# Melhor Software de Videoconferência ## How Many Software de Videoconferência Products Does G2 Track? **Total Products under this Category:** 222 ### Category Stats (Aug 2026) - **Average Rating:** 4.39/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Phone.com (+1.43%) - Among all products in this category, Phone.com recorded the largest rating increase compared to last month _Last updated: August 01, 2026_ ## How Does G2 Rank Software de Videoconferência Products? **Por que você pode confiar nos rankings de software do G2:** - 30 Analistas e Especialistas em Dados - 197,700+ Avaliações Autênticas - 222+ Produtos - Rankings Imparciais Os rankings de software da G2 são baseados em avaliações de usuários verificadas, moderação rigorosa e uma metodologia de pesquisa consistente mantida por uma equipe de analistas e especialistas em dados. Cada produto é medido usando os mesmos critérios transparentes, sem colocação paga ou influência de fornecedores. Embora as avaliações reflitam experiências reais dos usuários, que podem ser subjetivas, elas oferecem insights valiosos sobre como o software funciona nas mãos de profissionais. Juntos, esses dados alimentam o G2 Score, uma maneira padronizada de comparar ferramentas dentro de cada categoria. ## G2 Grid® for Software de Videoconferência ![G2 Grid® for Software de Videoconferência plotting products by satisfaction and market presence](https://www.g2.com/pt/categories/video-conferencing/grids.png?focus%5B%5D=1434&focus%5B%5D=25592&focus%5B%5D=18255&focus%5B%5D=7372&focus%5B%5D=129179&focus%5B%5D=663&focus%5B%5D=136204&focus%5B%5D=306) Highlighted products: Google Workspace, Microsoft Teams, Webex Suite, Zoom Workplace, JioMeet, Microsoft 365, Riverside, e GoTo Meeting. Underlying data: [Grid® JSON](https://www.g2.com/pt/categories/video-conferencing/grids.json?focus%5B%5D=google-workspace&focus%5B%5D=microsoft-teams&focus%5B%5D=cisco-webex-suite&focus%5B%5D=zoom-workplace&focus%5B%5D=jiomeet&focus%5B%5D=microsoft365&focus%5B%5D=riverside&focus%5B%5D=goto-meeting) **Sponsored** ### Ultatel Ultatel é uma plataforma inteligente de comunicações em nuvem que traz IA para as conversas diárias de negócios em chamadas, reuniões, mensagens e interações com clientes. Com mais de 50 recursos avançados, a Ultatel reúne todas as suas comunicações empresariais em uma plataforma poderosa, projetada para apoiar organizações com múltiplas localizações em grande escala. Desde ferramentas de Assistente de Reunião com IA que capturam automaticamente resumos e itens de ação, até Agentes de Voz com IA que ajudam a automatizar fluxos de trabalho repetitivos, a Ultatel é projetada para ajudar as equipes a se comunicarem de forma mais eficiente e manterem o foco no que é mais importante. Com chamadas integradas, colaboração, conectividade com Microsoft Teams, integrações com CRM e suporte ao vivo 24/7, a Ultatel oferece uma experiência de comunicação moderna projetada para empresas em crescimento. [Visitar site](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=19&secure%5Bchosen_at%5D=2026-08-03T07%3A52%3A06Z&secure%5Bdisplayable_resource_id%5D=19&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=19&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1206636&secure%5Bresource_id%5D=19&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fpt%2Fcategories%2Fvideo-conferencing&secure%5Btoken%5D=e800e63432f541353e59411ef30c9de5461d2810d981666f99e3c533a77afb54&secure%5Burl%5D=https%3A%2F%2Fwww.ultatel.com%2F%3Futm_source%3DG2&secure%5Burl_type%5D=custom_url) ### [Google Workspace](https://www.g2.com/products/google-workspace/reviews) Google Workspace is a comprehensive productivity and collaboration solution designed to help users streamline their work processes by integrating essential tools such as email, chat, file storage, and video conferencing into a unified platform. This suite of applications is tailored for businesses, educational institutions, and individuals looking to enhance their communication and collaboration efforts, all while leveraging the power of Google’s artificial intelligence. Targeted at a diverse audience, Google Workspace caters to teams of all sizes, from small startups to large enterprises. It is particularly beneficial for remote teams and organizations that prioritize collaboration across different locations. The platform supports various use cases, including project management, team communication, document sharing, and virtual meetings, making it an ideal choice for professionals who need to work together efficiently, regardless of their physical location. One of the key features of Google Workspace is its seamless integration of applications such as Gmail, Google Meet, Google Drive, and Google Docs. This interconnectedness allows users to switch effortlessly between tasks, whether they are sending emails, participating in video calls, or collaborating on documents in real-time. The AI capabilities embedded within the platform enhance user experience by providing smart suggestions, automating repetitive tasks, and improving search functionalities, ultimately saving time and increasing productivity. Additionally, Google Workspace prioritizes security and data protection, offering robust features such as two-factor authentication, advanced phishing protection, and customizable access controls. These measures ensure that sensitive information remains secure while allowing teams to collaborate freely. The platform also supports third-party integrations, enabling users to connect their favorite applications and tools, further enhancing their workflow. In summary, Google Workspace stands out in the productivity software category by providing a holistic approach to collaboration. Its user-friendly interface, combined with powerful AI-driven features and strong security protocols, makes it a valuable tool for anyone looking to improve their work processes and foster effective teamwork. Whether for managing projects, communicating with colleagues, or sharing files, Google Workspace is designed to meet the diverse needs of its users, making it an essential resource in today’s digital workplace. **Average Rating:** 4.6/5.0 **Total Reviews:** 45,644 #### How Do G2 Users Rate Google Workspace? - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10) - **Presentations:** 9.1/10 (Category avg: 8.9/10) - **Participant Permissions:** 8.8/10 (Category avg: 8.8/10) - **Whiteboarding:** 8.3/10 (Category avg: 8.6/10) #### Who Is the Company Behind Google Workspace? - **Seller:** [Google](https://www.g2.com/sellers/google) - **Year Founded:** 1998 - **HQ Location:** Mountain View, CA - **Twitter:** @google 31,899,995 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fe4a5936665c9702418dd53c477fef5a7baea08078bb117ed67e966fc581b9ec&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1441%2F&secure%5Burl_type%5D=linkedin_company_website) 341,888 employees on LinkedIn® - **Ownership:** NASDAQ:GOOG #### Who Uses This Product? - **Who Uses This:** Student, Teacher - **Top Industries:** Information Technology and Services, Education Management - **Company Size:** 46% Small, 35% Medium #### What Do G2 Reviewers Say About Google Workspace? _AI-generated summary from verified user reviews_ ##### Pros - Users love the **ease of use** of Google Workspace, which enhances productivity with its integrated tools and smooth interface. - Users enjoy the **seamless team collaboration** in Google Workspace, enhancing productivity and communication across remote teams. - Users value the **seamless integration** of Google Workspace tools, enhancing efficiency and ease of access. - Users love the **ease of use and integrations** in Google Workspace, enhancing productivity and collaboration for remote teams. - Users love the **intuitive design** of Google Workspace, enhancing productivity and simplifying workflow management seamlessly. ##### Cons - Users are frustrated by **missing features** , such as limited offline access and restrictions on AI tools and recording. - Users find the **limited features** of Google Workspace unsuitable for small teams, lacking essential tools for their needs. - Users find Google Workspace **lacking features** compared to other platforms, particularly in CRM and advanced spreadsheet capabilities. - Users find a **lack of features** in Google Workspace, noting limitations in customization and advanced meeting options. - Users find the **limited customization** options in Google Workspace unsatisfactory compared to other tools, affecting usability. #### What Are Recent G2 Reviews of Google Workspace? **["Google Workspace Provides Seamless Collaboration Across Email, Drive, and Meetings."](https://www.g2.com/survey_responses/google-workspace-review-13193741)** **Rating:** 5.0/5.0 stars _— Saurav Kumar J._ [Read full review](https://www.g2.com/survey_responses/google-workspace-review-13193741) **["A Reliable All-in-One Workspace"](https://www.g2.com/survey_responses/google-workspace-review-13168782)** **Rating:** 4.0/5.0 stars _— Hemant J._ [Read full review](https://www.g2.com/survey_responses/google-workspace-review-13168782) #### What Are G2 Users Discussing About Google Workspace? - [What tips do you have for effectively using Google Meet’s advanced features for large virtual meetings?](https://www.g2.com/discussions/what-tips-do-you-have-for-effectively-using-google-meet-s-advanced-features-for-large-virtual-meetings) - 16 comments, 12 upvotes - [What is Google Surveys used for?](https://www.g2.com/discussions/what-is-google-surveys-used-for) - 9 comments, 3 upvotes - [What does G Suite do?](https://www.g2.com/discussions/what-does-g-suite-do) - 8 comments, 5 upvotes - [What companies use G suite?](https://www.g2.com/discussions/what-companies-use-g-suite) - 5 comments, 3 upvotes - [Does G suite include Google classroom?](https://www.g2.com/discussions/does-g-suite-include-google-classroom) - 9 comments, 5 upvotes ### [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) Microsoft Teams is a comprehensive collaboration platform developed by Microsoft, designed to streamline communication and teamwork within organizations. It integrates chat, video conferencing, file storage, and application integration into a single interface, facilitating seamless collaboration across various devices and operating systems. As part of the Microsoft 365 suite, Teams enhances productivity by providing a centralized hub for team interactions and project management. Key Features and Functionality: - Chat and Messaging: Facilitates real-time text communication with individuals or groups, supporting rich text, emojis, stickers, and GIFs. - Video Conferencing: Offers high-quality video meetings with features like screen sharing, custom backgrounds, and live captions, accommodating both small team huddles and large webinars. - File Sharing and Collaboration: Enables secure file storage and sharing through integration with OneDrive and SharePoint, allowing multiple users to co-author documents simultaneously. - Integration with Applications: Supports integration with a wide range of Microsoft and third-party applications, enhancing workflow efficiency by bringing various tools into one platform. - Security and Compliance: Provides enterprise-grade security measures, including data encryption for meetings, chats, calls, and files, ensuring compliance with industry standards. Primary Value and Solutions Provided: Microsoft Teams addresses the challenges of modern workplace collaboration by unifying communication channels, reducing the need for multiple disparate tools. It enhances team productivity by centralizing resources, facilitating real-time collaboration, and ensuring secure information sharing. By integrating with the broader Microsoft 365 ecosystem, Teams offers a cohesive environment that supports remote work, hybrid teams, and in-person collaboration, adapting to the diverse needs of today's workforce. **Average Rating:** 4.4/5.0 **Total Reviews:** 17,629 #### How Do G2 Users Rate Microsoft Teams? - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10) - **Presentations:** 9.1/10 (Category avg: 8.9/10) - **Participant Permissions:** 8.8/10 (Category avg: 8.8/10) - **Whiteboarding:** 8.5/10 (Category avg: 8.6/10) #### Who Is the Company Behind Microsoft Teams? - **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft) - **Year Founded:** 1975 - **HQ Location:** Redmond, Washington - **Twitter:** @microsoft 13,091,739 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website) 231,632 employees on LinkedIn® - **Ownership:** MSFT #### Who Uses This Product? - **Who Uses This:** Software Engineer, Project Manager - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 39% Large, 38% Medium #### What Do G2 Reviewers Say About Microsoft Teams? _AI-generated summary from verified user reviews_ ##### Pros - Users find Microsoft Teams to enhance **team collaboration** effectively, integrating meetings, chat, and task management seamlessly. - Users find Microsoft Teams **easy to use** , integrating communication and collaboration seamlessly across devices for effective teamwork. - Users value the **seamless communication** in Microsoft Teams, praising its intuitive design and effortless accessibility for teamwork. - Users highlight the **efficient file sharing capabilities** of Microsoft Teams, enhancing collaboration and communication within their teams. - Users appreciate the **easy communication** in Microsoft Teams, facilitating seamless interactions and ensuring availability visibility. ##### Cons - Users often experience **slow loading** issues with Microsoft Teams, impacting efficiency and overall user experience. - Users experience **performance issues** with Microsoft Teams, as it can slow down systems and consume significant resources. - Users find the **user interface cluttered and unintuitive** , leading to difficulty in navigation and overall