature | Adobe Commerce (formerly Magento Commerce) | Klevu | 
|---|---|---|
| **Multi Cart** | 8.3 (9 reviews) | Not enough data | 
| **Products** | 9.3 (9 reviews) | Not enough data | 
| **Templates** | 8.5 (8 reviews) | Not enough data | 
| **Embed** | 8.3 (8 reviews) | Not enough data | 

### E-Commerce Search

| Product | Score | Reviews |
|---|---|---|
| **Adobe Commerce (formerly Magento Commerce)** | N/A | N/A |
| **Klevu** | N/A | N/A |

#### Search Setup

| Feature | Adobe Commerce (formerly Magento Commerce) | Klevu | 
|---|---|---|
| **Indexing** | Not enough data | Not enough data | 
| **Auto Complete** | Not enough data | Not enough data | 
| **Product Information** | Not enough data | Not enough data | 
| **Stemming** | Not enough data | Not enough data | 

#### Product Discovery

| Feature | Adobe Commerce (formerly Magento Commerce) | Klevu | 
|---|---|---|
| **Recommendations** | Not enough data | Not enough data | 
| **Conversion** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Faceted Search** | Not enough data | Not enough data | 
| **Ranking and Relevancy** | Not enough data | Not enough data | 

#### Integration

| Feature | Adobe Commerce (formerly Magento Commerce) | Klevu | 
|---|---|---|
| **E-Commerce** | Not enough data | Not enough data | 
| **PIM** | Not enough data | Not enough data | 
| **Merchadising** | Not enough data | Not enough data | 

### E-Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **Adobe Commerce (formerly Magento Commerce)** | 7.9/10 | 418 |
| **Klevu** | N/A | N/A |

#### Headless Commerce

| Feature | Adobe Commerce (formerly Magento Commerce) | Klevu | 
|---|---|---|
| **Decoupling** | 8.1 (43 reviews) | Not enough data | 
| **REST APIs** | 8.4 (42 reviews) | Not enough data | 
| **Data Orchestration** | 7.9 (39 reviews) | Not enough data | 
| **Customization** | 8.6 (45 reviews) | Not enough data | 
| **Extensibility** | 8.7 (47 reviews) | Not enough data | 

#### Generative AI

| Feature | Adobe Commerce (formerly Magento Commerce) | Klevu | 
|---|---|---|
| **AI Text Generation** | 8.3 (23 reviews) | Not enough data | 
| **AI Text Summarization** | 8.1 (23 reviews) | Not enough data | 

#### Agentic AI - E-Commerce Platforms

| Feature | Adobe Commerce (formerly Magento Commerce) | Klevu | 
|---|---|---|
| **Autonomous Task Execution** | 7.1 (16 reviews) | Not enough data | 
| **Cross-system Integration** | 7.8 (18 reviews) | Not enough data | 
| **Adaptive Learning** | 7.3 (15 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (17 reviews) | Not enough data | 
| **Proactive Assistance** | 7.1 (16 reviews) | Not enough data | 
| **Decision Making** | 7.6 (17 reviews) | Not enough data | 

#### Merchandising/Marketing

| Feature | Adobe Commerce (formerly Magento Commerce) | Klevu | 
|---|---|---|
| **Storefront Design Tools** | 7.5 (240 reviews) | Not enough data | 
| **Product Visualization** | 8.0 (273 reviews) | Not enough data | 
| **Recommendations / Personalization** | 7.8 (334 reviews) | Not enough data | 
| **Promotions and Discounts** | 7.8 (347 reviews) | Not enough data | 
| **Shopping Cart Abandonment** | 7.2 (306 reviews) | Not enough data | 
| **Product Reviews** | 7.6 (308 reviews) | Not enough data | 
| **SEO** | 7.8 (323 reviews) | Not enough data | 

#### Product Catalog

| Feature | Adobe Commerce (formerly Magento Commerce) | Klevu | 
|---|---|---|
| **Content Management** | 8.1 (364 reviews) | Not enough data | 
| **Product Configuration** | 8.2 (341 reviews) | Not enough data | 
| **Product Search and Filtering** | 7.5 (344 reviews) | Not enough data | 
| **Intangible Products** | 7.9 (258 reviews) | Not enough data | 

