Compare 401GO and Betterment at Work 
- Users report that Betterment at Work offers a solid Client Portal experience with a score of 9.3, making it easy for clients to access their information, while 401GO excels with a higher score of 9.4, indicating a more user-friendly interface.
- Reviewers mention that 401GO's Quality of Support is exceptional, scoring 9.6, compared to Betterment at Work's lower score of 7.2, suggesting that users find 401GO more responsive and helpful when issues arise.
- G2 users highlight the Ease of Setup for 401GO, which scores 9.3, indicating a smoother onboarding process compared to Betterment at Work's score of 8.0, where users report more challenges during initial setup.
- Users on G2 appreciate Betterment at Work's Education Tools, scoring 9.4, but 401GO surpasses this with a perfect score of 10, indicating a more comprehensive suite of educational resources for users.
- Reviewers say that 401GO shines in Generative AI capabilities, scoring 9.6, while Betterment at Work's score of 5.4 suggests a significant gap in advanced features that leverage AI for user experience.
- Users report that Betterment at Work's Customizable Reporting feature, scoring 7.5, lacks flexibility compared to 401GO's score of 8.0, where users mention more options for tailoring reports to their specific needs.
- 15-minute guided setup
- Automated administration
- Roth (post-tax) or traditional
- Streamlined plan design with auto-enrollment & auto-escalation
- Simple payroll integration with Gusto, TriNet, and other providers
- 3(38) and 3(16) fiduciary services with administrative, compliance, and investment support
The low cost is very important for small businesses. However, the ease of use and great customer support get top kudos!
Performance and changing allocations is clunky. I'm trying to transfer out now and it's not user friendly. I'm in this industry and am having difficulty accomplishing that task.
Betterment provides a modern take on the 401k. Other providers seem to have a UX that has remained untouched since the 90s as well as horrible customer service (seemingly) designed to make changes difficult. Betterment's platform is incredibly easy to...
The integration process with Justworks was not as seamless as promised. After onboarding, I discovered that manual synchronization was required between the two platforms. Additionally, Betterment's support options were limited to email, as screen-sharing...
The low cost is very important for small businesses. However, the ease of use and great customer support get top kudos!
Betterment provides a modern take on the 401k. Other providers seem to have a UX that has remained untouched since the 90s as well as horrible customer service (seemingly) designed to make changes difficult. Betterment's platform is incredibly easy to...
Performance and changing allocations is clunky. I'm trying to transfer out now and it's not user friendly. I'm in this industry and am having difficulty accomplishing that task.
The integration process with Justworks was not as seamless as promised. After onboarding, I discovered that manual synchronization was required between the two platforms. Additionally, Betterment's support options were limited to email, as screen-sharing...