slow performance. - Users often experience **connectivity issues** , leading to automatic disconnections and poor performance in low-bandwidth environments. - Users report **performance delays** in Microsoft Teams, particularly affecting older systems and causing notification inconsistencies. #### What Are Recent G2 Reviews of Microsoft Teams? **["Seamless Microsoft 365 Integration and Collaboration All in One Place"](https://www.g2.com/survey_responses/microsoft-teams-review-13181348)** **Rating:** 5.0/5.0 stars _— Sineka V._ [Read full review](https://www.g2.com/survey_responses/microsoft-teams-review-13181348) **["All-in-One Workspace That Saves Time with AI-Powered Meetings"](https://www.g2.com/survey_responses/microsoft-teams-review-13189883)** **Rating:** 5.0/5.0 stars _— Torrey J._ [Read full review](https://www.g2.com/survey_responses/microsoft-teams-review-13189883) #### What Are G2 Users Discussing About Microsoft Teams? - [What software do you need for Microsoft teams?](https://www.g2.com/discussions/what-software-do-you-need-for-microsoft-teams) - 19 comments, 10 upvotes - [What is the use of Microsoft teams?](https://www.g2.com/discussions/what-is-the-use-of-microsoft-teams) - 19 comments, 6 upvotes - [What are the best features of Microsoft teams?](https://www.g2.com/discussions/what-are-the-best-features-of-microsoft-teams) - 20 comments, 7 upvotes - [What are Microsoft teams features?](https://www.g2.com/discussions/what-are-microsoft-teams-features) - 13 comments, 4 upvotes ### [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Calling, Webinar, Events, Polling, Whiteboarding and Video Messaging in one, Webex Suite delivers exceptional value, world-class user experiences, and incredible audio and video, anywhere on any device. With a variety of collaboration and AI innovations, such as Webex AI Assistant, Real-time Translation, Background Noise Removal, and more, Webex Suite delivers rich and innovative experiences for employees and customers, enabling them to seamlessly connect, collaborate, engage and get work done. Webex Suite is powered by the industry-leading Webex Platform that is secure, compliant, and easily managed with built-in pervasive intelligence, bringing AI innovations across the entire Webex portfolio. The entire Webex Suite can be managed via the single-pane-of-glass management tool, Webex Control Hub. Webex Suite is backed by Cisco’s industry-leading security and networking infrastructure that ensures the best quality video and audio communications. Webex Suite Workflows: Meetings: Drive more productive meetings with AI-powered experiences and high-quality audio and video. Messaging: Collaborate async with rich messaging, secure file sharing, and digital whiteboarding to keep work flowing between meetings. Calling: Stay connected with modern business phone system and flexible calling options. Webinar: Host high quality webinars and drive engagement with immersive content and interactive audience experiences. Events: Power virtual, in-person, and hybrid events with immersive multi-track agendas, ticketing, attendee networking, analytics, and more. Polling: Enable active participation in every meeting with quizzes, polling, and interactive Q&A. Whiteboarding: Unleash creativity with a digital whiteboarding solution for everyone, on any device. Video Messaging: Record, share ideas, engage, and facilitate real-time feedback with intuitive video messaging. **Average Rating:** 4.2/5.0 **Total Reviews:** 17,665 #### How Do G2 Users Rate Webex Suite? - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10) - **Presentations:** 9.1/10 (Category avg: 8.9/10) - **Participant Permissions:** 8.7/10 (Category avg: 8.8/10) - **Whiteboarding:** 8.8/10 (Category avg: 8.6/10) #### Who Is the Company Behind Webex Suite? - **Seller:** [Cisco](https://www.g2.com/sellers/cisco) - **Company Website:** www.cisco.com - **Year Founded:** 1984 - **HQ Location:** San Jose, CA - **Twitter:** @Cisco 720,366 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=476aeabc5a712d049453edd5c54ea0318890d9e60d93782e37fe028224df1cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcisco%2F&secure%5Burl_type%5D=linkedin_company_website) 95,545 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer, Senior Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 50% Large, 31% Medium #### What Do G2 Reviewers Say About Webex Suite? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Webex Suite, enjoying smooth communication and simple setup for seamless collaboration. - Users value the **seamless integration** of Webex Suite, enhancing organization and responsiveness across multiple tools. - Users value the **high reliability** of Webex Suite, benefiting from excellent audio and video quality consistently. - Users appreciate the **all-in-one nature** of Webex Suite, seamlessly integrating video conferencing, messaging, and essential tools. - Users commend the **excellent video quality** of Webex Suite, ensuring seamless and clear communication during meetings. ##### Cons - Users experience **slow loading** times and lag, affecting productivity and usability, especially on slower networks. - Users often experience **performance issues** with Webex Suite, including lag, freezes, and a complex setup process. - Users find Webex Suite to be **not user-friendly** , often struggling with its interface and overall complexity, especially when learning. - Users find the **lack of intuitiveness** in Webex Suite can lead to a challenging and complicated user experience. - Users find the **poor user experience** of Webex Suite challenging, with a complex setup and a cluttered interface. #### What Are Recent G2 Reviews of Webex Suite? **["Reliable video conferencing and project plaining suite"](https://www.g2.com/survey_responses/webex-suite-review-13183133)** **Rating:** 4.0/5.0 stars _— Chandra K._ [Read full review](https://www.g2.com/survey_responses/webex-suite-review-13183133) **["Rock Solid and User-Friendly for Virtual Meetings"](https://www.g2.com/survey_responses/webex-suite-review-10780203)** **Rating:** 5.0/5.0 stars _— Ema B._ [Read full review](https://www.g2.com/survey_responses/webex-suite-review-10780203) #### What Are G2 Users Discussing About Webex Suite? - [How has the Webex App evolved to meet the demands of hybrid work environments and virtual collaboration?](https://www.g2.com/discussions/how-has-the-webex-app-evolved-to-meet-the-demands-of-hybrid-work-environments-and-virtual-collaboration) - 4 comments, 5 upvotes - [How has Webex Meetings catered to the evolving needs of global virtual teams and large-scale webinars?](https://www.g2.com/discussions/how-has-webex-meetings-catered-to-the-evolving-needs-of-global-virtual-teams-and-large-scale-webinars) - 3 comments, 5 upvotes - [What is Webex Meetings used for?](https://www.g2.com/discussions/what-is-webex-meetings-used-for) - 4 comments, 3 upvotes - [What is Webex App used for?](https://www.g2.com/discussions/what-is-webex-app-used-for) - 5 comments, 2 upvotes - [What is the Cisco Webex meetings desktop app?](https://www.g2.com/discussions/what-is-the-cisco-webex-meetings-desktop-app) - 2 comments, 1 upvote ### [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) Goodbye app overload. Hello effortless work. Work can be complicated. Your tools shouldn't be. Zoom Workplace connects all the ways you collaborate — from meetings to docs to chat and more — with built-in AI and seamless integrations that help teams focus and work flawlessly. Zoom Communications: Unified, Effortless Connection for Modern Work Bring every way your teams communicate—meetings, chat, calls, email, and scheduling—into one seamless experience. With Zoom, collaboration happens faster and more naturally across channels, without switching apps or losing context. From spontaneous chats to scheduled meetings and calls, everything stays connected, searchable, and secure—powered by one intuitive platform built for how modern teams work. Zoom Productivity: Workflows Connected, Work Effortless Transform how work gets done with AI-first collaboration that keeps people, content, and actions in one place. From brainstorming on whiteboards to co-creating in docs, sharing clips, and automating follow-ups, Zoom connects every step of your workflow. With Zoom Hub and integrated video management, knowledge stays organized, accessible, and actionable—so teams can move from idea to outcome without friction. Zoom Spaces: Smarter, Connected Workplaces for Every Team Bring your physical and hybrid environments to life with intelligent, connected spaces. Zoom Spaces unifies meeting rooms, desk reservations, digital signage, and visitor management into one seamless experience—making it simple to collaborate, navigate, and manage the workplace. Whether employees are remote, hybrid, or on-site, Zoom creates a consistent, secure, and flexible environment that keeps teams connected wherever work happens. Zoom Employee Engagement: Connect, Inspire, and Empower Every Employee Foster belonging and alignment with Workvivo by Zoom—a modern employee experience platform that unites communication, culture, and community in one place. From company-wide updates to recognition, feedback, and social engagement, Workvivo gives every employee a voice and a sense of connection. Built right into Zoom Workplace, it helps organizations strengthen culture, boost engagement, and keep teams informed and inspired—no matter where they work. **Average Rating:** 4.5/5.0 **Total Reviews:** 53,551 #### How Do G2 Users Rate Zoom Workplace? - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10) - **Presentations:** 9.3/10 (Category avg: 8.9/10) - **Participant Permissions:** 8.9/10 (Category avg: 8.8/10) - **Whiteboarding:** 8.8/10 (Category avg: 8.6/10) #### Who Is the Company Behind Zoom Workplace? - **Seller:** [Zoom](https://www.g2.com/sellers/zoom-a5000ea1-6d30-4ab4-b591-20723189ac97) - **Company Website:** www.zoom.com - **Year Founded:** 2011 - **HQ Location:** San Jose, CA - **Twitter:** @zoom 1,042,714 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ea58933ffb5ea1e88769e70b1323ea336f3f35193bdf38ad87831cfc56794a9a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2532259%2F&secure%5Burl_type%5D=linkedin_company_website) 13,494 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 51% Small, 31% Medium #### What Do G2 Reviewers Say About Zoom Workplace? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** with Zoom Workplace, enjoying convenient access to multiple features in one place. - Users love the **easy team meetings** on Zoom, with features like breakout rooms and seamless screen sharing enhancing collaboration. - Users commend the **reliability** of Zoom Workplace, ensuring seamless connections even during challenging internet conditions. - Users appreciate the **ease of use and reliability** of Zoom Workplace for seamless meetings and effective collaboration. - Users value the **easy-to-use video conferencing** features of Zoom Workplace, enhancing collaboration and productivity across teams. ##### Cons - Users note the **limited features** of Zoom Workplace, expressing a desire for improved tools and streamlined functionality. - Users often experience **Zoom issues** like fatigue and connectivity problems, making long meetings challenging and impersonal. - Users often experience **meeting issues** like fatigue, cluttered interface, and connectivity problems, impacting overall satisfaction. - Users note the **missing features** of Zoom Workplace, highlighting the need for improved chat access and recording sharing. - Users experience **connection issues** with Zoom Workplace, affecting usability and overall satisfaction compared to alternatives like Google Meet. #### What Are Recent G2 Reviews of Zoom Workplace? **["Reliable Platform for Remote Meetings and Team Collaboration"](https://www.g2.com/survey_responses/zoom-workplace-review-13173281)** **Rating:** 5.0/5.0 stars _— EMMANUELA O._ [Read full review](https://www.g2.com/survey_responses/zoom-workplace-review-13173281) **["Zoom Makes Live Learning Personal and Interactive"](https://www.g2.com/survey_responses/zoom-workplace-review-13193875)** **Rating:** 4.5/5.0 stars _— Серафіма ._ [Read full review](https://www.g2.com/survey_responses/zoom-workplace-review-13193875) #### What Are G2 Users Discussing About Zoom Workplace? - [Is Zoom Workplace worth it?](https://www.g2.com/discussions/is-zoom-workplace-worth-it) - 29 comments, 39 upvotes - [What are your tips for using Zoom Workplace effectively?](https://www.g2.com/discussions/what-are-your-tips-for-using-zoom-workplace-effectively) - 8 comments, 11 upvotes - [What does Zoom do?](https://www.g2.com/discussions/what-does-zoom-do) - 30 comments, 12 upvotes - [What are the features offered by Zoom?](https://www.g2.com/discussions/what-are-the-features-offered-by-zoom) - 5 comments, 2 upvotes - [How do you add features in Zoom?](https://www.g2.com/discussions/how-do-you-add-features-in-zoom) - 18 comments, 2 upvotes ### [JioMeet](https://www.g2.com/products/jiomeet/reviews) Enjoy seamless virtual connections with JioMeet - an Indian app bringing the world closer together! JioMeet is connecting us all with its video conferencing solutions! It is not just the seamless video calls but also the plethora of features it brings to its users that makes JioMeet a revolutionary platform for personal and professional calls! What's more, with JioMeet Enterprise, businesses across industries are empowered with additional features to connect, collaborate, and synergize efficiently! Working professionals can enjoy Enterprise-grade features and security to enhance their productivity in hybrid working models! JioMeet is bringing a wave of digital transformation in how we connect on personal and professional calls with its - ● New intuitive and interactive layout ● Multilingual support ● WhatsApp integration ● In-call Reactions ● Large meeting capabilities ● HD Audio and Video quality ● Record feature to save your memories and meetings ● Start, Plan, and Join meetings with ease ● App Integrations on WhatsApp, Microsoft Teams, and Microsoft Outlook ● Unlimited and uninterrupted calls for up to 24hrs ● Password-protected meetings ● Virtual Backgrounds to customize the user experience ● Whiteboard and screen-sharing capabilities. ● Audio Only Mode for patchy internet connections ● Multi-device login support for up to 5 devices ● Seamlessly switch from one device to another while on the call ● Active Speaker view layout ● Waiting rooms to enable the host with more control over meeting participants ● Create Groups and start calling/chatting with a single click ● Easy sign-up with Mobile Number/Email ID. We only support Indian mobile numbers. ● Availability on Android, Windows, iOS, Mac, SIP/H.323 systems **Average Rating:** 4.4/5.0 **Total Reviews:** 453 #### How Do G2 Users Rate JioMeet? - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10) - **Presentations:** 8.8/10 (Category avg: 8.9/10) - **Participant Permissions:** 8.2/10 (Category avg: 8.8/10) - **Whiteboarding:** 8.2/10 (Category avg: 8.6/10) #### Who Is the Company Behind JioMeet? - **Seller:** [JioSign](https://www.g2.com/sellers/jiosign) - **HQ Location:** Ghansoli, IN - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8f1d5d935f4cef667445682c733c60695d978a2c1577b3b2a1df0062946fc68d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fjiosign%2F&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Student, Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 35% Small, 17% Medium #### What Do G2 Reviewers Say About JioMeet? _AI-generated summary from verified user reviews_ ##### Pros - Users find JioMeet to have a **user-friendly interface** , making video calls straightforward and enjoyable for all ages. - Users find JioMeet's **easy setup** impressive, facilitating quick access to seamless video conferencing without hassle. - Users praise JioMeet for its **high-definition video quality** , enhancing their virtual interactions with clarity and ease. - Users find JioMeet to be **highly reliable** , enjoying consistent connectivity and performance even on mobile data. - Users praise the **excellent audio quality** of JioMeet, ensuring smooth communication during video calls without interruptions. ##### Cons - Users find JioMeet's **limited features** lacking compared to other platforms, affecting collaboration and customization options. - Users find JioMeet's **missing features** like advanced collaboration tools a significant limitation compared to competitors. - Users face **audio lag and connectivity issues** on JioMeet, impacting the quality of their experience significantly. - Users complain about the **poor quality** of JioMeet, citing issues with video lag, audio sync, and basic interface. - Users find JioMeet's **basic interface** lacking compared to competitors, desiring more advanced features for enhanced interaction. #### What Are Recent G2 Reviews of JioMeet? **["JioMeet makes product demos feel effortless"](https://www.g2.com/survey_responses/jiomeet-review-13070380)** **Rating:** 5.0/5.0 stars _— Miguel F._ [Read full review](https://www.g2.com/survey_responses/jiomeet-review-13070380) **["A Cost-Effective, Enterprise-Grade Video Conferencing Solution"](https://www.g2.com/survey_responses/jiomeet-review-12984251)** **Rating:** 5.0/5.0 stars _— kaushal p._ [Read full review](https://www.g2.com/survey_responses/jiomeet-review-12984251) #### What Are G2 Users Discussing About JioMeet? - [What is JioMeet used for?](https://www.g2.com/discussions/what-is-jiomeet-used-for) - 11 comments, 8 upvotes ### [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in the cloud. Microsoft 365 is a cloud-based suite of software tools designed to help you do more—with best-in-class communication, design, and data management apps, intelligent cloud services, and advanced security. Access your data from anywhere, collaborate with team members in real time, meet with people virtually, and use thousands of predesigned templates to better communicate with customers and manage your business - all with built-in security technology that safeguards your data and devices from anywhere. Get the latest Office apps, such as Microsoft Teams, Word, Excel, PowerPoint, Outlook, OneDrive, and more. **Average Rating:** 4.6/5.0 **Total Reviews:** 5,535 #### How Do G2 Users Rate Microsoft 365? - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) - **Presentations:** 9.1/10 (Category avg: 8.9/10) - **Participant Permissions:** 9.0/10 (Category avg: 8.8/10) - **Whiteboarding:** 8.6/10 (Category avg: 8.6/10) #### Who Is the Company Behind Microsoft 365? - **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft) - **Year Founded:** 1975 - **HQ Location:** Redmond, Washington - **Twitter:** @microsoft 13,091,739 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website) 231,632 employees on LinkedIn® - **Ownership:** MSFT #### Who Uses This Product? - **Who Uses This:** Owner, Software Engineer - **Top Industries:** Information Technology and Services, Education Management - **Company Size:** 37% Medium, 35% Small #### What Do G2 Reviewers Say About Microsoft 365? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** in Microsoft 365, enjoying seamless access to powerful tools on any device. - Users appreciate the **seamless team collaboration** in Microsoft 365, enhancing productivity and communication across all applications. - Users appreciate the **seamless integration with Microsoft apps** , enhancing accessibility and collaboration across their projects. - Users appreciate the **seamless integrations** of Microsoft 365, enhancing collaboration and accessibility across Microsoft apps. - Users appreciate the **seamless integration** of Microsoft 365, enhancing accessibility and collaboration across apps. ##### Cons - Users feel the **subscription cost is expensive** compared to free alternatives, limiting accessibility for some. - Users often face **missing features** and frustrating updates in Microsoft 365 that disrupt their workflow and experience. - Users find the **learning curve challenging** , especially for non-technical individuals navigating complex features and tools. - Users are frustrated by **limited features** in Microsoft 365, often requiring costly plans for full functionality. - Users feel that Microsoft 365 is **lacking features** for smaller teams, as some essential tools are only in higher-priced plans. #### What Are Recent G2 Reviews of Microsoft 365? **["Microsoft 365: A Comprehensive, Secure Collaboration Ecosystem Powered by Copilot"](https://www.g2.com/survey_responses/microsoft-365-review-13193350)** **Rating:** 5.0/5.0 stars _— Rene "Rocky" E._ [Read full review](https://www.g2.com/survey_responses/microsoft-365-review-13193350) **["Can’t Imagine My Workday Without It"](https://www.g2.com/survey_responses/microsoft-365-review-11355040)** **Rating:** 4.0/5.0 stars _— Chintan P._ [Read full review](https://www.g2.com/survey_responses/microsoft-365-review-11355040) #### What Are G2 Users Discussing About Microsoft 365? - [What are the uses of Microsoft software?](https://www.g2.com/discussions/what-are-the-uses-of-microsoft-software) - 2 comments, 1 upvote - [What kind of software is Microsoft Office?](https://www.g2.com/discussions/what-kind-of-software-is-microsoft-office) - 1 comment, 1 upvote - [What programs are in Microsoft Office suite?](https://www.g2.com/discussions/what-programs-are-in-microsoft-office-suite) - 1 comment - [What is Microsoft Office features?](https://www.g2.com/discussions/what-is-microsoft-office-features) - 2 comments ### [Riverside](https://www.g2.com/products/riverside/reviews) Riverside (formerly Riverside.fm) is the all-in-one platform for recording, live streaming, editing, repurposing, and publishing studio-quality videos and podcasts. Creators and businesses use it to produce broadcast-quality content without the production maze of multiple tools, expensive studios, or technical expertise. Record up to 4K video and uncompressed audio locally on every participant’s device, so quality holds up even on bad internet. Edit by editing the transcript. Turn long recordings into clips, captions, show notes, and translations with AI. Webinars scale to 10,000 attendees. Trusted by independent podcasters like Tim Ferriss, Mel Robbins, and Guy Raz, and by brands including Spotify, Marvel, HubSpot, Microsoft, and Intuit. What are Riverside's core benefits? - All-in-one: Record, live stream, edit, repurpose, host, and publish from one platform. Studio-quality results, no studio needed: Up to 4K video and uncompressed audio, recorded locally so quality doesn’t depend on the internet connection. - AI that does the heavy lifting: Edit by chatting or by editing text, clip automatically, enhance audio, translate, and generate show notes in seconds. - Speed without compromising quality: Cut hours of post-production into minutes. - Maximum reach from every recording: Built-in repurposing into clips, captions, transcripts, translations, and social formats. - No learning curve: Easy enough for first-timers, deep enough for pros. Guests join from a browser link. What are Riverside's main features? - Record crystal-clear audio and video regardless of internet connection - Edit content with intuitive, time-saving tools leveraging AI - Repurpose content automatically for multiple channels - Live stream to any social platforms (YouTube, Facebook, Instagram, Twitch, and more) - Transcribe audio and video files in 100+ languages with 99% accuracy - Host and distribute your podcast to major directories like Spotify, Apple, and YouTube. What is Riverside best used for? For creators: - Podcast recording, editing, hosting, and publishing - Remote video interviews with guests anywhere in the world - YouTube videos and long-form content - Live shows and live podcasts - Solo recordings, screen capture, and tutorials For businesses and teams: - Marketing video: testimonials, case studies, social content, brand podcasts - Webinars and virtual events up to 10,000 attendees - Internal communications: town halls, executive updates, all-hands - Learning and development: training, onboarding, internal knowledge - Sales: demos, prospect calls, customer stories - Product: demos, recorded user calls, walkthroughs - Producers and agencies: multi-guest remote production with full producer control What does Riverside offer for businesses? Full production control: - Producer Mode: Run the session without appearing in the recording. Control guests’ mics, cameras, layouts, and teleprompters. - Studio branding: Lock fonts, colors, logos, and overlays so content stays on-brand at scale. Team collaboration: - Workspaces, roles, and permissions: Organize teams, assign access, share files inside/outside the company. - In-editor comments: Feedback without Slack threads or screen recordings. - Riverside API Scale and speed: - Unlimited recording, storage, and exports. - Simultaneous team editing. Enterprise-grade security and support: - End-to-end encryption. SSO available. - 24/7 live support - Dedicated Customer Success Manager. - Producer on demand **Average Rating:** 4.8/5.0 **Total Reviews:** 1,741 #### How Do G2 Users Rate Riverside? - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10) #### Who Is the Company Behind Riverside? - **Seller:** [Riverside](https://www.g2.com/sellers/riverside) - **Company Website:** riverside.com - **Year Founded:** 2020 - **HQ Location:** Palo Alto, California - **Twitter:** @RiversidedotFM 10,509 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0019de22888d50b222c26cd9bbb7c49aefd52f7e022cf82ecb406e771e4d40a7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Friverside-fm%2F&secure%5Burl_type%5D=linkedin_company_website) 450 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Founder, Owner - **Top Industries:** Entertainment, Media Production - **Company Size:** 89% Small, 10% Medium #### What Do G2 Reviewers Say About Riverside? _AI-generated summary from verified user reviews_ ##### Pros - Users love the **ease of use** of Riverside, allowing them to focus on content without technical distractions. - Users appreciate the **exceptional audio and video quality** of Riverside, making podcasting smoother and more professional. - Users appreciate the **high quality** of Riverside, enabling them to create professional and polished video content effortlessly. - Users praise Riverside for its **streamlined and professional recording experience** , benefiting from intuitive features and excellent support. - Users admire the **excellent video quality** on Riverside, enabling them to create professional-looking content effortlessly. ##### Cons - Users experience **recording issues** like audio quality problems and transcription errors, impacting overall satisfaction with Riverside. - Users find Riverside lacking in **essential features** like green screen capability and collaborative tools, impacting usability. - Users desire to see **feature deficiencies** in Riverside addressed, specifically for green screen and Zapier integration. - Users experience **audio issues** , including missing tracks and unwanted background noise, affecting overall quality during recordings. - Users experience **editing issues** with disconnected tools and resource intensity, affecting overall performance and usability. #### What Are Recent G2 Reviews of Riverside? **["Extremely Intuitive Platform and an Overall Great Tool"](https://www.g2.com/survey_responses/riverside-review-13188579)** **Rating:** 5.0/5.0 stars _— Evan T._ [Read full review](https://www.g2.com/survey_responses/riverside-review-13188579) **["Easy, User-Friendly All-in-One Editor with Excellent AI and Regular Updates"](https://www.g2.com/survey_responses/riverside-review-13164413)** **Rating:** 