#### Order Process

| Feature | Adobe Commerce (formerly Magento Commerce) | Klevu | 
|---|---|---|
| **Checkout Process** | 8.1 (349 reviews) | Not enough data | 
| **Shipping Options** | 8.0 (337 reviews) | Not enough data | 
| **Tax Display and Processing** | 8.1 (324 reviews) | Not enough data | 
| **Payment Processing** | 8.3 (331 reviews) | Not enough data | 
| **Order Management** | 8.2 (343 reviews) | Not enough data | 
| **Returns / Refunds** | 7.6 (307 reviews) | Not enough data | 
| **Inventory Management** | 7.9 (308 reviews) | Not enough data | 
| **Multi-Channel Fulfillment** | 7.9 (184 reviews) | Not enough data | 

#### Multi-Channel Support

| Feature | Adobe Commerce (formerly Magento Commerce) | Klevu | 
|---|---|---|
| **Omnichannel** | 7.7 (286 reviews) | Not enough data | 
| **Mobile** | 7.5 (302 reviews) | Not enough data | 
| **Social Commerce** | 7.2 (257 reviews) | Not enough data | 
| **Customer Service** | 7.4 (287 reviews) | Not enough data | 
| **Store Locator** | 7.3 (233 reviews) | Not enough data | 
| **3rd-Party Store Integration** | 7.6 (191 reviews) | Not enough data | 
| **B2B** | 7.6 (237 reviews) | Not enough data | 

#### Platform

| Feature | Adobe Commerce (formerly Magento Commerce) | Klevu | 
|---|---|---|
| **APIs** | 8.1 (298 reviews) | Not enough data | 
| **Customization** | 8.4 (361 reviews) | Not enough data | 
| **Integrations to Add-on Tools** | 8.2 (333 reviews) | Not enough data | 
| **User Management** | 8.1 (332 reviews) | Not enough data | 
| **Reporting / Analytics** | 7.1 (251 reviews) | Not enough data | 
| **Security** | 7.8 (324 reviews) | Not enough data | 
| **Multi-Site Management** | 8.2 (280 reviews) | Not enough data | 
| **Admin Access Rights** | 8.4 (320 reviews) | Not enough data | 
| **Test-to-Product Migration** | 7.6 (277 reviews) | Not enough data | 
| **Internationalization** | 8.0 (271 reviews) | Not enough data | 
| **Cross Browser Support** | 8.2 (304 reviews) | Not enough data | 
| **Performance and Reliability** | 7.8 (349 reviews) | Not enough data | 

### AWS Marketplace

| Product | Score | Reviews |
|---|---|---|
| **Adobe Commerce (formerly Magento Commerce)** | N/A | N/A |
| **Klevu** | N/A | N/A |

#### Agentic AI - AWS Marketplace

| Feature | Adobe Commerce (formerly Magento Commerce) | Klevu | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### Site Search Software

| Product | Score | Reviews |
|---|---|---|
| **Adobe Commerce (formerly Magento Commerce)** | N/A | N/A |
| **Klevu** | N/A | N/A |

#### Agentic AI - Site Search

| Feature | Adobe Commerce (formerly Magento Commerce) | Klevu | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Search Experience Management - Site Search

| Feature | Adobe Commerce (formerly Magento Commerce) | Klevu | 
|---|---|---|
| **Query Suggestions** | Not enough data | Not enough data | 
| **Typo Tolerance** | Not enough data | Not enough data | 
| **Synonyms** | Not enough data | Not enough data | 
| **Natural Language** | Not enough data | Not enough data | 
| **Rankings** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 

#### Functionality - Site Search

| Feature | Adobe Commerce (formerly Magento Commerce) | Klevu | 
|---|---|---|
| **Search Analytics** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Federated Search** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Generative AI - Site Search

| Feature | Adobe Commerce (formerly Magento Commerce) | Klevu | 
|---|---|---|
| **Text Generation** | Not enough data | Not enough data | 
| **Text Summarization** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [E-Merchandising Software](https://www.g2.com/categories/e-merchandising), [E-Commerce Personalization Software](https://www.g2.com/categories/e-commerce-personalization)

**Unique to Adobe Commerce (formerly Magento Commerce) (3):** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms), [Shopping Cart Software](https://www.g2.com/categories/shopping-cart), [AWS Marketplace Software](https://www.g2.com/categories/aws-marketplace)

**Unique to Klevu (2):** [E-Commerce Search Software](https://www.g2.com/categories/e-commerce-search), [Site Search Software](https://www.g2.com/categories/site-search-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Adobe Commerce (formerly Magento Commerce) | Klevu | 
|---|---|---|
| **Small-Business** | 58.7% | 0% | 
| **Mid-Market** | 31.5% | 33.3% | 
| **Enterprise** | 9.8% | 66.7% | 