5.0/5.0 stars _— Adam P._ [Read full review](https://www.g2.com/survey_responses/riverside-review-13164413) #### What Are G2 Users Discussing About Riverside? - [How do I record on Riverside FM?](https://www.g2.com/discussions/how-do-i-record-on-riverside-fm) - [Can you screen share on Riverside FM?](https://www.g2.com/discussions/can-you-screen-share-on-riverside-fm) - 3 comments - [What is Riverside FM?](https://www.g2.com/discussions/what-is-riverside-fm) - 2 comments - [How does Riverside FM work?](https://www.g2.com/discussions/how-does-riverside-fm-work) - 1 comment ### [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) An industry leader in online video conferencing for companies around the world, GoTo Meeting now comes as part of GoTo Connect, the all-in-one communications software built for SMBs. The Meeting solution, available to buy standalone, is trusted by millions of people every day for real time virtual communication and collaboration. Get a fast, easy and reliable professional online meeting solution that enables customers to meet face to face, connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. Nothing can match the momentum of your team or business when it’s fueled by an award-winning collaboration solution, the Meeting solution from GoTo Connect pairs productivity with flexibility to let employees work effectively anytime, anywhere on any device. **Average Rating:** 4.2/5.0 **Total Reviews:** 16,582 #### How Do G2 Users Rate GoTo Meeting? - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10) - **Presentations:** 9.0/10 (Category avg: 8.9/10) - **Participant Permissions:** 8.7/10 (Category avg: 8.8/10) - **Whiteboarding:** 8.6/10 (Category avg: 8.6/10) #### Who Is the Company Behind GoTo Meeting? - **Seller:** [GoTo](https://www.g2.com/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86) - **Year Founded:** 2003 - **HQ Location:** Boston, MA - **Twitter:** @goto 41,211 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c36bce21331780a56ed18c4420c1c18d88af55b922dce06cdc8cff0c4ec83019&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F37788%2F&secure%5Burl_type%5D=linkedin_company_website) 994 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Project Manager, Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 41% Small, 39% Medium #### What Do G2 Reviewers Say About GoTo Meeting? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of GoTo Meeting, enabling seamless virtual meetings without installation hassles. - Users appreciate the **easy setup** of GoTo Meeting, enabling quick access for participants and hosts without complex installation. - Users highlight the **reliability** of GoTo Meeting, ensuring smooth and effective virtual meetings across various devices. - Users value the **simplicity and ease of use** of GoTo Meeting, making online meetings hassle-free and efficient. - Users find GoTo Meeting to be highly **intuitive** , enabling seamless participation and effortless setup for virtual conferences. ##### Cons - Users criticize the **poor quality** of GoTo Meeting features like whiteboarding and recording, impacting overall usability. - Users find the **user interface unintuitive** , often needing assistance and facing difficulties during meetings or webinars. - Users report **integration issues** with GoTo Meeting, lacking seamless connections to essential third-party tools and applications. - Users feel that GoTo Meeting has **limited features** , lacking advanced tools and integrations compared to competitors like Zoom. - Users often experience **connection issues** , leading to lag and dropped calls during important meetings. #### What Are Recent G2 Reviews of GoTo Meeting? **["Excellent Rewards, Nothing to Dislike"](https://www.g2.com/survey_responses/goto-meeting-review-11811982)** **Rating:** 5.0/5.0 stars _— Anish G._ [Read full review](https://www.g2.com/survey_responses/goto-meeting-review-11811982) **["Easy to Implement, Efficient Phone Service with Seamless iOS/Android Integration"](https://www.g2.com/survey_responses/goto-meeting-review-12798106)** **Rating:** 4.5/5.0 stars _— Francisco B._ [Read full review](https://www.g2.com/survey_responses/goto-meeting-review-12798106) #### What Are G2 Users Discussing About GoTo Meeting? - [What makes join.me a go-to choice for online meetings and team collaboration?](https://www.g2.com/discussions/what-makes-join-me-a-go-to-choice-for-online-meetings-and-team-collaboration) - 2 comments - [What unique features make GoTo Meeting stand out in comparison to other video conferencing tools?](https://www.g2.com/discussions/what-unique-features-make-goto-meeting-stand-out-in-comparison-to-other-video-conferencing-tools) - 2 comments - [How is join.me being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-join-me-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 2 comments - [What is GoTo Meeting used for?](https://www.g2.com/discussions/what-is-goto-meeting-used-for) - 3 comments - [What is join.me used for?](https://www.g2.com/discussions/join-me-what-is-join-me-used-for) - 2 comments ### [Amazon Chime](https://www.g2.com/products/amazon-chime/reviews) Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. With Amazon Chime, you have the flexibility to choose the features that you need for online meetings, video conferencing, and business calling, and pay only when you use them. Amazon Chime Voice Connector is a service that carries your voice traffic over the internet and elastically scales to meet your capacity needs. This lets you save money by eliminating fixed telephone network costs and simplifies your voice network administration by transitioning it to the AWS Cloud. Choose how you communicate Amazon Chime lets you choose the communication options that are best suited for your business. You have the option to choose from meetings, chat, and business calling or use Voice Connector to direct your voice traffic over the internet. With Chime, you have the flexibility to choose the communication option that fits with your business needs, and the freedom to scale up or down as needed. Use one app for all your communication Amazon Chime lets you meet, chat, and place business phone calls with a single, secure application. You don’t need to switch between applications to collaborate and can instantly go from a chat to a call, share your screen, and even invite more people to join your meeting. When it’s time for your meeting, Amazon Chime will call you on all your devices to ensure you are never late and your meetings start on time. Pay only for what you use Amazon Chime offers pay-per-use pricing which lets you pay for features you use, on the days that you use them. With pay-per-use pricing there’s no upfront investment or long-term contracts. You can switch between Basic features that don’t include a charge, and Pro features that do include a charge. You can use the right features for your business without worrying about overspending. Online Meetings • Simplified join experience: Join with a simple tap, and avoid the need for lengthy passcodes, or choose “Running Late” to let everyone know they’re running behind schedule. • Join Meetings with Alexa: You can simply say “Alexa, start my meeting”, and Alexa gets your meeting started. Learn more about Alexa for Business • Amazon Chime call me: With Amazon Chime call me, you simply enter your phone number in the web application and answer the incoming call to join a meeting. • Dial-in: Amazon Chime offers dial-in numbers in over 70 countries and low per minute rates. • Personalized meeting links: Create and use personalized meeting URLs for your online meetings. • Record your meetings: Amazon Chime allows you to record your meetings. • Screen share: You can share your screen or present information, without requesting permission. You can also allow remote control of a screen share for richer collaboration. Video Conferencing • Conference room video systems: Amazon Chime supports most Session Initiation Protocol (SIP) and H.323 video conferencing systems, and meeting participants can join meetings by simply entering the meeting ID into the device console. • Video conferencing: You can use high-quality wideband audio and high-definition video conferencing for up to 16 people on your desktop, or 8 people on mobile devices. • High quality audio and HD video: Amazon Chime uses noise-cancelling wideband technology and High-definition video. Team Collaboration • Visual roster: The visual roster lets you see who has joined or declined the meeting, is running late, currently speaking, and lets you see where background noise is coming from so you mute that line. • Easy to schedule: Use your Outlook calendar, or add meet@chime.aws to your meeting invite. • Smart Presence: Amazon Chime uses smart presence to indicate your status, where green means you’re available, and red means you’re busy. You can also manually set your presence to indicate that you’re not available, or hide your presence status entirely. • Incoming Web Hooks: Developers can configure their applications to use incoming webhooks to post messages into Amazon Chime chat rooms as soon as application updates occur. Security • Built on AWS Cloud: Amazon Chime is an AWS service, which means you benefit from a data center and network architecture built to meet the requirements of the most security-sensitive organizations. In addition, Amazon Chime features security capabilities built directly into the service. • Encryption: Messages, voice, video, and content are encrypted using AES 256-bit encryption. • AWS CoudTrail Integration: You can log, continuously monitor, and record account activity related to actions taken in the Amazon Chime console, using AWS CloudTrail. • Single Sign On: Use Active Directory or SSO to authenticate and manage users. Users can use existing credentials to log in to Amazon Chime. **Average Rating:** 4.3/5.0 **Total Reviews:** 641 #### How Do G2 Users Rate Amazon Chime? - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10) - **Presentations:** 8.8/10 (Category avg: 8.9/10) - **Participant Permissions:** 8.4/10 (Category avg: 8.8/10) - **Whiteboarding:** 8.3/10 (Category avg: 8.6/10) #### Who Is the Company Behind Amazon Chime? - **Seller:** [Amazon Web Services (AWS)](https://www.g2.com/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd) - **Year Founded:** 2006 - **HQ Location:** Seattle, WA - **Twitter:** @awscloud 2,232,483 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=072881eee28a2afe24f8d1bda9f20e3e146b9fb4b214f216411ce2ed6898b31e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Famazon-web-services%2F&secure%5Burl_type%5D=linkedin_company_website) 147,094 employees on LinkedIn® - **Ownership:** NASDAQ: AMZN #### Who Uses This Product? - **Who Uses This:** Software Engineer, Student - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 35% Large, 31% Small #### What Do G2 Reviewers Say About Amazon Chime? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Amazon Chime, enjoying quick joins and seamless collaboration for professional conversations. - Users appreciate the **easy setup** of Amazon Chime, enabling quick access to meetings without hassle. - Users appreciate the **high-quality audio** of Amazon Chime, enhancing focus and providing a professional communication experience. - Users appreciate the **reliable audio and video quality** of Amazon Chime, enhancing focus and productivity in meetings. - Users appreciate the **high-quality video and audio** of Amazon Chime, enhancing professionalism in meetings and collaboration. ##### Cons - Users find the **user interface unremarkable** , lacking intuitiveness and customization, affecting usability and experience. - Users feel frustrated with the **limited features** of Amazon Chime, especially when compared to competitors like Zoom. - Users find the **missing features** of Amazon Chime frustrating, especially compared to more advanced platforms like Zoom or Teams. - Users often face **connectivity issues** with Amazon Chime, experiencing frequent disconnections and lag during calls. - Users find Amazon Chime's **limited integrations** frustrating, affecting usability and overall experience compared to competitors. #### What Are Recent G2 Reviews of Amazon Chime? **["Effortless One-Click Meetings with Crisp Audio, Noise Suppression, and Transcripts"](https://www.g2.com/survey_responses/amazon-chime-review-13139425)** **Rating:** 5.0/5.0 stars _— Praveen Prem Kumar S._ [Read full review](https://www.g2.com/survey_responses/amazon-chime-review-13139425) **["Frictionless Meeting Links and Smooth Calendar Integration"](https://www.g2.com/survey_responses/amazon-chime-review-12812753)** **Rating:** 4.5/5.0 stars _— Aditya K._ [Read full review](https://www.g2.com/survey_responses/amazon-chime-review-12812753) #### What Are G2 Users Discussing About Amazon Chime? - [What is Amazon Chime used for?](https://www.g2.com/discussions/what-is-amazon-chime-used-for) - 2 comments - [Who can use Amazon chime?](https://www.g2.com/discussions/amazon-chime-who-can-use-amazon-chime) - 2 comments - [Does chime work with Amazon?](https://www.g2.com/discussions/does-chime-work-with-amazon) - 2 comments - [What does Amazon chime do?](https://www.g2.com/discussions/what-does-amazon-chime-do) - 2 comments ### [Zoho Meeting](https://www.g2.com/products/zoho-meeting/reviews) One stop solution to manage your online meetings, video conferencing, meeting rooms, business phones, and webinars for your organization. The best solution for your remote collaboration for the hybrid work. Communication and collaboration that cuts through EX to CX across all departments of an organization. Online meeting or web conferencing is a rapidly growing segment of the Internet as more businesses opt to connect with customers and partners remotely. Zoho Meeting is the easiest and most affordable online web conferencing tool to enhance the business collaboration with screen/application sharing, whiteboard sharing, remote control, audio, and video conferencing. It provides single users as well as small and large size organizations, a quick and easy way to host and conduct secure and cost-effective online meetings. Host product launches, feature demonstrations, sales presentations, lead-nurturing webinars, user education webinars, and online meetings, right from your browser. Zoho Meeting is typically used in the following scenarios. You can host secure, robust web meetings and share your screen online with your remote audience using any browser or computer operating system. Your remote audience can be from any part of the world and they can be in different locations. Zoho Meeting saves time, travel and money by providing real-time virtual meetings - While face-to-face meetings are still a necessity and irreplaceable in many circumstances; the power of a Zoho Meeting provides the next best thing. Online meeting is also tightly integrated with Zoho CRM, Zoho Projects, Microsoft Teams, Slack, Gmail, and more. Now you can schedule, invite, host meetings and view reports and recording from your Zoho CRM account. You can organize cost-effective sales and marketing meetings with a few simple clicks of your mouse. Demonstrate your products and services to potential clients, connect with your colleagues for discussions and periodic meetings, engage larger audiences and even perform after-sales support. Simplify your sales process with online presentations, conduct web meetings for business strategy and marketing; communicate efficiently and quickly with your customers anywhere, anytime. You can target new prospects or announce new product launches to your existing customer base using Zoho Meeting. Host large virtual events and live stream them on social platform. Webinars and media launches can effectively be managed to save you a bundle in time and money. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,140 #### How Do G2 Users Rate Zoho Meeting? - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10) - **Presentations:** 9.0/10 (Category avg: 8.9/10) - **Participant Permissions:** 9.0/10 (Category avg: 8.8/10) - **Whiteboarding:** 8.7/10 (Category avg: 8.6/10) #### Who Is the Company Behind Zoho Meeting? - **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) - **Year Founded:** 1996 - **HQ Location:** Austin, TX - **Twitter:** @Zoho 137,880 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8e45ddb296c32c6c5597ef9ba945c94562c57624f7bd1dcf1a9e9931f71578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38373%2F&secure%5Burl_type%5D=linkedin_company_website) 30,766 employees on LinkedIn® - **Phone:** +1 (888) 900-9646 #### Who Uses This Product? - **Who Uses This:** CEO, Founder - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 80% Small, 14% Medium #### What Do G2 Reviewers Say About Zoho Meeting? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Zoho Meeting, enjoying its simple setup and intuitive features for all skill levels. - Users value the **easy setup** of Zoho Meeting, allowing quick access to meetings without any downloads. - Users appreciate the **cost-effective features** of Zoho Meeting, offering a great combination of tools for productivity. - Users find Zoho Meeting's **simplicity** enhances their experience, making meetings easy to start and use. - Users find Zoho Meeting to be **affordable** , offering quality solutions at a budget-friendly price for small teams. ##### Cons - Users experience **lag and blurry video quality** during calls, affecting their overall satisfaction with Zoho Meeting. - Users experience **audio issues** in Zoho Meeting, struggling with sound quality and participant connectivity during calls. - Users find **missing features** in Zoho Meeting, noting limitations in customization and engagement tools compared to competitors. - Users find a lack of **essential functionality** , such as limited access to recordings and insufficient addon explanations. - Users experience **poor quality** with lag, blurry video, and audio issues affecting their overall meeting experience. #### What Are Recent G2 Reviews of Zoho Meeting? **["Zoho Meeting Just Works: Easy Setup, Reliable Webinars, Great Value"](https://www.g2.com/survey_responses/zoho-meeting-review-13071020)** **Rating:** 5.0/5.0 stars _— Beyond T._ [Read full review](https://www.g2.com/survey_responses/zoho-meeting-review-13071020) **["Sharing my screen saves me from a lot of back-and-forth"](https://www.g2.com/survey_responses/zoho-meeting-review-13064237)** **Rating:** 4.5/5.0 stars _— Alamgir H._ [Read full review](https://www.g2.com/survey_responses/zoho-meeting-review-13064237) #### What Are G2 Users Discussing About Zoho Meeting? - [What is Zoho Meeting used for?](https://www.g2.com/discussions/zoho-meeting-what-is-zoho-meeting-used-for) - 1 comment - [How do I host a Zoho Meeting?](https://www.g2.com/discussions/how-do-i-host-a-zoho-meeting) - 1 comment - [Is Zoho Meeting free?](https://www.g2.com/discussions/is-zoho-meeting-free) - 2 comments, 1 upvote - [What is Zoho Meeting used for?](https://www.g2.com/discussions/what-is-zoho-meeting-used-for) - 2 comments ### [RingEX](https://www.g2.com/products/ringex/reviews) WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents. AI Receptionist (AIR) acts as an intelligent digital front desk, answering calls 24/7 in natural, multilingual conversations to answer FAQs, capture leads, schedule appointments, and route complex calls with full context. AI Virtual Assistant (AVA) acts as a proactive co-pilot for daily tasks, automatically capturing meeting summaries, generating follow-up actions, and drafting context-aware messages. AI Conversation Expert (ACE) serves as a flagship conversation intelligence platform, analyzing every interaction to provide coaching, automated call scoring, and deep sentiment analysis. By turning raw data into executive insights and syncing directly with your CRM, ACE helps leaders replicate winning behaviors and stay ahead of customer trends. NEW: CUSTOMER ENGAGEMENT BUNDLE Built for small and mid-sized customer-facing teams, the Customer Engagement Bundle helps businesses deliver faster, more connected customer support without the complexity of a full contact center. The bundle seamlessly blends voice and SMS support in one unified workspace. Key capabilities include a shared SMS inbox for team visibility, automated SMS opt-out compliance, and reply templates to maintain a consistent brand voice. It also features queue transparency with place-in-line updates and live reports for real-time visibility into agent performance and service quality. WHY RINGEX? Whether your team is connecting internally or engaging customers, RingEX delivers reliability, flexibility, and intelligence in one platform. Backed by enterprise-grade security, RingEX helps you stay connected and responsive at every moment that matters. RingEX customers gain smarter communication with AVA, revenue intelligence with ACE, and better customer experiences through the Customer Engagement Bundle. RingEX isn’t just a phone system. It is the intelligent core of your business that ensures every conversation—internal or external—is connected, analyzed, and impactful. **Average Rating:** 4.2/5.0 **Total Reviews:** 1,386 #### How Do G2 Users Rate RingEX? - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) - **Presentations:** 9.0/10 (Category avg: 8.9/10) - **Participant Permissions:** 8.9/10 (Category avg: 8.8/10) - **Whiteboarding:** 8.7/10 (Category avg: 8.6/10) #### Who Is the Company Behind RingEX? - **Seller:** [RingCentral](https://www.g2.com/sellers/ringcentral) - **Company Website:** www.ringcentral.com - **Year Founded:** 1999 - **HQ Location:** Belmont, CA - **Twitter:** @RingCentral 61,963 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c5feb596db1b6a55b89021e6c3d499a6bb38b1cce9bfb6bcc3e569df83d09956&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F60868%2F&secure%5Burl_type%5D=linkedin_company_website) 6,726 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 57% Small, 34% Medium #### What Do G2 Reviewers Say About RingEX? _AI-generated summary from verified user reviews_ ##### Pros - Users love the **ease of use** of RingEX, finding it perfect for seamless communication and updates. - Users value the **helpful customer support** of RingEX, enhancing their overall experience and satisfaction. - Users value the **high-quality phone calls** from RingEX, enhancing communication in customer support with ease of use. - Users find the **exceptional reliability and support** of RingEX invaluable for seamless communication and collaboration. - Users commend the **reliability** of RingEX, ensuring consistent connections and high-quality communication experiences. ##### Cons - Users find the **customer support lacking** , often facing challenges and unnecessary complexities when seeking assistance. - Users find the **complex processes** frustrating, often needing support to navigate system administration and setup challenges. - Users find the **difficulties with customer service** occasionally complicate resolutions and frustrate the overall experience. - Users report frequent **call issues** with RingEX, including poor call tracking and frustratingly inadequate customer support. - Users find the **customer support challenging** , often requiring extra steps for known issues and complicated administration. #### What Are Recent G2 Reviews of RingEX? **["Stable calls, solid messaging, and AI that actually helps after meetings"](https://www.g2.com/survey_responses/ringex-review-13097268)** **Rating:** 4.5/5.0 stars _— Omar S._ [Read full review](https://www.g2.com/survey_responses/ringex-review-13097268) **["RingEX Became My Main Calling App for Group Work"](https://www.g2.com/survey_responses/ringex-review-13169167)** **Rating:** 5.0/5.0 stars _— Aashu J._ [Read full review](https://www.g2.com/survey_responses/ringex-review-13169167) #### What Are G2 Users Discussing About RingEX? - [What is RingCentral MVP used for?](https://www.g2.com/discussions/what-is-ringcentral-mvp-used-for) - [Is RingCentral good?](https://www.g2.com/discussions/is-ringcentral-good) - 2 comments - [What are the three RingCentral plans products?](https://www.g2.com/discussions/what-are-the-three-ringcentral-plans-products) - [What is RingCentral office?](https://www.g2.com/discussions/what-is-ringcentral-office) ### [Avaya Unified Communications](https://www.g2.com/products/avaya-unified-communications/reviews) Avaya Unified Communications (UC) is an integrated platform that consolidates multiple communication and collaboration channels into a single, cohesive system. Designed for modern enterprises, Avaya UC enables organizations to streamline communications across voice, video, messaging, and conferencing while supporting flexible work environments and seamless device mobility. Core Capabilities Avaya Unified Communications encompasses a comprehensive set of features including: Voice & Calling: VoIP, call forwarding, transfer, conferencing, and multi-line support Messaging & Presence: Instant messaging, presence awareness (showing who is available, busy, or offline), and SMS/fax capabilities Video Conferencing: Browser-based HD video conferencing with screen sharing, annotation tools, and personalized meeting rooms Collaboration: Team workspaces, calendar integration, contact management, and third-party application integration Deployment Models Avaya offers multiple UC solutions to suit different organizational needs: Avaya Cloud Office is a cloud-based Unified Communications as a Service (UCaaS) platform providing phones, apps, messaging, conferencing, video, and team meeting capabilities in a single, flexible offering. Available in Standard, Premium, and Ultimate subscription tiers, it delivers streamlined global management with minimal IT overhead. Avaya IP Office Subscription supports both traditional Telephony Users and advanced UC Users. UC Users gain mobility features including softphone applications, video calling, instant messaging, presence capabilities, and integrations with Salesforce, Outlook, and Microsoft Teams. Avaya Aura is a communications platform that can be deployed on-premises, in private cloud, or in hybrid configurations, providing a robust foundation for voice, video, messaging, and collaboration with integration for modern collaboration tools. Avaya Aura Private Cloud offers cloud-hosted UC bundles—Essentials, Advanced, and Ultra—with capabilities including telephony, voicemail, instant messaging, team conferencing, mobility, and seamless integration with Microsoft Teams and Zoom. Avaya Managed Services provides dedicated support for organizations seeking operational simplification, with tiered UC offerings and ongoing vendor management. Key Benefits Unified Experience: Single interface for all communication modes reduces context-switching and improves productivity Mobility: Work from anywhere with secure mobile access and multi-device call management Scalability: Solutions for small teams to large enterprises with flexible subscription and licensing models Integration: Seamless compatibility with Microsoft Teams, Zoom, Salesforce, and other business-critical applications Security: Enterprise-grade security with device enrollment, call detail recording, and compliance features Cost Efficiency: Cloud-based options reduce capital infrastructure investment and IT management overhead Summary Avaya Unified Communications serves organizations seeking modern, integrated communication platforms that support hybrid and remote work, reduce communication silos, and enable employees to collaborate effectively from any location. Whether deployed on-premises, in the cloud, or in hybrid configurations, Avaya UC provides the flexibility, reliability, and feature richness enterprises require. **Average Rating:** 4.2/5.0 **Total Reviews:** 38 #### How Do G2 Users Rate Avaya Unified Communications? - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10) - **Presentations:** 10.0/10 (Category avg: 8.9/10) - **Participant Permissions:** 8.8/10 (Category avg: 8.8/10) #### Who Is the Company Behind Avaya Unified Communications? - **Seller:** [Avaya](https://www.g2.com/sellers/avaya) - **Year Founded:** 2000 - **HQ Location:** Morristown, NJ - **Twitter:** @Avaya 36,704 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cb7b6b87b0fee52cbc9e0a2fcc8e720949ef23b4dac0afa2a3d3662f9753a20a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1494%2F&secure%5Burl_type%5D=linkedin_company_website) 11,775 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 60% Large, 24% Medium #### What Do G2 Reviewers Say About Avaya Unified Communications? _AI-generated summary from verified user reviews_ ##### Pros - Users praise the **ease of implementation and intuitive interface** of Avaya Unified Communications, enhancing overall productivity. - Users value the **effective communication** tools of Avaya UCaaS, enhancing connectivity through VoIP, messaging, and video features. - Users love the **customizability** of Avaya UCaaS, enhancing communication through personalized features and seamless integration options. - Users value the **extensive customization** options in Avaya UCaaS, enhancing their communication experience with tailored features. - Users value the **easy implementation** of Avaya Unified Communications, enhancing user experience with intuitive handling. ##### Cons - Users experience **call drops** and audio issues with Avaya Unified Communications, impacting communication quality significantly. - Users face **connection issues** with Avaya, including dropped calls and audio quality inconsistencies affecting communication effectiveness. - Users often face **audio issues** with Avaya, leading to dropped calls and interruptions during communication. - Users report **audio problems** with Avaya, including dropped calls and glitches that disrupt communication quality. - Users often face **call connectivity issues** , requiring careful configuration to prevent errors and call drops. #### What Are Recent G2 Reviews of Avaya Unified Communications? **["Crystal-Clear Calls with Flexible Call Settings"](https://www.g2.com/survey_responses/avaya-unified-communications-review-12316055)** **Rating:** 5.0/5.0 stars _— Jose Pablo P._ [Read full review](https://www.g2.com/survey_responses/avaya-unified-communications-review-12316055) **["superb"](https://www.g2.com/survey_responses/avaya-unified-communications-review-3175470)** **Rating:** 4.5/5.0 stars _— Verified User in Banking_ [Read full review](https://www.g2.com/survey_responses/avaya-unified-communications-review-3175470) ### [Adobe Connect](https://www.g2.com/products/adobe-connect/reviews) Adobe Connect empowers you with the true potential of virtual technology to craft unforgettable stories. Utilize its adaptable platform to create and present exceptional virtual experiences for diverse audiences. Elevate your training sessions, webinars, and meetings, making them extraordinary while ensuring secure outreach beyond the ordinary. Create Genuine Connections: Redefine audience engagement by crafting immersive virtual experiences using robust storyboarding and engagement design tools. Global Outreach: Harness the genuine power of virtual communication to connect with audiences from various backgrounds and abilities worldwide. All-in-One Solution: Your search ends here. A unified platform to plan, execute, and monitor your events. We've got all your event workflows covered. **Average Rating:** 4.0/5.0 **Total Reviews:** 918 #### How Do G2 Users Rate Adobe Connect? - **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.9/10) - **Presentations:** 8.9/10 (Category avg: 8.9/10) - **Participant Permissions:** 8.6/10 (Category avg: 8.8/10) - **Whiteboarding:** 8.3/10 (Category avg: 8.6/10) #### Who Is the Company Behind Adobe Connect? - **Seller:** [Adobe](https://www.g2.com/sellers/adobe) - **Year Founded:** 1982 - **HQ Location:** San Jose, CA - **Twitter:** @Adobe 956,842 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4bd838466d461c6fe81e09c861e82adaaf56d5a567f856b855f9808677f90560&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1480%2F&secure%5Burl_type%5D=linkedin_company_website) 42,087 employees on LinkedIn® - **Ownership:** NASDAQ:ADBE #### Who Uses This Product? - **Who Uses This:** Teacher, Instructor - **Top Industries:** Higher Education, Primary/Secondary Education - **Company Size:** 37% Medium, 33% Large #### What Do G2 Reviewers Say About Adobe Connect? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Adobe Connect, facilitating efficient communication and project management seamlessly. - Users value the **rich features** of Adobe Connect, enhancing collaboration and efficiency in presentations and meetings. - Users appreciate the **high video quality** of Adobe Connect, enhancing collaboration and virtual meeting experiences significantly. - Users appreciate the **efficiency** of Adobe Connect, finding it ideal for effective collaboration and project presentation. - Users value the **high security** of Adobe Connect, ensuring confidentiality and safe collaboration in virtual environments. ##### Cons - Users find Adobe Connect to be **expensive** , especially for smaller organizations needing affordable meeting solutions. - Users find the **mobile app issues** frustrating, noting poor performance and limited functionality compared to desktop options. - Users dislike the **restrictive admin controls** that limit participant access and complicate their webinar experience. - Users experience **admin control issues** , such as limited access and inconsistent audio/video quality during webinars. - Users experience **application instability** on mobile devices and older laptops, hindering their overall user experience. #### What Are Recent G2 Reviews of Adobe Connect? **["Adobe Connect, a platform that helps you advance your projects and work goals."](https://www.g2.com/survey_responses/adobe-connect-review-11711543)** **Rating:** 5.0/5.0 stars _— Daniel K._ [Read full review](https://www.g2.com/survey_responses/adobe-connect-review-11711543) **["Share your stories and work projects using Adobe Connect's virtual communication features."](https://www.g2.com/survey_responses/adobe-connect-review-12717016)** **Rating:** 5.0/5.0 stars _— Amir S._ [Read full review](https://www.g2.com/survey_responses/adobe-connect-review-12717016) #### What Are G2 Users Discussing About Adobe Connect? - [What is Adobe Connect used for?](https://www.g2.com/discussions/what-is-adobe-connect-used-for) - 1 comment - [What is step away in Adobe Connect?](https://www.g2.com/discussions/what-is-step-away-in-adobe-connect) - 1 comment - [How do I use Adobe Connect?](https://www.g2.com/discussions/how-do-i-use-adobe-connect) - [Is Adobe Connect free?](https://www.g2.com/discussions/is-adobe-connect-free) - 1 comment - [What can Adobe Connect do?](https://www.g2.com/discussions/what-can-adobe-connect-do) - 1 comment ### [Gather](https://www.g2.com/products/gather-town-gather/reviews) Gather is an AI-powered workspace that brings together meetings, chat, and context from all your teammates and apps. - All-in-one communication suite: Schedule meetings, join coworking sessions, and communicate async with rich chat—all in one integrated workspace. - The information you need in an instant: Get fast, accurate answers without wasting time in message threads and meetings. - Collaborate instantly: Forget scheduling and meeting links. Look around to find who’s free and start talking in seconds. - Create your ideal workspace in minutes: Move meeting rooms, organize team areas, and customize your space precisely how you need for maximum productivity. - Minimize distractions: You decide who gets your attention. Control what you see and hear, and show others when you're busy. - Connect your favorite apps: Bring live updates & app-specific context right into Gather. Try Gather free with your team. Your first 30 days are on us! **Average Rating:** 4.8/5.0 **Total Reviews:** 319 #### How Do G2 Users Rate Gather? - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10) - **Presentations:** 9.1/10 (Category avg: 8.9/10) - **Participant Permissions:** 8.2/10 (Category avg: 8.8/10) - **Whiteboarding:** 7.8/10 (Category avg: 8.6/10) #### Who Is the Company Behind Gather? - **Seller:** [Gather.town](https://www.g2.com/sellers/gather-town) - **Year Founded:** 2020 - **HQ Location:** San Francisco, CA - **Twitter:** @gather\_town 14,153 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ca290606fd9233f06956b88dc102d69cb69e56898cabb487a5d8b8cd85bea672&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgathertown&secure%5Burl_type%5D=linkedin_company_website) 77 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CTO, Software Engineer - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 67% Small, 23% Medium #### What Do G2 Reviewers Say About Gather? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **natural team collaboration** in Gather, enhancing connection and spontaneity in remote interactions. - Users love how Gather fosters **a sense of presence and connection** in remote work, enhancing teamwork and casual interactions. - Users find Gather's **ease of use** highly intuitive, simplifying collaboration and enhancing accessibility in the workspace. - Users love the **seamless remote collaboration** experience in Gather, making teamwork feel like being in a physical office. - Users highly value the **collaborative environment** of Gather, enhancing remote work with engaging, spontaneous interactions and personalization. ##### Cons - Users find the **slow performance** of Gather frustrating, especially with network issues and load delays impacting usability. - Users are disappointed by **missing features** in V2, such as interactive tools and limited support for Linux. - Users note a **steep learning curve** , causing delays in onboarding and adoption across the team. - Users experience **technical issues** with Gather, including resource heaviness, navigation challenges, and occasional connectivity problems. - Users experience **performance issues** on slower connections and devices, affecting usability and efficiency during meetings. #### What Are Recent G2 Reviews of Gather? **["It Keeps Team Collaboration and Planning More Organized"](https://www.g2.com/survey_responses/gather-review-12928844)** **Rating:** 5.0/5.0 stars _— Ishan S._ [Read full review](https://www.g2.com/survey_responses/gather-review-12928844) **["An Engaging Virtual Workspace for Seamless Remote Collaboration"](https://www.g2.com/survey_responses/gather-review-12908513)** **Rating:** 4.0/5.0 stars _— Jeni J._ [Read full review](https://www.g2.com/survey_responses/gather-review-12908513) ### [ClickMeeting](https://www.g2.com/products/clickmeeting/reviews) ClickMeeting is a feature-rich, browser-based webinar and online meeting platform, chosen and loved by thousands of marketers, salespeople, teachers, trainers, and managers worldwide. ClickMeeting is suitable for freelancers and organizations of all types: from micro-businesses to international enterprises. It proves its worth as a multi-purpose application dedicated to managing and running various types of online events: • Online meetings – where up to 25 attendees can see, hear and talk to each other in one virtual conference room. • Live webinars – to present your content to a broader audience of up to 1000 attendees in real-time. • Automated webinars – to put your webinars on autopilot and win back your time in the process. • On-demand webinars – to let your audience watch your webinar recordings whenever they want. • Paid webinars – to sell access to your online courses and training sessions and to transform your expertise into a primary or additional source of revenue. • Huge virtual events – to scale up and stream your content to thousands of attendees with webcast technology. By choosing ClickMeeting, you don't have to worry about your and your users' data and privacy. As a European entity, ClickMeeting is required to act in accordance with GDPR - the most comprehensive catalog of information processing rules. **Average Rating:** 4.2/5.0 **Total Reviews:** 269 #### How Do G2 Users Rate ClickMeeting? - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) - **Presentations:** 8.8/10 (Category avg: 8.9/10) - **Participant Permissions:** 8.8/10 (Category avg: 8.8/10) - **Whiteboarding:** 9.0/10 (Category avg: 8.6/10) #### Who Is the Company Behind ClickMeeting? - **Seller:** [ClickMeeting](https://www.g2.com/sellers/clickmeeting) - **Year Founded:** 2012 - **HQ Location:** Gdansk, Poland - **Twitter:** @clickmeeting 5,208 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=02a58e78e5b05d25705d8051158647187809e4b856c004ac23c06f3a705d5c08&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1514856%2F&secure%5Burl_type%5D=linkedin_company_website) 78 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** E-Learning, Non-Profit Organization Management - **Company Size:** 66% Small, 25% Medium #### What Do G2 Reviewers Say About ClickMeeting? _AI-generated summary from verified user reviews_ ##### Pros - Users find ClickMeeting incredibly **easy to use** , enhancing both event organization for hosts and participation for attendees. - Users praise the **excellent streaming quality** and intuitive setup of ClickMeeting for their webinar needs. - Users praise the **intuitive interface** of ClickMeeting, making webinars effortless for both seasoned and novice users. - Users commend the **reliability** of ClickMeeting, ensuring smooth events even with a large number of participants. - Users praise