### By Industry

#### Adobe Commerce (formerly Magento Commerce)

- **Retail:** 12.8%
- **Information Technology and Services:** 11.8%
- **Computer Software:** 7.5%
- **Internet:** 7.1%
- **Consumer Goods:** 5.9%
- **Marketing and Advertising:** 5.5%
- **Apparel & Fashion:** 5.2%
- **Health, Wellness and Fitness:** 2.3%
- **Sporting Goods:** 2.3%
- **Design:** 2.3%
- **Other:** 37.3%

#### Klevu

- **Retail:** 33.3%
- **Information Technology and Services:** 33.3%
- **Apparel & Fashion:** 33.3%

---
## Alternatives

### Alternatives to Adobe Commerce (formerly Magento Commerce)

- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (593 reviews)
- [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) — 4.4/5 stars (300 reviews)
- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5121 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1281 reviews)
- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (872 reviews)
- [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) — 4.2/5 stars (581 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (334 reviews)
- [Ecwid](https://www.g2.com/products/ecwid/reviews) — 4.7/5 stars (405 reviews)
- [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) — 4.6/5 stars (774 reviews)
- [Square Online (formerly Weebly)](https://www.g2.com/products/square-online-formerly-weebly/reviews) — 4.2/5 stars (482 reviews)

### Alternatives to Klevu

- [Algolia](https://www.g2.com/products/algolia/reviews) — 4.5/5 stars (453 reviews)
- [Nosto](https://www.g2.com/products/nosto/reviews) — 4.6/5 stars (235 reviews)
- [Luigi's Box](https://www.g2.com/products/luigi-s-box/reviews) — 4.8/5 stars (431 reviews)
- [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) — 4.6/5 stars (774 reviews)
- [Clerk.io](https://www.g2.com/products/clerk-io/reviews) — 4.8/5 stars (126 reviews)
- [Insider One](https://www.g2.com/products/insider-one/reviews) — 4.8/5 stars (1413 reviews)
- [Doofinder](https://www.g2.com/products/doofinder/reviews) — 4.7/5 stars (513 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14757 reviews)
- [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2615 reviews)
- [GetResponse](https://www.g2.com/products/getresponse/reviews) — 4.3/5 stars (1139 reviews)

---
## Top Discussions

### Adobe Commerce (formerly Magento Commerce)

- Title: [What is Adobe Commerce (formerly Magento Commerce) used for?](https://www.g2.com/discussions/what-is-adobe-commerce-formerly-magento-commerce-used-for) — 2 comments, 1 upvote
  > **Top comment:** "Adobe Commerce (formerly Magento Commerce) is an eCommerce platform used to build and manage online stores. It allows businesses to customize their stores,..."
- Title: [Why Magento Comes with So many Releases frequently?](https://www.g2.com/discussions/why-magento-comes-with-so-many-releases-frequently) — 2 comments, 1 upvote
  > **Top comment:** "I lost over 150k in an investment trading company ; i was down because the company refused to let me make withdrawals and kept asking for more money…. My..."
- Title: [How can we reach out for better customer support?](https://www.g2.com/discussions/how-can-we-reach-out-for-better-customer-support) — 1 comment, 1 upvote
  > **Top comment:** "Usually I don’t write these kind of reviews but this time I just want to protect people from future scam… because these croocks aren’t going to stop I know..."
- Title: [Is there a platform similar where I can track my in store purchases as well? A joint in store and online store account?](https://www.g2.com/discussions/32701-is-there-a-platform-similar-where-i-can-track-my-in-store-purchases-as-well-a-joint-in-store-and-online-store-account) — 1 comment, 1 upvote
  > **Top comment:** "Check out the guys at SyncSpider.com they can help you integrate with other platforms to support. "
- Title: [Much better mobile compatibility is needed. Or a lite version mobile native app could be a better](https://www.g2.com/discussions/much-better-mobile-compatibility-is-needed-or-a-lite-version-mobile-native-app-could-be-a-better) — 1 comment, 1 upvote
  > **Top comment:** "Hi, Maybe you are interested in https://argentotheme.com/ which made our website run really great, with AMP feature and requireJS optimalization its flying."

### Klevu

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/adobe-commerce-formerly-magento-commerce-vs-klevu)