the **prompt and personal customer support** of ClickMeeting, enhancing their overall experience with the platform. ##### Cons - Users experience **connection issues** occasionally, complicating participation and leading to disrupted sessions during meetings. - Users experience **connectivity issues** with ClickMeeting, impacting overall usability and causing occasional frustrations during meetings. - Users find the **pricing high** , especially for smaller businesses needing higher attendee limits and advanced features. - Users feel that ClickMeeting's **limited customization options** hinder their ability to tailor the experience effectively. - Users note the **missing features** in ClickMeeting's mobile experience compared to desktop, impacting usability slightly. #### What Are Recent G2 Reviews of ClickMeeting? **["ClickMeeting: Easy, Feature-Rich Webinars with Powerful Automation and Great Support"](https://www.g2.com/survey_responses/clickmeeting-review-12899002)** **Rating:** 5.0/5.0 stars _— Marketing K._ [Read full review](https://www.g2.com/survey_responses/clickmeeting-review-12899002) **["Useful for Managing Webinars, Meetings, and Online Sessions"](https://www.g2.com/survey_responses/clickmeeting-review-12958095)** **Rating:** 4.5/5.0 stars _— Ishan S._ [Read full review](https://www.g2.com/survey_responses/clickmeeting-review-12958095) #### What Are G2 Users Discussing About ClickMeeting? - [What is ClickMeeting used for?](https://www.g2.com/discussions/what-is-clickmeeting-used-for) - [Which webinar software is the best?](https://www.g2.com/discussions/clickmeeting-which-webinar-software-is-the-best) - [Is ClickMeeting safe?](https://www.g2.com/discussions/is-clickmeeting-safe) - [How do I use ClickMeeting?](https://www.g2.com/discussions/how-do-i-use-clickmeeting) - [What is ClickMeeting?](https://www.g2.com/discussions/what-is-clickmeeting) - ‹ Prev‹ Prev - 1 - [2](/pt/categories/video-conferencing?order=g2_score&page=2#product-list) - [3](/pt/categories/video-conferencing?order=g2_score&page=3#product-list) - [4](/pt/categories/video-conferencing?order=g2_score&page=4#product-list) - [5](/pt/categories/video-conferencing?order=g2_score&page=5#product-list) - … - [14](/pt/categories/video-conferencing?order=g2_score&page=14#product-list) - [15](/pt/categories/video-conferencing?order=g2_score&page=15#product-list) - [Next ›Next ›](/pt/categories/video-conferencing?order=g2_score&page=2#product-list) Categorias em Destaque [Software de Capacitação de Vendas](https://www.g2.com/pt/categories/sales-enablement) [Software de Compensação de Vendas](https://www.g2.com/pt/categories/sales-compensation) [Soluções de Gestão de Viagens](https://www.g2.com/pt/categories/travel-management) [Software de Gestão de Comunicações com o Cliente](https://www.g2.com/pt/categories/customer-communications-management) [Software de Gestão de Compensação](https://www.g2.com/pt/categories/compensation-management) Categorias Similares - [Colaboração em equipe](/pt/categories/team-collaboration) - [Outra Colaboração](/pt/categories/other-collaboration) - [Navegador AI Agente](/pt/categories/agentic-ai-browser) - [Assistentes de Reunião com IA](/pt/categories/ai-meeting-assistants) - [Ferramentas de Apresentação de IA](/pt/categories/ai-presentation-tools) - [Conferência de Áudio](/pt/categories/audio-conferencing) - [Gestão de Conselho](/pt/categories/board-management) - [Gerenciador de Favoritos](/pt/categories/bookmark-manager) - [Navegador](/pt/categories/browsers) - [Agendamento de Negócios](/pt/categories/business-scheduling) - [Calendário](/pt/categories/calendar-software) - [Plataformas de PBX em Nuvem](/pt/categories/cloud-pbx-platforms) - [Ferramentas de Escrita de Pesquisa Colaborativa](/pt/categories/collaborative-research-writing-tools) - [Tomada de Decisão](/pt/categories/decision-making) - [Plataforma de Adoção Digital](/pt/categories/digital-adoption-platform) [Browse Videoconferência Themes](/pt/categories/video-conferencing/themes) ![Neeraja Prakash](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja Prakash") NP Pesquisado e escrito por [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash) Updated April 9, 2026 O software de videoconferência permite a comunicação online através de chamadas de áudio, reuniões por vídeo e seminários virtuais, oferecendo capacidades integradas como chat, compartilhamento de tela e gravação para apoiar a colaboração a longa distância e reduzir os custos de viagem. Essas ferramentas permitem que funcionários, parceiros e clientes se encontrem virtualmente de qualquer local, mantendo uma comunicação consistente e eficaz. ### Capacidades Principais do Software de Videoconferência Para se qualificar para inclusão na categoria de Videoconferência, um produto deve: - Proporcionar comunicação online de vídeo e áudio entre duas ou mais partes - Permitir que os anfitriões de videoconferências modifiquem as especificações da reunião e convidem convidados - Oferecer recursos como compartilhamento de tela e chat dentro de conferências individuais - Oferecer capacidades de gravação para referência futura ou apresentações ### Como o Software de Videoconferência Difere de Outras Ferramentas As plataformas de videoconferência reduzem a necessidade de reuniões presenciais ao apoiar tanto discussões internas rápidas quanto sessões formais com clientes. Ao contrário de suítes de colaboração ou comunicação mais amplas, essas ferramentas focam especificamente na interação visual e de áudio em tempo real. Alguns sistemas também se integram com ferramentas relacionadas como [Software de Automação de Marketing](https://www.g2.com/pt/categories/marketing-automation) e [Software de CRM](https://www.g2.com/pt/categories/crm), sincronizando dados de negócios chave para agilizar ações de acompanhamento e atualizações de contas. ### Insights da G2 sobre Software de Videoconferência Com base nas tendências de categoria na G2, a conveniência de eliminar viagens, a capacidade de conectar equipes dispersas e a melhoria na consistência da comunicação com clientes e interna se destacam como benefícios principais. Principais Ferramentas em Resumo | | Espaço de trabalho colaborativo integrado | User Review "O Google Workspace oferece colaboração perfeita entre Email, Drive e Reuniões." | | | Chat e reuniões empresariais | User Review "Espaço de Trabalho Tudo-em-Um que Economiza Tempo com Reuniões Potencializadas por IA" | | | Reuniões empresariais estruturadas | User Review "Conjunto confiável de videoconferência e planejamento de projetos" | | | Reuniões de vídeo fáceis com gravação | User Review "O Zoom torna o aprendizado ao vivo pessoal e interativo" | | | Chamadas de vídeo simples | User Review "Uma Solução de Videoconferência Econômica e de Nível Empresarial" | | | Pacote de produtividade com acesso a reuniões | User Review "Microsoft 365: Um Ecossistema de Colaboração Abrangente e Seguro Alimentado pelo Copilot" | | | Acesso simples a reuniões remotas | User Review "Serviço Telefônico Fácil de Implementar e Eficiente com Integração Suave com iOS/Android" | | | Comunicação de reunião alinhada com a AWS | User Review "Links de Reunião Sem Atrito e Integração Suave com o Calendário" | | | Webinars e reuniões online | User Review "Compartilhar minha tela me poupa de muito vai e vem" | * * * Show More * * * ## How Do You Choose the Right Software de Videoconferência? ### O Que Você Deve Saber Sobre Software de Videoconferência ### O que é Software de Videoconferência? O software de videoconferência permite a comunicação online para reuniões de áudio, reuniões de vídeo e seminários, com recursos integrados como chat, compartilhamento de tela e gravação. Este software pode ser uma ferramenta incrivelmente flexível no ecossistema de software de uma empresa. As soluções de videoconferência eliminam a necessidade de presença física, adicionando conveniência às agendas diárias de todos os envolvidos, melhorando os relacionamentos com os clientes e garantindo uma comunicação aberta e consistente entre as equipes. Essas soluções podem ser usadas para check-ins internos, chamadas de conferência, reuniões externas e apresentações. Muitas ferramentas de videoconferência também oferecem funcionalidades adicionais além da própria videoconferência, fornecendo recursos de compartilhamento de arquivos e comunicação instantânea que apoiam a colaboração dentro das equipes. Alguns sistemas de videoconferência oferecem integrações com [software de automação de marketing](https://www.g2.com/categories/marketing-automation) e [software CRM](https://www.g2.com/categories/crm) para sincronizar dados críticos de negócios em conferências relevantes e permitir comunicações de acompanhamento e atualizações de contas de contato de forma simplificada. Além da capacidade direta de chamadas de vídeo, muitos produtos de videoconferência vêm com conjuntos de recursos extensos que apoiam a colaboração e comunicação em várias frentes. Isso pode incluir a opção de chamadas de áudio simples sem vídeo, ferramentas de quadro branco e compartilhamento de tela, e gravação de chamadas. Entender quais desses recursos a empresa pode precisar além da videoconferência é fundamental para encontrar o melhor produto. ### Quais são os Recursos Comuns do Software de Videoconferência? A seguir estão alguns recursos principais dentro do software de videoconferência que permitem aos usuários se comunicar e colaborar em tempo real: **Chamadas de vídeo:** Além das reuniões presenciais, chamadas de vídeo de alta qualidade são a melhor alternativa para reuniões individuais ou de equipe. As chamadas de vídeo não apenas melhoram a colaboração, mas ajudam as equipes a se sentirem mais conectadas quando não podem se encontrar pessoalmente. **Chamadas de áudio** : Muitas ferramentas de videoconferência oferecem a opção de participar de uma videoconferência apenas por áudio, ingressando por meio de um número de discagem. Essas chamadas são semelhantes a uma chamada telefônica típica ou sistema telefônico, e utilizam software VoIP. Da mesma forma, a maioria dos produtos dará aos participantes a opção de participar de uma chamada de conferência com apenas áudio ou com vídeo e áudio. **Gravação:** Produtos com esse recurso permitirão que os usuários gravem uma chamada de conferência de vídeo ou áudio para que possa ser revisada posteriormente. Alguns produtos até hospedam o vídeo gravado dentro da plataforma com a opção de baixá-lo para compartilhar dentro ou fora da organização. **Compartilhamento de tela:** Este recurso permite que os participantes compartilhem suas telas junto com, ou em vez de, um feed de webcam. [Software de compartilhamento de tela](https://www.g2.com/categories/screen-sharing) é uma ótima ferramenta colaborativa, especialmente para equipes remotas ou híbridas que participam de reuniões online frequentes.  **Compartilhamento de documentos:** Os recursos de compartilhamento de documentos ocasionalmente são integrados a uma função de chat de texto, mas isso não é uma regra rígida. Alguns softwares de videoconferência oferecem compartilhamento de documentos direto sem um chat de texto. **Agendamento:** A capacidade de agendar reuniões no aplicativo vem com algumas ferramentas de videoconferência. Outras se integram com agendadores externos ou [software de calendário](https://www.g2.com/categories/calendar). **Chat de texto:** Algumas ferramentas de videoconferência fornecem um chat de texto ao vivo para os participantes usarem junto com ou em vez de áudio. Esses chats de texto podem ser gravados e referidos posteriormente. Alguns produtos de videoconferência permitirão mensagens instantâneas de par a par ou de par para grupo fora das reuniões de vídeo também. **Apresentações:** Enquanto algumas ferramentas de videoconferência permitirão a hospedagem de apresentações por meio de integração com [software de apresentação](https://www.g2.com/categories/presentation) externo, outras permitirão que os usuários construam e apresentem slideshows dentro do aplicativo. **Legendas e legendas ocultas:** Alguns produtos de videoconferência oferecem legendas e legendas ocultas, o que não só é inclusivo, mas permite que equipes globais reduzam o atrito em torno de barreiras linguísticas ou diferenças culturais. Em alguns casos, a transcrição ao vivo pode estar disponível também. No entanto, os idiomas suportados podem diferir de um produto para outro. **Outros Recursos do Software de Videoconferência:** [Levantamento de Mão](https://www.g2.com/categories/video-conferencing/f/hand-raising), [Apresentações](https://www.g2.com/categories/video-conferencing/f/presentations), [Quadro Branco](https://www.g2.com/categories/video-conferencing/f/whiteboarding) ### Quais são os Benefícios do Software de Videoconferência? **Economizar custos:** O software de videoconferência pode ser uma ferramenta financeiramente benéfica, pois pode economizar aos usuários os custos associados a chamadas de longa distância e internacionais. Para as empresas, isso significa que não há interrupções na comunicação para funcionários remotos, potenciais clientes ou partes interessadas externas, independentemente da capacidade de viagem. O software de videoconferência também pode reduzir os custos de viagem, permitindo que os funcionários participem de reuniões no conforto de seu escritório. Isso pode ser especialmente útil para pequenas empresas que buscam crescer sem custos de viagem exorbitantes. Outro benefício financeiro de algumas plataformas de videoconferência é a capacidade de utilizar este software em substituição ao tradicional [software de webinar](https://www.g2.com/categories/webinar). Se uma empresa precisa hospedar um webinar ou evento virtual, mas não necessariamente precisa de todos os recursos de uma ferramenta de webinar tradicional, usar o software de videoconferência pode resultar em economias substanciais. Além disso, as economias podem aumentar significativamente se uma empresa puder se contentar com um plano gratuito em vez de um plano pago, já que muitas ferramentas de videoconferência oferecem planos gratuitos (com limitações, é claro). **Maximizar tempo e recursos:** Ao utilizar o software de videoconferência, os colegas podem facilmente se reunir para uma rápida reunião individual ou realizar uma reunião virtual de última hora. Outros podem aumentar a colaboração da equipe compartilhando telas, compartilhando arquivos e usando quadros brancos colaborativos — tudo sem sair de suas mesas ou ter que reservar salas de reunião desnecessariamente. Isso pode economizar tempo e liberar salas de conferência para aqueles que precisam delas.  **Empoderar equipes remotas e híbridas:** Além de melhorar a colaboração, a videoconferência permite que as equipes trabalhem juntas enquanto trabalham remotamente. Os funcionários não são mais obrigados a trabalhar no mesmo prédio de escritórios ou mesmo no mesmo estado, ou país, para esse assunto. Em um mundo pós-pandemia que está mudando para equipes remotas e híbridas, as ferramentas de videoconferência são críticas para conexão e colaboração. Além disso, essas ferramentas permitem que as empresas busquem clientes fora de uma localização específica, o que pode aumentar a aquisição de talentos. ### Quem Usa Software de Videoconferência? **A maioria das empresas:** Uma variedade de empresas e indústrias, independentemente do tamanho, pode se beneficiar das ferramentas de videoconferência. Empresas voltadas para o cliente, como consultorias e empresas de assessoria, escritórios de advocacia e outros prestadores de serviços, podem aproveitar essas ferramentas como um meio de reduzir viagens desnecessárias e trabalhar com clientes próximos e distantes. O software de videoconferência também é usado por empresas em crescimento para expandir suas perspectivas e verificar com os funcionários, independentemente da localização. Até mesmo empresas de médio porte e de nível empresarial usam videoconferência em suas operações diárias para se conectar com partes interessadas e clientes potenciais.   **Freelancers:** Muitas opções gratuitas de videoconferência estão disponíveis também, tornando-as uma ferramenta atraente para pequenas empresas, freelancers e outros indivíduos autônomos. As versões gratuitas das ofertas de videoconferência geralmente fornecem funcionalidades menos extensas e limitam o número de participantes, tornando esses planos mais adequados para usuários únicos ou pequenas equipes. **Escolas:** As ferramentas de videoconferência às vezes são integradas a [plataformas de aprendizado online](https://www.g2.com/categories/online-learning-platform) ou [sistemas de gerenciamento de aprendizado](https://www.g2.com/categories/learning-management-system-lms) como um meio de conectar professores com seus alunos. Essas ofertas são mais especializadas para o ambiente de aprendizado online, muitas vezes fornecendo ferramentas de colaboração adicionais, como compartilhamento de arquivos, enquetes e capacidade de quadro branco para simular efetivamente um espaço de aprendizado físico. ### Desafios com Software de Videoconferência  As soluções de videoconferência podem vir com seu próprio conjunto de desafios, incluindo:  **Qualidade da chamada:** Um dos problemas mais comuns com o software de videoconferência é a qualidade da chamada. Embora o software em si possa ser robusto, a qualidade do vídeo ou áudio em si é altamente dependente da velocidade da internet dos usuários envolvidos. É fundamental garantir que os usuários tenham acesso a uma internet confiável ao usar o software de videoconferência para evitar frustrações potenciais. **Preocupações com a segurança:** Como qualquer software usado para comunicação interna e confidencial, os compradores precisam avaliar o protocolo de segurança de um produto. Embora as ferramentas de videoconferência tenham sido alvo de violações de segurança no passado, os fornecedores tomaram medidas para melhorar a segurança das reuniões, como exigir senhas para entrar em uma reunião, implementar o uso de salas de espera e fortalecer os controles administrativos. ### Quais são as principais opções de software de videoconferência para equipes remotas? Para equipes remotas, o melhor software de videoconferência oferece confiabilidade, recursos de colaboração fortes e integração perfeita entre dispositivos e ferramentas. Com base nas avaliações do G2, essas plataformas são as principais escolhas para forças de trabalho distribuídas: - [Google Meet](https://www.g2.com/products/google-meet/reviews): Uma solução simples baseada em navegador que se integra ao Google Workspace, oferecendo legendas em tempo real, compartilhamento de tela e agendamento fácil baseado em calendário para colaboração remota. - [Skype](https://www.g2.com/products/skype/reviews): Conhecido por sua familiaridade e facilidade de uso, o Skype suporta vídeo em HD e chat para equipes menores que precisam de uma ferramenta de comunicação direta sem complexidade adicional. - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews): Combina videoconferência, chat de equipe, compartilhamento de arquivos e integrações de aplicativos em uma plataforma, ideal para equipes remotas que já usam o Microsoft 365. - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews): Oferece vídeo e áudio de alta qualidade consistentemente, junto com salas de grupos, gravações e controles de segurança fortes, tornando-se um elemento básico do trabalho remoto para empresas de todos os tamanhos. ### Qual é o melhor aplicativo de videoconferência para pequenas empresas? Para reuniões diárias e chamadas com clientes, [pequenas empresas](https://www.g2.com/categories/video-conferencing/small-business) valorizam simplicidade, confiabilidade e recursos principais fortes. De acordo com as avaliações do G2, essas ferramentas oferecem exatamente isso: - [Zoho Meeting](https://www.g2.com/products/zoho-meeting/reviews): Uma plataforma baseada em navegador que oferece reuniões de vídeo seguras, compartilhamento de tela e ferramentas de webinar — bem adequada para pequenas equipes que buscam acessibilidade e facilidade de uso sem sacrificar recursos essenciais. - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews): Fornece vídeo em HD, aprimoramentos de IA integrados (como remoção de ruído de fundo) e ferramentas de quadro branco, tudo em um pacote escalável que apoia pequenas empresas à medida que crescem. - [BlueJeans Meetings](https://www.g2.com/products/bluejeans-meetings/reviews): Oferece qualidade de áudio e vídeo nítida com Dolby Voice, junto com análises de reuniões e integrações de calendário, ideal para pequenas empresas que priorizam a clareza das chamadas e o profissionalismo. ### Como Comprar Software de Videoconferência  #### Levantamento de Requisitos (RFI/RFP) para Software de Videoconferência Se uma empresa está apenas começando a explorar software de videoconferência ou procurando uma solução mais apropriada para suas necessidades, o G2.com pode ajudar a informar os compradores sobre o mercado e auxiliá-los na seleção do melhor software para seus negócios. O primeiro passo para decidir que tipo de software de videoconferência um comprador deve considerar é avaliar as necessidades da organização como um todo. A organização já usa esse tipo de software? Em caso afirmativo, o que funciona e o que não funciona? É a primeira vez que a organização usará software de videoconferência? Se for esse o caso, os compradores precisarão determinar como planejam implementar esse software e se seus sistemas atuais são compatíveis. Alguns pontos a considerar são: **Tamanho da empresa:** Os compradores precisarão garantir que os produtos que estão considerando se adequem ao tamanho e à necessidade da organização. Ao comprar software, é importante garantir que o produto tenha a escalabilidade apropriada para se adaptar às necessidades em mudança.  **Integrações:** Muitas empresas precisam aproveitar soluções adaptáveis que se encaixem facilmente em um ecossistema de software existente. Para garantir que um novo produto seja adotado e utilizado adequadamente pelos funcionários, é fundamental garantir que a nova ferramenta seja compatível com os dispositivos e aplicativos da empresa, como calendários, [software de e-mail](https://www.g2.com/categories/email), [software CRM](https://www.g2.com/categories/crm), e [software de gerenciamento de projetos](https://www.g2.com/categories/project-management). Além disso, os compradores devem confirmar que o novo sistema de conferência é compatível com a tecnologia existente, como sistemas de sala, dispositivos móveis (iOS e Android), sistemas operacionais como PC e Mac, bem como navegadores comuns como Safari e Chrome. Isso ajudará a reduzir qualquer atrito potencial que os usuários frequentemente enfrentam ao implementar novas tecnologias.  #### Comparar Produtos de Software de Videoconferência **Crie uma lista longa** O primeiro passo para encontrar o software de videoconferência perfeito é criar uma lista preliminar de produtos que atendam às necessidades gerais do comprador. O próximo passo é reduzir a lista selecionando recursos específicos que são obrigatórios ou requisitos para o comprador. O G2.com fornece informações sobre o melhor software de videoconferência, permitindo que os compradores filtrem opções, bem como avaliações de usuários para ajudar a reduzir a lista de produtos para uma seleção mais relevante. **Crie uma lista curta** Criar uma lista curta de produtos é um passo importante no processo de compra. Embora possa ser assustador filtrar vários produtos, os usuários podem obter ajuda utilizando o recurso de comparação do G2. Este recurso pegará os produtos de escolha e os exibirá lado a lado para que o comprador possa facilmente determinar qual software atende aos requisitos importantes da lista. **Conduza demonstrações** Uma vez que o comprador tenha reduzido a lista de produtos, o próximo passo é conduzir uma demonstração. As demonstrações permitem que os compradores vejam um produto e seus recursos em mais detalhes. Para garantir que um comprador aproveite ao máximo uma demonstração, é importante ir preparado. Os compradores devem ter um cenário de negócios pronto que testará completamente cada produto em consideração. Além disso, os compradores devem perguntar sobre custo, suporte do fornecedor e quaisquer preocupações que tenham sobre o produto. Uma preparação adequada tornará mais fácil para um comprador comparar produtos após as demonstrações serem concluídas. #### Seleção de Software de Videoconferência **Escolha uma equipe de seleção** O software de videoconferência é muito prático e amplamente utilizado em muitas empresas. Com isso em mente, um bom ponto de partida seria selecionar de três a cinco membros da equipe de vários departamentos e níveis de senioridade (como TI, alta administração e associados) para fazer parte da equipe de seleção. Quanto mais variada for a equipe de seleção, melhor uma empresa poderá avaliar o quão bem um produto atenderá às suas necessidades. **Negociação** Uma vez que a equipe de seleção tenha reduzido suas escolhas de software, é hora de discutir opções de personalização, preços e o tipo de suporte necessário do fornecedor. É sempre importante abordar as opções de preços, mesmo quando estão listadas no site de um fornecedor. Muitos fornecedores de software oferecerão descontos e opções de preços personalizados com base no que o comprador está procurando adquirir.  **Decisão final** Uma vez que um comprador tenha tomado a decisão final sobre um produto e esteja pronto para prosseguir com a compra, é recomendado que ele conduza uma demonstração final, pergunte sobre um teste e determine quais são os próximos passos se o produto não atender às suas necessidades. Também é importante verificar o tipo de suporte que o fornecedor oferece após a implementação. A maioria dos fornecedores fornecerá serviços de suporte ao cliente, como chat de vídeo, para garantir facilidade de uso, bem como uma experiência agradável para o cliente. Esses passos podem proporcionar ao comprador uma sensação adicional de segurança e confiança ao tomar uma decisão final. ### Tendências de Software de Videoconferência **Foco em segurança e privacidade** Devido ao trabalho remoto e equipes híbridas se tornando mais comuns, as empresas começarão a depender permanentemente do software de videoconferência para comunicações diárias. Como resultado, a privacidade e a segurança estão se tornando cada vez mais importantes para as empresas. Após algumas preocupações de segurança bem conhecidas em 2020, como o infame [aviso do FBI](https://www.fbi.gov/contact-us/field-offices/boston/news/press-releases/fbi-warns-of-teleconferencing-and-online-classroom-hijacking-during-covid-19-pandemic) sobre hackers e o sequestro de reuniões online, os fornecedores de software estão continuando a implementar mudanças para garantir que os clientes estejam protegidos contra ameaças externas. Recursos como criptografia de ponta a ponta, senhas e autenticação multifator estão se tornando mais comuns em várias ferramentas de videoconferência.  **Experiência do usuário aprimorada** Os fornecedores estão utilizando inteligência artificial (IA) avançada e aprendizado de máquina para aprimorar a funcionalidade e qualidade de áudio e vídeo, o que é vital agora que tantas pessoas estão trabalhando de casa e dependem dessas ferramentas diariamente. Por exemplo, o processamento de linguagem natural, um subconjunto da IA, pode detectar automaticamente sons indesejados, reduzindo o ruído de fundo para aqueles que não estão no mudo e aprimorando a voz do orador. Visualmente, a visão computacional é usada para desfocar o fundo do usuário ou adicionar um fundo virtual, ajustar cor e iluminação, e até mesmo retocar a aparência do usuário. Esses recursos avançados levam as soluções de videoconferência em HD a um novo nível.